Itunes and safari cant acess appdata??

I have an hp laptop and downloaded safari and itunes back in april
its bee working great, but last week i could no longer open safari or itunes
when i open safari it says "safari has stopped working, could not access %appdata%"
the same thing happens to itunes
I NEED MY ITUNES BACK!!
how can i fix this problem?? where is the appdata located??

Suggest you post in the iTunes Windows section of the Discussions.
You might have had a beta version of Safari.
You should also include what version of each app you are using and your system profile to help others identify your problem.
MJ

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      MediaTek Inc MT1887 
      Mitsumi Electric Apple Optical USB Mouse
      Apple Inc. Built-in iSight
      Apple, Inc. Keyboard Hub
      Apple, Inc Apple Keyboard
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Firewire Information: ?
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      [not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
      [loaded] com.eltima.SyncMate.kext (0.2.5b15) Support
      [loaded] com.sophos.kext.sav (9.0.61 - SDK 10.7) Support
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      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
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      [running] com.sophos.intercheck.plist Support
      [running] com.sophos.notification.plist Support
      [running] com.sophos.scan.plist Support
      [running] com.sophos.sxld.plist Support
      [running] com.sophos.webd.plist Support
      [running] rapiback.plist Support
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      [loaded] com.oracle.java.Java-Updater.plist Support
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      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
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      Default Browser: Version: 537 - SDK 10.9
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      Silverlight: Version: 4.0.51204.0 Support
      iPhotoPhotocast: Version: 7.0
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
      Flip4Mac WMV  Support
      FUSE for OS X (OSXFUSE)  Support
      Java  Support
      MenuMeters  Support
    Time Machine: ?
      Skip System Files: YES - System files not being backed up
      Auto backup: YES
      Volumes being backed up:
      Thomas iMac: Disk size: 930.71 GB Disk used: 281.49 GB
      Destinations:
      Master Back-up [Local] (Last used)
      Total size: 931.19 GB
      Total number of backups: 154
      Oldest backup: 2011-11-26 04:54:07 +0000
      Last backup: 2014-08-19 00:06:13 +0000
      Size of backup disk: Adequate
      Backup size 931.19 GB > (Disk used 281.49 GB X 3)
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    Top Processes by CPU: ?
          2% WindowServer
          0% sysmond
          0% SophosWebIntelligence
          0% InterCheck
          0% com.apple.WebKit.Networking
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      143 MB InterCheck
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