Itunes app problem puchasing
Hi
I puchased a app "Microsoft Office" for Ipad / Iphone, but the description of the app didn't said that only are video tutorials. I feel swindled.
I tried Report the problem to apple but the link "http://www.apple.com/mx/support/itunes/regalo/" don't work.
Ese no es el link correcto. Prueba aquí:
http://www.apple.com/mx/support/itunes/contact/
Pero no te puedo asegurar que te hagan ningún reembolso.
Similar Messages
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So I updated my Iphone 4s to IOS 7 and now when i open itunes app there is just white screen and nothing else shows up. can somebody tell my whats the problem ? Thanks
Hello Cdearglen,
The article linked below provides information and troubleshooting steps that can help restore a lost connection to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
Okay, so I went to go on my iPod Touch's (first generation) iTunes app today to buy a couple new songs and when I tapped on the album the store wouldn't bring up the songs. Instead of seeing the song list of the album like usual I only see the album cover in the usual corner and the ratings section. No songs or anything below. I tried on several different albums and none of them bring up the songs. If it's not fixable I guess it's not a big deal cause I can still search song by song and view them but I can't view the inside of albums. Any thoughts? My iPod is older but there isn't any sort of severe damage to it and it typically works perfectly. Any help would be appreciated. Thanks!
I have an iPod touch 1G and tried to recreate your problem and found that the individual songs appear to have dissapeared. However on mine I found that the layout seems to have changed and if you scroll down the individual tracks are still there but there is an area of blank screen before they start. Hopefully this will work for you as well.
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I am sonu v s from india...i am a apple id user...now i have a problem regarding this apple ID...i forget my apple ID security question...so i can't access and purchase any apps by using my apple ID..4 times i frwd my reqst using itune apps store but i can't get any solution....many times i my try to call u bt there is no response from ur custmr support group...pls kindly give me any solution
Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN -
When I had 10.6.8, itunes would have a left over amount in itunes apps, it would show you would have 8 apps that need to be updated. I would got to up date them and there would be no apps to up date. 2 days later I would go to up date apps and it would show I have 15 apps to update when I really have 6 then it would add on more invisable apps to which is not there. There is a bug in itunes that needs to be fixed please fix this app section. I have sent letters about this before and you did not listen. I a beta tester and I hate it when my requests don't get fixed.
You are on Windows 2000, you do not have a "Firefox" button, and should consider yourself to be fortunate in that you still have menus and don't have to do anything to get the menus back instead of the "Firefox" button. (The same applies to Windows XP users).
Use the "File" menu to get to Import. You are not on Windows 7 or Vista, and don't have to put up with the nonsense added for Aero.
If you want the "Firefox" button you can get it with View -> toolbars -> (uncheck) Menu Bar. The menu bar and the "Firefox" button were supposed to be mutually exclusive (which is impossible in some cases without being incompatible).
Once you are using the "Firefox" button ...
Use the "Alt" key to view the menu bar (temporarily) containing File, Edit, View, History, Bookmarks, Tools, and Help. On Windows 7 and Vista, the menu bar was hidden by default in Firefox 4 and above. These menu items are more or less available under the "Firefox" button which has the most used of the built-in Firefox menu items available in a different format.
To get back to having menus again. "Firefox" button -> Options (second column) -> (check) Menu Bar
You can make '''Firefox 7.0.1''' look like Firefox 3.6.*, see numbered '''items 1-10''' in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 thru 8.0, look like 3.6)]. ''Whether or not you make changes, you should be aware of what has changed and what you have to do to use changed or missing features.''
* http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface -
Using 2006 iMac running Mac OS 10.6.8.
My iTunes App (11.3.1) will not launch.
Upgraded to iTunes (11.4) but problem persists.
Need help.I have no answers for ya, but I do have the same problem, so we are not alone in this.
My iTunes stopped working after I did a couple of software updates that got my iTunes up to v. 11.4. Since that update, I can't get iTunes to open at all, neither from my dock nor from the Applications menu.
I'm wondering: Perhaps these latest iTunes updates are simply too advanced for my 10.6.8 operating system? If that's the case, how can I backtrack to an earlier version of iTunes that is compatible with my computer OS?
Any thoughts? -
Problems with IOS7 update, my Itunes app keeps closing out, won't even let me in
I have had nothing but problems with my phone since the update. I have always loved my iphone but this has put me over the edge and I'm considering leaving the iphone community. I can't find support information anywhere. My local store is an hour away. Very frustrated!
My wifi won't stay on since the update, I've tried several different wifi locations to be sure and it appears to be the phone and not the wifi connection.
I am not able to get in to my ITunes app on the phone any more. It tries to open and then just ends up closing the app.
Someone HELP!try settings>general>reset>reset net settings if this doesnt work try setttings>general>reset>reset all settings
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"Too Many Redirects" problem when linking to the iTunes App Store... weird
I've done a decent amount of searching on this issue and I haven't really found anything that addresses this problem... basically, whenever I (using my iPhone/Safari) try to click a link to the App store; I get:
*Cannot Open Page*
+Safari cannot open the page because too many redirects occurred.+
I'm actually developing a site right now for an iPhone game; and I was using the link to Shazam as placeholder until we have our app approved. I generated the link using the iTunes App Generator - http://ax.phobos.apple.com.edgesuite.net/WebObjects/MZStoreServices.woa/wa/itmsL inkMaker - which gave me the code I pasted at the bottom if anyone is interested.
This did not work; but I figured the issue was on my side so I started to trouble shoot things. So the first thing I did was search "Shazam" using my iPhone's Safari browser - and the 3rd result is the App Store link:
http://www.google.com/search?q=shazam&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en- US:official&client=firefox-a
I've used both my iPhone and the iPhone simulator (part of the SDK) to test this, and I've used different ISPs just in case there was something in between. *Same error.*
So thinking Shazam might also have problems; I tried a few more well known app name searches. *Everything is having this problem, it seems.*
This is my first support discussion post so sorry if it's too rambly or if I'm asking about a well known issue - but I really looked into this one and I'm wondering if it's pandemic or rare.
Thanks!Hello mollusk,
Welcome to the Discussions Boards.
Just to let you know, this is primarily and end user to end user forum for the iPhone.
When you're working with the SDK, you will most likely get better information and feedback via the Developer's resources:
http://discussions.apple.com/category.jspa?categoryID=164
http://developer.apple.com/iphone/
Good Luck with that APP.
Charles H. -
i just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...
Thanks Jakob. You are correct.
I just finished another "experiment".
I transcode the whole clip 1,2,3,4,5,6,7 to another ext Western Digital HDD and got the Error -50 too. Problem is this ext Western Digital HDD is Daisy chained to the LaCIe.
So, I tried transcoding to another ext Western Digital HDD connected to my router. And this time NO PROBLEM.
So, I should readjust the FW800 connectors.
What do you mean by the controller of the Firewire ?
Thanks
Jakob Peterhänsel wrote:
All I'm saying is, the error -50 from the Finder normally means there is something spooky going on.
Here, the LaCie drives become unstable. In the few cases where I'v actually opened the cage and put the HDD into another mount, the HDD seems to be fine, so I suspect it's either the FW connectors of the controller itself.
If the drive is under warranty, replace it, otherwise, move your data to another drive if it startes to do so frequently.
Here, the drive will 'behave' normally for some time after a reboot of the OS, but it's a pain to reboot every X hours... -
When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem. I've tried all the suggestions from App Support but no luck. What am I doing wrong?
What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart. -
I down loaded the new ios7 softdate update though my iphone 5 and now my Itunes app. appears blank and it has no advertisement or anything. How can i solve the problem?
Try a reset ...
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings -
i live in Puerto Rico, my problem is that iTunes has told me today by email and iTunes app that my music pre order is available for download today, but i can't download the album.
Hi there c_varisco_pr!
I have an article here that I believe will help you get this issue resolved. This article can tell you how to report an issue with your purchase to iTunes, and it can be found here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I have down loaded an App from the Apple store. I see the icon in the the finder folder as an Itune app on my mini Mac. Problem: can not open the App-Need assistance please? The app resides in the Finder application folder.
Works with ease on my Ipad.bobbydunn21@gmailcom wrote:
Thanks
You're Welcome. -
Hi I am having problems with my itunes app. It seems to want to open but then it wont
restart
http://support.apple.com/kb/ht1430 -
is the app store and itunes having problems? I cant open them in my ipad and I cant buy anything on my iphone
Have you restarted your phone?
If so, try a reset. Press and hold the home & sleep/wake buttons until the screen goes blank, ignoring the power off slider if it comes up.
Check for the app again after the phone starts back up.
~Lyssa
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