ITunes/AppleTV issues

Hello,
I'm trying to play iTunes music from my iMac on my Apple TV.
The iMac is running OSX 10.6.8 (Intel core 2 duo)
I have just upgraded iTunes, believing this to be required in order to connect with AppleTV. Since the upgrade, I am unable to open iTunes on the iMac. I icon bobs three times and nothing happens.
Figured that perhaps the OS needs updating, but unable to download Yosemite either.
Not sure what my next step should be. Any ideas?
Thanks in advance!

Hi BrianMktg,
Oh man, that definitely sounds frustrating! Based on the information you have provided, it sounds like iTunes is no longer responding/opening on your iMac. Let’s see if we can troubleshoot this issue before moving on to the AirPlay issue. To begin, you can attempt the steps in the following resources:
iTunes: Troubleshooting issues with third-party iTunes plug-ins - Apple Support
http://support.apple.com/en-us/HT203395
Troubleshooting iTunes installation on Mac OS X - Apple Support
http://support.apple.com/en-us/HT201693
Thanks,
Matt M.

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