Itunes and XP pro service pack 3

I have just reformat my pc using XP pro with service pack 3. itunes will install ok but whenever I try to open it I get 'itunes has encountered a problem and needs to close. We are sorry for the inconvenience.'
I run all the families ipods from my pc (4) and 'inconvevience' is an understatement.
After checking on line I believe there is a problem with itunes & XP sp 3, are Apple proposing to resolve this issue?

Before you worry about iTunes, you need to check to see if QUicktime works as iTunes cannot work without a functioning Quicktime.
Does Quicktime work normally, if not describe what happens with any error message in full.
If Quicktime is OK you need to work through this trouble shooting article:
http://support.apple.com/kb/TS1421
If I understand correctly this was clean install of your XP operating system with SP3, not just an upgrade?
Was this done from a Windows XP disk or was it one of those "restore computer to factory settings" you get with many manufactures - which keeps backup image of your operating system as created by the manufacturer.

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