ITunes and QuickTime Player

I found a cool .WAV I want to use, but I cannot get it to work. Its icon is the music/iTunes one, but I need it to be QuickTime. I'm a newbie at this sound stuff...

Drag the file into iTunes and convert or export it as needed, or drag it onto the QuickTime Player icon in the Dock and play it from there.
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ITunes and QuickTime Player give me a QTCF.dll error when trying to launch

When i try to open iTunes on my laptop it gives me an error saying:
iTunes.exe - entry point not found
The procedure entry point
QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll
i also get a error for quick time player displaying the same message for Quick Time.exe
i have uninstalled both programs and reinstalling them several times. i have also check to see if they work on other accounts on my laptop. they do not work.
Message was edited by: Nemesis2010

The procedure entry point QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll
The most common cause of that one is a misplaced older version of the QTCF.dll lurking about in your system. On an x64 system, the best place to start looking is in the C:\Windows\sysWOW64\ directory.
Do you see a QTCF.dll lurking in there? If so, try dragging it out onto the desktop. Can you launch iTunes and QuickTime now?

Cannot open TIFF files since installing iTunes and QuickTime Player.

iTues+Quicktime is preventing use of Alternatiff, that is a Firefox plug-in TIFF image viewer, from displaying the image. Instead the Quicktime symbol appears but is unable to display the image. I uninstalled iTunes and without any other change, the plug-in works. I installed iTunes, making sure it is not selected as default media player. When iTunes started both it and Alternatiff plug-in functioned correctly. However, Upon exit from iTunes my TIFF viewer stopped working again. Uninstalling Quicktime (leaving iTunes) enables Altermatiff but then iTunes doesn't work
It is critical that I get bot iTunes and a TIFF viewer plug in to work.
HELP!!!
[email protected]

Excellent news, Bulent!
I hope Quicktime does not, later, try to take over again.
Good point ... next time you do a QuickTime update directly from the Website:
http://www.apple.com/quicktime/download/
... very near the end of the install, there should be a screen with a "Configure File/MIME types" button. Click the button, go to the MIME types, and make sure that that TIFF image entry is unchecked. That should avoid the problem in future.

I tried watching project x after i purchased and downloaded it on itunes but when i tried to watch it says itunes has stopped working and yes i have tried to reinstall itunes and quicktime player but that does nothing can someone help?

I tried watching The Movie Project X After i purchased it and downloaded it o itunes but when i tried to watch it,it says itunes has stopped working. Yes i have tried reinstalling itunes and Quick Time Player but that does not help.

Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

ITunes will not play movies or videos. I have a Dell laptop running Windows 7 Home Premium / 64 bit. Have reinstalled the most current versions of ITunes and QuickTime Player. Restarted the computer. ITunes screen message reads: "ITunes has stopped

my

See Troubleshooting issues with iTunes for Windows updates. It may pay to uninstalll all Apple components and delete the folders set out in the second box before reinstalling. In principle you ought not need to reinstall QuickTime.
tt2

Videos darker in iTunes than Quicktime Player

I've bought a few movies from iTunes and imported a few from other sources.
Whilst watching one purchased from iTunes (There will be blood) I felt the video was very dark. I did a little experimenting and have discovered that videos play considerably darker in iTunes than in Quicktime Player (the AV controls in Quicktime are set to the default so its not because I've adjusted the brightness manually).
I find this really confusing as I would have thought iTunes and Quicktime Player would be using the exact same framework/code to display the video. I can't see any way in the iTunes UI to adjust the video brightness. Am I missing something? Is it perhaps something to do with Colorsync/Monitor profiles. Perhaps one app is compensating with the color profile and the other is ignoring it?

Here's what you need:
Macintosh Hardware
Mac computer with an Intel, PowerPC G5, G4, or G3 processor
Screen resolution of 1024x768 or greater
Playing videos purchased on the iTunes Store requires a Mac computer with an Intel, PowerPC G5 or 1.0GHz PowerPC G4 or faster processor
*Playing HD-quality videos purchased on the iTunes Store requires a 2.0GHz Intel Core 2 Duo or faster processor*
512MB of RAM; *1GB is required to play HD-quality videos*
Playing videos also requires at least 16MB of video RAM

How do I update my iTunes because I accedently only updated iTunes and not iCloud thing and quicktime player. How do I do it?

The window of iTunes updater popped up and I accedently only downloaded the iTunes and not iCloud thing and Quicktime player. Any ideas how I can download them now?

Go "Start > All programs > Apple Software Update". When Apple Software Update launches, does it offer you the QuickTime and iCloud updates?

ITunes and QuickTime will not work..Yeah, another one

Despite my best efforts to try to solve my problem on my own and not both you kind people, I've been working on and off at trying to get my iTunes working, with no positive results at all. It's honestly been so long, I don't recall what might have sparked the issues, but every time I try to open iTunes or QuickTime they will begin to open but fail, bringing up the common windows error message:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.
So far, I have totally deleted both iTunes and QuickTime twice from my computer- first just through Add/Remove Programs pathways, then more in depth with Registry Crawler to try to remove any traces of the programs- all before re-installing the two programs. Both times have failed, still leaving me unable to open either program, so I've broken down and come here- hoping to find anyone willing to lend a hand to help fix this issue so that I can finally listen to my music the way I used to.

Perfect information, thanks.
That combination is almost always caused by some application stashing old QuickTime componentry down in your system files. (Codec packs and video converters are the usual suspects, although some Games might do it too.)
Let's go looking for the old stuff.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Error Messages for iTunes and Quicktime, what do I do?

Hello, I'm in need of some help.
Let me walk you all through what I did for the last 4 hours:
(important note: I suck at far too much computer stuff, so I am fully aware that as you read the following, at certain points I probably made the problem much worse than it needed to be, I am not proud of this, but everything you read did happen, stupid as it probably was for me to pursue the problems in the particular way that I did. Hindsight is 20/20.)
I updated my iTunes v7.7 to v8.0 today, and after trying it out for a while decided that I didn't like it and wanted to go back to what I was using before.
So, because I didn't know what else to do, I tried to re-install the original iTunes software that came with my iPod (a 20gig classic I bought in 2004). That version of iTunes was v6.0 (again, 3 years ago).
Part way through the installation process, I got a message that said that, because I had a newer version of iTunes on the computer already, it wouldn't install the version on the disk.
So I uninstalled v8.0, restarted my computer, and installed the v6.0 from the CD-ROM I had.
It was then that I found I had NONE of the 6000+ songs in my iTunes window. I checked my computers files to find that they were still in the library, but my iTunes screen was completely devoid of all my music.
So I tried to get it all back on the player. I discovered that by right-clicking "Play" for the individual files from the folders in my iTunes that they would come up on the player, but that meant that I'd be clicking in 6000+ songs, one by one, till they were all back. I didn't want to do that.
So I tried a system restore (again, read "important note" at top of post). After that happened and I was looking at my desktop again, tried opening iTunes, and it gave me a message that said:
"iTunes has encountered a problem and needs to close. We are sorry for the inconvenience."
And it asks if I wanna send an error report. I decline, then try opening Quicktime. Same message. So I try to uninstall both programs (i know, i know, "important note"), and iTunes uninstalls, Quicktime does not, because, as my computer puts it, "a fatal error occurs."
But since I have iTunes uninstalled, I go to apples site and download iTunes v8.0 again. After waiting for all that to get done, I get the same error message.
So I peruse this very discussion forum, and after looking for a good while at what is being recommended I go to a site and download v7.7 again.
Again, I get the same error message.
So here I am. I've tried working it out myself for the last 4 hours, and I seem to have made things worse.
So please, please, PLEASE, I ask for any help you can provide.
Can I get my iTunes back?
Is my Quicktime corrupted now?
Am I totally screwed?

I had the same problem when I went to upgrade to 8 and then downgrade back to 7.7. To fix this is a little involved, but you can do it. Let me put it this way, I talked my mother through it on the phone, and she has a hard time finding the power button So no worries, I'll help you get back up and running. I am running Vista now, so I am going off of memory for Vista, so bear with me.
I would do the following:
1. Uninstall both iTunes and Quicktime by going to Control Panel-Add Remove Programs, and choosing first Quicktime then iTunes.
2. Clean your registry. Easy now, it is not that hard. To do it, go to http://www.ccleaner.com/download and download CCleaner. It is free and has NO spyware. Install it and run the registry cleaner. It will remove any trace of both programs from the registry. Now you have 2 choices.
3a. Now I would install iTunes 8. Because you already installed it once, it converted its database file that it uses to track the library and play lists up to the iTunes 8 standard.
3b. If you have no problem loosing your playlists and library settings, you can go back to iTunes 7.7. To do this, first search for "itunes.ttl". To do this, go to Start-Search Files and Folders- and type in "iTunes.ttl" Once the search finishes, it will tell you where it is located. Navigate there using Windows Explorer or My Computer and delete it. Now you can install iTunes 7.7 with out any errors. You will not loose any files! just your playlists and it will not remember what is in your library.
As far as adding your songs again, did you try to re-importing your music? If you go to the file menu-add folder to library. It will bring up a dialogue box that will allow you to browse to the folder with your music.
Let me know if this works. I will help in anyway I can.
Good Luck,
linesma

ITunes and QuickTime doesn't open up on Windows Vista

Hi! I will apreciate all who tries to answer this question.
I have Windows Vista on my HP laptop and I dowloaded iTunes and QuickTime.
I had no problem downloading it, but then opening it came a box.
It said:
iTunes has stopped working
Windows can check online for a solution to the problem
-> Check online for a solution and close the program
-> Close the program
View problem details
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 10.1.1.4
Application Timestamp: 4d06bba9
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00227d80
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
Then I press close the program and a speech bubble appears at the
bottom right corner of the screen.
It said:
iTunes was closed.
To help protect your computer, Data Execution Prevention
has closed iTunes.Click to learn more.
I have no idea whats hapening.
HELP!

excellent information, sparkly.
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
... and:
To help protect your computer, Data Execution Prevention has closed iTunes
... and the QuickTime Player not launching either (it's a "QuickTime has stopped working" error?).
With that combination, we need to check on some other application (apart from QuickTime itself) stashing old QuickTime componentry on the PC in an unorthodox location. (Codec packs and video converters are the usual suspects with that, although some games might do the same.)
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and "Hide extensions for known file types" is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
*If you have a 32-bit version of Windows,* open the "System32" folder.
*If you have a 64-bit version of Windows,* open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

Back to square one: new iTunes and QuickTime CRASH, CRASH, CRASH

I've been struggling with iTunes and QuickTime ever since the upgrade to 6.0.4. Everything worked just fine until then, and has worked fine since I got my iPod last June.
A couple of days after the upgrade to 6.0.4 iTune started crashing, with the error message: iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
Please note this is only about using iTunes to play music on my computer (my iPod seems to be working fine.)
I've removed iTunes and QuickTime, reinstalled them, and this works for a couple of days, then iTunes starts crashing again (this has now happened twice.)
Strangely, this time, tunes in Party Shuffle at start up (from the last normal exit of iTunes) play just fine, but when I try to play something out of Library or swtich to a different genre or playlist in Party Shuffle, the programme crashes: iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
I've tried opening QuickTime alone, and it fails to open (no error message) it gets as far as the player, then there's a windows "thunk" and QuickTime closes.
So now I will uninstall, reinstall (starting with QuickTime, which seems to be the real culprit here) and maybe it will work for a couple of days. Computers are supposed to save time, not take up time in this way.
I don't seen any sign or word of a new version of QuickTime with a fix to this problem (many seem to be having it). How long do I have to go on this way. Perhaps the best is just to use another Windows Media Player or Nero ShowTime ... these seem to function without any sort of problem.

Thank you Katrina and MossMan,
I do keep my computer under pretty tight wraps: Outpost firewall, AVG anti-virus, MS Anti-spyware. Ran the Ewido scan as suggested, Ewido did find quite a few cookies it considered of medium threat spyware ... removed these, and this did not resolve the problem with iTunes/QuickTime. Anyway, I'm not sure that cookies can cause programmes to crash?
I still think that it's unlikely that the problem with iTunes and QuickTime starting right after the upgrade to iTunes 6.0.4 and its QuickTime counterpart, is just a coincidence.
And if QuickTime is particularly vulnerable to some malware that none of the security programmes on my machine can find, and malware that has no effect on any other programmes, including other media players, then maybe this vulnerablity should also be something Apple should try to address.
Walter

ITunes and QuickTime stopped working after an upgrade...

I have been pulling my hair out trying to get my iTunes working again. Here is what I have done already in order:
1. Does not work regardless of user (http://docs.info.apple.com/article.html?artnum=302856)
2. Tried running with changes to MSCONFIG
- Ran according to Apple Support Web Site (http://docs.info.apple.com/article.html?artnum=302538)
- Ran in Diagnostics mode
- Ran in /SAFEMODE
3. Uninstalled and removed from any reference from registry
4. Removed iTunes configuration files (http://docs.info.apple.com/article.html?artnum=302386)
5. Installed WinInspector Spy and launched iTunes to see what happened. Unfortunately I have not figured out how to copy and paste the log, but it shows the iTunes window class being created, a bunch of other stuff, then the OfficeWatson class, stuff and then the infamous "iTunes has encountered a problem and needs to close" message. After hitting the Send Error Report, I see the OfficeWatson window being destroyed and that is it. This leads me to believe that the problem is somehow with the outlook integration between iTunes and Windows? So I looked in my Add/Remove programs and sure enough Office and Outlook were upgraded the day after the last time i was able to use iTunes. So I tried uninstalling Office, iTunes and QuickTime. QuickTime refused to uninstalled claiming a fatal error. I then forcably removed it as described in the apple knowledge paper. Another interesting point, when I ran QuickTime, nothing happens, not even a crash message. When I run QuickTime Preferences from the system tray, the dialog shows, but when I click on the FileTypes tab, I get a RUNDLL error: "An exception occurred while trying to run "Shell32.dll, Control_RunDLL "C:\Program Files\QuickTime\QTSystem\QuickTime.cpl".
I also tried running StraceNtX.exe against it, but it doesnt create the right environment for iTunes (it thinks it is Windows 2000 and does have the right service pack).
PLEASE can someone help? This is the second time this has happened to me. The first time was on another computer that came with a "real" restore point (not the stupid one Windows has that does not work) and I solved it by simply restoring back in time. This time I do not have that option!
ARGH - I really do not want to have to use Media Player.
Is there a way to force a stack trace? I am a UNIX programmer and not familiar with Windoze.
Bryan
DELL Latitude 820, Intel Core 2 Duo, 4GB Ram

It sounds as though things have got pretty screwed up. If you couldn't clean things up properly with the MS installer cleaup, there is thread on cleaning up uninstall information in the registry.
http://discussions.apple.com/thread.jspa?messageID=3637190&#3637190
I am not sure that I have anything more to offer as you appear to have done most things. Have you tried turning off all security software while doing the install, and doing the MSconfig thing with just Quicktime. Presumably your system is free of malware?
As a matter of interst, what happens if you have the task manager running when you start Quicktime, does it start and then stop, or keep running or not start at all?
A few people seem to have these intractable problems and the forum expert on this has been away since christmas, but you could try searching the forum for "b noir" posts about install/launch problems.

Both ITunes and Quicktime will not open

I can't open either ITunes or Quicktime. Each time, I get the iTunes or QuickTime Player "has encountered a problem and needs to close. We are sorry for the inconvenience." I tried repairing both, was able to uninstall & reinstall iTunes but still get same error. Quicktime would not uninstall, removed it through Windows Install Clean Up, cannot re-install.
Here are the errors:
AppName: itunes.exe AppVer: 7.6.2.9 ModName: quicktimestreamingauthoring.qtx
ModVer: 7.4.5.67 Offset: 0001685c
EventType : BEX P1 : QuickTimePlayer.exe P2 : 7.4.5.67 P3 : 47edaedf
P4 : QuickTimePlayer.exe P5 : 7.4.5.67 P6 : 47edaedf P7 : 0000130d
P8 : c0000409 P9 : 00000000
And the one during the Quicktime install:
Error writing to file: C:\Program Files\QuickTime\QTSystem\QuickTimeStreaming.Resources\ QuickTimeStreaming.Resources.qtr
Verify if you have access to that directory
Please help! I am pulling my hair out!

I wish I had an answer for you; all I can say is, you're not alone. I've been unable to open iTunes (7.6.2) all day, and after reading your post, I tried QuickTime: yep, it only crashes, just like iTunes. FWIW, here's what I tried: restart, repair disk permissions, CD start, using Time Machine to restore iTunes 7.6.1 (now I have both that and 7.6.2, but neither works), calling Apple tech support (they want $49 to see if they can come up with something else).
Also FWIW, this problem started this morning; last night, I upgraded Safari (3.1.1). I don't know why there'd be a connection, but...?

Need Help for Itunes and quicktime

Hi there,
I just formated my computer and my os is windows 2003 server. When I installed itunes, everything is fine however when I installed quicktime I got an error code : -3. What's going on? and after I done with the installation, I couldn't open an itunes as well I got an error message said : The exception Privileged instruction. (0xc0000096) occurred in the application at location 0x7ca2af84. I don't know what happened I did install itunes and quick time under windows 2003 before and it works fine, but now I got an error. I appreciate the answer, Thanks in advance.

by any chance, did you try downloading the QT Player
from the "QuickTime 7.1 with iTunes 6 for Windows
2000/XP" link on the QT download page? that one
actually leads to an itunes/QT installer bundle.
I did it this way
let's try a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone
installer to your hard drive. (we'll run the install
from there rather than online.) switch off
antivirus and antispyware applications prior to the
install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes
launch properly again?
I did like you said and I can not even uninstall quicktime from my computer. When I double click the installation package: It shows
Unhandled Exception
Error Number : 0x80040707
Description : DLL function call crashed : QTInstallCode.QuickTimeUninstallProc
Setup will now terminate
Also, itunes does not launch properly. I think there is something wrong because when I install the windows from the cd I can install and run these two programs(itunes and quicktime). They work fine and no problem at all. However, after I update windows by using windows update web site, I couldn't use these programs since then. I have no idea what is going on? Before I reinstall my os, I also use windows server 2003 with sp1 and I could run these two programs. I think may be the new version of itunes and quicktime that they put on the web site have some issues with the windows server 2003, not sure about that.
Thanks.
(if you get an error message on the QT standalone
reinstall, let us know what it says. include error
message numbers if you're getting any.)
love, b

After I downloaded the most recent versions of itunes and quicktime I cannot play any videos, tutorials. Thank you for any help.

Videos will not play after downloading the mmost recent versions of Itunes and Quicktime. What can I do? The video tries to start but freezes and does not respond.

Appreciate the suggestion. I did the repair, but videos still don't play.
I tried putting quicktime in "safe mode", but that also did not solve the video-play problem.
However, I downloaded a video and that video does play.
A video may start but quickly freezes.
In itunes is the player "quicktime or itunes"?
When I open the quicktime player(its appearance doesn't look like a player with controls for play, pause, etc.).
Maybe the controls appear when play begins' however, then I try to open any song of video, I always get the same message: "Do you want to allow this website to open a program on your computer(in itunes, I assume).)
If i choose "yes" I get an error message.
I thought this additional information might be helpful, but you can just answer the original question if you have some additional ideas.
Thanks for your help.

ITunes and QuickTime Player

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