Itunes/App Store Credit card problems

I've added my credit card to my iTunes but it still wont let me make purchases. whats going on?

What do you mean 'wont let me purchase' ? What happens when you try to buy something, if you are getting an error message then what does it say ?
If you are getting a message to contact iTunes Support then you will have to do so (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption
If it's a different problem ... ?

Similar Messages

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ?

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ? Cheers

I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.

ITunes App Store Gift card not activated properly

I have purchase more than $1000 (thousand) gift cards and redeemed them successfully, but my last 25$ (Can) App Store could not be redeemed. I used camera to scan the code, and then also tried manual to input correct code. But I get error message on iPhone App Store - " your card/code is not activated properly"!
I am not sure what it means. Any help is much appreciated. Contacted apple customer care, waiting for their reply.
Swarose.

When you buy a card the store has to activate it (they usually swipe it through the till) so that it can then be used - are you able to take it back to the store that you bought it from and ask them to activate it proplerly ?
If not then how did you contact Support ? I usually say to contact them via this page for gift cards : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes (and they may want images of the front and back of the card, and possibly its receipt)

ITunes App Store Gift Card, I need help, really.

Okay, so I got two iTunes giftcards for Christmas, yes a while ago. But now, I needed the iTunes cash, so I redeemed them. Well, the first one, was $10, I got my money fine. Now, this one is $15. Now, here's the problem, I need help. I have two major things to say, first off, I peeled the stupid label off (I think peel it stupid, it should be scratch) and some parts of the letters got peeled off, but that's not the huge issue. The issue is I think some whole number/letters got peeled off, because the code is like thing NNNNN NNNNNNN NNN. Okay, I'm not saying the code, for obvious reason, but "N" just means number or letter. So basically there are 5 characters, space, 7 characters, space, then 3. I think this is odd, because my other code was on whole code, not spaces. Also, the spaces have room for other characters. Some letters are also messed up a bit, like an "M" is losing a bit of the leg to the right. Then a S, is missing basically a whole half. Now, can someone tell me if the code for App Store is supposed to be 5, 7, 3. If not, can I get a refund, or a new card from Apple?

Click here and submit a request.
(56608)

App store credit card

i wanted to change my credit card info in my app store to none but it wont give me the option to put none. i have a card in there before but i dont want it there and i wont give my the option to put none. help?

If you have a credit card issued by a Romanian bank then it can only be used to buy content from the Romanian store (and only whilst you are in Romania) - your billing address is the same as your iTunes account address. To be able to buy from a country's store you need to be in that country, have a billing address in that country, and if using a credit card then that also needs to have issued by a bank in that country.

Apps store credit card processing unavailable?

I keep getting an error (100) then it tells me credit card processing unavailable try again later. been trying to two days. help

Hello, see if you need to enter a CID...
http://forums.macrumors.com/showthread.php?t=1196685
https://discussions.apple.com/thread/3206788?start=0&tstart=0
100: Invalid Transaction Returned from Host.
https://qboe.custhelp.com/app/answers/detail/a_id/1482

App store credit card info

I am trying to buy an app on my ipad2 and it keeps saying my credit card info doesn't match my banks but it's the same one and I retyped it and it still won't let me purchase anything. Does anyone know what's going on?

It could be that your credit card is out, check the experation date.

Will my itunes/app store credit transfer over when I change countries?

I currently have about $40 on my account, do I have to spend it all before I move (from US to Canada)? Or will it transfer over?
Thanks for the help!

You won't be able to change iTunes Store countries until the entire balance is spent(or the iTunes Store staff removes it.)
(67358)

ITUNES APP STORE WITHOUT A CREDIT CARD WITH EXISTING APPLE ID

Hey,
I've been trying to create a free itunes app store account. First I read the instructions in this link : http://support.apple.com/kb/ht2534, but the link shows how to create a new account, the problem is that I already have a Apple ID.
On the other hand when I try to sign in in the app store with my existing Apple ID, I get the message "This Apple ID has not yet been used with the iTunes Store please review your account information" with two options "cancel" and "review".
Clicking in review, I go to the page with the terms of service, continuing I go to a page where I have to type my email, my password, question and answer for the password and my birth date. The email field has the email that is being used with my current Apple ID, and the password field has the password of my existing Apple ID. The other fields are blank. Completing them, and clicking in next I go to the payment options page, but there's no "none" option, so I can't make a account withou using a credit card.
Is there a way to create a itunes app store without a credit card with my existing apple ID, or a I have to create a new one ?

few days already..
it seems like a bug..
actually i can use another email to log on..
but i want my all things to be consistent

HT4009 I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help

Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html

I have an itunes account without credit card.How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc

I have an itunes account without credit card. How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc?

Changing Account Information
http://support.apple.com/kb/HT1918
Apps Store FAQ
http://support.apple.com/kb/HT4461
iTunes Store FAQs
http://support.apple.com/kb/ht1689
http://www.apple.com/support/ipad/applications/

Can i use itunes or apple app store gift card to do in-app purchases as a substitute for credit card?

I Heard that you can use the appstore gift card or itunes to do inapp purchases since they serve as credit points in the apple store
i think it could be since amazon appstore has amazon coins that do the same:
1. Buying Apps
2. buying inapp contents
3. (or any hardware or others) not sure about this..
so i thought it must be true of what ive heard,
please confirm and if true, teach me how..
cause i dont have a credit card and its kinda too much to ask others to borrow from others..

iTunes and App Store gift cards are basically the same thing, both are redeemed onto your iTunes account and can be used to buy from the iTunes store, app store, Mac app store on Mac computers and the iBookstore - the cards that you shouldn't buy are Apple Store gift cards, they cannot be used with an iTunes account.
When you've redeemed it onto your account then your balance should show in both the iTunes and App Store apps on your iPad, and your computer's iTunes. On my iPad it shows at the bottom of the Featured tab in the App Store app under my account id and at the bottom of the Music tab in the iTunes store app (or you can view your account via Settings > iTunes & App Store and it should show on the screen that you are taken to). On my computer's iTunes it shows at the top left of the store's pages next to my id, and by logging in to view my account via the Store > View Account menu option.
If you are trying to download a paid-for item and you don't currently have a balance or other payment method on your account then you will be taken to the payment details screen so that you can either redeem a gift card or enter one of the other payment methods.
To redeem a card onto your account you can use the Redeem button at the bottom of the Featured tab in the App Store app, or the Music tab in the iTunes store app, on your iPad. Or you can do it via your computer's iTunes, either via the right-hand side of the iTunes store homepage
Or by logging into your account via the Store > View Account menu option and selecting the payment details link on your account

HT204088 my kids got app store gift cards but itunes is still charging my credit card.

My boys got app store gift cards and entered them in the reedem section then when they purchesed new apps itunes charged my credit card. Whats is up with this????

Click here and ask the iTunes Store staff for assistance.
(104332)

HT204088 We entered an app store gift card # onto our ipod. How do I know if the purchases are getting charged to the gift card vs. my credit card? Also how do I found out what the balance left on the gift card is?

How do I know if the app purchases are being taken from the app gift card vs. my credit card?
And how can I see the balance remaining on the gift card?

If the card has been redeemed then its remaining amount should be on your account, the card itself is now effectively zero. My account's balance shows at the top left of the store's page on my computer's iTunes, and by logging in to view my account via the Store > View Account menu option. On my devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to).
As long as you are buying content for yourself then purchases should be deducted from your balance - if you are gifting content then that can only be done from a credit card.
How purchases are billed : http://support.apple.com/kb/HT5582

ITunes / App Store Card on file / Apple Pay

Currently I do not have a credit card on file with iTunes / App Store. If I set up Apple Pay on my iPhone 6, will it automatically add this as a saved card in the stores or keep it only in Passbook?

Hi ..
No. Only Passbook.
But you can edit your payment information for iTunes on your iPhone > iTunes Store: Changing account information

Itunes/App Store Credit card problems

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