ITunes and Roxio EMC9 Conflicting
Since I installed iTunes (7.6.0.29), the following errors appear:
Microsoft Visual C++ Runtime Library
Buffer overrun detected!
Program:
d\9.0\Roxio Central33\Main\Roxio_Central33.exe
A buffer overrun has been detected which has corrupted the programs
internal state. The program cannot safely continue execution and must
now be terminated.
Microsoft Visual C++ Runtime Library
Runtime Error!
Program:
Roxio Shared\9.0\Roxio Central33.exe
R6025
-pure virtual functional call
I have been using Easy Media Creator 9 (EMC9) for about a year. The first installation was simple and worked like a charm until I loaded iTunes, and thereafter runtime errors from Roxio began appearing upon startup and whenever I attempted to run EMC9.
Dell XPS - CPU 2.8GHz, 1GB RAM
These errors would appear upon Windows startup and whenever emc9 (Roxio program) was run. I ran msconfig to disable RoxWatchTray9 in ...program files\common files\roxio_shared... and the errors on Windows startup have since ceased, _*but they still persist whenever I invoke emc9*_, and when I dismiss the errors, the program shuts down. Running iTunes does not cause an error.
I have already performed successfully a clean installof emc9 (uninstalled, regedit to clean registers and re-installed) , and the behavior before and after this work is identical. My c-drive is 69% open and mostly contiguous.
I've contacted Roxio support who recommended that I find a version of iTunes
that doesn't conflict with emc9 (which BTW ran fine until I installed iTunes).
*Question: Is there a patch that I can download to fix this problem or another release/version of iTunes that I can run that does not compromise my Roxio installation?*
Message was edited by: driver011549
COME ON! Isn't there anyone from Apple/iTunes that can help me with THIS?
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I have a couple of articles for you that can help you troubleshoot the issues you are seeing with iTunes on Windows XP. The first is a general troubleshooting article, which can be found right here:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
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http://support.apple.com/kb/HT1751
Thanks for using the Apple Support Communities!
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Using MSCONFIG to troubleshoot conflicts in Windows
In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from working correctly, opening, or even installing. You might be able to resolve these conflicts by disabling some items using the System Configuration Utility (MSCONFIG) in Windows XP. This utility is not included with Windows 2000.
Important: Disabling third-party System Services and Startup Items can prevent some software or OEM hardware on your computer from working correctly. For example, this can affect the CD/DVD control buttons on portable computers.
1. On the Start menu, click Run. A Run window (command prompt) appears.
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5. Deselect the "Load Startup Items" checkbox.
6. Click the Startup tab.
7. Select the "iTunesHelper" and "qttask" checkboxes in the list.
8. Click the Services tab.
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Important: Information about products not manufactured by Apple is provided for information purposes only and does not constitute Apple's recommendation or endorsement. Please contact the vendor for additional information.
DISCLAIMER
THE INFORMATION IN THIS DOCUMENT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. APPLE DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MOREOVER, APPLE COMPUTER, INC. DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE INFORMATION CONTAINED HEREIN IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE INFORMATION. YOUR SOLE REMEDY AGAINST APPLE FOR DISSATISFACTION WITH THE INFORMATION IS TO STOP USING THE INFORMATION.
Thank you,
Apple
now...it worked for me, and after i got iTunes to work i went back on the msconfig and i enabled all of the third party system services and start-up items so that all of my stuff worked again. read the dirctions carefully and thoroughly before using these directions. i was being helped by a professional and i am not taking responsibility if anyone does antyhing bad to their computer. my advice is you should set a system restore point before making all these changes.hope it works for ya guys!!!
Asus, AMD Athlon 1.7 ghz, 1 gb RAM Windows XP -
I've read through several discussions and I've seen a lot of similar issues but none that were quite like mine. Every time I plug my 3rd gen. iPod nano in it shows it connected on the iPod screen and iTunes opens up but the device does not show up in iTunes. The icon on the iPod shows connected and gives the arrows circling showing syncing even though it still says connected. But it won’t show up in iTunes. It shows up on my windows computer but I can’t click it or make it do anything. It keeps saying “You need to format the disk before you can do anything.” And when I hit cancel it beeps and says "Location not available. Dara error (cyclic redundancy check)." As if I know what that means!! And I have 800 songs on it but they aren’t all on my computer and some are on my parents’ computer but I can’t get to that one. It shows it is a “FAT32” which I have no clue what that means but I’ve never noticed that before.
Windows "can't access the disk" and I don't know why. It gives me that notification if I try to check the drive or disk or device for problems. And if you click it on Windows it pops up a screen with formatting things (which I don't know anything about). And then it closes and says that it CANNOT format the device.
The iPod works almost okay when it isn’t plugged in, but I’ve noticed that half my songs won’t play. You click on it and it plays the next one in the album. And it isn’t always the first song in an album but random songs. And songs I listen to a lot. You can’t go back (you can only go forward and you can’t skip over the ‘missing’ song) or even click to select those songs. But other songs play normal, just not half of them that are on the iPod but all of a sudden no longer work. And I don’t know why. I have another 3rd gen. iPod nano that doesn’t have ANY of these problems. It hooks up, it doesn’t need formatting, and all its songs play. I don’t know what is wrong or what to do. I’ve tried re-downloading iTunes and everything. I don’t want to have to reset my iPod and lose everything.
I’ve tried locating the device in iTunes and it shows the iPod but it gives this weird symbol and I can’t select it. It’s like a white box with a box that is outlined in blue with six random icons in the middle. I’ve seen it before and it always means something is wrong or a file (which is where I have seen it before) is corrupted. And like I said I have a second iPod nano of the same generation and it does not give this weird symbol. Plus it connects just fine. It’s this one iPod.
I don’t understand what is going on. It worked just fine and then all of a sudden I noticed songs wouldn’t play so I went to plug it into iTunes and nothing has worked. I’ve searched discussions and none of the tips help. But I want my songs to play again and I want my iPod back.Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
My new computer is 64-bit running Windows 7 pro, SP1 and Microsoft Office 2010 Pro Plus 32-bit
My phone is a 4S runing iOS 6.1.3
Very frustrated now that I have recently installed itunes and outlook on this new computer. Everything worked perfectly ok on my laptop which was also 64-bit Windows 7 and running 32-bit Microsoft Office 2010 Pro. I have multiple email accounts set up in Outlook tho only use contacts and calendar in relation to one of these. Cannot sync itunes with the correct contacts and calendars, when I sync the calendar and contacts are empty. Not sure if there is any way to point itunes to particular address books and calendars.
I have installed and uninstalled itunes 3 times and thank goodness have a backup
Can anyone help please?
thanks in anticipationI had my home computer set up to sync to work's Exchange server. It worked well, but I didn't like seeing work email messages and other programs trying to sync with my default Outlook folder, which was then the Exchange (& work related) .ost file. I know there are various ways to manage those problems using filters, view, subfolders, etc., but it was a hassle for me. I think it could work well for many other folks.
For now, I have published my work calendar and subscribed to that calendar on my home computer. So I have view only access to my calendar on my home computer (and I can add/edit calendar items on my iPad (or Outlook Web Access) when away from work). This is not quite what I wanted, but it may work.
It almost makes me long for the days when I used my Windows Mobile Treo to sync back and forth between exchange at work and outlook at home (but had many sync conflicts as a result). -
Is there a fix for the incompatibility between itunes and Windows Vista?
I'm having a problem with itunes and Windows Vista. When I download itunes it disables my dvd drive. I have found a fix for that by deleting some registry items, but when I do that itunes is disabled. Does anyone know of a solution to this problem?
Hey Don,
What exactly happens after you install iTunes? Do you see an error message?
This article describes device filter issues that can be caused by application conflicts:
http://docs.info.apple.com/article.html?artnum=305422
Jason
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