ITunes, App Store, Internet

Hi, I have an iPod 4th generation and the other day it was working fine and I was able to download off of iTunes and the App Store, as well as retrieving my email. However, now even though I have a solid wifi connection it won't connect to anything else. I tried resetting and that didn't do anything to help. I have also tried other wifi connections and nothing seems to be working. Please help me...Thanks

Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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- Reset the iPOd. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

ITunes, app store, iBooks store, etc won't load and I can't figure out why. I tried rebooting and it didn't help. Everything else works fine. Help please?

iTunes, app store , iBooks store, etc won't load and I don't know why. Everything else works fine, and I've rebooted it. The problem is still there and I know I have a good Internet connection. Help please?

Have you tried disconnecting and re-connecting to your network ?. And when you say rebooted do you mean a reset ? If not then try that : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
You could also try closing those apps completely. From the home screen (i.e. not with any of those apps 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iTunes, App Store and iBooks apps to close them, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

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I could connect before syncing. I restarted the phone. The issue started right after connecting syncing to my computer.

Thanks for your reply.
I just tried your suggestion, but got the same error.
In mail: "the connection to the server failed"
In App Store: "Cannot connect to iTunes Store"
In Facebook: "Network Error"
I have 4 bars and have 3G coverage. I can call and text.

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Please help me out with this problem..!!!
After downloading app from itunes app store and connecting my iphone5 to the windows 8 laptop i cannot sync the downloaded apps even if I press SYNC button.. and its getting installed if i switch on my phones internet packet data..I don't know why this is happening please help me asap..

http://support.apple.com/kb/ht1296 this may help!!!

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rmau61 wrote:
iTunes app store in Australia has had VERY slow download ALL day. Any suggestions.
contact apple support to see what is going on -- there have been complaints about Icloud servers and mail - so hazarding a guess that they have a problem somewhere between you and them. Weather (storms) can cause an internet connection to be slow - or have to be rerouted in the system causing a traffic jam somewhere along the line. Generally - in the US I check the national weather service map and if there are storms in certain areas I give it up for the day as its just not going to connect.

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Fix Mine!
PC w/ Win 7
Ipad 2
D-Link DIR-615 Version C1 Firmware 3.11NA ROUTER
Problems:
1. Can surf thru Safari in less than 5 minutes and then drops
2. When I try to go to App Store in less than a minute wifi drops
3. When I watch Youtube, the video stops downloading halfway because wifi drops
I am having this problem since I installed IOS6 last Monday the 24th of September.
SOLUTION:
RE-CONFIGURE ROUTER
1. On wireless settings under Setup tab:
   a. disable auto channel scan
   b. change chanel to 11
   c. rename SSID
2. On Firewall Settings under Advance Tab:
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Put Wifi to Static
1. When you are connected with you wifi, click on the blue arrow on the wifi's name
2. Copy all the settings of the DHCP to the Static
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hope this will help....
we have different routers. dmz's function is just to set a computer OUTSIDE of the router for unrestricted internet connection... if you have feature on your router then try to set your ipad on this...
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iTunes & app store not responding.
app store blocked;
both latest versions
good internet acess
no firewall issues
tested on different networks
went through apple support but no solution
any idea ?

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

My new iPhone 4S can't connect to iTunes, App Store or iBooks via Wi-Fi. Works with 3G network. How to fix this?

My new iPhone 4S (week old) can't connect to iTunes, App Store or iBooks via Wi-Fi (and some other apps e.g. Hollister – but most of the other apps like Safari or ebay work fine). There is no problem with those apps loading via 3G network. When I turn off the wi-fi, it runs over 3G and i can access App store without any problem. When i turn off the 3G network and turn the Wi-Fi on, those apps like App Store won't work, other apps work fine. When i turn on both Wi-Fi and 3G, the App store (and so on) is also not working, other apps are.
I also found out that when the Wi-fi is on and I sign out my apple ID, the App store starts working! But when I log in again, it will imediatelly stop working. I've tried logging in with others apple IDs, still with the same result. There is no problem with my apple ID account, because it works on my iPad, even via Wi-Fi.
When i first set up my iPhone, there were no complications using App store ia Wi-fi with exactly the same account. I don't know if it has anything to do with it, but this problem started when i logged in with my UK account and then wanted to log back in with my Czech account.
I tried turning it off, hard reset and deleting my iPhone several time (even without back up). Nothing worked since then.
Does anyone have any idea how to fix this?
I would really appreciate ANY help. This porblem is driving me crazy!

I am also having the same issue. Please help!

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

I downloaded an app in the itunes app store on my pc and it's in my library, but it will not show up when i click ipod then apps?

You need to sync the app to the iPod
iTunes: Syncing media content to iOS devices and iPod
Is the app compatible with your model iPod and iOS?
Are any Restrictions set that would prevent installing the app on your iPod? Settings>General>Restrictions
Do any apps no sync to the iPod?
Does any media now sync to the iPod?
Have you successfully synced aps to this iPod from this iTunes library before?

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I've read a few discussions on this topic but have yet to find any solution that works, so I'm reposting hoping someone has an idea.
We have an ipad 16gig, and recently updated to iOS 5.0.1. (via WiFi, this isn't a 3G model). Immediately after setting up after the update, the iPad can no longer update apps, download new apps, download iBooks, download songs, podcasts ... basically anything from the iTunes or App store. All are met with the message:
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The same thing occurs for all apps, music, podcasts, etc... same message each time.
During the setup after the update was installed, we agreed to the new iTunes/App Store agreement, so I don't think it's that case where iTunes can't do anything because the Agree option got lost somewhere. I also don't have any downloads pending that need to be paused.
Solutions I have tried so far:
1. Restarting and resetting the iPad, both via the power button, and holding down the power button / home button.
2. Signing out of iTunes/App store, re-signing in, with two different Apple IDs.
3. A full restore of the iPad from my computer via iTunes.
4. Attempting to buy something free from iTunes or the App Store (somewhere this was suggested as a solution). Some descriptions of this solution implied it was to force itunes to ask you to agree to the new TOS, this hasn't happened, and we agreed to the new TOS when 5.0.1 started up.
5. Resetting my router. Didn't think this was the issue but did it anyway.
Googling the issue, apart from the above solutions, I've encountered something about "permissions" on a folder to which apps are downloaded being set wrong by the update, but I have no clue how to address that, it seemed to have something to do with "jailbreak" ipads of which this is not.
I'm about ready to take it to the Apple store but I was hoping I could find something online first, and spare confusing some poor Apple employee.

I found a solution, and it's horrible.
1. Back up your data. I used iCloud, but I also made a restore file through itunes, though you CAN'T USE THAT RESTORE TO FIX THIS PROBLEM. It will just install the problem anew! Delightful!.
And then, basically do this: http://support.apple.com/kb/HT4137 which translates to:
2. Settings > General > Reset > Erase all data
3. Set up your iPad as a new ipad - if you choose to restore from an old restore file, you'll just reinstall the original problem.
4. Connect to iCloud to reclaim your iCloud stuffs.
5. Spend the next hour annoyed and frustrated as you restore your music, photos, apps, etc... to what you think you had them.
But miraculously, this let our ipad download apps again.
Again, restoring from a backup will not fix the problem.
All this speaks to some issue that requires the drive on the ipad to be reformatted with new permissions, or something, which is pretty **** annoying. Waiting to see the problem re-appear after it's finished syncing my music. Hurray!

How can I correct the iTunes/App Store error I'm getting on my 4s, since upgrading to IOS 7?

Since upgrading to IOS 7 on my iPhone 4s I cannot download from iTunes/App Store - I get the message "... could not be downloaded at this time. Please try again later". I can download via iTunes on my laptop and then transfer via iCloud no problem, but can't make purchases directly.
How can I resolve this issue?

Hey HeatherBanker!
Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden

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Angle Bar Solutions Movie Maker app for the iPhone is being miss-sold.
It is advertised as having Time-Lapse capabilities but it does not have these.
When I write a review to warn others the review gets posted before the one saying that all previous reviews are irrelevant as an update has added the functionality.
There is no update!
The app cannot do Time-Lapse!
I want a refund and I want Apple to remove the app from iTunes App Store.
Please help.

I would email iTunes Customer Service:
http://www.apple.com/support/itunes/store/browser/
CG

I am sonu v s from india...i am a apple id user...now i have a problem regarding this apple ID...i forget my apple ID security Qn...so i can't access and purchase any apps by using my apple ID..4 tms i frwd my reqst using itune apps store bt no solutn

I am sonu v s from india...i am a apple id user...now i have a problem regarding this apple ID...i forget my apple ID security question...so i can't access and purchase any apps by using my apple ID..4 times i frwd my reqst using itune apps store but i can't get any solution....many times i my try to call u bt there is no response from ur custmr support group...pls kindly give me any solution

Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN

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I just set up Family share on my 5S and my wife's 5, both running iOS 8. I am the organizer.
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Well thanx to your answer I sure did just sign out of my old id, & now it's working! Thanx a lot IIIaass, you saved me from having to deal with anymore frustration! Thanx IIIaass!

ITunes, App Store, Internet

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