ITunes Application Tab Greyed Out

i got a new computer with windows 7 64 (my original computer was vista 32) and reinstalled itunes and reconnected my ipod touch. now when i connect my ipod the applications on my ipod are all greyed out and i can't access them. do i need to go on my old computer and move the files over that i had downloaded before before i can sync it? I have the latest ipod touch with updated software.

figured it out

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how do you download music in itunes that is greyed out due to explicit content?

Hi Wheels272727,
If you have questions about the Parental Controls settings in iTunes, you may find the following article helpful:
iTunes: Using Parental Controls
http://support.apple.com/kb/ht1904
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I have been struggling to sync my ipod for several weeks now. I am becoming desperate, help would be really appreciated!
Operating system and software versions:
Windows 7 64 bit
itunes 10.5.3.3
ipod touch
iOS 5.0.1
This is what has happened so far:
Itunes stopped recognizing Ipod when connected through usb cable, although windows did recognize the device.
The following error appeared: "Itunes has recognized an ipod but it could not be correctly identified, please disconnect the device and try again"
For a couple of weeks I tried everything: I uninstalled and reinstalled itunes and every other apple software, I reinstalled ipod drivers, usb drivers, restarted services, reinstalled services, tried syncing using winamp and songbird with no success, restart ipod, etc. I connected the ipod to my mom's computer, and it was recognized. I connected a friend's ipod touch to my computer, and it was recognized. The only thing I managed to do, was a backup using icloud.
Finally, I remembered installing my motorola phone software a couple of days before the problem started. I uninstalled the motorola software, reinstalled itunes and voila! itunes recognized the ipod once again.
only... now the problem was that the sync option had been replaced by restore. So I tried restoring to the icloud backup, and it worked, except all the music dissappeared from my ipod. Then I tried syncing and the sync button was greyed out.
So I tried restoring ipod with itunes backup.... again, unable to sync.
So then I tried restoring ipod as if it were new... again! unable to sync.
the sync button is greyed out and nothing happens when i click on it. the apply changes button is the same. I've tried manually adding music with no success.
I'm just desperate, I don't know what else to do!!! Please someone help!

I am having the same issue with my iPod touch. I installed both iOS 5 and iTunes 10.5 this weekend, and now the sync button (in iTunes, on the summary tab of my device info) is always greyed out.
[edit to add]: I've restarted my computer several times, and also tried restoring the iPod several times, to no avail. I'm running Vista.
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I would like to delete a number of old apps from my iTunes. However, when I go to the 'Apps' tab and highlight the app it doesn't delete. Also, when I go into 'Edit', the 'Delete' button is greyed out. I have tried logging out of my iTunes account and logging back in, switching the computer on and off and also by trying with both plugging in both my iPhone and iPad. Nothing works! I would much appreciate any ideas.
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Hi bickyk,
Welcome to the Support Communities! The article below explains how to delete apps from your Mac, iPhone or iPad. On your Mac, you should be able to click on the app to select it, and then press Delete on your keyboard.
If for some reason you are not able to delete the app from your computer, you can hide it instead. Click on the link below for complete details. I've highlighted the key points for you.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support
http://support.apple.com/en-us/HT5772
You can delete items that you bought from the iTunes Store, App Store, iBooks Store, or Mac App Store from your iOS device, Mac, or PC. Because Apple TV (2nd and 3rd generation) plays content from the cloud, you don't need to delete items from your Apple TV.
Before you delete an item, make sure you can download it again. If you can't or need to pay to download it again, back up the item before you delete it.
After you delete an item, it might still be visible if you can download it again from iTunes in the Cloud. The Download icon will appear next to these items. You can hide items available in iCloud and purchases from the Mac App Store.
Apps
Open the section below for the device you're using.
iPhone, iPad, or iPod touch
Tap and hold the app you want to delete.
The apps will begin to jiggle.
Tap the X on the app.
Mac or PC
Open iTunes.
From the Library pop-up menu, choose Apps.
Click the app you want to delete.
Press Delete on your keyboard.
Hide and unhide purchases in the Mac App Store - Apple Support
http://support.apple.com/en-us/HT4928
Hide your purchases
If you hide an item you purchased in the Mac App Store, you won't get update notifications for it, and you won't see it on your Purchases page. If you're using Family Sharing, hidden items will also be hidden from your family members.
Use these steps on OS X Mountain Lion or later:
Open the Mac App Store.
Choose Store > Sign In, then enter your Apple ID and password.
Click Purchases.
Right-click the item that you want to hide and choose Hide Purchase. A prompt will ask if you're sure that you want to hide the item.
Click the Hide Purchase button. The item will fade. The item below it, if there is one, will replace it in the list.
Use these steps on OS X Lion:
Open the Mac App Store.
Choose Store > Sign In, then enter your Apple ID and password.
Click Purchases.
Locate the item that you want to hide.
Click the X to the right of that item. The item will fade. The item below it, if there is one, will replace it in the list.
I hope this information helps ....
- Judy

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I've seen posts from others dating all the way back to 2005, so clearly this is an issue that recurrs. Has anyone had any luck at all resolving this?
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Yes, I'm having trouble with the Applications Tab, too.
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Hey
Itunes match will be in a loop. I have unlimited internet but it does take up bandwith. The worse problem is it can never finish step three. I have tryed signing in and out of my apple ID, but that does not seem to help. I go to my iphone and it has songs that are localy stored on it greyed out, like what people are saying about songs they have in the cloud. I can figure it out, i tryed these steps of getting the song off icloud, bring it back in, the uploading it. It just does not seem to be doing anything for me, pleas help!

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What is the iCloud status of these tracks?
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Hi,
I hope someone can help as this has been driving me crazy the last few days.
I imported some cd's into my itunes library & connected my ipod classic to my laptop (Win 7) expecting it to sync the music, it didn't. The music I imported is visible in my itunes library but is greyed out.
I keep my music on my external (G) drive & itunes points to my G drive correctly i.e. Edit>Preferences>G:>itunes music folder. I'm runnning itunes ver 2.0.1 (this updates automatically). My G drive itunes folder contains all my music folders plus: itunes Library (database file) & Library XML doc file. My C drive itunes folder contains: Album Artwork Folder, itunes Media Folder, itunes Library Extras Folder, itunes Library Genius Folder, itunes Library File & itunes Music Library XML doc file.
I've not experienced any problems before but it appears to have happened since the update.
Thanks.
Gary.

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I am running 10.4.11. In System Preferences, under Sharing, the Firewall tab is greyed out, suggesting my firewall is not running or has been tampered with.
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brendan% sudo ipfw show
02000 844220 100107534 allow ip from any to any via lo*
02010 0 0 deny ip from 127.0.0.0/8 to any in
02020 0 0 deny ip from any to 127.0.0.0/8 in
02030 0 0 deny ip from 224.0.0.0/3 to any in
02040 0 0 deny tcp from any to 224.0.0.0/3 in
02050 388115 29754604 allow tcp from any to any out
02060 690200 900600320 allow tcp from any to any established
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02070 0 0 allow tcp from any to any dst-port 123 in
02080 0 0 allow tcp from any to any dst-port 135 in
02090 0 0 allow tcp from any to any dst-port 8135-8137 in
02100 0 0 allow tcp from any to any dst-port 21 in
02110 0 0 allow tcp from any to any dst-port 500 in
12190 0 0 deny log tcp from any to any
20000 0 0 deny log icmp from any to me in icmptypes 8
65535 92033 23684897 allow ip from any to any
Does this look suspicious? I also tried:
brendan% /usr/libexec/FirewallTool
Firewall Tool: Error, sysctlbyname(net.inet.tcp.blackhole): 1
Firewall Tool: Error, sysctlbyname(net.inet.tcp.loginvain): 1
Firewall Tool: Error, sysctlbyname(net.inet.udp.blackhole): 1
Firewall Tool: Error, sysctlbyname(net.inet.udp.loginvain): 1
Firewall Tool: Error, sysctlbyname returned: -1
Firewall Tool: Error opening socket
Firewall Tool: Error 1, Error setting up V4 Firewall!
Firewall Tool: Error opening socket for V6!
Firewall Tool: Error 1, Error setting up V6 Firewall!
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If I want to reset and restart my Firewall, how do I do that, if the tab is greyed out in System Preferences?
If I want to load a backup copy of my firewall configuration, what file do I need to copy from my backup disk? There is no /etc/firewall.conf on my system.
Thanks.

As I recall, if you do any sort ipfw stuff in command line under Tiger, that that made Sharing > Firewall gray out. Try doing a sudo ipfw flush then see if that lets you reconfigure from Sys Prefs.
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Some time ago, I downloaded some songs and when I synced them to my iPod, they were greyed out and I couldn't play them on the iPod touch. ( I can still play them in my iTunes library on my computer. )
Today, I had to 'restore' my ipod, so all of my music was wiped. I synced my itunes library to my iPod, and all of the music is there, but it's greyed out and I can't play any of it. None of the 800 songs are able to be played.
I've tried resetting my iPod already and they are still greyed out. I don't think restoring it again will help, as that is what got me this problem.
what can I do?

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Hello,
Thanks for taking the time to read my issue.
I am using iTunes Match and storing the music on the cloud. I installed iTunes on this machine in mid-November and have listened to music regularly. I updated iTunes to the latest version on 12/25. However, I did not play any music or watch any movies/videos at that time. Merely did the update.
Problem:
Yesterday (12/31) I launched iTunes to listen to while I did some writing. As the program started, it asked me to login and verify my Apple ID. I did so and it was accepted. I began by creating two new play lists with the intent of copying a selection of songs into them. Now the play lists themselves are created. I could see the names in the play list section. But when I tried to copy some music into them my entire Music category went grey. Every song. I tried to play several of them, but iTunes did not play. Then it locked up. I had to use WPM to kill the process, as there was no other way to access the program. Now when I boot up iTunes it asks me to login, then it freezes.
I have downloaded the installer and tried to fix the install. It registered success, but the problem is still there. I uninstalled iTunes using the installer package, rebooted, reinstalled iTunes. Upon starting the reinstall, I was asked to login with my Apple ID. I did so, but the program immediately locked up again.
Currently:
The Cloud icon (next to Music and above Movies, top left) shows a lightening bolt running through it.
The activity window (below iTunes at the center top of the screen) shows the candy-stripe bar running left-right, but the bar is frozen in place.
Song names and info (including album art) for the first 40 tracks are displayed, but the songs are all greyed out.
Each song has a Cloud icon next to it, with an down arrow in each Cloud, but the Cloud is grey as well.
iTunes will launch, but after asking for my login, does not respond to commands.
My theory was that this was something to do with the most recent update and the fact that I am using the Cloud service. I assumed an uninstall would fix it, but that was not the case, so I now believe it may be a combination of the update, combined with a problem on my account. As I stated, it does not freeze until after I login.
Any suggestions?

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