ITunes asked me for updates I said ok download and then it finish but the SIM card couldn't open and I can't use the cellphone and they ask me for support it
what I can do for this problem
Sounds like you have a phone that was hacked to run on a network other than the one it was originally locked to. Updating it has re-locked the phone to the original carrier. ONLY the carrier can authorize unlocking the phone.
Where are you, where did you get the phone, and what network are you on?
Similar Messages
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I DOWNLOADED THE UPDATES IT SAID TO DOWNLOAD NOW i CANNOT GET TO THE STORE AND ALSO IT WILL NOT RECOGNIZE MY USERNAME AND PASSWORD TO SIGN IN SO I AM STUCK. IT WILL ALLOW ME TO LISTEN TO MY LIBRARY HOWEVER BUT THIS IS ALL. ANY HELP WOULD BE MUCH APPRECIATED. EVERYTHING WORKED FINE UNTIL THE DOWNLOAD. I DID DELETE ICLOUD BUT I CAN REMEMBER THE OTHER PROGRAM. DOES APPLE HAVE A NUMBER TO CALL
Perhaps the reason that your username and password are not recognised is because you have caps lock on.
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Why can't I download the new itunes update? It only downloads halfway then says there is an invalid signature.
Been having that problem myself. Just click on this link http://www.apple.com/uk/itunes/ and download it from there. It worked for me. Hope this helps.
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What software can I use on my new Mac that no longer supports "AppleWorks"? To easily transfer my database for mailmerge.
Two thoughts:
(1) It is possible that your Adobe software was the result of belonging to a now-discontinued Adobe Print Service Provider program where for a certain annual membership fee, print service providers were provided with (a) both a Windows and Macintosh license to the Adobe print-oriented software products (such as InDesign, Illustrator, Photoshop, and Acrobat) and (b) special direct product support as well as the ability to put your name on Adobe's website as a member of this program. The program ended over a year ago if I remember correctly.
(2) You may wish to contact Adobe Customer Support (not Technical Support) and see if they can track down any and all licenses associated with your company. If you have the names of the former employees who worked with this software, it would be helpful. Likewise, if you were a member of the discontinued Adobe Print Service Provider program, you may have some options for upgrading/updating the software you have.
Unfortunately, you cannot get any more definitive information about your situation on these forums.
Good luck.
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I am trying to download a free app. But the apple account, keeps asking for confirmation of billing info? But when i enter my info off my card it keeps saying faild confirmation!!!! Why is this?? I have used the same card for a long time with this account
http://support.apple.com/kb/ht1918 <--- changing iTunes method of payment
http://support.apple.com/kb/HT5552 <--- iTunes Store approved methods of payment -
i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fix this?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Does the ipod nano 7th gen work with Belkin Blue tooth In car hands free? Customer support said it did when I bought it, but the box doesn't say it does and I dont want to open it in case I have to return it.
If the Belkin supports the A2DP (Stereo Bluetooth) profile then it will work.
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Hi. I just downloaded "angry birds" from the iTunes store. It says it was successfully downloaded and that I can use it on the two mac products I have. I can see an icon for it in the finder on the mac, but I can't figure out how to play the game. Anyone?
Thank you for your reply. After a lot of fruitless searches, I hit on a page that offered the same wisdom you did. I feel like rather a fool for not knowing that. Grr. I really appreciate your answer, and that you didn't end it with "dummy." Cheers to you. Hope someone does something kind for you today.
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I have been trying for two weeks to log into iTunes using my Bank of America Visa Debit card but no progress. Is it that iTunes does not use debit card, I only have a debit card and Not credit card, so does it mean I can't use iTunes .?
I believe if you haven't already setup an itunes account, if you have access to computer with iTunes installed , you can create an iTunes account on that computer with no credit/debit card and then just buy iTunes cards at your local retailer to get credits.
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I wanted to know how to unlock my iphone, since I had to restore it and when it restarted, it appeared this message: "The SIM card que you currently have installed in this iphone is from a carrier that is not supported under the Currently actuvation policy that is assigned by the server activion. this is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request que this iphone be unlocked by your carrier. Please contact Apple for more information. "
I need help, I use my phone for everything enclusive to work. I appreciate if you can help. I'm from Brazil. My name and giullia.Did you purchase this device from Apple or an authorized reseller? It sounds as if you had a device that was jailbroken/hacked to operate on your carrier. Upon updating the iOS, it is now locked back to the original carrier the device was locked to.
Only the carrier the device is locked to can authorize an unlock. You will need to make contact with that carrier and see if they provide unlocking services, and if they do, if you qualify for an unlock. Otherwise, you are out of luck. One that carrier can take care of the unlocking. -
I Upgraded to 10.8.5 but the epson perfection scan 1670 is not supported. Where I can find a driver?
I upgraded to the latest mountain Lion but my Epson perfection 1670 scan is no longer supported. I have also an HP scan but it's not like my beloved Epson! I went to the Epson site but the only thing they sad is that I have to look for an upgrade at the app store. The app store displays that there isn't any upgrade to do. The Epson support says I have to look for the ICA Image Capture Architecture of Apple...
I have no idea what is that ICA, anyway anybody knows where I can find it and download it form make my scan work?
Hope you can help.I have the same problem. The latest update broke my Epson Perfection 1670 scanner. Image Capture would say that it is warming up and eventually would give me an error. It happened immediately after the 10.8.5 update, so I know it was the driver.
Here is how I got my scanner to work again:
Go to this folder (shift-command-G from the FInder):
/Library/Image Capture/Devices/
Look for a file called "EPSON Scanner". The new one is version 5.6.0. This one DOES NOT work.
I went to another computer that I did not update and looked for the same file. The old version that still works is 5.3.12.
I deleted the new version and copied the old one inside that folder.
Presto. My scanner is working again. -
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information
what can in do?Well unfortunatly that advice does not always work. I bought a unlocked iphone4 from apple several years ago and went to att on a no contract basis. Six months later the phone crashed while updating the operating system. Apple replaced the phone with a new one. All is fine till I got a iphone5 and gave te phone to my cousin. The phone is now locked to att but att says the IMEI number is not a valid ATT IMEI and therfore cant unlock it. Apple says there is nothing They can or are willing to do so now I am stuck for a 600.00 phone that can't be used.
If anyoun knows a way naround this situation mI would appreciate a heads up. -
the SIM card that you currently have installed in this iPhone is form a carrier that is not supported under the activation policy that is currently assigned by the activation server.this is not a hardware issue with the iphon. please insert another SIM card from supported carrier or request that this iPhone be unlocked by your carrier.
Similar issue
here is the description
I have similar message but for me the Verizon guys said they unlocked it and when I actually connected to iTunes using Verizon sim card and then did the restore as new iphone then everything worked well and at the end i saw the message "Congrats, your iphone is now unlocked" and then I did the set up as new iphone for my kid.
Once new apple ID was set up, then I removed the verizon SIM and then inserted prepaid t-mobile sim card and after the phone booted up then I got the same message like above...."not supported"
What do i do now? I think the phone is unlocked right?
Also do I need to insert Verizon SIM card and do restore as NEW and this time do not set up the iphone but change the SIM card and then set up or ?
I am confused and other threads were talking that if you get congrats message then u shd be good to use other SIM cards....please help!!! -
I have an imac running 10.4.11 and i downloaded the update software from apple downloads and when i try to update to 10.5.1 it says open failed this version requires 10.5 what should i do?
You would have to purchase a retail Leopard installer DVD. Since they are difficult to find you may need to search on eBay, Amazon.com, and Google to find a suitable copy.
If you have an Intel iMac, then you may want to consider upgrading to Snow Leopard which you can purchase at any Apple retailer for $29.00 versus the minimum price of $129.00 for Leopard.
Leopard System requirements
You must have a Macintosh computer with:
an Intel processor or a PowerPC G4 (867 MHz or faster) or G5 processor
a DVD drive >built-in FireWire
at least 512 MB of RAM (additional RAM is recommended for development purposes)
a built-in display or a display connected to an Apple-supplied video card supported by your computer
at least 9 GB of disk space available, or 12 GB of disk space if you install the developer tools
Snow Leopard General requirements
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible Internet service provider; fees may apply.
Some features require Apple’s MobileMe service; fees and terms apply.
And, you could also upgrade to Lion by purchasing the Apple USB Lion flash drive installer for $69.00.
Lion System Requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply. -
The SIM card inserted in this iPhone does not appear to be supported.
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.Or if you've recently got the phone unlocked then you'll need to connect it to itunes and then do a fresh restore to unlock it ,although for most users simply connecting to itunes for few seconds did the trick.
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