ITunes and the app store on my iPod won't let me log in with my apple id
both itunes and my ipod app store wont let me login or download apps. it comes up with the message 'unknown error'. it lets me log in to this website though and i just dont know what to do
HI...
On your iPod tap Settings > Store then tap Apple ID then tap iForgot
Now "reset" your Apple iD password. It may help even if you can login here. Two different servers.
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How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?, How do I fix my iPod I updated it to iOS 6 and now iTunes and the App Store will not work?
App Store Failure / Updates White Screen
Tap Settings > General > Date and Time > Set Automatically > Off. Set the date one year ahead. Then try to access the App Store.
It may be a connection issue. Try changing your DNS settings to Google’s open DNS by tapping Settings > Wi-Fi >, tap the blue arrow next to your current Wi-Fi network, and then tap the “DNS” field and enter the DNS servers; 8.8.8.8 (Google’s Public DNS, 8.8.4.4 also alternate). -
A friend of mine downloaded an app from the internet onto my iPod Touch 4 so I could play pokemon on my iPod, I deleted the app but now iTunes and the App Store won't open, they say that the certificate for this server is invalid. What should I do?
Try:
Why does my iPod 4th generation say the certificate for this server is invalid when trying to access iTunes? I've never had an issue until this recently. -
When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?
You can try to tell the iPod to use yours:
1. Tap Settings
2. Navigate to "iTunes & App Store"
3. Tap Apple ID:
4. Tap "Sign Out"
5. Sign in to your account. -
HT2534 how do i use itunes and the app store without any credit card or gift card?
i just got my iphone and i used to use itunes all the time before when downloading all songs were completly free, how do i use itunes and the app store to find free stuff to download without having to add a credit card or gift card with my account?
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/ -
Ok can anyone tell how I can get the apps that I paid for on iTunes and the app store using my I pad because I don't have a computer and when I try to redownload the apps it keeps asking me for my card number and when I give it my card info it says that it's an invalid number when I know that it's not
If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
Please help as I really don't know anything about this.
No, this is NOT true at all.
You are able to use the Youtube, iTunes, and the App Store as soon as you want without activating these Apps.
You will need an internet connection to use these Apps though.
*Facetime will NOT work in UAE by law.
Facetime DOES need to be Activated.
iOS: Using FaceTime
iOS: Troubleshooting FaceTime
iOS: FaceTime is 'Unable to verify email because it is in use' -
Cannot access itunes and the app store after updating to iso6
have just updated to ISO6 and now everytime try to go to itunes or app store the screen just comes up blank or get a message say it couldnot connect. have tryed resetting date as read that works but didnt for me, have still got maps and facebook ect they seem to be fine but cant do anything with the itunes and the app store any ideas as i only did the update as the phone said to, so I am hoping there is a way to fix this or else its not worth having an iphone if you are un able to utlitise it.
If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on the iPad.
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I just bought a new iPhone 5 and both the itunes and the App Store apps don't work, can anyone give me some answers?
Follow the directions here:
http://support.apple.com/kb/HT2109 -
trying to update apps in the app store. My old apple id comes up. I've already signed in and out off itunes and the app store several times with the current id. still everytime i try to update the apps the old id comes up
Apps and their updates are permanently tied to the ID used to purchase them originally. It will always ask you for your old ID if they were purchased using that ID. The only way to stop this would be to delete them from your phone and your iTunes library, then repurchase them using your current ID.
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When will apple sort out the scrolling issues on iOS versions of iTunes and the App Store?
When will apple sort out the scrolling issues on iOS versions of iTunes and the App Store?
It seems impossible to get the horizontal scrolling to work smoothly and in a way that doesn't result in some albums/apps in the row being skipped.Working fine for me. Have tried resetting or restoring?
tt2 -
Have just bought the new iPad, everything working fine including iTunes, the app store and iCloud but when I try to log in to both FaceTime and imessage an error message comes up saying it cannot connect and to check my connections. What am I doing wrong.
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
Cheers, Tom -
I've deleted the App Store and iTunes from my iPad mini, how do I get them back?
If you can't find them on any of your homescreens or app folders, and you can't find them via the spotlight search screen (swipe your first home screen to the right), then are they hidden by Settings > General > Restrictions > Installing Apps and iTunes being set 'off' ?
If not then have you tried a reset to see if you can find them after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
Safari is having a lot of trouble varifying the servers of so many pages, and the certificates for the servers of the iTunes and App Store applications are always invalid. What would solve this problem in a way that would not delete all my music and videos? I have already tried resetting the network settings, but not my entire iPod; because this would erase all files downloaded.
Go to Settings>General>Date & Time and make sure that date, time, and time zone is correct.
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I have tried everything. Wifi is working, I can use safari with no problems, I've tried restarting iPad, I've tried signing out then back into iTunes...and a reboot of my iPad. Nothing works!!!! Oh and I checked for updates and everything is up to date.
What is anyone's suggestion??? Need help please!!!See:
IOS 6 App store crash: Apple Support Communities
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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