ITunes & App Store app

I've type my username and password correctly but it refuse to accept it. The App Store said "Cannot Connect to App Store". I've changed my password several times with no success.

1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.

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Can't update iTunes. App Store app says "no updates available"

Hi Everyone,
I opened iTunes today and it said there was an update available
Clicking the button took me to the App Store app, where it said "No Updates Available"
I had noticed this when the Thunderbolt update came out and it didn't appear either (I thought it wasn't meant for my MBP, but now I know it is). I've repaired the disk, permissions, booted in Safe Mode and still won't show iTunes or the Thunderbolt update. I don't know what else to do.
Please help.

Your pictures aren't showing, for some reason.
Not sure why Software Update isn't doing what it should do, but you could download the iTunes update directly from Apple's downloads pages:
http://support.apple.com/kb/DL1614
You could consider re-applying the update to 10.8.3 using the combo, which sometimes fixes odd issues:
http://support.apple.com/kb/DL1640
Ensure you have full backup you can restore from before updating.

HT4623 My iPad no longer has the iTunes app nor the App Store app. It will no longer delete or download. Anyone ever experience this. Geek squad had no advice for me.

MY iPad no longer has an App Store app nor an iTunes Store. I cannot delete nor download. I have tried everything but a reset. Do not know which one I should do. My info is backed up and stored in the cloud , HELP!! Sleepless on South Carolina

Check to see if restrictions are enabled. Settings / General / Restrictions. If they are, you will need to enter the 4 digit code that was set when restrictions were turned on. Then check to see if App store and iTunes are disabled as a restriction.
If that is not the case, or if you have forgotten or do not know the passcode for restrictions, you will need to try:
1. Reset homescreen layout - see if they come back.
2. Restore to Factory settings - Try restoring from a backup afterwards. If the problem still exists, restore and set up as new.

HT1918 i can't sign in my apple Id account through the app store app on my mac book air but I am able to sign in through itunes.

i can't sign in my apple Id account through the app store app on my mac book air but I am able to sign in through itunes.

They called Apple I Was talking to them on My Apple iPhone 5 & i was not getting any help today but they said on the phone that they sent a letter to Apple Engineers department & there gonna take care of it, i really hope that I Can get Back into My Apple ID Account??? i'm going to Cry if i can't??? I Bought 1000's & 1000's & 1000's of iTunes Stuff over the years since it 1st started, i would hate losing all that i'm going to Kill Myself if i can't get into My other Apple ID Account
i'm very upset & nervous & Sad & worrying about it
if i do get into that Account I Want that 2 step Verification thing Disabled, i don't like it
also
I Tried every Password i could think of when trying to log in to Apple ID Even though i Changed it last night & I still Can't log in & My 2 Step Verification thing don't work also
Apple don't know what there doing next time i get an e-mail like this I Call Apple cause i hate this thing, Apple Owe's Me a lot of money if i can't get into My other Apple ID Account.
i'm going to go to Court with this thing if i could ever do it.
i sure hope Apple Engineers know how to get into my Apple Account??? there has to be a way to do it????

I just bought a new iPhone 5 and both the itunes and the App Store apps don't work, can anyone give me some answers?

I just bought a new iPhone 5 and both the itunes and the App Store apps don't work, can anyone give me some answers?

Follow the directions here:
http://support.apple.com/kb/HT2109

ITunes app on iPad crashes immediately after launch, App Store app opens

I know that Ping isn't going to be available to be available until 4.2, but I the iPad iTunes app is still supposed to do something other than redirect to the App Store app right? Is anyone else experiencing this behavior? I've seen other reports of iPad iTunes app crashing under certain conditions, so perhaps this is related to that, I really don't know.
Do I need to restore my device? Will this simply be a non-issue when 4.2 rolls out?
MB292LL 3.2.2 (7B500)
Thanks for your help.
-Pat

Hi retepppank69,
I have exactly the same problem. I had called AppleCare and told this problem. They say to me instantly that the best way is to exchange the iPad directly.
Today I sent to Apple my iPad and waiting now for the new iPad.

What's the difference between mac app store, app store, iTunes store?

what's the difference between mac app store, app store and whatever itunes stores out there?

If you saying that the App Store on my phone and the App Store section of itunes on my computer are the same store,
It is.
could you please be kind enough to show me how to reach the 724 apps on my computer (just to look at, not to buy) that I get on my iPhone when I type: "chinese transla".
If I search the iTunes Store for "chinese translation", I get dozens of apps listed. Make sure you're searching the iTunes Store, not your library. The search box should say "search store". Also confirm that both your iPhone and iTunes on your computer are pointed to the same country's iTunes Store. Different countries' stores carry different items, so it's possible your computer is pointed to a different country's store. Look at the bottom of the iTunes window and make sure the round flag icon is the one for your country.
Maybe the App Shopper has all the same apps that are on my phone? I just looked, they say they have 1,000 apps. Is this a safe site to buy from?
App Shopper is not a store. The only store you can buy iPhone apps from is the iTunes Store. App Shopper is just a compendium site that lists apps that are available in the iTunes Store. When you click to buy an app, you're taken to the iTunes Store.
Regards.

My itunes and app store apps to download apps is missing, my itunes and app store apps to download apps is missing

My itunes and app store apps to download apps is missing-

Switpe through your screens, might find them that way or go to the Home screen, swipe left. Use the search field to type in iTunes or App Store.
If you found the app icons, connect your iPhone to your computer, launch iTunes. Select the iPhone under Devices then select the Apps tab.
You can drag and drop the apps to any screen you want then click Sync.
If you can't locate the apps, restore your iPhone.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

App Store app nearly unusable on iPad 3 and iPhone 4 with iOS 6

Thankfully I do not have any WiFi troubles with iOS 6 but I am facing another problem. iOS 6 offers that revamped App Store app which looks nice to me on my iPad 3 and iPhone 4, both using iOS 6. But it is nearly impossible to use that App Store app. I am quite often moving. apps onto and. off my devices and if possible I am doing it without using the USB connection to my mac, I like to use WiFi.
I have to admit that I am owning more than 3.000 different apps by now. It always took some time to het those apps listed in iTunes on my Mac, in iOS 5 it also was no high speed listing. but at least it worked. Now after changing to iOS 6 the simple listing takes much more time. When changing the lsting type from "actual" to "by name" it even takes more time (and why is it still not possible to set the prefered view type within some preferences option?). When the view type finally has changed scrolling, detail look onto selected applications and the overall handling of this lsting is awfully slow.
But the really annoying thing is that I can not scroll further than letter "D" or "E" - the App Store app constantly crashes (but remains active in the taskbar). You can imagine that this behaviour takes even more time on a iPhone 4.....!
Does anybody in here face the same troubles?

P.S. I solved the problem now and I'm only left with "installing..." status. Here's how got rid of that "waiting..." status:
1) Open iTunes with your device connected to the laptop or pc.
2) On the left sidebar, press "Apps".
3) Then on the lower right, you'll see like in my case, "30 (this varies on the number of apps available for updates) Updates Available".
4) Click on the desired app you want to update.
5) Lastly, after updating, press the "sync" button.
It worked, though my apps are currently stuck on "installing..." status. I don't know if this'll work in your case, but there's no harm in trying the procedure, right?

I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

Click here and ask the iTunes Store staff for assistance.
(102938)

Help! Why cant i access my app store app,ipod app,safari app or email? Crashes immediately upon opening these 4 apps :(

Started happening 2 days ago.I dropped my original iphone 4 about 3 weeks ago and the screen cracked,but i was still able to use the phone with no problems.
Then about 2 days ago,these apps wouldn't open anymore
I was having trouble with my facebook app freezing up too,so i deleted it and was going to go to the app store app and redownload it again,but now i can't even get in the app.
So today i went to the apple store and they gave me a new phone(refurbished,i'm sure) but it's still doing it on this new phone
What the heck is happening here?
Is this a software issue? It can't be a hardware issue,as it's happening on both phones.
I even deleted and reinstalled itunes to see if that might do something.
I don't want to have to drive back to the apple store for a meeting with the genius bar people.
The store is 45 minutes away.Any help asap will be greatly appreciated
Thanks,Dan

Try this:
Quit all apps: Double tap the Home button, hold an app icon until it wiggles, tap for each open app, double tap the Home button again
then
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)

How do I remove old e-mail address/apple id from app store app

I have changed my apple id but when i try to update through the app store app on my iphone4s it still shows my old id, how do i remove it please. i have tried through i tunes and app store in settings and my new details are there i have also tried signing out and in again. TIA

You cannot transfer any purchases made using the old Apple ID to the new one. Either you repurchase them under the new Apple ID or see if Apple can transfer them for you.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

How do I get the app store app on my phone

I have an iPhone 4. I have updated both the phone and itunes. I do not have the "App Store" app on the phone. With the phone attached to my pc I open iTunes and click on the iPhone tab in the upper right hand corner. I then click on Apps. On the left hand side I see all the apps I have purchased including "Apple Store". I drag the Apple Store icon over to the home screen on the right. I click on "Done" in upper right hand corner. I'm asked if I want to apply changes, I click "Apply". iTunes goes through the sync process and the app does not appear on my phone. I have restarted both phone and pc. What am I missing?

Hi redspot,
Apple Store is not the same as the App Store. You cannot delete the App Store app from your device. It may be on a different Home Screen, in a folder, or not visable because Restrictions are turned on:
1.     Check all Home screens to see if you can find it
2.     Swipe down from the middle of the screen to do a Spotlight search and type in App - the blue icon with the white "A" in the center is the App Store - if it is in a folder, it will tell you which one it got accidently moved into
3.     Check Settings>General>Restrictions, and if Restrictions are on, make sure that the App Store icons are turned on to "Allow"
If none of that works for you, close all open apps: Press the Home bottom twice and swipe up on each of the Thumbnails that appear above your open apps until all are closed.
Also, reset the device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears. Once the Home screen redisplays, see if you can see the App Store icon.
Cheers,
GB

Mac App Store app does not install. How do I get a refund?

I purchased an app from the Mac App Store (Connect360 - $20). I "installed" the app from the Mac App Store. The app appears on the dock and loads, but when it's done, it disappears from the dock. The app is not located in the Applicaitons menu like it should be. When I return to the Mac App store app and go to PURCHASED, the app is listed there again with the INSTALL button ready to go to be installed. I've gone through this now 2 or 3 times and the app doesn't ever install.
I followed all the links from the Mac App store to the developers website and after digging down into the comments found that others have had this problem as well. I contacted the developer and they said this was a "Mac App store bug that Apple is aware of and to please contact Apple." I have not found anywhere to properly report this and feel very frustrated that I keep getting sent in link circles from one place on the Apple website to the Mac App store and back again.
I had previously tried the "trial" version from the developer and loved it. I followed all the instructions to "uninstall" the app before installing the Mac App store app as well. I thought it would be nice to have purchased the app through the Mac App store so it was tied to my account, but no suck luck.
Anyone know the proper procedure for requesting a refund or point me in the direction to get answers on how to get my $20 back?

Install the Mac OS X 10.6.8 Update Combo
Then reinstall the app > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Your only recourse for a refund if you can't get the app installed correctly is from the developer, not Apple.
According to Apple, all sales are final > iTUNES STORE - TERMS AND CONDITIONS
The Mac App Store Discussion: What is it for?

Why can't I sign in to the App Store app on my mac?

Is there anyone who can help me? I have OS 10.7.4 running on a Intel mac tower, I have an Apple account (that works fine for the iTune store, on my iPad), but when I click on the either of the links; Sign In, or Account in the App Store app on my mac nothing happens? I have also tried the same options in the menus but with the same result?
I had the same problem on Leopard, and bought Lion hopefully to fix the problem, but I still can't sign in...

To be honest - Apple did a miserable job in designing the user accounts on Apple Store, iTunes app profile, Apple ID profile and Apple discussion groups profile. You can't even change the password in discussion groups. You have to go through "forgot password" to reset it. I tried it once and never received the reset-email. Total misery.
Anyway, I had the same issue with not being able to sign into Apple Store app. In the end I resolved it by CLIKING on the PURCHASES button in iTunes, then it asked me for password and then I was able to make purchases etc..

TS1702 iPod App Store app

Does anybody know where I can find the original iPod App Store app? Somehow it disappeared frommy iPod and I can't find it in the iTunes App Store. It is the blue "A" icon. Thanks!

- Try using the Spotligh search on the iPod. Maybe you just can't find it.
- Go to Settings>General>Restrictions and see if a Restriction is set for the App store. If set, the App store is hidden.
It can't be deleted but can be hidden.

ITunes & App Store app

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