ITunes and Quicktime quit unexpectedly before launch
The icon bounces a few times then I get an error message. This happens with Quicktime too. I tried uninstalling both, but got error message 60008. This happened after fixing a permissions issue with images. Any help would be greatly appreciated.
You can find the permission issue that was resolved here: https://discussions.apple.com/message/18553902#18553902.
i would try to uninstall quicktime and re-install it first and see if that corrects the problem. if it does then back up your itunes and iphoto libraries and do the same for them. nothing to back up in quicktime so that would be the easiest to start with.
Similar Messages
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Multimedia applications like Quicktime quit unexpectedly at launch, how can I get them to open?
Hello! I've been dealing with this problem for a few months and now it's finally crucial for me to find a solution. After upgrading to Mac OS X 10.7.5 quite some time ago, some of my applications such as iPhoto, iMovie, MPEG Streamclip, and (especially) Quicktime quit unexpectedly as soon as I attempt to open them. I've now downloaded Quicktime 7 since I'm needing to use that application and getting the same results. I've read multiple other posts on the topic but none have resolved or directly related to my issue. Thanks greatly for the help and insight.
Running OS X 10.7.5, 2.53 GHz Intel Core 2 Duo, 4 GB Memory - again, can currently only guess and diagnose that the problem started after upgrading to Lion and, thus, fearful of upgrading any more.You can try running the combo updater over your install but I suspect you'll need to reinstall OS X. However, if you meet the requirements for Mavericks, I suggest you upgrade to Mavericks to fix this issue.
I suggest you test this by creating a second partition on your drive if you have enough free space. Open Disk Utility in Applications/Utilities to find how much free space you have available. Select Macintosh HD in the list. You'll see info at bottom of window.
Install Mavericks and/or Lion as a clean install. Boot into the new install and see if your applications open.
OS X Lion Update 10.7.5 (Client Combo) 1.91 GB
http://support.apple.com/kb/DL1582
You can reinstall Lion from the Recovery Drive. Boot into the Recovery Drive by holding down Command R when restarting.
OS X Mavericks: System Requirements
To install Mavericks, you need one of these Macs:
▪ iMac (Mid-2007 or later)
▪ MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
▪ MacBook Pro (13-inch, Mid-2009 or later),
▪ MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)
▪ MacBook Air (Late 2008 or later)
▪ Mac mini (Early 2009 or later)
▪ Mac Pro (Early 2008 or later)
▪ Xserve (Early 2009)
There are number of Macs that are limited to Lion 10.7.5.
MacBook 2.1, 3.1 and 4.1
MacBook Air 1.1
MacBook Pro 2.1 & 2.2
MacMini 2.1
iMac 5.1, 5.2, & 6.1
MacPro 1.1 & 2.1 -
Updated iTunes and QuickTime, now neither will launch
I installed iTunes 7.1 and QT 7.1.5 tonight. Immediately after restarting, I was unable to launch Firefox 2.0.0.2 or reinstall it. In researching that problem, I've discovered I cannot launch iTunes or QT Player.
With each app, the triangle appears next to the icon in the dock when I launch it, but then the color wheel spins for awhile, the system hangs, and the application stops launching. There's no error dialog. The Finder appears to restart, too, because the Dock and the Finder bar disappear and reappear.
Any suggestions for what to restall, which files to trash, etc?
Thanks.
MacBook Pro Mac OS X (10.4.8)TD, thanks for the suggestions, but I'm still stuck. Here's what I've tried:
1. Deleted the com.apple.iTunes.plist file, restarted iTunes and it would not launch.
2. Created new account, tried launching iTunes. It did not launch.
3. Downloaded and reinstalled iTunes and QuickTime, then restarted. iTunes, QuickTime, and Firefox would not launch.
4. Re-reinstalled iTunes and Quicktime, restarted, still unable to launch iTunes or QuickTime.
Any further ideas? I'm stumped! Thanks. -
Itunes, iphoto and quicktime quit unexpectedly
Hi,
Who can help me with the following error?
I cannot open iTunes, iPhoto, or Quicktime. Can someone please help me to solve this? I receive the following message each time I try to open it:
Process: iTunes [200]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.4 (10.4)
Build Info: iTunes-10408001~1
Code Type: X86 (Native)
Parent Process: launchd [93]
Date/Time: 2011-08-01 21:22:33.347 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 6069 sec
Crashes Since Last Report: 19
Per-App Crashes Since Last Report: 10
Anonymous UUID: 5DC44D4D-6CCD-4F62-BFA7-ED947214D2A0
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7fffec
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
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Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x91558c5c ecx: 0x00000000 edx: 0xa01666e0
edi: 0xa0071718 esi: 0x00000000 ebp: 0xbf800028 esp: 0xbf7ffff0
ss: 0x0000001f efl: 0x00010286 eip: 0x9918346b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0xbf7fffec
Binary Images:
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0x91556000 - 0x91603fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x91604000 - 0x91609ff7 com.apple.OpenDirectory 10.6 (10.6) <C1B46982-7D3B-3CC4-3BC2-3E4B595F0231> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9160a000 - 0x91870ff7 com.apple.security 6.1.2 (55002) <64A20CEB-E614-D35F-7B9F-246BCB25BA23> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x918ad000 - 0x919eafe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <2D31CC6F-32CC-72FF-34EC-AB40CEE496A7> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91a4e000 - 0x91ae6fe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x91ae7000 - 0x91af7ff7 com.apple.DSObjCWrappers.Framework 10.6 (134) <81A0B409-3906-A98F-CA9B-A49E75007495> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x91b3e000 - 0x91b3eff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x91b3f000 - 0x91b88fe7 libTIFF.dylib ??? (???) <579DC328-567D-A74C-4BCE-1D1C729E3F6D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91b8c000 - 0x91bccff3 com.apple.securityinterface 4.0.1 (40418) <26D84A83-F5B9-93CF-71BB-0712698181EE> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x91bcd000 - 0x91be9fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9203c000 - 0x92054ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-4i would try to uninstall quicktime and re-install it first and see if that corrects the problem. if it does then back up your itunes and iphoto libraries and do the same for them. nothing to back up in quicktime so that would be the easiest to start with.
-
Itunes and quicktime both fail to launch, giving error reports
Getting a little ticked because ive been trying to get itunes to properly work.
To clarafy, i've done the following to try and fix this problem
Uninstalled itunes and quick time
Re-installed
Uninstalling just quick time and it almost loaded until it gave me the audio codec issue(i know i need quicktime for itunes to even work)
I've installed older versions of itunes (same issue)
I've tried loading up itunes on a different user account
Now i don't know what left to do (besides trying the msconfig, im in the process of doing that right now)
I need help guys
I'm really close to just taking back the ipod nano and getting something more windows compatableHave you ever installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter.
They are known to cause crashes with Quicktime. If you have one of them, you need to uninstall it.
You can get a clue to the presence of a problem codec by trying to run QUicktime preferences from the control panel. If you get an error message like this:
"An exception occurred while trying to run "C:\Windows\system32\shell32.dll,Control_runDLL "C:\Windows\system32\QuickTime.cpl"
You could have a problem codec, QUicktime does not install Quicktime.cpl in the system32 folder.
Then try the following method for removal of iTunes and associated components and Installer cleanup:
Download a fresh copy of iTunes and the stand alone version of Quicktime
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
http://docs.info.apple.com/article.html?artnum=93698
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes -
Multiple apps "quit unexpectedly" BEFORE launching
Multiple apps give the "quit unexpectedly" message without even opening. Wondering if there is anything I can do short of re-installing the OS. The apps affected are:
Chrome
Picasa
Rosetta Stone
uTorrent
Skype
Yahoo! Messenger
Adobe Flash CS5.5
Adobe Illustrator
Microsoft Office 2011 (all apps)
SketchUp
TextWrangler
The problem exists across all users. It started to occur after installing Digital Camera RAW Compatibility Update 5.03.
Adobe Illustrator is unique in that it starts to load for a couple seconds before quitting. All other apps quit instantly.Hi there mahato,
You may find the troubleshooting steps in the article below helpful.
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W. -
Itunes and quicktime quit working
As of today can't play songs in itunes or watch videos in quicktime. What happened?
I found it. In audio preferences, somehow it got switched to bluetooth speakers. I put it back on internal speakers. Before I found the solution itunes would load but not play. Quicktime, same thing. I couldn't even play anything on youtube.
-
Safari and itunes quit unexpectedly before they boot on osx 10.9.4
itunes and safari quite unexpectedly before boot up. I completed a advanced hardware test with the boot cd that came with the mac and found no problems, also repaired all my permissions and still having a problem
Everything was working fine previously
On the app store app, when launches nothing loads
all other software on my computer works, mail, word, chrome etc
this is an issue on my imac below
imac
osx 10.9,4
2.8 ghz intel core 2 duo
4gb 800Mhz DDR2 RAM
please see below the crash report from safari
rocess: Safari [3550]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.5 (9537.77.4)
Build Info: WebBrowser-7537077004000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [189]
Responsible: Safari [3550]
User ID: 502
Date/Time: 2014-07-14 15:39:52.067 +0100
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 22BD5992-546E-1BAC-24ED-ECF92470FAEE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000fffffef8
VM Regions Near 0xfffffef8:
-->
__TEXT 00000001023ca000-00000001023cb000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebCore 0x00007fff8a638d89 ***::StringBuilder::characters() const + 9
1 com.apple.WebCore 0x00007fff8a7f5358 WebCore::XPath::FunId::evaluate() const + 696
Thread 1:: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libsystem_kernel.dylib 0x00007fff84371392 fsync + 10
1 libsqlite3.dylib 0x00007fff85f11868 unixSync + 56
2 libsqlite3.dylib 0x00007fff85f66064 pagerWalFrames + 1844
3 libsqlite3.dylib 0x00007fff85f11379 sqlite3PagerCommitPhaseOne + 793
4 libsqlite3.dylib 0x00007fff85f0137e sqlite3BtreeCommitPhaseOne + 814
5 libsqlite3.dylib 0x00007fff85eca4b2 sqlite3VdbeHalt + 2690
6 libsqlite3.dylib 0x00007fff85efa897 sqlite3VdbeExec + 70727
7 libsqlite3.dylib 0x00007fff85ee840a sqlite3_step + 666
8 libsqlite3.dylib 0x00007fff85eabf38 sqlite3_exec + 440
9 com.apple.CFNetwork 0x00007fff870dcefd __CFURLCache::PostDatabaseOpenPragmaExecute_NoLock() + 35
10 com.apple.CFNetwork 0x00007fff870dcd09 __CFURLCache::OpenDatabase() + 367
11 com.apple.CFNetwork 0x00007fff870dcb3f __CFURLCache::ProcessCacheTasks0(bool) + 1373
12 com.apple.CFNetwork 0x00007fff870dc481 __CFURLCache::ProcessCacheTasks(bool) + 53
13 com.apple.CFNetwork 0x00007fff870dbf56 __CFURLCache::_CFURLCacheTimerCallback0() + 286
14 com.apple.CFNetwork 0x00007fff870dbdd7 __CFURLCache::_CFURLCacheTimerCallback(void*) + 43
15 com.apple.CFNetwork 0x00007fff870dbcff ___ZN12__CFURLCache29SignalWorkerTaskToPerformWorkEv_block_invoke + 18
16 libdispatch.dylib 0x00007fff8bc271bb _dispatch_call_block_and_release + 12
17 libdispatch.dylib 0x00007fff8bc2428d _dispatch_client_callout + 8
18 libdispatch.dylib 0x00007fff8bc26673 _dispatch_queue_drain + 451
19 libdispatch.dylib 0x00007fff8bc279c1 _dispatch_queue_invoke + 110
20 libdispatch.dylib 0x00007fff8bc25f87 _dispatch_root_queue_drain + 75
21 libdispatch.dylib 0x00007fff8bc27177 _dispatch_worker_thread2 + 40
22 libsystem_pthread.dylib 0x00007fff8db62ef8 _pthread_wqthread + 314
23 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff84371662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8bc26421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8bc26136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff84370e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8db62f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x00007fff8436ca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8436bd18 mach_msg + 64
2 liblaunch.dylib 0x00007fff8635485a 0x7fff86351000 + 14426
3 liblaunch.dylib 0x00007fff86351edc bootstrap_look_up3 + 60
4 libxpc.dylib 0x00007fff81f28c8d _xpc_domain_extension_request + 158
5 libdispatch.dylib 0x00007fff8bc2428d _dispatch_client_callout + 8
6 libdispatch.dylib 0x00007fff8bc26082 _dispatch_root_queue_drain + 326
7 libdispatch.dylib 0x00007fff8bc27177 _dispatch_worker_thread2 + 40
8 libsystem_pthread.dylib 0x00007fff8db62ef8 _pthread_wqthread + 314
9 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 5:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff84371962 pread + 10
1 libsqlite3.dylib 0x00007fff85eaa1d4 unixRead + 100
2 libsqlite3.dylib 0x00007fff85ed05ee readDbPage + 478
3 libsqlite3.dylib 0x00007fff85ecf18d sqlite3PagerAcquire + 349
4 libsqlite3.dylib 0x00007fff85f7be72 checkList + 146
5 libsqlite3.dylib 0x00007fff85f7c69b checkTreePage + 1051
6 libsqlite3.dylib 0x00007fff85f7c7ca checkTreePage + 1354
7 libsqlite3.dylib 0x00007fff85ef7d53 sqlite3VdbeExec + 59651
8 libsqlite3.dylib 0x00007fff85ee840a sqlite3_step + 666
9 com.apple.WebCore 0x00007fff89afd109 WebCore::SQLiteStatement::step() + 73
10 com.apple.WebCore 0x00007fff8a246a9e WebCore::IconDatabase::checkIntegrity() + 110
11 com.apple.WebCore 0x00007fff89afc9f1 WebCore::IconDatabase::performOpenInitialization() + 65
12 com.apple.WebCore 0x00007fff89afc303 WebCore::IconDatabase::iconDatabaseSyncThread() + 259
13 com.apple.JavaScriptCore 0x00007fff88899f5f ***::wtfThreadEntryPoint(void*) + 15
14 libsystem_pthread.dylib 0x00007fff8db61899 _pthread_body + 138
15 libsystem_pthread.dylib 0x00007fff8db6172a _pthread_start + 137
16 libsystem_pthread.dylib 0x00007fff8db65fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff84370e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8db62f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff84370e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8db62f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff84370e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8db62f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff84370e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8db62f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8db65fb9 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff8436ca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8436bd18 mach_msg + 64
2 com.apple.QuartzCore 0x00007fff84fe0377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00007fff84fe02ad thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff8db61899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff8db6172a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff8db65fc9 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8436ca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8436bd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8353bf15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8353b539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8353ae75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff8aaf3967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8aaf376b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff8db61899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff8db6172a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff8db65fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x00000000fffffef8 rcx: 0x00000001025e1880 rdx: 0x0000000000000000
rdi: 0x00000000fffffef8 rsi: 0x0000000000000000 rbp: 0x00007fff5d835148 rsp: 0x00007fff5d835138
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000010 r11: 0x00000001025e1880
r12: 0x0000000002591a00 r13: 0x0000608000134000 r14: 0x00000000025a5c18 r15: 0x0000000002591a00
rip: 0x00007fff8a638d89 rfl: 0x0000000000010206 cr2: 0x00000000fffffef8
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1023ca000 - 0x1023caffd com.apple.Safari (7.0.5 - 9537.77.4) <1798D677-1B85-3638-AB90-E5AD749F86E7> /Applications/Safari.app/Contents/MacOS/Safari
0x7fff65a70000 - 0x7fff65aa3817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff81e55000 - 0x7fff81eb4fff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff81f19000 - 0x7fff81f1cff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x7fff81f1d000 - 0x7fff81f41fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff81f42000 - 0x7fff81f4afff libsystem_dnssd.dylib (522.92.1) <17B03FFD-92C5-3282-9981-EBB28B456207> /usr/lib/system/libsystem_dnssd.dylib
0x7fff81f4b000 - 0x7fff81f4ffff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8203d000 - 0x7fff820c9ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff821f8000 - 0x7fff82281fff com.apple.ColorSync (4.9.0 - 4.9.0) <B756B908-9AD1-3F5D-83F9-7A0B068387D2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff82295000 - 0x7fff82325ff7 com.apple.Metadata (10.7.0 - 800.28) <E85AEB1B-CB17-38BC-B5C6-AAB50B47AF05> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff826bf000 - 0x7fff826daff7 libPng.dylib (1043) <23D2DAB7-C9A9-392F-989A-871E89E7751D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff82777000 - 0x7fff8277cfff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x7fff8279f000 - 0x7fff827aafff libkxld.dylib (2422.110.17) <B6140BAB-0EAF-3E4F-B055-314068056BB4> /usr/lib/system/libkxld.dylib
0x7fff827ca000 - 0x7fff828d0ff7 com.apple.ImageIO.framework (3.3.0 - 1043) <C4ADE5B1-A540-34E1-A043-118185489C9D> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff82908000 - 0x7fff82909ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x7fff8290a000 - 0x7fff82915ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff82ad8000 - 0x7fff82bbcfff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff82bbd000 - 0x7fff82bbefff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff82e49000 - 0x7fff82e6eff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff82e84000 - 0x7fff82ee8fff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff831aa000 - 0x7fff831b7fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff83249000 - 0x7fff832a4ffb com.apple.AE (665.5 - 665.5) <BBA230F9-144C-3CAB-A77A-0621719244CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff832c7000 - 0x7fff832d1fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff83322000 - 0x7fff83325fff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff83358000 - 0x7fff83447fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff83448000 - 0x7fff83471ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff83472000 - 0x7fff8348bff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff834cb000 - 0x7fff836b0fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff836b1000 - 0x7fff84227ff7 com.apple.AppKit (6.9 - 1265.21) <9DC13B27-841D-3839-93B2-3EDE66157BDE> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff84228000 - 0x7fff84237ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff84238000 - 0x7fff842a5fff com.apple.SearchKit (1.4.0 - 1.4.0) <B9B8D510-A27E-36B0-93E9-17146D9E9045> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff84311000 - 0x7fff84319ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x7fff8bb96000 - 0x7fff8bb97ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8bb98000 - 0x7fff8bb9aff7 com.apple.securityhi (9.0 - 55005) <18C42525-688C-3D47-B9C9-1E0F8F58FA64> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8bba1000 - 0x7fff8bc04ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <2C8E1A73-5AD6-3A7D-8ED8-D6755555A993> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8bc23000 - 0x7fff8bc3dfff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x7fff8c5f7000 - 0x7fff8c5f7fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8c617000 - 0x7fff8c9f8ffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff8ca08000 - 0x7fff8caccff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8cacd000 - 0x7fff8cc21ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8cc29000 - 0x7fff8cc6bff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8cc92000 - 0x7fff8cc93fff libquit.dylib (161.2) <7B9C07B6-8993-32C8-89C2-23D2E7FA85BA> /usr/lib/libquit.dylib
0x7fff8ccc3000 - 0x7fff8d0f6ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <F42BFC9C-0B16-35EF-9A07-91B7FDAB7FC5> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff8d10f000 - 0x7fff8d162fff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8d163000 - 0x7fff8d354ff3 com.apple.WebKit2 (9537 - 9537.77.4) <5090816E-BD02-350C-B4CE-613A246532F5> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff8d406000 - 0x7fff8d407fff libsystem_sandbox.dylib (278.11.1) <0D0B13EA-6B7A-3AC8-BE60-B548543BEB77> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8d56f000 - 0x7fff8d656ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8d66a000 - 0x7fff8d69afff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8d9cd000 - 0x7fff8d9d2ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff8da60000 - 0x7fff8da67ffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
0x7fff8da68000 - 0x7fff8da8dff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8dabb000 - 0x7fff8dac5ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x7fff8dac6000 - 0x7fff8dae2fff libresolv.9.dylib (54) <11C2C826-F1C6-39C6-B4E8-6E0C41D4FA95> /usr/lib/libresolv.9.dylib
0x7fff8db06000 - 0x7fff8db07fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff8db60000 - 0x7fff8db67ff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x7fff8db68000 - 0x7fff8db68fff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff8db92000 - 0x7fff8db93ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8db94000 - 0x7fff8dba5ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8dc27000 - 0x7fff8dc27ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8dca5000 - 0x7fff8dcc2ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8dcc3000 - 0x7fff8e1c9ffb com.apple.Safari.framework (9537 - 9537.77.4) <4DA7F240-5451-3C23-9ADA-CFE34FB51FDB> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x7fff8e211000 - 0x7fff8e213ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff8e214000 - 0x7fff8e218ff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x7fff8e320000 - 0x7fff8e385ffb com.apple.Heimdal (4.0 - 2.0) <F34D6627-9F80-3823-8B57-DB629307DF87> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8eab0000 - 0x7fff8ead4ff7 libJPEG.dylib (1043) <25723F3F-48A6-3AC5-A7A3-58E418FEBF3F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8ead5000 - 0x7fff8ead7ff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff8ead8000 - 0x7fff8eb1ffff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8eb20000 - 0x7fff8edcaff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8edcb000 - 0x7fff8ee09ff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8ee0f000 - 0x7fff8ee60ff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) <BE13E840-FB45-3BC2-BCF5-031629754FD5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8ee76000 - 0x7fff8f023f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8f5d7000 - 0x7fff8f5dcfff com.apple.DiskArbitration (2.6 - 2.6) <A4165553-770E-3D27-B217-01FC1F852B87> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8f5dd000 - 0x7fff8f5ddff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff8f5de000 - 0x7fff8f616ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8f617000 - 0x7fff8f628ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff8f629000 - 0x7fff8f639fff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff8f6f3000 - 0x7fff8f6f3ffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8f72a000 - 0x7fff8f72bff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x7fff8f72c000 - 0x7fff8f732ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff8f816000 - 0x7fff8f823ff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff8f827000 - 0x7fff8f8a8fff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <20E484C4-9F0E-3DF6-BB27-D509859FF57A> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8f8a9000 - 0x7fff8fb06ffa com.apple.RawCamera.bundle (5.05 - 743) <362EA30F-3B5A-35C4-9455-339B0FDC89C6> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3339
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.7M resident=88.7M(48%) swapped_out_or_unallocated=97.0M(52%)
Writable regions: Total=1.0G written=3604K(0%) resident=4380K(0%) swapped_out=0K(0%) unallocated=1.0G(100%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 140K
Foundation 4K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 28.4M
MALLOC (admin) 32K
SQLite page cache 896K
STACK GUARD 56.0M
Stack 13.1M
VM_ALLOCATE 364K
WebKit Malloc 1232K
__DATA 23.5M
__IMAGE 528K
__LINKEDIT 66.2M
__TEXT 119.5M
__UNICODE 544K
mapped file 34.0M
shared memory 4K
=========== =======
TOTAL 1.3G
TOTAL, minus reserved VM space 344.5M
Unable to gather system configuration information.Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 4 GB, SMC 1.30f1
Graphics: NVIDIA GeForce 8800 GS, NVIDIA GeForce 8800 GS, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0xAD00000000000000, 0x48594D503132355336344350382D53362020
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0xAD00000000000000, 0x48594D503132355336344350382D53362020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3500630AS Q, 500.11 GB
Parallel ATA Device: PIONEER DVD-RW DVR-K06A
USB Device: Built-in iSight
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
Thunderbolt Bus:Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
ITunes and Quicktime will not launch
I cannot get my iTunes or Quicktime to launch. I have uninstalled, reinstalled, upgraded, and tried several fixes that I found on this discussion board. No Luck! I'm using XP Pro SP3. When I first installed iTunes, it worked, but then quit working about 4 weeks later. I'm using the latest versions of both iTunes and Quicktime.
The error message you are getting suggests that you do have one of the problem codec packs installed on your system or you have had in the past.
Quicktime does not install Quicktime.cpl in the system32 directory.
It is possible that one of them was installed without you knowing with other software, I think Storm may get installed with other things although I can't name anything.
You must look for the things on my list and uninstall them if you find them. Check in Add/Remove programs to see if there is an entry there.
When you have uninstalled the problem items go on to the next stage. If you can't find anything you had better go on as well.
Download the stand alone Quicktime (the one without iTunes):
http://www.apple.com/quicktime/download/win.html
Now Remove Quicktime using the method in this article (just Quicktime):
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
When you come to your C:\Windows\system32\ folder you can delete any file or folder with Quicktime in the name.
Restart you computer
Install the stand alone Quicktime and check if it starts.
If it does you are in a position to find out if iTunes is OK. -
Ever since the last update, My iTunes continues to quit unexpectedly. It will open for one second and then close. Anyone have a solution for this. Please help.
I've tried my best to troubleshoot. . . opening in safe mode nothing seems to work.
In the problem report, this is the error that stood out:
Crashed Thread: 8 Dispatch queue: com.apple.iad.iadidmanager
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000090Hi there navicin79,
You may find the troubleshooting steps in the articles below helpful. The first thing I would try is reinstalling iTunes as outlined in the first article.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
OS X Mavericks: If an app freezes or quits unexpectedly
http://support.apple.com/kb/PH13975
-Griff W. -
Apps quit unexpectedly on launch and I've already try the troubleshooting options
Apps quit unexpectedly on launch and I've already try the troubleshooting options available on adobe. It still don't work !
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
ITunes and QuickTime Player give me a QTCF.dll error when trying to launch
When i try to open iTunes on my laptop it gives me an error saying:
iTunes.exe - entry point not found
The procedure entry point
QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll
i also get a error for quick time player displaying the same message for Quick Time.exe
i have uninstalled both programs and reinstalling them several times. i have also check to see if they work on other accounts on my laptop. they do not work.
Message was edited by: Nemesis2010The procedure entry point QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll
The most common cause of that one is a misplaced older version of the QTCF.dll lurking about in your system. On an x64 system, the best place to start looking is in the C:\Windows\sysWOW64\ directory.
Do you see a QTCF.dll lurking in there? If so, try dragging it out onto the desktop. Can you launch iTunes and QuickTime now? -
Applications won't open after update to iTunes and QuickTime
I just allowed a software update for iTunes and QuickTime. After rebooting, I found that the Finder will not start, nor Mail nor most other applications. TextEdit will start, which gives me the Menu bar so I can switch users, but all users have the same problem.
I cannot see the hard drive icon without the Finder. If I hit the Finder button, it wiggles and then dies. Safari starts, but "quits unexpectedly" when I try to browse with it.
I bought the G5 with 10.2 installed, then upgraded to 10.3 I have the 10.3 upgrade disks, but don't know if I can use these to do an archive and re-install.
I can see the hard drive by doing an "open" from TextEdit, but of course I can't use that to open another application. I've booted of the 10.3 upgrade disk and used Disk Repair, but it found no problems. Lots of permissions problems, but I doubt that is causing the trouble.
I'm in a real fix here. Any suggestions?
Thanks,
Ray
G5 Mac OS X (10.3.9) )
G5 Mac OS X (10.3.9)I'm having a similar problem only with disk utility after updating iTunes and Quicktime. I am unable to repair permissions, but otherwise the machine is working great as before. When I try to repair permissions using either Cocktail or Onyx it just keeps going, going, going and going but never finishes. It will run for several hours before I have to force quit the application. Repairing permissions has never taken more than 15 minutes prior to this update.
I decided to try using disk utility while booted to osx, I get a message that says communication between the disk managment tool and disk utility has been lost and operation cannot continue. The same error occurs when running disk utility off the startup cd. I restored using my backup then ran disk utility and all was okay using all of the methods mentioned above. I installed the updates again and the same problem occurs when trying to repair permissions.
Guess I will reload my backup and wait for a fix from apple unless someone chimes in with ideas on what could be wrong. Thank goodness for backups!!! This is the first software update that has given me any problems. Oh, one other thing. I installed the updates on my titanium powerbook running 10.3.9 and didn't have any problems. The setup on my tibook is essentially the same as my powermac G4. What gives? Anyone else having problems after installing the updates? -
ITunes and Quicktime conspire against me!!
I can't get itunes to work at all and now quicktime's stopped functioning! I get the usual "Sorry for the inconvenience but itunes has encounted a problem and needs to close" every time I try and start it. I've installed quicktime from the main apple download and it installs fine but won't actually work! I've tried uninstalling quicktime but I get the message ' fatal error during installation' and it quits the uninstall. I've uninstalled itunes and after reinstalling it get the same 'sorry for the inconvenience' message again. Need assistance from an itunes expert please. Thanks.
AMD64 Windows XP ProThe procedure entry point QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll
The most common cause of that one is a misplaced older version of the QTCF.dll lurking about in your system. On an x64 system, the best place to start looking is in the C:\Windows\sysWOW64\ directory.
Do you see a QTCF.dll lurking in there? If so, try dragging it out onto the desktop. Can you launch iTunes and QuickTime now? -
Itunes and Quicktime wont install
When I tried to update my iTunes and Quicktime recently, it succesfully downloaded, began installing, and once the progress hit Quicktime, and error showed "an older version of quicktime cannot be removed." Now the issue is, that before this happened, the update had already removed the older version of iTunes. However, it was unable to install the newest version due to this quicktime issue. So here I sit. Help?
-Donce the progress hit Quicktime, and error showed "an older version of quicktime cannot be removed."
Most probably that's an issue with the installation database in the QuickTime.msi file.
Unfortunately, these sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we need to hunt down a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for *at least version 3.0* of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes 9.2 again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)
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Bought my macbook in March of this year and Apple TV last month. Upgrated to mountain lion and airplay mirroring is producing a black screen. Anyone know how to get this working
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I have a new MacBook Pro 13-inch mid-2010 model, and I noticed that when I am in Windows 7 and try to use my headphones through the audio jack, I get no sound. I looked online here, found the 3.1.3 patch which claims will fix headphone sound, downloa
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RSVP TE tunnel ,load balancing
Hi everybody My book says we can manpulate the " traffic share" either by using tunnel mpls traffic-engineering bandwidth or mpls traffic-engineering load-share commands. I am able to to that with mpls traffic-engineering bandwidth but not with mpl