Itunes and usb icon showing
Ipod Touch updated and now shows the itunes and usb symbol. Doesnt show up in itunes. Also, it doesnt allow me to turn off. Resetting does nothing.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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Try updating my ipad 2, pop up with error 1602 and now my ipad is stuck with the itune and USB icon on the screen. I tried to restart it, but screen still comes up the same.
See if this page helps http://support.apple.com/kb/TS3694#error1602
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I am having trouble with my iphone, I updated it and when I turned on the screen the ituns and USB icon appear. I've tried to restore it but it sends me to the ituns icon right away and I dont know what to do.
you may have to do these stepps a few times http://support.apple.com/kb/HT1808
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New ipod touch won't connect, shows itunes and usb icons
My son just got a new ipod touch for his birthday. I have the latest version of itunes, and I have spent hours scouring the internet looking for a solution. Whether the thing is plugged into the computer or not, all it will do is show the usb cable icon and the itunes icon. When I plug it into the computer, my computer makes the noise that indicates that a device has plugged in, the ipod beeps one beep, and I get an error message from itunes that says that a rented movie from the ipod cannot be imported into itunes. Other than that, the computer, including itunes, doesn't acknowledge the existence of the ipod, not in the device manager, in itunes, in the itunes diagnostics tests, or anywhere else. In addition, the battery won't charge.
Also, I noticed that I do not have anything called "Apple Mobile Device Service," although I do have something called "Bonjour service." Are these the same thing or could this be the problem. Please HELP!See:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
You need iTunes 10.5 or later and that requires OSX 10.5.8 or later. -
please help me ...!!!
The Sad face icon is usually a very good indication of a hardware malfunction or failure usually with the iPod's Hard Drive, which would also explain the loud clicking noise you are hearing.
I assume you have seen this article yet?
iPod display's a sad iPod icon
If you are up for the challenge, you can also try all of the troubleshooting mentioned described by another forum member Mitch 751.
https://discussions.apple.com/thread/1193481?start=0&tstart=0
B-rock -
HT1369 My ipod is froze with itunes music icon and usb icon updated it
When I decided to updated my ipod and error occur along the way now it is froze with itunes and usb icon on it. When I cut it off the icons is still there can't get it to go back to it natural screen. This is the 4th generation ipod with the camera should have not updated it. Not sure about ios number. The itunes program is working fine, update mess up my ipod not even on the itunes window.
Restore the ipod.
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Itunes icon and usb icon on screen ........
The iTunes icon and usb cord icon shows on my screen to plug it into the computer. When I do so iTunes tells me I must first type in my password on my ipod so itunes can connect to my ipod. The problem being that the itunes and usb cord icons are on my screen and I am unable to get to the password to type it in...HELP PLEASE
Your phone is in recovery mode; you will NEED to restore the device by connecting it to iTunes. If you ever synced with iCloud then you may have contacts saved there, otherwise...unforunately your data will be lost
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When I connect my iphone and open itunes the iphone icon shows up but when I click it nothing happens and the icon disappears. I have uninstalled and re-installed itunes. Turned my computer off, and turned my iphone off. Restarted everything. Synced my iphone and my itunes and nothing seems to work. Any suggestions? I am using Windows
Stop clicking the eject button.
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My ipad 2 just shows itunes and plug icon my computer wont take new version of itunes too old how do i get my ipad 2 working do not care about saving data just want to use this very expensive useless item!
My iPad2 works great now after IOS 8.1 Update
I did my iPad2 update thru iTunes on my iMac and it was sucking the iMacs memory very low during the update. Safari froze before loading the first web page and I did a hard boot and went fishing as I saw where it was going to take a long time to recover. When I tried again it wasn't quite right and then did one more hard boot and then did a Reset by going to General-Reset-"Reset all Settings" and it works real well now without loosing any data and in-home wi-fi clocks at 17Mbps download. Probably like most of you I’m sticking with OSX 10.9.5 Mavericks as it gets the job done very nicely and don’t need all that extra fancy stuff that probably will slow things down. -
Tried to update iPhone 5 to latest OS. When I looked at the phone a while later, the screen was dark except for the iTunes icon in the middle of the screen and another icon showing the charger cable and an arrow point to the iTunes icon. Now I'm bricked out of the phone. When I hold down the power button after the screen goes completely dark, the Apple logo appears, then the iTunes icon I described.
Hi Aphthonius,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, this means that the device is in recovery mode and needs to be restored. The information and steps in this article can help further:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
All the best,
Jeremy -
Itunes and usb showing on screen
Itune and usb showing on screen
I am getting the same thing on an old non jaiilbroken phone.
when I tunes starts it says found phone in recovery mode and must restore.. 2/3 the way it give error unknown with number 29>
now the usb pointing to itunes is back.
there are tones of notes online and just wondering if anyone here has seen a fix... ?
Daveincave67 -
PLease help me get my IPAD out of this frozen state. It is showing the Itunes and USB connection image. It will do absolutely nothing! HELP!!!
Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
plugged in brand new ipad that is still showing the 'itunes' and usb lead as a sign to connect to itunes before it will even start up and my computer is detecting the Apple IPAD 2 camera but Itunes is not picking it up? whats going wrong?
If you're really trying to use Windows 2000, then that's the problem. As you'll see on the box, you need at least XP/SP3.
Matt -
I try and add music to my iTunes and it never shows up. The cloud icon just flashes forever and the new music is never actually put into the library. When I use the search bar the new song shows up but I cannot click on it or anything
Why has no one replied to this question (asked loads of times by different people) Whats the solution!!!!!! Help!!!!
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After I upgraded my iPad 2 to 6.1.3 I now have a itunes logo and USB cable showing. What has happened? What do I do to get by this. I can not shut the iPad down at all.
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom
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