ITunes app crashes and won't load....thoughts?
When i try to launch iTunes on my iPhone, it processes for about 5 seconds and then goes back to the iPhone screen. The App Store loads fine and I've not noticed any other apps with problems. I've tried restart but nothing works. Thoughts???
Thanks!
I would suggest to first power the iPhone off, wait one minute and then power it back on. This issue has happened to me with the app store (not iTunes) but the symptoms were similar. After a power off/power on the issue went away.
To power off, hold the home and power buttons at the same time until the "slide to power off" message appears, then slide. Wait one minute (especially if the iPhone is warm or hot) then press and hold the power button until the apple logo appears.
Some will recommend to reboot instead, by holding both buttons past the slider until the apple logo appears, but I noticed that in my case, this causes the reboot to take up to 5 times longer, so long in fact, that I worry every time that the iPhone was stuck; by powering off first, italways restarts quickly.
Good luck.
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Here's the report that comes up after the crash. Any help?
Process: Safari [219]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.3 (5533.19.4)
Build Info: WebBrowser-75331904~3
Code Type: X86 (Native)
Parent Process: launchd [96]
Interval Since Last Report: 76887 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 194 sec
Per-App Crashes Since Last Report: 3
Date/Time: 2010-11-23 04:47:19.670 -0500
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: CC263095-6F70-424C-A802-44A7E595C42A
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000000006feff0
Crashed Thread: 3
Thread 0:
0 libSystem.B.dylib 0x90ea1266 machmsgtrap + 10
1 libSystem.B.dylib 0x90ea8a5c mach_msg + 72
2 com.apple.CoreFoundation 0x93552e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93553aa8 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x908282ac RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x908280c5 ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x90827f39 BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x911a76d5 _DPSNextEvent + 657
8 com.apple.AppKit 0x911a6f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.Safari 0x0001609b 0x1000 + 86171
10 com.apple.AppKit 0x9119ff9f -[NSApplication run] + 795
11 com.apple.AppKit 0x9116d1d8 NSApplicationMain + 574
12 com.apple.Safari 0x0000a63e 0x1000 + 38462
Thread 1:
0 libSystem.B.dylib 0x90ea844e _semwaitsignal + 10
1 libSystem.B.dylib 0x90efde71 sleep$UNIX2003 + 63
2 com.apple.JavaScriptCore 0x9751dc65 ***::TCMalloc_PageHeap::scavengerThread() + 213
3 com.apple.JavaScriptCore 0x9751df5f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x90ea844e _semwaitsignal + 10
1 libSystem.B.dylib 0x90ed2dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x93711ff4 WebCore::IconDatabase::syncThreadMainLoop() + 260
3 com.apple.WebCore 0x9370e30c WebCore::IconDatabase::iconDatabaseSyncThread() + 188
4 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
5 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 3 Crashed:
0 libSystem.B.dylib 0xffff0f38 __memcpy + 1944 (cpu_capabilities.h:246)
1 libsqlite3.0.dylib 0x94a88652 allocateBtreePage + 1810
2 libsqlite3.0.dylib 0x94a8ba83 incrVacuumStep + 851
3 libsqlite3.0.dylib 0x94ad56ce sqlite3VdbeExec + 2606
4 libsqlite3.0.dylib 0x94ae0ea2 sqlite3Step + 386
5 libsqlite3.0.dylib 0x94ac1624 sqlite3_exec + 260
6 com.apple.CFNetwork 0x9211919e __CFURLCache::ExecSQLStatement(sqlite3*, char const*, int ()(void, int, char**, char**), void*, long) + 64
7 com.apple.CFNetwork 0x920f5b05 ProcessCacheTasks(__CFURLCache*) + 1433
8 com.apple.CFNetwork 0x920ef29f CFURLCacheTimerCallback(__CFRunLoopTimer*, void*) + 165
9 com.apple.CoreFoundation 0x935538f5 CFRunLoopRunSpecific + 4469
10 com.apple.CoreFoundation 0x93553aa8 CFRunLoopRunInMode + 88
11 com.apple.CFNetwork 0x920ef18c CFURLCacheWorkerThread(void*) + 388
12 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
13 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x90ea1266 machmsgtrap + 10
1 libSystem.B.dylib 0x90ea8a5c mach_msg + 72
2 com.apple.CoreFoundation 0x93552e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93553aa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002edb3 0x1000 + 187827
5 com.apple.Safari 0x0002eafc 0x1000 + 187132
6 com.apple.Safari 0x0002ea95 0x1000 + 187029
7 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
8 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x90ea1266 machmsgtrap + 10
1 libSystem.B.dylib 0x90ea8a5c mach_msg + 72
2 com.apple.CoreFoundation 0x93552e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93553aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x956fc520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x95698dfd -[NSThread main] + 45
6 com.apple.Foundation 0x956989a4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
8 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x90ef06fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
2 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x90ea844e _semwaitsignal + 10
1 libSystem.B.dylib 0x90ed2dcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x973c07d1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.Safari 0x001ad9ee 0x1000 + 1755630
4 com.apple.Safari 0x00044c65 0x1000 + 277605
5 com.apple.Safari 0x00044bb5 0x1000 + 277429
6 libSystem.B.dylib 0x90ed2155 pthreadstart + 321
7 libSystem.B.dylib 0x90ed2012 thread_start + 34
Thread 3 crashed with X86 Thread State (32-bit):
eax: 0xffff07a0 ebx: 0x94ad4cc4 ecx: 0x00000038 edx: 0xffc57bc0
edi: 0x00aa7470 esi: 0x00bb4c74 ebp: 0xb0183dc8 esp: 0xb0183dc0
ss: 0x0000001f efl: 0x00010286 eip: 0xffff0f38 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x006feff0
Binary Images:
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0x945b5000 - 0x945ecfff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x945ed000 - 0x9461effb com.apple.quartzfilters 1.5.0 (1.5.0) <92b4f39479fdcabae0d8f53febd22fad> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x9461f000 - 0x94655fef libtidy.A.dylib ??? (???) <7f0b8a7837bd7f8039d06fc042acf85b> /usr/lib/libtidy.A.dylib
0x94656000 - 0x9465bfff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9465c000 - 0x9465cff8 com.apple.ApplicationServices 34 (34) <ee7bdf593da050bb30c7a1fc446eb8a6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9465d000 - 0x94661fff libGIF.dylib ??? (???) <36f7b0255a81d97c7b360c3b11b4e462> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x94662000 - 0x946dcff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x946dd000 - 0x9471dfef com.apple.CoreMedia 0.484.2 (484.2) <37461ff47cb25ad434a8544c97271d28> /System/Library/PrivateFrameworks/CoreMedia.framework/Versions/A/CoreMedia
0x94770000 - 0x947b2fef com.apple.NavigationServices 3.5.2 (163) <72cdc9d21f6690837870923e7b8ca358> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x947b3000 - 0x947bfff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x947c0000 - 0x947c1ffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
0x9486c000 - 0x9486cffe com.apple.MonitorPanelFramework 1.2.0 (1.2.0) <1f4c10fcc17187a6f106e0a0be8236b0> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x9486d000 - 0x949f1fef com.apple.MediaToolbox 0.484.2 (484.2) <a5110a7d3bcb02c45ad8fca1f4957917> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x949f2000 - 0x949f2ffa com.apple.CoreServices 32 (32) <373d6a888f9204641f313bc6070ae065> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x94a61000 - 0x94ae8ff7 libsqlite3.0.dylib ??? (???) <3334ea5af7a911637413334154bb4100> /usr/lib/libsqlite3.0.dylib
0x94ae9000 - 0x94aedfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x94aee000 - 0x94b28fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x94b2e000 - 0x94b2effb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x94b2f000 - 0x94bc2fff com.apple.ink.framework 101.3 (86) <d4c85b5cafa8027fff042b84a8be71dc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x94bc3000 - 0x94bd2fff libsasl2.2.dylib ??? (???) <0ae9f3c08d8508d9dba56324c60ceb63> /usr/lib/libsasl2.2.dylib
0x94bd3000 - 0x94bdffff libbz2.1.0.dylib ??? (???) <887bb6f73d23088fe42946cd9f134876> /usr/lib/libbz2.1.0.dylib
0x94cbe000 - 0x94d0cfe3 com.apple.AppleVAFramework 4.1.17 (4.1.17) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x94d0d000 - 0x94d10fff com.apple.help 1.1 (36) <1a25a8fbb49a830efb31d5c0a52939cd> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x94d11000 - 0x94d62ff7 com.apple.HIServices 1.7.1 (???) <ba7fd0ede540a0da08db027f87efbd60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x94d63000 - 0x94df0ff7 com.apple.framework.IOKit 1.5.2 (???) <7a3cc24f78f93931731203854ae0d891> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95315000 - 0x9531bfff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9531c000 - 0x953c3feb com.apple.QD 3.11.57 (???) <35f058678972d42b88ebdf652df79956> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x953c4000 - 0x9548bff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9548c000 - 0x954a1ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x954a2000 - 0x9551ffef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x95520000 - 0x95601ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
0x95602000 - 0x95602ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95603000 - 0x9568dff7 com.apple.DesktopServices 1.4.9 (1.4.9) <f5e51a76d315798371b3dd35a4d46d6c> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9568e000 - 0x9590afe7 com.apple.Foundation 6.5.9 (677.26) <c68b3cff7864959becfc7fd1a384f925> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9590b000 - 0x9591bffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9591c000 - 0x95a9cfff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x95a9d000 - 0x95b85ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x95b86000 - 0x95bd1fe1 com.apple.securityinterface 3.0.4 (37213) <16de57ab3e3f85f3b753f116e2fa7847> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x95bd2000 - 0x95bdeffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x95c0e000 - 0x95d56ff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <acf821a3c418fdc86ef02b654366f5f6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x95d57000 - 0x95d59ffd com.apple.CrashReporterSupport 10.5.7 (161) <ccdc3f2000afa5fcbb8537845f36dc01> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x95d5a000 - 0x95d5ffff com.apple.CommonPanels 1.2.4 (85) <c135f02edd6b2e2864311e0b9d08a98d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x95d60000 - 0x9608bff6 com.apple.QuickTime 7.6.6 (1674) <3ebc05dcaf5857bc3d33a04ebabf5c1a> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9608c000 - 0x96448ff4 com.apple.VideoToolbox 0.484.2 (484.2) <35f2d177796ebb3b61f9d06593d1787a> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x96449000 - 0x964bbfff com.apple.PDFKit 2.1.2 (2.1.2) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x964bc000 - 0x964dafff libresolv.9.dylib ??? (???) <9ed809256ce8913cddc3269c2e364654> /usr/lib/libresolv.9.dylib
0x964db000 - 0x96524fef com.apple.Metadata 10.5.8 (398.26) <e4d268ea45379200f03cdc7c8bedae6f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96525000 - 0x969f6fbe libGLProgrammability.dylib ??? (???) <7f18294a7bd0b6afe4319f29187fc70d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x969f7000 - 0x96a24feb libvDSP.dylib ??? (???) <4daafed78a471133ec30b3ae634b6d3e> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x96a25000 - 0x96a2cffe libbsm.dylib ??? (???) <fa7ae5f1a621d9b69e7e18747c9405fb> /usr/lib/libbsm.dylib
0x96a39000 - 0x96a4ffff com.apple.DictionaryServices 1.0.0 (1.0.0) <7d20b8d1fb238c3e71d0fa6fda18c4f7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x96a7a000 - 0x96a88ffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
0x96a89000 - 0x96a90ff7 libCGATS.A.dylib ??? (???) <29154398dbefc2a1a97715e5af1e3552> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x96a91000 - 0x96ab0ffa libJPEG.dylib ??? (???) <d23f3f3b9d168bf32f89449f83fa07f7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x96ab1000 - 0x96b30ff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x96b6e000 - 0x96f7efef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x96f7f000 - 0x96f81fff com.apple.securityhi 3.0 (30817) <b3517782ad664a21e4fd60242e92723e> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x96f82000 - 0x96f82ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96fb6000 - 0x96fd1ff3 libPng.dylib ??? (???) <c0791798fb92acc136c250a373449359> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96fd2000 - 0x96fd2ff8 com.apple.Cocoa 6.5 (???) <a1bc9247cf65c20f1a44d0973cbe649c> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x96fd3000 - 0x97391fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97392000 - 0x973aafff com.apple.openscripting 1.2.8 (???) <0129d2f750f5ddcb92f4acf8a3541952> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x973ab000 - 0x973abffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x973af000 - 0x975a7fff com.apple.JavaScriptCore 5533.19 (5533.19.1) <a099821bc9203b1bba37aee855280e28> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x975a8000 - 0x975a8ffe com.apple.quartzframework 1.5 (1.5) <6865aa0aeaa584b5a54d43f2f21d6c08> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x975a9000 - 0x9760fffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x97610000 - 0x97cb0fef com.apple.CoreGraphics 1.409.7 (???) <7b65edcce394f39b6a1954d5e30bc34c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x97cb1000 - 0x97cebffe com.apple.securityfoundation 3.0.2 (36131) <39663c9b6f1a09d0566305d9f87cfc91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x97cec000 - 0x97d2afff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x97d2b000 - 0x97d7afff com.apple.QuickLookUIFramework 1.3.1 (170.9) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibHi
that particular crash looks to be caused by a corrupted cache file...
Trash this folder with safari quit (hard not to, I know) : Home/Library/Caches/com.apple.Safari/ & hopefully that'll help. -
ITunes app opens but won't load content (except Genius)
I can open iTunes but nothing will load. I can scroll through all the tabs (Music, Movies, TV Shows, Search etc.) but Genius is the only tab that will load anything. I've tried searching for things with no luck.
The App Store works just fine though.
I've tried rebooting and signing in/out of iTunes. Before I restore I wanted to ask if anyone has come across this before and what they did to fix it.
Cheers.found the solution to my issue here http://support.apple.com/en-us/HT203811 under Invalid or incorrect Certificates
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ITunes Store Freezes and Won't Load
I upgraded to Windows 7 recently and ever since i cant get the iTunes store to connect. When i try to search for something in the store it basically just gets stuck on loading forever and then at that point i have to force quit to close iTunes. Can someone help please?
Okay so I did a little more research and i found out that hundreds of people had this problem when windows 7 beta was out, and they had the following solution:
To those of you running windows 7:
Apparently in w7 there are a lot of compatibility errors with security programs and itunes. I have Norton Internet Security 2009, and I added C:\Program Files\iTunes to the auto-protect exclusions, and i haven't had any hang-ups since; no need for hard reboots or anything. iTune's Store doesn't freeze either.
I also read that disabling windows media player network sharing service fixes it, which I ended up doing also, but I'm not sure if that really affected the outcome or not.
You don't have to take my word for it either, here are the two main places where I gathered my information, you can do the same:
http://social.technet.microsoft.com/Forums/en/w7itproperf/thread/598fe2b4-844d-4 12d-b195-5fa53dc62661
http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/0ccd936 d-a9b3-47ce-bb22-e9e699d6bd47
For those of you not using windows 7:
From what I read, I'm not sure if the same fix will work for your problem, but I encourage you to explore the site above for more solutions to your problem -
ITunes 6 Crash and Won't reinstall
I tried to download iTunes 6. It went fine. It got installed. And then I opened it. And it played a file fine. All was well. But when I attempted to put a CD in for it to rip, It Froze my entire computer.
I restarted and tried to open it again. My whole iTunes folder was Gone. I installed it in e<iTunes and the folder is gone now.
I attempted an uninstallation and it loads halfway and stops.
I've attempted a reinstallation and the installer will get up to the point where it says "iTunes and iPod. Born to be together" And then the windows installer fails to Load the rest of the installation.hi Heliosis!
Error 1618 I think...
a 1618?
I don't like this. let's try some extended spring cleaning and maintenance to see if that picks up on anything odd.
download fresh definitions and conduct virus and spyware scans. try one of the reputable "on-line" virus and security scans too, like the ones at Symantec:
http://security.symantec.com/sscv6/home.asp?langid=ie&venid=sym&plfid=23&pkj=QFY WQAMUJBJIDVSBJRS
then try a disk clean-up, run your favorite disk cleaning/repair utility, and do a disk defrag.
let us know if that shows up anything unusual.
love, b -
Adobe flash drive update causes download to crash and won't load
i can't update to the latest adobe flash player on my 10.10. once download starts (w/all browsers closed), it either freezes or crashes.
Install Flash Player in Safe Mode.
Shut down the computer.
Press the power button. Immediately after you hear the startup sound, press and hold the Shift key.
The Shift key should be pressed as soon as possible after startup,but not before the startup sound.
Release the Shift key when you see the Apple logo on the screen. Startup will take longer than usual.
Login to your account. Launch Safari.
Enter this address in the Safari address bar manually. Click Enter.
http://get.adobe.com/flashplayer/
Follow the prompts. Install Flash Player.
Once done, quit Safari and restart the computer from in the menu bar. -
Since updating to iOS 7 iTunes crashes and will not load on my 4s
Since updating to iOS 7 iTunes crashes and will not load on my 4s
I tried resetting to factory and that worked for a couple of hour then I ended up with iTunes crashing again. So I logged out and logged back in and so far so good. This has kept me working for 3 days now so I won't guarantee a fix but it seems to have worked.
Go to Settings->iTunes & App Store click on your login email and select logout. I closed all of my open apps at this time and restarted my phone which was probably an overabundance of caution, but I wanted to ensure any temporary files were gone. Log back in and hopefully all will work for you.
Good luck. -
What's the proper protocol for a reset on my ipod touch 4g? iOS 6 has totally jacked it up and it will no longer do anything but crash, and won't sync with itunes wirelessly or by cable.
It's a 64G ipod touch and was fine till Apple told me to upgrade to ios 6. Now most of my apps crash, my music won't play and I just get a white screen when I hit Music.
When I try to sync to itunes it acts like it's going to sync and appears to recognize the ipod, but it's grayed out and has an update circle by it that spins for a while until itunes eventually freezes alltogether. Is there a way to go back to ios 5 after a erase and reset?iOS: Unable to update or restore
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I installed iTunes on my Windows 7 PC and now Internet Explorer crashes and won't run.
I installed iTunes on my Dell PC running Windows 7 and now Internet Explorer crashes and won't run. Are there any known conflicts, or likely issues that may be causing this?
I've rebooted, and the iTunes program seems to operate fine. I used it to upgrade my iPad's OS to 8.1.3.They aren't related and shouldn't affect each other.
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When trying to download apps on my new iPad I keep getting prompted to update my security questions for my safety. When I choose this option it freezes and won't load the questions, however, when I hit not now it won't let me download. What do I do?
Reboot your iPad and then see if you can set the security questions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
I need some help.... I Have the iPhone 4S and downloaded the new software (6.0) and everything seems great so far except when I try to open a link in safari from a different app (ie..messages, Facebook, ect..) it glitches and won't load. The blue loading bar will just jump back and forth and the page will not load properly if at all....
It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)
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