ITunes application won't open

I'm not sure what I did the night before. However, when I clicked on iTunes this morning, it gave a message saying that iTunes application cannot be opened and that an unknown error has occurred (13014).
Can anyone help?

same problem here, same error message...iTunes folder missing.
But if i log out and go in as another user everything is functional!
did you ever find the answer?

Similar Messages

I have a Mac book pro and I did an update for itunes and now the itunes application won't open t

I have a Mac book pro and I did an update for itunes and now the itunes application won't open

Yes. Check to see if the iTunes application has been moved or renamed before installing it.
(67527)

Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min. EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST Click the [Support] links for help with non-Apple products

Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
      6% coreaudiod
      5% CarboniteDaemon
      4% iMovie
      3% JustCloud
      3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?

ITunes just won't open?

i don't know what is wrong with my iTunes. i double click on the shortcut and iTunes just won't open. then i try and click on it from the start menu, and nothing again. i have uninstalled and reinstalled iTunes about 3 times and still nothing changes. no error window or anything pops up even.
can someone help me please? thank you, i would really appreciate it.

I was having the same problem - this fixed it for me:
Remove iTunes Preference files
Some of the files that iTunes uses to store settings and preferences may be corrupt and cause issues. iTunes has two folders where preferences are saved. Move one of them to the desktop and test to see if the issue persists. If it does, move it back and remove the second folder. The location for the two preference folders are:
* C:\Documents and Settings\username\Application Data\Apple Computer\iTunes
* C:\Documents and Settings\username\Local Settings\Application Data\Apple Computer\iTunes
There's another thread with a link to a larger article; this is part of it.

Applications won't open after software update

after i installed an automatic software update on my iBook G4, and did the restart, several applications won't open such as Safari, iTunes, iChat. I tried to reinstall the software update, but that won't open either. it just jumps up and down like normal, and then won't open. after i try again, it jumps only once. what the heck is happening??? and i'm not very computer smart so dumb it up for me

Hello, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.

Applications won't open, among other things

My MacBook is falling apart...first the wireless stops working (similarly to others), then the backlight goes out, and now my applications have gone haywire...
First, I tried to install the iTunes 9.0.2 update and the install failed and corrupted my iTunes so that it no longer works (I have this posted on another thread). I have tried to redownload and install multiple times and it tells me there is an error in the install. The I tried to install it again from the software update, along with a system update and both had errors installing. I tried doing them separately and they still wouldn't work. This was last Thursday. I was put of town and didn't use my MacBook until today, but when I turned it on, I discovered that half my applications won't open -- mail, safari, iChat, adium, picasa, to name a few. The software update won't open from the pull down menu, but I can get to it from the system preferences.
Also, now it tells me there are no updates, when the two that failed should still show up.
There actually seems to be something wrong with the installer in general too, as now anything I try to install gives me an error...
Any ideas???
Macbook core duo, late 2006, os 10.4.11

try updating your OS for a start. Many fixes have been done since 10.4.11

Ibooks and itunes store won't open on my ipod after ios7

So after I downloaded io7, itunes store won't open, nor will the ibooks. Any suggestions?

For iTunes:
http://www.digitaltrends.com/mobile/ios-7-problems/
For iBooks:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

Mac Applications won't open on startup

Whenever I start up my Macbook Pro, it's very slow when I log into my user account. It takes multiple attempts to open up programs such as Safari, Microsoft One Note, or Microsoft Word. The icon will pop up and bounce in my dock, then stop bouncing but not open. I have to right click and select "force quit" because it will tell me the application is not responding. It usually takes 4 or 5 tries before the application can start normally. If the laptop has been on a few hours, this usually won't happen.
I have tried logging in a Guest User account and everything opens up so quickly! Same thing when booting into Safe Mode and logging into my own user account. Rebooting normally, I still have this problem.
I tried following this thread but the fix seems to be user specific
All applications are up to date. This happened in Mountain Lion and now Yosemite (using 10.10 right now).
Specs:
MacBook Pro (13-inch, Mid 2009)
Processor 2.53 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3

Problem description:
Applications won’t open and won’t respond on latptop startup. It takes several openings and force quits before the application will actually open
EtreCheck version: 2.0.8 (95)
Report generated October 31, 2014 at 11:59:01 AM PDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 1:41:13
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 249.20 GB (82.29 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Logitech USB Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) Support
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.7) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.examsoft.softest.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.sophos.uiserver.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
[loaded] com.ea.origin.ESHelper.plist Support
[running] com.examsoft.softest.service.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.orbicule.uc.plist Support
[running] com.orbicule.uclocator.plist Support
[running] com.rim.BBDaemon.plist Support
[loaded] com.skype.skypeinstaller.plist Support
[running] com.sophos.common.servicemanager.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
DirectorShockwave: Version: 11.6.4r634 Support
OVSHelper: Version: 1.1 Support
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.4 Support
RealPlayer Plugin: Version: (null) Support
Safari Extensions: ℹ️
AdBlock
Reddit Enhancement Suite
Tumblr Savior
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Growl Support
Java Support
Perian Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      14% WindowServer
      7% Safari
      6% SophosWebIntelligence
      3% soagent
      2% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
249 MB Safari
82 MB com.apple.WebKit.WebContent
53 MB com.apple.WebKit.Networking
47 MB InterCheck
43 MB soagent
Virtual Memory Information: ℹ️
688 MB Free RAM
902 MB Active RAM
744 MB Inactive RAM
533 MB Wired RAM
5.06 GB Page-ins
69 MB Page-outs

Music download interrupted, now iTunes app won't open or quit

Music download frozen/interrupted. Now iTunes app won't open or quit, and I'm unable to shut my computer down or install updates because it won't quit.

Hello there, CoreyAmy.
The following Knowledge Base article shows how to quit an application that has become unresponsive:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/HT3411
Additionally, this article offers some pointers on how to resume an interrupted download form iTunes:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If your download was interrupted using your Mac or PC
Open iTunes.
Choose Store > Check for Available Downloads.
Type your account name and password if prompted.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Some applications won't open after updating to OS 10.8.5

I am running the Mountain Lion on a 2009 Macbook Air. I just did an update to 10.8.5 and now some of my applications won't open. A few of the appications that no longer run are Chrome, iPhoto and all Microsoft applications.
I tried uninstalling an reinstalling the apps but that did nothing, I also tried creating a new user account to see if the problem persisted in there and it did. I then tried removing my caches folder from Library which also fixed nothing. I then tried booting it in safe mode and the applications successfully opened in there.
I obviously can't just boot my Macbook up in safe mode whenever I need to use it so if anyone knows how this problem could be solved? They were all functioning normally before I did the most recent update of OS.
I have tried repairing the disk permissions but that resulted in no change also. I do not have the start up disk for Mountain Lion so reinstalling the OS is not possible, nor is booting from disk.
I'm in my final year of college, in the middle of my final year project I REALLY need this fixed.

When I try to open iPhoto, Unity, Chrome or a few others it gives me the same error each time. "iPhoto cannot be opened because of a problem. Check with the developer to make sure iPhoto works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X"
But that doesn't make sense because I just updated the OS and all my applications are up to date also. I've tried reinstalling, no joy though.

ITunes store won't open after Update - NO Error message!

Hello everyone!
This morning I updated my iTunes to 11.1 upon being prompted (when I tried to connect my new iPad Mini). I run Mac OS X 10.6.8. The macbook also updated other softwares (auto update). I restarted my laptop, and now the iTunes just won't open. The first time I click it in the dock, the icon would just bounce thrice before settling down, and then nothing happens. Upon clicking again, it would bounce just once, but nothing opens. There is no error message either.
I have tried restarting, and also tried software update for the OS. I have checked the parental controls and administrative powers for the user.
Kindly help!

Jason,I used the troubleshooting link you gave and so far have 1.Fixed Digital Signing for Windows drivers.(didn't help) 2.Removing Itunes configuration files.
In this one I was told to delete the SC info.sidb file (I didn't have one of these when I got to the folder where it was supposed to be)The thing I haven't done is the mscofig.instruction. I was saving it for last as it sounded like it could really make a lot of changes to my computer.The Itunes installation icon is still on my desktop so I clicked on it and there was a link that said it would repair missing or damaged files in the Itunes software. It didn't help either. I can click on Itunes all day long and it won't open.I can't access the library either. I am going to do the last step you suggested and uninstall my security software and see if that helps. I appreciate all the help Jason.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

My itunes store won't open and i don't know what to do.

please help!

Hi...
My itunes store won't open
Try reinstalling iTunes > http://www.apple.com/itunes/
And try here > Can't connect to the iTunes Store
edited by: cs

Itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

itunes store won't open. It tries and then stops. no error messages. I've reinstalled and same thing happens. any ideas?

Hi Guys:-
If this SAME problems is effecting us all then suspect its not IPS problem as we all get problem at 995.6MB.
I would think that there is some kind of software conflict. If we all having this problem just think of how many users have the same but are not on this discussion board, bet you its 100s and 100s.
Not possible for me to visit store now but will monitor your responce's.
Good luck guys, lets make um give us a fix:- I will call them tomorrow and see what they say:- should point support to this Discussion page and they can answer us !
Cheers and good luck also

HT1925 I am trying to open Itunes after an upgrade to itunes--it won't open and now says MSVCR80.dll is missimng. Where do I get this missing DLL. Also says Error 7 when trying to open (windows error 126)?? I am on Windows 7 if that matters.Help please

I am trying to open Itunes after an upgrade to itunes--it won't open and now says MSVCR80.dll is missimng. Where do I get this missing DLL. Also says Error 7 when trying to open (windows error 126)?? I am on Windows 7 if that matters.Help please

See the user tip: https://discussions.apple.com/docs/DOC-6562 for the most complete information.

ITunes application won't open

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