ITunes and Quicktime won't run

I had itunes and QT working fine when I bought my Ipod. I bought my son a Nano and that is when everything went bad. I have tried everything the apple website has to offer. I am at the point where I was able to download and install the latest version of itunes and QT from the Apple website. I installed each separately. They seemed to install fine. When I click on either of them they open for a second and then close with no error message. I am using Windows XP Home. I have an old version of Norton 2002 on the computer that is no longer operable. I tried unistalling it, and that disables by ISP login. Needless to say I have issues. Can anyone help, because Apple and Microsoft sure won't. Thanks,

hi dukefafl!
hmmm. if both itunes and QT are failing to open when you try to launch them (with no error messages whatsoever), the first thing i worry about is infestation of the PC by Qoologic adware. (usually with that, people will see a brief "flash" of an itunes license screen when they try to open itunes ... but the symptom isn't universal.)
the free trial version of Ewido has been been cleaning that up for most people:
ewido anti-malware download
if no joy with that, we'll try checking through a few of the rarer causes of the "error message free" launch failures. (Your Norton is unlikely to be the culprit in this case ... the error message free launch failure associated with that typically only hits people with NIS 2005.)
love, b

Similar Messages

  • Itunes and Quicktime won't open.

    I recently had a problem with Itunes, which deleted anything new I purchased or downloaded. I found out that if I rebuilt the library the problem could be solved, but I didn't want to risk losing any data so I didn't do it. I figured I'd wait for an update that would fix it and a couple days later I downloaded Itunes 7.3.1. The download did not go smoothly at all. During the course of it: it had to stop downloading and download both Itunes and Quicktime seperatly and it kept saying that my Quicktime was not up to date (something it's been saying for the last couple months). I've tried fixing that before, but when I do it prevents me from going into Itunes.
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      Windows XP  

    Hi Clyde33.
    Itunes says, "Itunes cannot run because it has detected a problem with your audio configuration."
    Have a look at this article in the Apple Knowledge Base.
    Quicktime says, "Runtime Error! ... This application has requested the Runtime to terminate it in an unusual way."
    Check out b noir's response in this thread .

  • ITunes and QuickTime won't start

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    The problem is that I've installed iTunes, everything went fine, but when I'm trying to start it with iTunes.exe, it won't start.
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    I know there is a lot of topics about this on the internet, and yes I've googled it, but nothing solved my problem.
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    Many thanks. Yes, let's first try uninstalling the ACE pack and seeing if iTunes will launch now.
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  • Itunes and Quicktime won't start, error

    my itunes/Quicktime suddenly failed to open. I get a message saying iTunes needs to close. This happened after it would not close by itself one time. I've tried to remove programs from my pc then readd them but the same error keeps happening. Can anyone help me?

    hi Double_Duce!
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    After clicking OK... the IntallDriver Module shutdown...
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    hmmmm. it's actually a bit unusual (in my experience) to see both of those error messages together like that. (the 1603 at the end of the chain is just sort of a "by-blow" of the previous problems, and if we fix those the 1603 should go away of its own accord.)
    let's first try doing something that has worked in the past with both of those initial error messages.
    first, download and install a copy of the Windows Installer CleanUp utility (we will be using it later on):
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    then we'll try to uninstall any existing QT on your PC. use the QT portion of the complete uninstall instructions given here:
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    love, b

  • Both itunes and quicktime just stopped running

    Just recently, my itunes just stopped working. At first it was perfectly fine, then it couldn't read anything from my ipod, then it just wouldn't start up. I kept receiving a message "Itunes cannot run because it has detected a problem with your audio configuration". So I went first to the itune discussion forum to try and reset the audio, but there was no quicktime audio tab. so I tried to run quicktime and i recieved this message " Runtime Error!
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    I kept receiving a message "Itunes cannot run because it has detected a problem with your audio configuration"
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  • Itunes and Quicktime Won't Install

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  • ITunes and Quicktime won't install on my computer

    Hello,
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    Hi there Aideed,
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    http://support.apple.com/kb/ht1926
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    *Replying to eddy*
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  • ITunes and QuickTime won't work.

    My PC is on Windows 7 and will not run Apple software.
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  • I would like to jam it where the sun does not shine. Something as ubiquitous as itunes and it won't run after download to Windows 7 64bit machine.

    Millions of people use this software.  How can these problems exist?
    I am sick of the the compatibility problems and all the other crap.
    I am sick of the software locking up as soon as it starts up - not responding messages,
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    I AM FRUSTRATED BEYOND BELIEF.  What do I do now.
    I need this software so that I can synch and back up my contacts.
    Perhaps what I really need is a different smart phone.  Any suggestions?
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    You appear to be able to backup your contacts without iTunes.  Google "backup iphone contacts without itunes".
    The way to avoid having to get a tech person in is to get past the idea that your problem (which you still haven't defined) is "beyond my ability to fix".  ;-)

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    Anyone help, I can't run itunes says something is missing DLL
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    What's the precise name of the dll, please?
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    What error message do you get when you try to uninstall iTunes? (Precise text, please.)

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    Charles

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