ITunes, app store, iBooks store, etc won't load and I can't figure out why. I tried rebooting and it didn't help. Everything else works fine. Help please?
iTunes, app store , iBooks store, etc won't load and I don't know why. Everything else works fine, and I've rebooted it. The problem is still there and I know I have a good Internet connection. Help please?
Have you tried disconnecting and re-connecting to your network ?. And when you say rebooted do you mean a reset ? If not then try that : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing those apps completely. From the home screen (i.e. not with any of those apps 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iTunes, App Store and iBooks apps to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
Similar Messages
-
Macbook Pro 2014
13-inch
Intel i5
8GB RAM
128GB flash SSD,
Integrated Graphics
iPhoto library is on external HDD
I was in a slideshow, with around 1,911 photos in it. About halfway through, my Macbook ran out of battery. Now when I restarted and charged the Macbook and reopened iPhoto, the slideshow won't advance through photos, and I can't figure out any reason why it would do this.
I thought it may be corrupted, so I deleted and reinstalled iPhoto library, iPhoto itself, and disconnected and reconnected my external HDD.
This didn't work, the photos still won't advance.
I don't know any reason why this would be happening, and there is ample space on my internal drive.
I'm happy to provide more information if needed!
Many Thanks,
JamesMake a few tests, James, to narrow down the problem and find out, if the slideshow is corrupted, your iPhoto Library, or settings in your account.
To test, if only your slideshow has a problem, create a new slideshow, just for testing. Just use "File > New Slideshow" and add a few photos. Does this slideshow play correctly?
If the test slideshow does not play either, create a new iPhoto Library. Use the File menu in iPhoto: File > Switch to library > Create New. Import a few photos and create a slideshow. Does it play?
If even a new library does not solve the problem, test in a different user account (see this document: Isolating an issue by using another user account - Apple Support):
This process involves creating a new user account, logging in to it, and testing for the issue.
Create a new standard or admin user account in Users & Groups preferences.
Use these instructions for OS X Mavericks.
See these instructions for OS X Mountain Lion.
See this video, or these instructions for OS X Lion.
Optional: If you have any specific files you wish to test with, copy (don't move) those items to the /Users/Shared folder in the Finder.
Log out of your current user account by choosing Log Out from the Apple () menu.
Log in with the new account you created.
Attempt to reproduce the issue you were seeing in your regular user account.
After you have completed testing, log out of the test account by choosing Log Out from the Apple () menu.
Log in as your regular account.
After you have completed all testing with the test user account, you may want to delete it. You can delete an account in the Users & Groups pane of System Preferences.
Note: Prior to deleting a test account, make sure you are completely done with it. If you have files in the Guest User you wish to keep, you should copy them to the /Users/Shared folder .
If you should find, that slideshows only play in a new user account, post back. -
My safari won't open and I can't figure out why can anyone help me?
So every time I try to open safari it just shuts down and gives a problem report:
Process: Safari [2044]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 7.0.2 (9537.74.9)
Build Info: WebBrowser-7537074009000000~3
Code Type: X86-64 (Native)
Parent Process: launchd [160]
Responsible: Safari [2044]
User ID: 501
Date/Time: 2014-03-25 22:12:39.195 -0700
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: F628187A-5FBC-D5F6-712D-73E12650C3D2
Crashed Thread: 10
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001045dd420
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1045dd420:
-->
__TEXT 000000010d09b000-000000010d09c000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.AppKit 0x000000011165c236 -[NSThemeFrame _maxXminYResizeRect] + 1
1 com.apple.AppKit 0x000000011184a826 -[NSThemeFrame setBottomCornerRounded:] + 195
2 com.apple.Safari.framework 0x000000010d16d805 -[BrowserWindowControllerMac windowDidLoad] + 272
3 com.apple.AppKit 0x000000011179641c -[NSWindowController _windowDidLoad] + 450
4 com.apple.Safari.framework 0x000000010d39fff3 -[WindowController _windowDidLoad] + 43
5 com.apple.AppKit 0x000000011177d016 -[NSWindowController window] + 110
6 com.apple.Safari.framework 0x000000010d16e10a -[BrowserWindowControllerMac showWindow:] + 50
7 com.apple.AppKit 0x000000011184a605 -[NSDocument showWindows] + 100
8 com.apple.Safari.framework 0x000000010d13c47b -[BrowserDocument showWindows] + 39
9 com.apple.AppKit 0x0000000111849178 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 458
10 com.apple.AppKit 0x0000000111848f6f -[NSDocumentController newDocument:] + 36
11 com.apple.Safari.framework 0x000000010d2cf8c3 -[WindowReopener reopenWithArrayOfWindowControllerNames:] + 120
12 com.apple.Safari.framework 0x000000010d2cfa84 -[WindowReopener init] + 117
13 com.apple.Safari.framework 0x000000010d2cfb93 +[WindowReopener reopenWindows] + 43
14 com.apple.Safari.framework 0x000000010d0b1917 -[AppController _openUntitledFileWhileLaunching:] + 157
15 com.apple.Safari.framework 0x000000010d0ae7c3 -[AppController applicationOpenUntitledFile:] + 22
16 com.apple.AppKit 0x0000000111777e20 -[NSApplication _doOpenUntitled] + 447
17 com.apple.AppKit 0x000000011169af01 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 254
18 com.apple.AppKit 0x000000011169ac23 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 140
19 com.apple.AppKit 0x000000011169a80d -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 746
20 com.apple.AppKit 0x0000000111505b7b -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 323
21 com.apple.AppKit 0x0000000111505909 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 557
22 com.apple.AppKit 0x000000011150536b -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 242
23 com.apple.Foundation 0x000000010fa51f0a -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 294
24 com.apple.Foundation 0x000000010fa51d7d _NSAppleEventManagerGenericHandler + 106
25 com.apple.AE 0x0000000114532e1f aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 381
26 com.apple.AE 0x0000000114532c32 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
27 com.apple.AE 0x0000000114532b36 aeProcessAppleEvent + 315
28 com.apple.HIToolbox 0x00000001130c6161 AEProcessAppleEvent + 56
29 com.apple.AppKit 0x0000000111501246 _DPSNextEvent + 1026
30 com.apple.AppKit 0x0000000111500a2b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
31 com.apple.Safari.framework 0x000000010d101290 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
32 com.apple.AppKit 0x00000001114f4b2c -[NSApplication run] + 553
33 com.apple.AppKit 0x00000001114df913 NSApplicationMain + 940
34 com.apple.Safari.framework 0x000000010d2d306d SafariMain + 267
35 libdyld.dylib 0x0000000113b715fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x0000000113d16e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113e21f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113e24fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000113d17662 kevent64 + 10
1 libdispatch.dylib 0x0000000113b3643d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x0000000113b36152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x0000000113d16e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113e21f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113e24fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x0000000113d16e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113e21f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113e24fb9 start_wqthread + 13
Thread 5:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x0000000113d16716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x0000000113e22c3b _pthread_cond_wait + 727
2 com.apple.WebCore 0x000000011715ae8b WebCore::IconDatabase::syncThreadMainLoop() + 507
3 com.apple.WebCore 0x0000000117157a1f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore 0x000000010db7fc5f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x0000000113e20899 _pthread_body + 138
6 libsystem_pthread.dylib 0x0000000113e2072a _pthread_start + 137
7 libsystem_pthread.dylib 0x0000000113e24fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x0000000113d16e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113e21f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113e24fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x0000000113d16e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113e21f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x0000000113e24fb9 start_wqthread + 13
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x0000000113d12a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000113d11d18 mach_msg + 64
2 com.apple.QuartzCore 0x000000010ec78377 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x000000010ec782ad thread_fun + 25
4 libsystem_pthread.dylib 0x0000000113e20899 _pthread_body + 138
5 libsystem_pthread.dylib 0x0000000113e2072a _pthread_start + 137
6 libsystem_pthread.dylib 0x0000000113e24fc9 thread_start + 13
Thread 9:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x0000000113d12a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000113d11d18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000011062c155 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000011062b779 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000011062b0b5 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x000000010fa97967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x000000010fa9776b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x0000000113e20899 _pthread_body + 138
8 libsystem_pthread.dylib 0x0000000113e2072a _pthread_start + 137
9 libsystem_pthread.dylib 0x0000000113e24fc9 thread_start + 13
Thread 10 Crashed:
0 ??? 0x000000010f385598 0 + 4550317464
Thread 10 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000054 rcx: 0x000000010f26f000 rdx: 0x0000000000000054
rdi: 0x0000000000000000 rsi: 0x000000010eec6000 rbp: 0x000000010f270ff0 rsp: 0x000000010f270f70
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x00000001045dd420 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x000000010eec6000
rip: 0x000000010f385598 rfl: 0x0000000000010202 cr2: 0x00000001045dd420
Logical CPU: 1
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10d09b000 - 0x10d09bffd com.apple.Safari (7.0.2 - 9537.74.9) <16623B62-3663-3C26-BBD4-8B32AC882692> /Applications/Safari.app/Contents/MacOS/Safari
0x10d0a4000 - 0x10d5aaff3 com.apple.Safari.framework (9537 - 9537.74.9) <92E7195B-FAED-3578-96E2-6F75274C300B> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x10d994000 - 0x10d995ff7 libSystem.B.dylib (1197.1.1) <BFC0DC97-46C6-3BE0-9983-54A98734897A> /usr/lib/libSystem.B.dylib
0x10d9a0000 - 0x10d9beff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x10d9dc000 - 0x10d9ddfff libquit.dylib (161.2) <54B83D99-F84C-35E1-87D5-FCCB2F200FBD> /usr/lib/libquit.dylib
0x10d9e3000 - 0x10da00ff7 com.apple.framework.Apple80211 (9.3.1 - 931.58) <D5B2DD15-3DCC-31F6-9320-3A20A887C5D5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x10da0f000 - 0x10da0ffff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x10da16000 - 0x10da16fff com.apple.Cocoa (6.8 - 20) <E90E99D7-A425-3301-A025-D9E0CD11918E> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x10da1b000 - 0x10da79ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x10dab9000 - 0x10dac3ff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x10dad8000 - 0x10db42ff7 com.apple.framework.IOKit (2.0.1 - 907.90.2) <A779DE46-BB7E-36FD-9348-694F9B09718F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10db76000 - 0x10deedffa com.apple.JavaScriptCore (9537 - 9537.74.4) <0942FE6B-3152-30FC-B92A-92A1C29C5295> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x10dfe7000 - 0x10e19fff3 libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib
0x10e246000 - 0x10e330fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x10e34a000 - 0x10e37bff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x10e38c000 - 0x10e399ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x10e3a5000 - 0x10e3b3fff com.apple.opengl (9.6.0 - 9.6.0) <709F4A02-73A0-303C-86B5-85C596C8B707> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x10e3bc000 - 0x10e3fdfff com.apple.PerformanceAnalysis (1.47 - 47) <784ED7B8-FAE4-36CE-8C76-B7D300316C9F> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x10ec51000 - 0x10ededff3 com.apple.QuartzCore (1.8 - 332.3) <80F1068F-4A34-34FB-9E05-A2DC0700D2F2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x10eecb000 - 0x10f124ff9 com.apple.security (7.0 - 55471.14) <3F7100A0-FE46-333D-9A4B-396580F1B4FE> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10f273000 - 0x10f2e6fff com.apple.securityfoundation (6.0 - 55122.1) <1939DE0B-BC38-3E50-8A8C-3471C8AC4CD6> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x10f328000 - 0x10f356ff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10f38b000 - 0x10f3eeff7 com.apple.SystemConfiguration (1.13 - 1.13) <63B985ED-E7E4-3095-8D12-63C9F1DB0F3D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x10f429000 - 0x10f55fff6 com.apple.WebKit (9537 - 9537.74.9) <CA0C0387-8A66-34D4-8B1C-F5CDDBDA76BB> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x10f658000 - 0x10f848ffd com.apple.WebKit2 (9537 - 9537.74.9) <3F7B257F-D0DA-3AA8-BE8B-0C5474FE9806> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x10fa31000 - 0x10fd2ffff com.apple.Foundation (6.9 - 1056.13) <2EE9AB07-3EA0-37D3-B407-4A520F2CB497> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10ff72000 - 0x11011ff27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x110144000 - 0x110196fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x1101f7000 - 0x1102b9ff5 com.apple.CoreText (352.0 - 367.19) <24848DF1-67EC-3D41-9548-1F14C6DFBBF9> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x110328000 - 0x110329ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x110335000 - 0x1104a5ff8 com.apple.CFNetwork (673.2.1 - 673.2.1) <AE407146-CCF2-33DD-AAEA-6887FD6F45BA> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x1105b1000 - 0x1105b1fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x1105bb000 - 0x1107a0fff com.apple.CoreFoundation (6.9 - 855.14) <617B8A7B-FAB2-3271-A09B-C542E351C532> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x110912000 - 0x110a18ff7 com.apple.ImageIO.framework (3.3.0 - 1042) <6101F33E-CACC-3070-960A-9A2EA4BC5F44> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x110a80000 - 0x11139faf3 com.apple.CoreGraphics (1.600.0 - 599.20.11) <06212100-8069-31A1-9C44-F6C4B1695230> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x1114d2000 - 0x1114d2fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1114dd000 - 0x112053fff com.apple.AppKit (6.9 - 1265.19) <12647F2F-3FE2-3D77-B3F0-33EFAFF2CEA7> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1127da000 - 0x112809ff5 com.apple.GSS (4.0 - 2.0) <62046C17-5D09-346C-B08E-A664DBC18411> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x11282c000 - 0x11283dff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x11284a000 - 0x11284cfff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x112852000 - 0x11288aff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x1128c5000 - 0x112a18ff7 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <3511ABFE-22E1-3B91-B86A-5E3A78CE33FD> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x112ab1000 - 0x112ab1ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <486A97CD-C1F7-324D-87BC-B07F7A415B68> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x112abd000 - 0x112d05ff7 com.apple.CoreData (107 - 481.01) <DA339795-5D97-35B5-9B04-629830013720> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x112e30000 - 0x112e94fff com.apple.datadetectorscore (5.0 - 354.3) <B92E87D1-2045-3AB2-AE3F-8F948B30518A> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x112ed6000 - 0x113006ff7 com.apple.desktopservices (1.8.2 - 1.8.2) <76D6ED93-9D5A-3941-8B88-A1773290AE74> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x11308b000 - 0x113335ff5 com.apple.HIToolbox (2.1 - 697.4) <DF5635DD-C255-3A8E-8B49-F6D2FB61FF95> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x113494000 - 0x11349cff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x1134a9000 - 0x1134ebff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x113503000 - 0x1135eaff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x113624000 - 0x113708fff com.apple.coreui (2.1 - 231) <432DB40C-6B7E-39C8-9FB5-B95917930056> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
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0x116917000 - 0x116965fff com.apple.opencl (2.3.59 - 2.3.59) <8C2ACCC6-B0BA-3FE7-98A1-5C67284DEA4E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x11697f000 - 0x11698bff3 com.apple.AppleFSCompression (56 - 1.0) <5652B0D0-EB08-381F-B23A-6DCF96991FB5> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x116995000 - 0x1169aeff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x1169c5000 - 0x1169f5fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x116a24000 - 0x116a49ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x116a5c000 - 0x116adcfff com.apple.CoreSymbolication (3.0 - 141) <B018335C-698B-3F87-AF1C-6115C4FA8954> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x116af9000 - 0x116b51ff7 com.apple.Symbolication (1.4 - 129) <16D42516-7B5E-357C-898A-FAA9EE7642B3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x116b9c000 - 0x116bcbfff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x116be7000 - 0x116c46fff com.apple.framework.CoreWLAN (4.3.2 - 432.47) <AE6FAE44-918C-301C-A0AA-C65CAB6B5668> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x116c87000 - 0x116cb1ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x116cc4000 - 0x116d2afff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x116d8b000 - 0x116d8ffff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x116d9b000 - 0x116d9efff com.apple.help (1.3.3 - 46) <AE763646-D07A-3F9A-ACD4-F5CBD734EE36> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x116da6000 - 0x116db8fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x116dd5000 - 0x116dedff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x116e01000 - 0x116e02ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x116e0c000 - 0x116e0eff7 com.apple.securityhi (9.0 - 55005) <405E2BC6-2B6F-3B6B-B48E-2FD39214F052> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x116e19000 - 0x116fd7fff com.apple.GeoServices (1.0 - 702.15.12) <5A4D463F-689F-3822-BF26-A19D51503019> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x117136000 - 0x117140ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x117152000 - 0x117fa0fff com.apple.WebCore (9537 - 9537.74.11) <9683BA7C-A04B-3E33-B195-DCF1C2CABF95> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x11a4c2000 - 0x11a4eefff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x11a560000 - 0x11a56dff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian
0x11a589000 - 0x11a591ff3 libCGCMS.A.dylib (599.20.11) <BB1E8D63-9FA1-3588-AC5D-1980576ED62C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x11a6be000 - 0x11a6c1ffa libCGXType.A.dylib (599.20.11) <C0B41DDE-0988-3652-B03B-9E5EB0DABAEB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x11b361000 - 0x11b389ffb libRIP.A.dylib (599.20.11) <D79461A6-2E24-3531-ADA2-EAC972384A7D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x11ccaf000 - 0x11cf40fff com.apple.RawCamera.bundle (5.04 - 736) <0C8A3629-BEAC-34A7-A3A3-B9AF4B3AB4B4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff68bd8000 - 0x7fff68c0b817 dyld (239.4) <2B17750C-ED1B-3060-B64E-21897D08B28B> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 5660
thread_create: 892
thread_set_state: 883
VM Region Summary:
ReadOnly portion of Libraries: Total=161.7M resident=73.7M(46%) swapped_out_or_unallocated=88.0M(54%)
Writable regions: Total=1.1G written=10.3M(1%) resident=28.2M(3%) swapped_out=0K(0%) unallocated=1.1G(97%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 124K
CG image 264K
CG shared images 180K
CoreServices 16K
Foundation 4K
JS JIT generated code 8K
JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
Kernel Alloc Once 8K
MALLOC 48.8M
MALLOC (admin) 32K
Memory Tag 242 12K
SQLite page cache 384K
STACK GUARD 56.0M
Stack 12.1M
VM_ALLOCATE 16.4M
WebKit Malloc 1232K
__DATA 23.5M
__IMAGE 528K
__LINKEDIT 41.9M
__TEXT 119.9M
__UNICODE 544K
mapped file 42.1M
shared memory 4K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 364.0M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1You installed the "Genieo" search-hijacking rootkit. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the tedious procedure below to disable Genieo. This procedure may leave a few small files behind, but it will deactivate any version of the rootkit that I know of.
Back up all data. You must know how to restore from a backup even if the system becomes unbootable. If you don't know how to do that, or if you don't have any backups, stop here and ask for guidance.
Step 1
Triple-click anywhere in the line below on this page to select it:
/etc/launchd.conf
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
A folder may open with a file selected, or the file may not exist, in which case you'll get a message that it can't be found. If it does exist, it's a configuration file created or replaced by the Genieo installer. Any software installer that does this should be considered ipso facto malware. Move the file to the Trash. You'll be prompted for your administrator password. Then restart, empty the Trash, and continue as below.
IMPORTANT: If the launchd.conf file exists, you must move it to the Trash and restart before continuing. Otherwise the system may become unbootable. In that case, restore from your backup and start over. That's how badly Genieo has sabotaged your system. If you're not sure you can complete this step, stop here and ask for guidance.
Some installations of Genieo don't include the launchd.conf file, perhaps because it has already been removed. The absence of that file doesn't mean that Genieo is not installed.
Step 2
Quit the Genieo application, if it's running. Force quit if necessary.
Move each of these items to the Trash in the same way as above:
/Applications/Genieo.app
/Applications/Uninstall Genieo.app
/Library/Frameworks/GenieoExtra.framework
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
There's no need to restart after each one. Again, some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 3
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this undesirable software. Chances are you got it from one of the Internet's open sewers such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. Typically the ad is a large green button labeled "Download Now" in white letters. The button is designed to mislead people who want to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Genieo developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. It must be said that this failure of oversight is inexcusable and has seriously compromised the value of Gatekeeper and the Developer ID program. You cannot rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the developer sometimes shows up under the name "Genieo support." If that happens, don't believe anything he says, but feel free to tell him what you think of his scam. -
I have an iPad 2 with most recent update 8.1.3. I have been experiencing connection problems, wifi dropping all the time. I get the prompts to enter passwords for iCloud and i Tunes all the time. I finally synched my Apple ID with my iTunes ID but the iCloud is still connected to an old email. I cannot figure out how to delete it as iCloud is not accepting the password I am using. I go round and round with changing passwords, etc. What am I doing wrong? How can I sync everything?
Hi, Abril_Perez17.
This may be related to a new feature embedded in iOS7 that shows all purchased music by default. Go to Settings > Music, then turn off Show All Music. See if the issue ceases once the feature has been disabled. This information is located on page 63 of the user guide below.
iPhone User Guide
Regards,
Jason H. -
I got an iTunes card for a friend but when he goes to redeem it it says invalid
The javadoc of createImage() states that "The return value may be null if the component is not displayable."
Not sure, but it may be that you need to call init() after this.setVisible(true). -
I recently deleted iTunes off my computer by accident, when I reinstalled it I got the new version and I can't figure out how to get my music to store on my iTunes to transfer from my iPhone to my iTunes. I goal is to get my iPod filled with the music that I have stored on my iPhone and figured the only way to do so is to use iTunes as my transfer hub. Any suggestions?
Wow you're kind of a iTunes bully. Dude the reason I am asking for advice and help is I am completely computer ********. If I knew the answer I wouldn't be asking. Anyways. Question to anyone else.
If I have no music on my iTunes at all and no music on my computer, hard drive or any other version of storage yet there is a playlist on my iPhone. While my iPhone is plugged into my PC and my iTunes is up, is there a way to swap my playlist from my iPhone to my iTunes? Directly? Without downloading some new media source or backing up my old media source from my history. The reason everything was deleted (iTunes and media source) was due to the size of everything and space it was requiring. I am simply trying to get 233 songs from A to B.
I have tried magic but it is not working.
<Edited By Host> -
I have a verizon IPhone and i can't figure out how to get my ringtones from the app to iTunes, my account doesn't have a ringtone section in the liRingtone Folder?brary, how do you enable the ringtone folder?
Edit > Preferences. Select the check box for Ringtones, this will add them to the listing in iTunes.
Not sure that really answers your question though. -
I'm trying to make an in app purchase and it keeps telling me to come to the support page but I can't figure out why it won't let me do it
And I have gone to the support and it was no help
-
How do I re-download podcasts? My external hard drive failed and I can't figure out how to download them again in the updated iTunes.
The Time Capsule drive is a network drive. You have to mount it on the desktop before you will be able to drag/drop files onto the disk. More tips are in this thread:
https://discussions.apple.com/message/17312017#17312017
.....and then delete them from the Mac to free up space?
The Time Capsule was designed for your backups.
If you move a file to the Time Capsule drive and delete the file from your Mac.....you have no backup.
Your only copy of the file will be on the Time Capsule drive. I would only do this with files that I could afford to lose.
All drives fail. When.....not if....the Time Capsule drive has a problem, you will lose your data. -
Can I get help with podcasts? When I try to open the podcasts tab, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish. everything else works fine, it even downloads podcasts and syncs.
The only other thing I can suggest is to use the Repair option for iTunes.
Download the iTunes programme (do not uninstall your current iTunes) and then "install" the new copy. At some stage you should see an option to "install" or "Repair". Take the Repair option.
Once you've done that, if you still have a problem, I don't know what else to suggest, except to search through the discussions to see if anyone else has had the problem and managed to fix it. -
I'm having trouble buying a season pass for The Americans. I have purchased passes to Justified for the past 4 years with no problem. Can't figure out why this purchase won't work.
What is the problem that you are having ? If you are getting an error message then what does it say ?
-
5300+ of my 5600+ songs uploaded into iTunes match. One album of songs, private label, shows that it's loaded (there's a "cloud" beside all the songs), they are appropriate-bit-rate MP3s, and play just fine on my iMac. However, they're greyed-out when I try to download them to my iPhone 5. Any ideas?
Further investigation (and adding some display columns for iCloud status) revealed this album, among a few hundred other songs, were "Waiting". Observing it run, iTunes Match would attempt to upload song #1 (not on this album) then restart. Again and again.
Using Launcher to get to the Console, I found a iTunes Match "unexpected connection closure" error listed, about a couple hundred times since I started this process on Saturday. Not good. And then a bunch of Google results for various potential problems.
Examining my results, now with that iCloud status column, I found that basically my entire Old Time Radio library won't load, since it's bitrate is way too low (1930's radio mysteries didn't have a lot of fidelity, and don't need it now, particularly. So...that makes iTunes Match a non-starter for me, anyhow.
Off it goes. I'm back to sync'ing portions of my library again. Until I get an iPhone with more capacity. -
How to download elements 13 to Mac OS computer. It's telling me to choose an app to open file. I can not figure out which
if you have a serial number, and if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.
or you can dl from dell, https://smartsource.dell.com/ -
I'm trying to organize my PDFs in iBooks on my ipad2 and can't figure out how to combine multiple PDFs into one. Any thoughts?
I'm trying to organize my PDFs in iBooks on my ipad2 and can't figure out how to combine multiple PDFs into one. Any thoughts?
-
I do not have ios5 on my iPad and I can not seem 2 find the iTunes app so I can download it. I am very frustrated. Can someone help me please?
You don't download it from the iTunes app. Read:
iOS 4: Updating your device to iOS 5 or later
If you have an iPad 2 or the new iPad it will be updated to iOS 6.
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