ITunes Apple Application Support error on Windows 7 Professional PC HRESULT: 0x80070091
Hello,
ITunes suddenly stopped working on my Windows 7 Professional PC.
I was initially getting an Error 2 -- and I followed the instructions to uninstall and reinstall iTunes (restarted, updated Windows and ran CCleaner inbetween).
After the new install, I received the error:
Apple Application Support was not found.
I downloaded WinRAR and tried to install a standalone version of Apple Application Support. I still cannot start iTunes, and receive the following error message.
Error message:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT, type="win32",version='8.0.50727.6195",publicKeyToken="1fc8b3b9a1e8e3b',processo rArchitecture='amd64'. Please refer to Help and Support for more information. HRESULT: 0x80070091.
I have a new laptop with Windows 8.1, and I want to transfer my libraries to it anyways. So, I'd like to either get iTunes functional on the Windows 7 PC, or find out if there is a way to simply move the libraries for ipod and ipad to the laptop without iTunes active on the PC.
Thanks so much for your help.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally.
tt2
Similar Messages
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Apple application support error 2 (windows 7 error 2)
I get the following error when I try to launch iTunes "apple application support error 2 (windows 7 error 2)". I have uninstalled and reinstalled iTunes several times and still I get that same error message. I have also right clicked on the desk top icon and pressed "run as administrator".What do I need to do to fix this problem?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally.
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I recently downloaded the most current version of itunes automatically, got an error during the install process and was unable to open my existing itunes after that occurrance. I unistalled and reinstalled 3 times. Says installed finished but when I try to open itunes I get the following pop up.
Apple Application Support required. Error 2 (windows error)
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MartyLet's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I downloaded the Windows 64-bit version of iTunes, but the application won't run. It comes up with Apple Application Support - Error 2. How can I fix this? I have uninstalled and reinstalled it several times and it still doesn't work.
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It says this when I try to open iTunes:
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An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4... Please refer to Help and Support for more information. HRESULT:0x800736FDYou have missing information in your Windows programming.
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Hi teri 5859,
If you are having launch issues with iTunes on your Windows machine, you may find the following article helpful:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
If the issue persists, you may want to try completely uninstalling and reinstalling iTunes:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Regards,
- Brenden -
I have loaded itunes on my laptop, unistalled and reinstalled and keep getting "Apple Application support" error 2. Any suggestions?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Application Support won't install normally.
tt2 -
I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same message. What is a solution?
Is that an error 2 message?
If so, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Can't run iTunes, Apple Application Support program missing.
Can't run iTunes, Apple Application Support program missing. It's a brand new computer, never had iTunes installed. I've attempted 16 installs, each time uninstalling the previous install and verifying no Apple software installed before trying again; I've also been using different browsers, still no luck. Windows 7, 64 bit.
Try downloading 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). AAS might not install right now, but you may get a more useful error message as to why not, or it might install once the other components have been installed.
tt2 -
my kids reset my ipod touch i have a Toshiba laptop i tried downloading i tunes but an error comes up Apple application support Error 2 what do i do
Issues installing iTunes or QuickTime for Windows
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Troubleshooting issues with iTunes for Windows updates
If still problem post in the iTunes for Windows forum
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i had a message that said i was missing msvcr80.dll and i did everything it said to and now it says i am missing apple application support error 2. how do i fix this
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Error 2 and Apple Application Support Not Found - Windows 8.1 Pro
I was unable to update iTunes when the new update came out, so I uninstalled it and reinstalled it. When re-installing it I received the following error:
An error occurred during the installation of assembly ‘Microsoft.VC80.CRT,type=”win32”,version=”8.0.50727.6195”,publicKeyToken=” fc8b3b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070422.
I click OK and the process continues until I receive the following error:
Service ‘Apple Mobile Device Service’ (Apple Mobile Device Service) failed to start. Verify that you have sufficient privileges to start system services. “
I ran the program as an Administrator from the start, so I do have sufficient privileges. I am given three options: Abort, Retry, and Ignore. Retry doesn’t work, so I hit ignore. The process then completes and when I try and open the program I receive the following error:
Apple Application Support was not found. Apple Application Support is requires to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2
I have uninstalled and reinstalled numerous times and attempted Apple Application Support by itself by unzipping the setup. When I do that I receive the following error:
An error occurred during the installation of assembly ‘Microsoft.VC80.CRT,type=”win32”,version=”8.0.50727.6195”,publicKeyToken=” 1fc8b3b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070422.
I have no idea what else to try. Please help.
System Info:
Windows 8.1 Pro
Processor Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
Ram 16 GB
64-Bit OS, x64-based processorFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Itunes won't download. apple application support error.
When trying to download itunes in order to use my new nano device, The error message need apple application support comes up. Have contacted maker of my laptop (Toshiba) they want me to pay for their help. I don't have a geek squad plan. there has to be a way to get the apple application support in order to enjoy my new nano. Or, I'll have to return it. any suggestions.
Are you able to uninstall Apple Application Support?
This Apple article will give you more information about removing the Apple related apps -> Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
After removing Apple Application Support, try to download and reinstall iTunes from here -> http://www.apple.com/itunes/download/ -
Please refer to Help and support for more information.
HRESULT:0x80070003 assembly interface : IAassemplyCache, function : CreateAssemplyCacheltem, component:
{63E949F6-03BC-5C40-A01F-C8B3B9A1E18E}OK. You may have to reinstall everything from scratch but follow following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch -
Apple Application Support Error
I've tried everything I can to fix this problem.
At first it was as simple as uninstall / reinstall itunes.
First problem occured - apple mobile device isnt detected and in services it gives me an error when im trying to stop / start it and set it on automatic
Next it was about Quicktime and fixed that, and I thought everything was fine but I can't open Itunes, It keeps saying "apple application support not found".
I uninstalled everything but I can't seem to get rid of that particular one.
It says
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'AppleApplicationSupport.msi' in the box."
The file doesn't exist to my knowledge. I cleaned the temp folder, of any traces of Apple, Itunes etc so i can reinstall but I can't get rid of Apple Application Support or even know what to do with it. Im completely lost on what to doLet's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
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