"iTunes & App Store" fingerprint option disabled in Settings

Using iPhone 5s with iOS 7.0.1 and after going into Settings -> Passcode & Fingerprint -> Fingerprints, the option "iTunes & App Store" is disabled and grayed out, not allowing me to turn it on. Passcode Unlock is enabled and working fine.
Anyone else running into this? Know how to get it enabled so I can use Touch ID for my app downloads?

I was having the same problem. I power cycled the phone and it was still happening, then left the phone alone for about an hour to go run some errands. Now it's working. Weird, huh?

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ITunes and App Store apple ID disabled?

So my Apple ID for both iTunes and App store has been disabled for the past 1-2 weeks now and I have tried multiple credit cards(my dads) and none have enabled it, yet all the credit cards have worked for buying various other things. It wont let me update apps, redeem itunes gift cards, buy songs or download free apps. I went into my local Apple Store and they said they didnt "have the right equipment to fix this issue" and to contact apple support. But nothing has worked?? Any ideas how to fix this? Need this issue resolved ASAP! Thanks!

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
If that doesn't fix it then you might need to contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

I have enabled iTunes and App Store fingerprint authentication on the iPhone 5s. However I still receive a prompt for my Apple ID password vs my Fingerprint. Any way to resolve this?

I have enabled iTunes and App Store fingerprint authentication on the iPhone 5s. However I still receive a prompt for my Apple ID password vs my Fingerprint. Any way to resolve this?

Ok thanks - that explains it:
From the Apple article: "
Note: Touch ID cannot be used for purchases if Require Password in Settings > General > Restrictions is set to Immediately."
Not sure why - but clearly intentional.

Why is my Apple ID not working in iTunes and App Store on my iPhone? Nothing happens if I click buy for apps or music. If I then go to settings/iTunes App Store my Apple ID is not there. If I then enter ID and password it does not save or link to account?

Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.

LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck.

Disabling iTunes App Store Alerts for Updates on iPhone???

Does anybody know if it's possible to stop iTunes (App Store) from showing that there are X amount of updates available waiting from showing up on my iPhone's springboard????

It is not possible.

I want to turn on touch ID for iTunes & App Store

When I try, the feature is grayed out. I looked at my settings for iTunes & App store and my Apple ID is entered and when I click it i have the option to 'sign out' so I believe I am signed in. Any ideas on how to enable this feature?

I have went in and enabled restrictions - it didn't work. I then enabled restrictions and disabled iTunes Store, Installing Apps, Deleteing Apps, and In-App Purchases and I am still not having luck with getting the option to tun this on. The 'requrie passwork' is also set to 15 minutes. See pictures as maybe I am in the wrong place.

Can't download anything from itunes/app store after 5.0.1

I've read a few discussions on this topic but have yet to find any solution that works, so I'm reposting hoping someone has an idea.
We have an ipad 16gig, and recently updated to iOS 5.0.1. (via WiFi, this isn't a 3G model). Immediately after setting up after the update, the iPad can no longer update apps, download new apps, download iBooks, download songs, podcasts ... basically anything from the iTunes or App store. All are met with the message:
"Unable to Download (name here) - (name here) could not be downloaded at this time." with a Done or Retry button.
The same thing occurs for all apps, music, podcasts, etc... same message each time.
During the setup after the update was installed, we agreed to the new iTunes/App Store agreement, so I don't think it's that case where iTunes can't do anything because the Agree option got lost somewhere. I also don't have any downloads pending that need to be paused.
Solutions I have tried so far:
1. Restarting and resetting the iPad, both via the power button, and holding down the power button / home button.
2. Signing out of iTunes/App store, re-signing in, with two different Apple IDs.
3. A full restore of the iPad from my computer via iTunes.
4. Attempting to buy something free from iTunes or the App Store (somewhere this was suggested as a solution). Some descriptions of this solution implied it was to force itunes to ask you to agree to the new TOS, this hasn't happened, and we agreed to the new TOS when 5.0.1 started up.
5. Resetting my router. Didn't think this was the issue but did it anyway.
Googling the issue, apart from the above solutions, I've encountered something about "permissions" on a folder to which apps are downloaded being set wrong by the update, but I have no clue how to address that, it seemed to have something to do with "jailbreak" ipads of which this is not.
I'm about ready to take it to the Apple store but I was hoping I could find something online first, and spare confusing some poor Apple employee.

I found a solution, and it's horrible.
1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
And then, basically do this: http://support.apple.com/kb/HT4137 which translates to:
2. Settings > General > Reset > Erase all data
3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
4. Connect to iCloud to reclaim your iCloud stuffs.
5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
But miraculously, this let our ipad download apps again.
Again, restoring from a backup will not fix the problem.
All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

ITunes/App Store won't let me complete my purchase,

says there is billing problem with previous order and to please update payment plan

Have you logged into your account and checked/updated your payment details ? If there was a problem with your last purchase and iTunes wasn't able to collect its payment, then you won't be able to buy/download anything else from the store until you have a valid payment details on your account and what you owe has been paid off.
You should be ableto check/update your payment details on your account via your computer's iTunes : go into the Store > View Account menu option and log into your account, and on your account's details page there should be a payment link. If you are doing it on an iOS device (iPad, iPhone or iPod Touch) then tap on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : http://support.apple.com/kb/HT1918

In iTunes App Store, can't sign in on iPad 2 ios6

In iTunes App Store, can't sign in on iPad 2 ios6

Fix Mine!
PC w/ Win 7
Ipad 2
D-Link DIR-615 Version C1 Firmware 3.11NA ROUTER
Problems:
1. Can surf thru Safari in less than 5 minutes and then drops
2. When I try to go to App Store in less than a minute wifi drops
3. When I watch Youtube, the video stops downloading halfway because wifi drops
I am having this problem since I installed IOS6 last Monday the 24th of September.
SOLUTION:
RE-CONFIGURE ROUTER
1. On wireless settings under Setup tab:
   a. disable auto channel scan
   b. change chanel to 11
   c. rename SSID
2. On Firewall Settings under Advance Tab:
    a. enable DMZ (Demilitarized Zone)
    b. Input the DMZ ip address of the Ipad (ipad must be using static ip address)
Put Wifi to Static
1. When you are connected with you wifi, click on the blue arrow on the wifi's name
2. Copy all the settings of the DHCP to the Static
3. Copy the IP Address and input it on Routers DMZ
hope this will help....
we have different routers. dmz's function is just to set a computer OUTSIDE of the router for unrestricted internet connection... if you have feature on your router then try to set your ipad on this...
Hope this helps....

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

You need to sync the app to the iPod
iTunes: Syncing media content to iOS devices and iPod
Is the app compatible with your model iPod and iOS?
Are any Restrictions set that would prevent installing the app on your iPod? Settings>General>Restrictions
Do any apps no sync to the iPod?
Does any media now sync to the iPod?
Have you successfully synced aps to this iPod from this iTunes library before?

Does everyone need to use the same Apple ID/password for iTunes & App Store in iOS 8 Family share?

I just set up Family share on my 5S and my wife's 5, both running iOS 8. I am the organizer.
In order for my wife's purchases to be charged to my CC (per Family Share setup), does she need to be signed in under my Apple ID and password under Settings -> iTunes & App Store? Or, can she use her Apple ID (that she used with her previous App Store purchases)? Additionally, if she makes purchases in iTunes or the App Store under my Apple ID, does she need to enter my password?
If she's logged into "iTunes & App Store" on her phone, using her Apple ID, will it work?

Well thanx to your answer I sure did just sign out of my old id, & now it's working! Thanx a lot IIIaass, you saved me from having to deal with anymore frustration! Thanx IIIaass!

Smart family iCloud/apple id/iTunes/Apps Store setup?

Currently, we have the following setup:
Apple ID 1: (gen.appleid), used for:
Mac App Store for all compurers (desktops & laptops)
iOS App Store purchasing on Mom & Dad accounts on both Macs and their iOS devices
Apple Developer / Apple Seed
iTunes purchases on central OS X Server Computer including Match. This central server runsalways and can be accesses on all iOS devices for Remote, and from AppleTV. Mom and Dad thus have a full copy of their Music library on each account on each desktop
iTunes purchases on Mom & Dad OS X accounts on both Macs and their iOS devices.
Used as general Apple ID by Dad (e.g. find my iPhone etc)
Used for Home Sharing
Apple ID 2: (mom.appleid), used for:
Nothing specific yet
Apple ID 3: (dad.appleid), used for:
Nothing specific yet, an not even sure it exists already
Apple ID 3: (child1.appleid), used for:
iOS App Store purchases of child 1, has no credit card attached but gets money on it via gifts
iTunes Music / Video purchases of child 1
Apple ID 4: (child4.appleid), used for:
iOS App Store purchases of child 2, has no credit card attached but gets money on it via gifts
iTunes Music / Video purchases of child 2 (each child has his/her separate iTunes Library with apps & music and own iOS Device(s)
All iOS devices are synced with their owner's OSX account.
User accounts are accounts with Portable Home Directories so everybody can log in on any deskotp/laptop at home and away and get his/her own home directory there. Very nice, even if PHD syncing is not extremely robust.
This is a bit of a mess.
Mom & Dads photo's are separated, but they should be shared. There are two cameras, one used by Mom, and one by Dad and the photo's are in each account and sharing is a pain (and duplicates a lot)
Mom & Dad keep separate full copies of the large iTunes database. These are synched/matched via the gen.appleid account, but it takes up a lot of space.The large iTunes Library has one copy on the central server and two on each desktop.
All the other iCloud things are not used (e.g. calendar syncing etc.)
What is a good setup and how can I get their from this setup?

I assume you are all using one ID at the moment ([email protected]) for iCloud, iMessage, FaceTime and iTunes.
If your husband created his own ID ([email protected]) and your daughter her own ([email protected]), then you could do the following.
iCloud. Each of you use your own address, this keeps your contacts, calendars, photos, documents etc seperate, it also gives you all your own 5GB of cloud space for this data and back ups of your devices.
iMessage. If you want to see your daughters messages, then I'd suggest you and your daughter logs in with [email protected] and your husband with [email protected]
FaceTime. You can't really monitor FaceTime by sharing an ID, so I'd suggest you all log in to FaceTime with your own ID's.
iTunes & App Stores. I'd suggest you all use [email protected], that way you all have use of the existing purchases of apps, music, books etc.
In order to share your calendars, there are two ways.
1. You (or/and vice versa) could use the share feature in the calendar app (Tap calendars at the bottom of the calendar screen, then tap the i next to the calendar you want to share and add your husband to the shared section on the next page).
2. You (or/and vice versa) can add [email protected] to your device as a secondary iCloud account (settings > mail, contacts, calendars), this allows you to share mail, calendars, contacts, reminders and notes, which you can enable individually as you wish.

HT1311 I can't delete an iTunes/App Store account. How do I change it ?

I'm using my husband's iPhone and when I try to download apps it keeps asking me for his password. I thought I changed this in Settings>iTunes & App Store

go to
setting-itunes & app stores
and change the apple id

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ?

Hi I have an iTunes account with my uk debit card but am currently in Australia, can I buy and use an iTunes/app store gift card in AU$ or am I only allowed to acces the store in gbp£ ? Cheers

I had the same error when trying to update my apps on my ipod touch. I tried to input my security code numerous times to no avail. I also made sure my billing address was the same as what my bank had on file. To fix the issue I went into iTunes, logged onto the iTunes store, went to account settings and reviewed my recent purchases. Turned out that I had made a recent purchase and didn't have enough money left on my credit card to pay for it at the time. I paid off the credit card, and then input my security code once more and now it works fine. I've heard that some debit or pay as you go credit cards require a minimum balance, so make sure you have at least that amount in your account.

My ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was i

my ipod touch is connected to wi-fi but not access safari, youtube, itunes, app store, safari even tells me that is not connected to internet, also had trouble at first because I could not connect to wi-fi, afternoon much as told me that the password was incorrect when it was correct, please tell me as I do to let me access youtube, safari, app store, i tunes...
thanks

- Reset the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

"iTunes & App Store" fingerprint option disabled in Settings

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