ITunes asking for nonexistent Office 2000 CD when syncing to iPhone

A friend syncs his iPhone with his PC using iTunes for Windows. After a recent update, he gets a dialog asking him to insert his Office 2000 CD-ROM shortly after connecting his phone to his PC. Presumably the sync process is generating a need for some Office component that isn't installed, but he doesn't have the CD any more. Sync seems to work even if he cancels the dialog, but it's annoying. He's syncing only email settings -- not calendars and notes. Can anyone suggest some troubleshooting steps? Thanks!

Hi Eggsy78,
I apologize, I'm a bit unclear on the exact text of the message you are getting or in what context you are being asked for this account information. If you are being prompted for an old Apple ID, you may find the information and steps outlined in the following article regarding a similar issue helpful:
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Regards,
- Brenden

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<E-mails Edited by Host>

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ITunes asking for nonexistent Office 2000 CD when syncing to iPhone

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