ITunes & App Store crashing!

I have a 1st generation iPad. I know I can't upgrade to iOS6. Because of this I can't update the iTunes and App Store apps on my iPad as they are integrated in the iOS software. Since Apple choses to not support 1st generation iPads with iOS updates this really makes my iPad a pain to work with at times. I can't use either app for any time at all before it crashes which is VERY frustrating. Anyone else having this problem and if so can anything be done about it?

Hmm try pressing the home button twice then find the appstore / itunes down there, hold it and oress the minus above it
Hope it helps!

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Since updating to 4.3.2 i cant use any Apple related apps, Mail, Safari Itunes even the app store crashes.... please help I rely on my phone!

After installing 4.3.2 Safari, Mail, Itunes and App Store crashes on launch, I have restored and reinstalled but it still isn't working... My phone is like my right arm! I need it working soon!!! Heeeeelp!

When you restored did you restore from a backup or from a fresh install?
Sometimes when you restore from a backup you will get corrupt files that will continue to show up as long as you are restoring from that back up.

After restore, itunes and app store crash on launching

I just restored my OS (latest 3.2) due to some problems. Now itunes and app store crash a few seconds after launching. If I'm not connected to internet then they don't crash (but of course they are useless)

What was the problem that caused you to restore? Maybe there is some corruption that is in the backup that is causing the problem. I would try restoring to as-new condition to see if the iPad works all right in that configuration and then determine how to proceed.

App store crashes when terms of service is required. And I can't install apps unless I do. How do I fix this?

I've had this problem before but before I just couldn't open the app store at all. I have restored and updated to iOS 5 to try to fix it but now the app store crashes when I'm about to install an app. When I click install app, it brings me to my home screen and shows it loading. Then it says that there are new iTunes terms and conditions. It has the options cancel and agree but I can't install the app unless I click agree. The problem is, when I click agree it brings me to the app store again but crashes right away. I can't get any apps on my phone. Does anyone know how to help this?

Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
- Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.
- If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
How to reset forgotten Restrictions...: Apple Support Communities
- How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog

Are there known issues with App Store crashing on iPad?

Are there known issues with App Store crashing when trying to update apps on iPad 2 with ios6?

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

App Store crashes when purchases is selected.

After installing iOS 6 to my iPhone 4S the App Store crashes every time I select the purchased button in the updates tab. Has anyone else had this issue and know if apple is working on a fix?
Also on a side note the other day I couldn't move any app icons, when I tried the GUI would reboot. Fixed it be manually moving the app in itunes.

I just got a iTouch 5G and same issue. Fresh out of the box, and not able to access purchased app on store. Sadle Apple doesn't offer any other way to access previously purchased apps other than on the iOS device. This seems to have been an issue for people since iOS6 was released and still hasn't been fixed. I've tried everything from restart, restore, change date, kill app store, register, authorize. Nothing is working.

Purchases under the App Store Crashing

I go to the purchases threw my app store to download an old game but, the app store crashes and brings me back to the main page. this happened before and i continuously went back into the app store and into purchases and it would do the same thing.

See my reply to your here : https://discussions.apple.com/message/23329266#23329266
After hiding them on your Mac's iTunes try logging out of your account on your phone and then log back into it.

ITunes App store down? Maybe something significant happening at Apple?

iTunes app store (purchase or updates) has been down (via iPhone access or computer WiFi) since last night (12+) hours.
I am in Southern California, so it is the U.S. version I am referring to.
I can't help but wonder, indeed hope, they are preparing something big like maybe a software update to fix some of the issues with the 3G (like maybe, a working 3G network phone, OS that permits apps vetted by Apple to crash our phone, etc.).
It is the first time I have seen iTunes app store down for more than a few moments.

I wasn't able to view the Free Apps on I-Tunes but I was able to view all Apps.
I have stop downloading or updating Apps because I believe all the problems everyone including myself are having with the I-Phone all has to do with the Apps because I have never had any problems with my phone or I-Tunes until I started to get Apps. I have the G2 I-Phone and since putting Apps on my phone I have reception problems, Phone crashing, Speaker problems, phone Freezing up, alot of drop calls, ETC. I could go on and on but since I have removed almost all of my Apps bringing the phone back to its normal state a lot of the problems I was haing are disappearing and even the I-tunes back up that would take up to an hour to complete is back to almost normal of about 3 - 5 minutes
I hope Apple discovered the culprit to all the phone problems are coming from the apps and the program they had us installed to use these apps

My new iPhone 4S can't connect to iTunes, App Store or iBooks via Wi-Fi. Works with 3G network. How to fix this?

My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
I also found out that when the Wi-fi is on and I sign out my apple ID, the App store starts working! But when I log in again, it will imediatelly stop working. I've tried logging in with others apple IDs, still with the same result. There is no problem with my apple ID account, because it works on my iPad, even via Wi-Fi.
When i first set up my iPhone, there were no complications using App store ia Wi-fi with exactly the same account. I don't know if it has anything to do with it, but this problem started when i logged in with my UK account and then wanted to log back in with my Czech account.
I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
Does anyone have any idea how to fix this?
I would really appreciate ANY help. This porblem is driving me crazy!

I am also having the same issue. Please help!

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

You need to sync the app to the iPod
iTunes: Syncing media content to iOS devices and iPod
Is the app compatible with your model iPod and iOS?
Are any Restrictions set that would prevent installing the app on your iPod? Settings>General>Restrictions
Do any apps no sync to the iPod?
Does any media now sync to the iPod?
Have you successfully synced aps to this iPod from this iTunes library before?

I got the new IOS 7 update (I have an iPhone 5) and I can't get on my iTunes app. Everytime I click the iTunes app it crashes and takes me back to my home screen. I literally am on the app less than a second before it glitches and crashes.

This happened once before, but i fixed it by shutting my phone off and turning it back on. However that doesnt seem to work this time and i would like to buy some songs, except the itunes app keeps crashing Please help!
-thanks:)

Thank you for replying. Yes I deleted the old email address..

My ITunes app keeps crashing on me, I have tryed turning it off and back on but doesn't work. How do I fix it without having to restore everything back on my iPhone??

I can't restore my whole phone, but my ITunes app keeps crashing on my it will not let me even get the main screen, please help

Hi,
Have you tried a Reset...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 15 - 20 Seconds...
Release the Buttons...

ITunes, app store, iBooks store, etc won't load and I can't figure out why. I tried rebooting and it didn't help. Everything else works fine. Help please?

iTunes, app store , iBooks store, etc won't load and I don't know why. Everything else works fine, and I've rebooted it. The problem is still there and I know I have a good Internet connection. Help please?

Have you tried disconnecting and re-connecting to your network ?. And when you say rebooted do you mean a reset ? If not then try that : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing those apps completely. From the home screen (i.e. not with any of those apps 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iTunes, App Store and iBooks apps to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

Can't download anything from itunes/app store after 5.0.1

I've read a few discussions on this topic but have yet to find any solution that works, so I'm reposting hoping someone has an idea.
We have an ipad 16gig, and recently updated to iOS 5.0.1. (via WiFi, this isn't a 3G model). Immediately after setting up after the update, the iPad can no longer update apps, download new apps, download iBooks, download songs, podcasts ... basically anything from the iTunes or App store. All are met with the message:
"Unable to Download (name here) - (name here) could not be downloaded at this time." with a Done or Retry button.
The same thing occurs for all apps, music, podcasts, etc... same message each time.
During the setup after the update was installed, we agreed to the new iTunes/App Store agreement, so I don't think it's that case where iTunes can't do anything because the Agree option got lost somewhere. I also don't have any downloads pending that need to be paused.
Solutions I have tried so far:
1. Restarting and resetting the iPad, both via the power button, and holding down the power button / home button.
2. Signing out of iTunes/App store, re-signing in, with two different Apple IDs.
3. A full restore of the iPad from my computer via iTunes.
4. Attempting to buy something free from iTunes or the App Store (somewhere this was suggested as a solution). Some descriptions of this solution implied it was to force itunes to ask you to agree to the new TOS, this hasn't happened, and we agreed to the new TOS when 5.0.1 started up.
5. Resetting my router. Didn't think this was the issue but did it anyway.
Googling the issue, apart from the above solutions, I've encountered something about "permissions" on a folder to which apps are downloaded being set wrong by the update, but I have no clue how to address that, it seemed to have something to do with "jailbreak" ipads of which this is not.
I'm about ready to take it to the Apple store but I was hoping I could find something online first, and spare confusing some poor Apple employee.

I found a solution, and it's horrible.
1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
And then, basically do this: http://support.apple.com/kb/HT4137 which translates to:
2. Settings > General > Reset > Erase all data
3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
4. Connect to iCloud to reclaim your iCloud stuffs.
5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
But miraculously, this let our ipad download apps again.
Again, restoring from a backup will not fix the problem.
All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

How can I correct the iTunes/App Store error I'm getting on my 4s, since upgrading to IOS 7?

Since upgrading to IOS 7 on my iPhone 4s I cannot download from iTunes/App Store - I get the message "... could not be downloaded at this time. Please try again later". I can download via iTunes on my laptop and then transfer via iCloud no problem, but can't make purchases directly.
How can I resolve this issue?

Hey HeatherBanker!
Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden

ITunes & App Store crashing!

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