Itunes and Quicktime not working

I just spent $300 on my brand new ipod, only to find out the ONLY program that I can use to put music on it doesn't work. Whenever I click on iTunes, the "I aggree/Disagree" window loads up, then vanishes within one second. Same with quicktime. I downloaded both five times, nothing worked. I love it how when one thing doesn't work, it ruins everything else.

Try this method
http://docs.info.apple.com/article.html?artnum=302538

Similar Messages

  • Itunes and quicktime not working!!! HELP PLEASE!!

    I upgraded my itunes and stopped working. i uninstall everything that said apple in my pc and install them again and i keep getting this error:
    "quick time Player has encountered a problem and needs to close. We are sorry for the inconvenience".
    Any ideas?
    Message was edited by: Alrojo

    "quick time Player has encountered a problem and needs to close. We are sorry for the inconvenience".
    The broken QuickTime is most probably causing the iTunes problem. (iTunes needs a properly functioning QuickTime in order to work correctly.)
    Let's try swapping out your QuickTime again, taking a few additional explicit precautions this time.
    Head into your Add/Remove programs. Uninstall QuickTime.
    Next, we’ll manually remove any leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
    7. Restart your computer.
    Next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    Switch off antivirus and antispyware applications prior to the repair install.
    Go into Add/Remove and select itunes. Click "Change" and then click "Repair".
    If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?

  • ITunes and Quicktime wont work

    did the usual upgrades and know iTunes and Quicktime wont work - They wont even launch. Im running 10.3.9 and cant upgrade to 10.4 do to the fact that my Pro tools system is not compatible w/10.4. the upgrade said it would run on 10.3.9 now im dead in te water. I tried to install the early version of both but it wont let me "because it knows I have a newer version on there" QT 7.0.3 and the iTunes upgrade- If uninstalling QT & iTunes & then reinstalling earlier version again will work HOW DO I UNINSTALL THEM ? IF IT WONT WHERE DO I GO FROM HERE.
    SOMEONE PLEASE HELP - I HAVE TO GET THIS SYSTEM UP AGAIN BY TOMMOROW.

    I will tell you how to do it but first promise that you will run Disk Repair (single user mode, install disk, or shift key held down at boot) and then repair permissions before trying to reinstall the packages.
    Also, download the combo installer for 10.3.9 and run it again.
    If none of the above works then you can go to Library/receipts/and the version of itunes and Quicktime that you want to install.
    Drag them to the desktop and try reinstalling the updaters for itunes and Quicktime. It should work.

  • Help!!! I can not make or receive calls! other functions itself. Internet, sms, whatsapp work. I restored as new iphone from the phone and from itunes and still not working.

    I can not make or receive calls! other functions itself. Internet, sms, whatsapp work. I restored as new iphone from the phone and from itunes and still not working.
    Sorry for my english i'm spanish

    I have not tried that...I will look up the process so that I can do it correctly (and still transfer all of my files, contacts, etc).  Any suggestions?  What is the advantage of restoring as a new device..is this more akin to a complete wipe of a hard drive?

  • Im installing the itunes and its not ******* working!!!!

    This is so ******* irriating i got locked out of my phone and im trying to fix that by downloading itunes and its not ******* working so fix your god **** software

    You are not addressing Apple here.  The software is not mine.  When you signed up to this forum you no doubt saw that it is a USER forum and we are all users like you.  Now if you can put your ranting aside and ask your question clearly you might get some kind user to volunteer a solution for you

  • ITunes and QuickTime stopped working after an upgrade...

    I have been pulling my hair out trying to get my iTunes working again. Here is what I have done already in order:
    1. Does not work regardless of user (http://docs.info.apple.com/article.html?artnum=302856)
    2. Tried running with changes to MSCONFIG
    - Ran according to Apple Support Web Site (http://docs.info.apple.com/article.html?artnum=302538)
    - Ran in Diagnostics mode
    - Ran in /SAFEMODE
    3. Uninstalled and removed from any reference from registry
    4. Removed iTunes configuration files (http://docs.info.apple.com/article.html?artnum=302386)
    5. Installed WinInspector Spy and launched iTunes to see what happened. Unfortunately I have not figured out how to copy and paste the log, but it shows the iTunes window class being created, a bunch of other stuff, then the OfficeWatson class, stuff and then the infamous "iTunes has encountered a problem and needs to close" message. After hitting the Send Error Report, I see the OfficeWatson window being destroyed and that is it. This leads me to believe that the problem is somehow with the outlook integration between iTunes and Windows? So I looked in my Add/Remove programs and sure enough Office and Outlook were upgraded the day after the last time i was able to use iTunes. So I tried uninstalling Office, iTunes and QuickTime. QuickTime refused to uninstalled claiming a fatal error. I then forcably removed it as described in the apple knowledge paper. Another interesting point, when I ran QuickTime, nothing happens, not even a crash message. When I run QuickTime Preferences from the system tray, the dialog shows, but when I click on the FileTypes tab, I get a RUNDLL error: "An exception occurred while trying to run "Shell32.dll, Control_RunDLL "C:\Program Files\QuickTime\QTSystem\QuickTime.cpl".
    I also tried running StraceNtX.exe against it, but it doesnt create the right environment for iTunes (it thinks it is Windows 2000 and does have the right service pack).
    PLEASE can someone help? This is the second time this has happened to me. The first time was on another computer that came with a "real" restore point (not the stupid one Windows has that does not work) and I solved it by simply restoring back in time. This time I do not have that option!
    ARGH - I really do not want to have to use Media Player.
    Is there a way to force a stack trace? I am a UNIX programmer and not familiar with Windoze.
    Bryan
    DELL Latitude 820, Intel Core 2 Duo, 4GB Ram

    It sounds as though things have got pretty screwed up. If you couldn't clean things up properly with the MS installer cleaup, there is thread on cleaning up uninstall information in the registry.
    http://discussions.apple.com/thread.jspa?messageID=3637190&#3637190
    I am not sure that I have anything more to offer as you appear to have done most things. Have you tried turning off all security software while doing the install, and doing the MSconfig thing with just Quicktime. Presumably your system is free of malware?
    As a matter of interst, what happens if you have the task manager running when you start Quicktime, does it start and then stop, or keep running or not start at all?
    A few people seem to have these intractable problems and the forum expert on this has been away since christmas, but you could try searching the forum for "b noir" posts about install/launch problems.

  • HELP PLS ITUNES AND QUICKTIME STOPPED WORKING

    the details are:
    Problem signature:
      Problem Event Name:          APPCRASH
      Application Name:          iTunes.exe
      Application Version:          10.3.1.55
      Application Timestamp:          4deec351
      Fault Module Name:          ntdll.dll
      Fault Module Version:          6.1.7600.16695
      Fault Module Timestamp:          4cc7ab86
      Exception Code:          c0000005
      Exception Offset:          00038db9
      OS Version:          6.1.7600.2.0.0.768.3
      Locale ID:          1033
      Additional Information 1:          0a9e
      Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:          0a9e
      Additional Information 4:          0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    PS: I have the latest itunes and quicktime and I tried reinstalling and installing it again but it won't work. PS I have an iphone 4

    Fault Module Name:          ntdll.dll
      Fault Module Version:          6.1.7600.16695
    Are the problem reports for the QuickTime Player launch errors also citing ntdll.dll, jk?

  • HT3986 after updating iTunes my quicktime not working I am using Lion oprating system

    Dear Support person
    After up dating Itune now my Quicktime files not working,  I getting massage that Quicktime on this computer not mached with Itune I have tryed all Quicktimes available on your sight with no  succes.
    I have Lion oprating system.
    Yhis itune is realy ...... I hope apple will  find a slution to get out of this bad software.
    best regards

    Lets see if I can make sense of that improper English.
    iTunes and QuickTime run mostly independant from each other. Updating iTunes shouldn't impact QuickTime. If you are playing videos in iTunes they play in iTunes -- not QuickTime.
    If you cannot use QuickTime, you need the most recent version of QuickTime X available from Apple. This is updated using Software Update on Lion. If your computer can update to Mountain Lion, that's your best bet to fix this issue.
    It is also a possibility that you are just missing something.
    Also, I'm not sure why this is listed under Boot Camp...

  • ITunes and QuickTime not opening - why?

    Recently iTunes and Quicktime haven't been opening, whether when I ask media to be opened in them or if I open them directly. They display as being open in the dock, but never actually do open and I always have to end up Force Quitting them.
    Why would this occur and how can I resolve the problem?

    For those reading this who do not have a QuickTime settings icon visable in their Control Panel window - look to the top left of the Control Panel window and click on Classic View.
    The QuickTime icon will be visible.
    I did have K-Lite but I installed it as part of WMPod after I had all this palarva, thinking I would then be able to sync via Windows Media Player. Not so, Windows Media Player did not recognise the plug in - did not have it listed in the options windows.
    When I double clicked on the QuickTime icon in Control Panel (classic view) I got this message;
    An exception occurred while trying to run "C:\WINDOWS\system32\shell32.dll,Control_RunDLL
    "C:\WINDOWS\system32\Quicktime.cpl",Quicktime"
    I had in fact deleted what I thought were duplicate QT plugins (there were half a dozen in the Programs\Internet Eplorer folder and more in Mozilla).
    So I downloaded QuickTime (again) and selected repair once the installation window was up. Double clicked on QuickTime in Control Panel again.
    Same message again.

  • Itunes 10 and Quicktime not working

    I have Windows Vista 64 bit and ever since iTunes 10 installed it will not launch. Neither will Quicktime. I've tried everything on the support pages but no success. Please help!

    Not sure if it will work for everyone but I had the same issue... couldn't get music to even go on my iphone nor play it on itunes... I read somewhere else that if you open quicktime (which i had a bugger of a time opening) just far enough to get to tools and options... go to the advanced tab and go to the audio settings... as soon as i did the error message popped up and it had me select the correct audio card and then everything worked like a charm again.

  • ITunes and Quicktime not launching

    Greetings. iTunes or Quicktime will not open up on my Apple G4. When I click the icon it appears to look like its loading up, but fails to actually open. I am unable to gain access to any of my music files, or even play them through quicktime. Everything else opens fine on the computer. Restarts, etc... are not working either. Does anyone have any advice, it would be greatly appreciated. I'm trying to avoid losing all my stuff on this computer, but do you think updating my operating system from panther to tiger would make itunes start working again?Thanks for any advice.

    It seems to me, the Digidesign website has been reorganized.
    Last time I looked (few months ago) it was no problem at all to go to the download links for the various drivers.
    This time I'm being redirected to other pages and constantly getting "Problem accessing search server" messages, when searching for "Coreaudio Panther".
    If the accessing problems aren't solved within a few days, I recommend you contact them by phone or email. I understand from what I read on the support page, you have to be a registered user to get support.
    M

  • ITunes and iCloud not Working with Windows 7 64 bit ???

    I just got a new computer running Windows 7 64 bit. I installed iTunes 10.5.2.11 (64 bit). First error was 'The file "iTunes Library.itl" cannot be read because it as created by a newer verion of iTunes.' I closed iTunes and renamed iTunes Library.itl to iTunes Library.itl-old. Of course when I restarted iTunes, I didn't have a library but that was just a minor problem. iTunes created a new file named Library.itl.
    Now when I start iTunes it says 'A required iTunes component is not installed. Please repair or    reinstall iTunes. (-4204).' There's an OK button so I click OK. That error goes away and then the next error is 'This iPod cannot be used because the required software is not    installed. Run the iTunes installer to remove Tunes, then install    the 64 bit version of iTunes.'
    So I've uninstalled iTunes and reinstalled itunes about a dozen times. I downloaded it again to amke sure it was the latest version. Same errors every time. I uninstalled all my Apple stuff and reinstalled it. Same errors. Also, iCloud doesn't work. Error is "Application not found."
    So ***? iTunes won't recognize my iPod touch or my iPad 2. Tried two different cables. Suggestions???

    See Troubleshooting issues with iTunes for Windows updates.
    Try the repair tip in the third box first.
    tt2

  • Im trying to get my music from my external hard drive to my itunes and its not working. what should i do?

    i set up my moms new desktop mac a couple of weeks ago and i did the same thing i tried to do on my macbook but its not working, yet it worked on my moms mac. so i dont know what to do. i moved the file from the hard drive to the itunes folder. then went to itunes, file add to library and clicked on the folder but nothing happened. so i went back and moved the music folder to the automatically download to itunes folder and it didnt work. i even tried drap and dropping the folder directly into the itunes library. it went blue so i knew you could drop it in, but nothing happened. i dont understand how it worked on my moms mac but not mine.

    FIle>Add To Library. Select all the music on your external hard (Select all the artist folders) drive and hit OK. This will add all the music to your new Mac's iTunes library file.
    Good luck and good choice on moving to the Mac

  • HT1414 how do I enable my ipod. I tried to put my password and it locked it. its telling me to connect to itunes and its not working. what do i do

    Can someone helpme pleaseeeeeeeeeeeeeee

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • System Preferences, itunes and safari not working. Please Help?

    Whenever i click on system preferences whether it be in the applications folder or in the dock, the window doesn't show. my system preferences is partly working because the very top menu bar with the little apple sign changes its menus to suit what system preferences has like system preferences written next to the little apple.
    its the same with my itunes and my safari.
    my menu bar changes when i click on itunes and if i press the play button on my keyboard i can hear music but no windows are coming up
    the menu bars change as if the applications are open but no windows are coming up.
    if anybody has any idea as to why its doing this and how i can fix it, please tell me.

    Are you showing an signal when the SIM is inserted into the iPhone? Making calls and sending/receiving messages are two different things. Calls use the cellular side of things, messages uses data. I'm surprised that is all T-Mobile would do to check out your account is to test your SIM. What if they look at your account, is it provisioned correctly?
    You can try to reset the phone. Hold the sleep/wake and home buttons together until you see the Apple logo. The phone will reboot. See if it works. If not, try to reset network settings. Go to Settings>General>Reset>Reset Network Settings. The phone will reboot. Check they if it is working. If not, then you can make an appointment with the Genius Bar at the Apple store, but I still lean heavily that the problem is with the carrier.

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