ITunes app crashes on iPhone5
What the heck is the problem here?! App worked few weeks and then it started to crash when trying to open it. Tried hard-reset, log out and back in. Tried to mess around with cookies and nothing works.
I have iOS 7.0.2 and now upgrading it to version iOS 7.0.3.
Anyone else have same problems?
Hi,
I have the same Problem on the two iPad 3 in my Family.
iTunes chrashes right after starten gor when touching an object.
Tried all solutions in Orter forums e.g. Cookies, popups, or apple-Id signout.
Running ios7.0.3 on both ipads.
Similar Messages
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Itunes app crash when downloading purchases in windows 7 64 bit
Hi guys I have recently upgraded to windows 7 64 bit. My I-tunes works fine until I try to download a purchase. As soon at the download starts I get an app crash error and I tunes closes. I turned off my anti-virus and that did not help.
Here is the error info:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 9.0.2.25
Application Timestamp: 4ae90227
Fault Module Name: iTunes.dll
Fault Module Version: 9.0.2.25
Fault Module Timestamp: 4ae90207
Exception Code: c0000005
Exception Offset: 0084e58a
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789im getting the same error but on windows vista
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 9.0.3.15
Application Timestamp: 4b590a69
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e -
Itunes app crashes on opening.Cant open it.
Hi !
I recently upgraded my Mac Mini (Mid 2011) with OSX Mavericks. Previously I had OSX Mountain Lion. After installing i noticed that the iTunes app on Mavericks OS had older version 11.x and my Mountain Lion HDD had latest version 12.x. So first I tried to copy the 12.x iTunes app and then replace it over iTunes 11.x on My mac but it was refused.
Later on what I did was, right click iTunes.app (12.x)> Show Package Contents ,copied the complete folder and replace the same with one on My Mavericks installed (11.x). The packages changed and iTunes New Red Logo also appears but when I click it, it crashes . Here is the latest Log.
Also, App store app also does not show iTunes update anymore as I have package contents for the latest one.
Process: iTunes [320]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: ???
Build Info: iTunes-1200012000001026~1
Code Type: X86-64 (Native)
Parent Process: launchd [147]
Responsible: iTunes [320]
User ID: 501
Date/Time: 2014-12-23 18:50:52.010 +0530
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: 0A350689-40BA-0206-E7C4-14D1E74AC4D6
Crashed Thread: 0
Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
kernel messages:
VM Regions Near 0x7fff75b4d0a8 (cr2):
__LINKEDIT 00007fff6632f000-00007fff66343000 [ 80K] r--/rwx SM=COW /usr/lib/dyld
--> Submap 00007fff70000000-00007fff80000000 [256.0M] r--/rwx SM=PRV process-only VM submap
unused shlib __DATA 00007fff74b43000-00007fff773a5000 [ 40.4M] rw-/rw- SM=COW system shared lib __DATA not used by this process
Thread 0 Crashed:
0 dyld 0x00007fff662bd028 _dyld_start + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000000000000d rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007fff53623d30
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff662bd028 rfl: 0x0000000000000201 cr2: 0x00007fff75b4d0a8
Logical CPU: 0
Error Code: 0x020000f4
Trap Number: 133
Binary Images:
0x7fff662bc000 - 0x7fff662ef817 dyld (???) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 543
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=288K resident=288K(100%) swapped_out_or_unallocated=0K(0%)
Writable regions: Total=9144K written=0K(0%) resident=12K(0%) swapped_out=0K(0%) unallocated=9132K(100%)
REGION TYPE VIRTUAL
=========== =======
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 8K
VM_ALLOCATE (reserved) 700K reserved VM address space (unallocated)
__DATA 252K
__LINKEDIT 80K
__TEXT 208K
mapped file 27.7M
shared memory 4K
=========== =======
TOTAL 92.9M
TOTAL, minus reserved VM space 92.2M
Model: Macmini5,1, BootROM MM51.0077.B10, 2 processors, Intel Core i5, 2.3 GHz, 5 GB, SMC 1.76f0
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142323837334742302D4348392020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3035312E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 15 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST500LM000-1EJ162, 500.11 GB
USB Device: Hub
USB Device: Keyboard Hub
USB Device: USB Optical Mouse
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: Mac mini, Apple Inc., 22.2
Please help me to revert back to 11.x app OR fix this one. Without reinstalling the Mac osx.
Is there any way I can force download iTunes.app ?
Thanks,Move your iTunes app to the trash using this Terminal command: please copy paste it or make REALLY sure you didn't make a typo.
sudo rm -R /Applications/iTunes.app/
Then re-download and install it from here: http://www.apple.com/itunes/download/
In the future, use Software Update to get a newer version of an application, instead of copying it. -
In order to get iOS6 on my iPhone 4, I had to delete some music to have the necessary 2.5 GB for the update. When attempting to recover large music collections (The Beatles Box Set) the app crashes when loading up the list of albums. I've restarted, hard rebooted, and tried on Wi-Fi as well as 3G. I've let the app run until it just crashes out tons of times. A screenshot is below, it doesn't give much help but at least shows you the current step I am stuck on. Any one have any ideas on how to get the music back?
im getting the same error but on windows vista
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 9.0.3.15
Application Timestamp: 4b590a69
Fault Module Name: StackHash_1703
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 3081
Additional Information 1: 1703
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 1344
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e -
ITunes App crashes when streaming podcasts
Hi,
When I stream podcasts from the iTunes app, sometimes it works fine, but most of the time, iTunes will either close all together, or close out of the stream. I will sometimes have to click to start the stream 4 or 5 times before it will actually play. It has been this way with every OS I have had installed on my phone.
Any help appreciated. Thanks!I should clarify--I'm not trying to stream, per se, but rather my entire music collection is on a NAS. In the past I've added all this music to my itunes library so I can sync with iphone, etc. It's sometimes slow, mostly because of the ridiculous "gapless playback" check, but usable. Itunes 10 is completely worthless--couldn't even get the library loaded without an eternal spinning ball. If anyone else has had this issue and has updated to 10.01 successfully, please let me know. I don't want to go through rebuilding my library again if the update doesn't work.
-
Hi,
When i try to launch iTunes on my iPod Touch iOS 2.2.1, it processes for about 5 seconds and then goes back to the home screen. The App Store loads fine and I've not noticed any other apps with problems. I've tried to restart but nothing works. Thoughts?- Have you tried resetting the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next would be to restore from backup via iTunes
- Then restore to factory defaults via iTunes. -
ITunes app crashes and won't load....thoughts?
When i try to launch iTunes on my iPhone, it processes for about 5 seconds and then goes back to the iPhone screen. The App Store loads fine and I've not noticed any other apps with problems. I've tried restart but nothing works. Thoughts???
Thanks!I would suggest to first power the iPhone off, wait one minute and then power it back on. This issue has happened to me with the app store (not iTunes) but the symptoms were similar. After a power off/power on the issue went away.
To power off, hold the home and power buttons at the same time until the "slide to power off" message appears, then slide. Wait one minute (especially if the iPhone is warm or hot) then press and hold the power button until the apple logo appears.
Some will recommend to reboot instead, by holding both buttons past the slider until the apple logo appears, but I noticed that in my case, this causes the reboot to take up to 5 times longer, so long in fact, that I worry every time that the iPhone was stuck; by powering off first, italways restarts quickly.
Good luck. -
My phone is not jailbroken and I have had no problems until now. I updated the firmware a few weeks ago with no problem. I noticed yesterday I wasnt getting all of my emails because I get some of the same emails on multiple accounts and they were not showing up. The refresh pinwheel just kept spinning but I did not think much of the problem because there is not good service in the building and plus I hava a number from the east coast but since I'm on the West coast I get subpar service comparred with the local number people, is this true? Anyways I got home and my email would still not ever finish loading so I turned the phone off but it wouldnt turn off. After 15 miniutes the shutdown pinwheel just kept spinning so then I did a hard reboot and it quickly shut down. I started it back and my email works now but none of the apps from the app store work.
Go to your App Store application and under the Featured section, scroll all the way to the bottom and tap on you account. Sign out of the account, then sign back in from the same section. Download a free application (any free app should do the trick) and that should make all of your apps work again.
-
Itunes app crash on windows 7 emachins windows starter
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 8.2.0.23
Application Timestamp: 4a2186e9
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0000b789
OS Version: 6.1.7600.2.0.0.768.11
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
what to do????The first thing to do is please post in the correct forum. This forum is for Intel Based iMacs, you have a MS Windows machine and are having an issue with iTunes for Windows. That forum is located at:
http://discussions.apple.com/category.jspa?categoryID=150
Roger -
ITunes app crashes when I try to use video controls
Hi,
I have downloaded a couple of movies from iTunes to my iPhone 3GS.
I can play the movies OK, and fast-forward & rewind, but if I try to use pause or the timeline scrub bar, then iTunes just exits.
If I go back in, the movie is always back at the start.
ThanksI found out the answer - Quicktime was damaged. I deleted it and downloaded a new copy and all worked fine
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ITunes app on iPad crashes immediately after launch, App Store app opens
I know that Ping isn't going to be available to be available until 4.2, but I the iPad iTunes app is still supposed to do something other than redirect to the App Store app right? Is anyone else experiencing this behavior? I've seen other reports of iPad iTunes app crashing under certain conditions, so perhaps this is related to that, I really don't know.
Do I need to restore my device? Will this simply be a non-issue when 4.2 rolls out?
MB292LL 3.2.2 (7B500)
Thanks for your help.
-PatHi retepppank69,
I have exactly the same problem. I had called AppleCare and told this problem. They say to me instantly that the best way is to exchange the iPad directly.
Today I sent to Apple my iPad and waiting now for the new iPad. -
ITunes app not working (iOS7)
Upgraded my iPhone5 to iOS7 and the iTunes app crashes constantly.... any pointers?
Go to your music app (not iTunes) click on songs then click on the store button in the left corner and it should take you to iTunes. Then try going back into iTunes thru the iTunes app again.
-
This happened once before, but i fixed it by shutting my phone off and turning it back on. However that doesnt seem to work this time and i would like to buy some songs, except the itunes app keeps crashing Please help!
-thanks:)Thank you for replying. Yes I deleted the old email address..
-
I can't restore my whole phone, but my ITunes app keeps crashing on my it will not let me even get the main screen, please help
Hi,
Have you tried a Reset...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 15 - 20 Seconds...
Release the Buttons... -
My iTunes app on my iPhone crashes when I try to open it
My ITunes app keeps crashing on my iPhone when I try to open it
Hi Maddym,
Open your Music app, and go to the iTunes store from there. Once it opens for you there, try it again via the iTunes app.
Cheers,
GB
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