ITunes and Windows Installer Package - HELP!!!!
I've seen my question, which is also MY problem, that Windows Installer Package will not allow ITunes to download. I've read several posts on possible "fixes" in several forums, and have yet to resolve my problem. Anyone know how I can fix this? I would REALLY appreciate the help.
it says there is a problem with this windows installer package, a DLL required could not be run
With that one, even though you're getting a different error message, try the procedure from the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems
Similar Messages
-
"There is a problem with this Windows Installer package. help pls!
Hello,
This is my first time using itunes! can someone help me please.
When i try to install the itunes, it prompted me a message that says
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
And i called up APPLE and they ask me to use the 6-steps uninstall mathod but i couldnt find any apple software update to uninstall so i ignore. and i tried downloading again and again but it stil doesnt works.
Can someone guide me how to install itunes?
Thank you so muchOK, so you don't have a working iTunes.
What I would like to do now is to try installing each iTunes component separately.
First uninstall the 5 iTunes programs that you have installed.
You should have iTunesSetup.exe saved in a folder on your PC, probably in the downloads folder. If not download and save it now.
Open the folder containing iTunessetup.exe with explorer.
Next open notepad and copy the following 3 lines into it.
md temp
itunessetup /extract temp
pause
Save the file as extract.bat into the same folder that contains the itunes installer.
Open the downloads folder and you should find the extract file that you saved. Double click on it and a black window will open telling you what it is doing. When its finished, press any key to continue.
You should find that a folder called temp has been created containing all the itunes msi files.
Install in this order by double clicking on them:
Apple Application Support
Bonjour
Apple Mobile Device Support
Apple Software Update
Quicktime
iTunes
If one of the installs fails, stop and post the error message in full. I am hoping that by doing this separately we will get a better error message. -
missing file to download itunes 10.6 - .msi. file and installation package
Try to follow this guide to uninstall iTunes and all of its components: http://support.apple.com/kb/HT1925, then reinstall the latest version of iTunes. You must follow this guide for this to be successful (uninstalling all components in the order specified). This will not touch your iTunes library or data.
-
Itunes and windows installation prob...
I had an older version of itunes and tried to upgrade to 7.1. Everytime I try to download it, I click on the 'itunes setup' icon on my desktop and a 'windows installer' window pops up with a bunch of info that I don't understand. I uninstalled the old itunes and quicktime...any other suggestions?
Windows XPhttp://img148.imageshack.us/img148/8793/itunesvs7.png
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time? -
Can't install itunes due to a problem with windows installer package
hello there i can't install itunes due to a problem with the windows installer package i found a page on this site (here is the link) http://docs.info.apple.com/article.html?artnum=304405 i done every thing on it and i still haven't been able to fix the problem i have tryed the following unstalling itunes deleteing the registry keys deleteing all the temp files disableing all anit-virus software and anit-spyware. runing cc clearner downloading a new installer for itunes and windows installer and the script thing. and trying to reinstall. nothing seems to work i don't know what else to do this is the error message i get when i try to install i tunes. "there is a problem with this windows installer package.
A program required for thsi install to complete could not be run.
Contact your suupport personnel or package vendor."
Please Help i would be most greatfull for any advise given
Message was edited by: Joe_TLCI pulled my brains out trying to figure this bug out and I may have a solution for you.
All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
If this is the case, this fix should work for you.
Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
Once I did that, every install that had previously errored out performed flawlessly.
The MS articles in question:
http://support.microsoft.com/?kbid=316309 (1619 error)
and
http://support.microsoft.com/?kbid=308419 (how to set special permissions)
Hope this helps!
Doc -
5, it says, "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor." I have Windows XP and I need help.
After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much! -
Every time I try to install itunes on my PC I get the following message, and I can't seem to find a solution. Any help out there?? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run."
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
when I download the new itunes (on my pc); going through the dowload process it stop me and a window pops up and it says: (there is a problem with this windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.)
I have tried several times to redownload and keep getting the same message. what am I doing wrong...Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
mI am trying to download iTunes to my Sony PC, but I keep getting the following error after initial download attempt:
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."
I have Windows 7 Home Premium, Service Pack 1.
Any help is greatly appreciated.Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
Hi,
I just try to install the setup download from apple website for iTune and iCloud.
During the installation, there was error message prompt out "There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I am using Window 7 32 bit. I have try several time for install, but the result is getting same error message.
Anyone can help on this??????
Thanks.
JustinI have also tried extracting the individual components to the temp file and attempting to install them individually despite being unable to remove the previous install of Apple Software Updater. The outcome, both Apple Software Updater and itunes encountered the same error message during the install process.
-
I am trying to update to iTunes 10.5 and am getting a Apple Software update error. "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. ?? I can't uninstall the Apple Software Update from my Control Panel. It states "Fatal error during installation" Please HELP!!!
I am experiencing the exact same issue during the installtion process for iTunes 10.5.
I uninstalled all Apple components but when I attempted to uninstall the Apple Software Update I received the same message: "Fatal error during installtion." I was able to repair the Apple Software Update but still could not install iTunes 10.5 afterwards.
I have tried everything that I could find on these discussions pages as well as other suggestions on third party sites. I continue to receive the error message: "There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I was able to uninstall and reinstall QuickTime 7.7.1. During the reinstalltion process I received the same message (There is a problem with this Windows Installer Package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) But after clicking "OK" the installtion process was succesful. PLEASE HELP! -
iTunes won't upgrade to10.5. I'm on 10.1.17.
When installing 10.5 it terminates with an error message "There is a problem with the Windows installer package. Contact the package vendor".
It does not provide an error code or details/description to further troubleshoot. As a result I can't upgrade my Apple devices to leverage the cloud.
Any smarts out there who could help?
Using PC Win-7 w/IE 7 (should that matter)
Thanks muchI know there's a million threads like this, but I thought I'd record my experience. I, too, was having the original poster's error when I tried to update iTunes on Windows XP. I think I was stuck on 10.
I solved it by un-installing iTunes and every other Apple app. I discovered that Apple Software Update would not un-install as its MSI file could not be found. I used the "Windows Install Cleanup" tool from Microsoft to remove Apple Software Update from the list of installed programs. Google "kb290301" for a Microsoft page that includes a download link for it. After that, I was able to install a fresh copy of iTunes 10.5.2.
I'm not sure why this app's folder and MSI were missing from my computer. I had once used Laplink PC Mover to move everything from my old computer to this one, and perhaps it missed a bit. -
I'm trying to download the latest version of iTunes and get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." I have no clue what to do with this to resolve the issue. Thanks for any help!
Repair your Apple software update.
Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START > CONTROL PANEL/ > Add n Remove Programs, highlight ASU and click CHANGE then REPAIR -
When trying to install itunes the following appears. There is a problem with this windows installer package. A program for this install to complete could not be run. Contact your support personnel or package vendor. Any help?
a colleague of mine suffers from the same problem. did a quick look on the apple support pages. found many topics covering the same problem.
also saw 1 marked as correct answer... (just browse the discussion pages before you ask, this answer appearantly was sitting there from oct. 14...)
(i'm not on windows, so i can't test...)
good luck!
j.
Correct Answer by Peter Lepere on Oct 14, 2011 3:07 AM
Hi Rick,
by "repair" I mean I went to the control panel, option - programs and features, and in the list of all my installed programs I selected "Apple Software Update". On top of the screen you find the options Uinstall, Change and Repair. I clicked the repair button and that did the trick. After the repair I could uninstall the program. I also uninstalled iTunes, Apple Application Support, Apple Mobile Device Support en Bonjour, thus all Apple programs. Then I installed iTunes 10.5 again and everything went fine.
Success,
Peter -
HELP!! Itunes wont install on Windows 7. I get an error msg. there is a problem with this windows installer package. A program required to install to complete could not be run. Contact your support personnel or package vendor. WHAT NOW?
Ok, Below is what worked for me somewhat.
Okay ... try downloading and saving a copy of the iTunesSetup.exe to your PC from the Apple website:
http://www.apple.com/itunes/download/
Now download a trial version of WinRAR:
http://www.rarlab.com/download.php
Open the iTunesSetup.exe with WinRAR, and try to run the standalone install of Apple Application Support from the AppleApplicationSupport.msi you find in there.
It works now BUT there are still problems. It is not allowing or recognizing my Cd/DVD player and i CANT burn. Looking still for this fix.
Maybe you are looking for
-
ORDRSP mapping?? (accept / reject on item level... )
Hi there, I am trying to work out what fields need to be mapped in order to get an "Order Response IDoc" into SAP so that it simple says whether an item is accepted or rejected.... I have been looking in the E1EDP01 segment - at the ACTION and ABGRU
-
Issue in Credit Memo Posting in ECC against SAP TM Freight Order
Hello Experts, I have created Credit Memo against TM Freight Order and Transferred to ECC. Sender Outbound Service Interface on TM Side "TransportationOrderSUITEInvoicingPreparationRequest_Out" was successful. But Receiver Inbound Service Interface o
-
Over the past week or so, I have gradually been encountering issues with all three of the browsers that I have installed on all my Apple computers. I have the following three browsers installed: Safari (version 5.1.5) Firefox (version 11.0) Google Ch
-
External HDD won't mount to desktop from 1/2 of USB Ports
I have an external Iomega HDD and when it's plugged into my left USB port it works fine but when it's plugged into the right USB port it won't mount to the desktop and I can't access it. It doesn't show up in the system profiler or disk utility eithe
-
How do i sign in a second ipod
My husband and daughter both have an ipod. I synced her music on his and do not know how to keep them separate so to speak. How do I sign in 2 ipods