ITunes asking for obsolete computer authorizations to play songs

I had to buy a new computer recently and I transferred my iTunes library over to it.
But now certain songs on my iTunes are asking me to authorize my computer with an old Apple ID name..a name/email address that doesn't exits anymore and hasn't been used in years. How can I get these songs to play on my current iTunes with current Apple ID?

If that account's completely inaccessible, click here and request assistance.
(88293)

Similar Messages

I already have my computer authorized in my name, but for some reason it is asking for another email authorization password that i dont even have, how can i get that password so that i can play the songs that are secured?

PLEASE HELP????? i already have my computer authorized in my name, but for some reason it is asking for another email authorization password that i dont even have, how can i get that password so that i can play the songs that are secured?

Hi Kazmania89,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Once you are able to gain access to the old Apple ID, this article may be helpful:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I have purchased music, apps, or books with multiple Apple IDs. How can I get all of this content onto my iOS device? 
First, you need to copy all of your purchased content so it is on the same Mac or PC with iTunes. This computer should be the one you sync your device with. For more information on how to move your content, see these articles:
Mac: iTunes for Mac: How to copy purchases between computers
PC: iTunes for Windows: How to copy purchases between computers
Next, authorize your computer to play content with each Apple ID in iTunes. Once your computer is authorized for all your content, it can be synced to your iPhone, iPad, or iPod touch.
Cheers,
- Judy

TS2972 when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .

when i ask for Authorizeed computer i got the message " make sure your computer' date is set correctly and that it accepts cookies from the itunes stores " how can i solve this problem please .

Ok, so I just worked out that itunes communicates through your browser so it's a cookie in the browser not PC direct that fixes this. Bit of a convoluted route but for me it was IE>Internet setting>privacy>sites, then allow all activity from apple.com/itunes.

Why is my iTunes asking for me to confirm password for an ID that's not mine?

Hi guys,
First timer here! A pretty weird but potentiallly serious issue here...
Firstly, this is not for me but to help a colleague. He left his MacBook Pro in a taxi a few weeks ago and it's since been lost, we tried using 'Find my Mac' through iCloud but it hasn't worked, I presume because the machine hasn't gone online on that user account, as it was password protected?
He's since bought himself a NEW MacBook Pro and started using it afresh, not restoring from any backup or anything (as unfortunately his TimeMachine backup was corrupted!).
Now, when using iTunes, he's being asked to 'confirm his details' of his Apple ID, however, it's showing a completely random email address - not his and not anyone he knows. Noone has owned either MacBook that he's used before him so that's not the issue, and he's only ever used his own personal Apple ID.
My question is:
1 - how is this possible? How can iTunes ask for confirmation of details to an iTunes ID / account that has NOTHING to do with that Mac?
2 - is it possible that this strange Apple ID that the machine is asking to be confirmed is of someone that may have the old MacBook Pro?
Thanks - appreciate the help!
Alex

I only know a little about this subject.
What OS version was the lost Mac running? "Find My Mac" is only a feature with Lion, and of course had to be activated.
I don't know about newer MacOS but on older versions it was a relatively simple manner to bypass the system level password feature if you had actual physical possession of a computer. There were several different levels on which you could enable passwords, including the stronger firmware or EFI password which I believe required re-setting at an Apple repair center.
Don't forget that once you have physical possession of a computer you can do all kinds of things such as swapping out drives and using his drive in another computer, simply wiping the old one. I don't know how AppleID works but presumably it has some way of detecting specific hardware identity in order to use authorization for things such as movies. I don't know how this would get tied up in what you have observed.
Your friend should probably re-set passwords on any accounts that use them and monitor his/her credit card.

Confusion on iTunes Plus Files and Computer Authorization

I wonder if someone could help me alleviate some confusion surrounding iTunes plus files and computer authorizations. I personally also have iTunes match on my account.
Reading online it appears that all iTunes Plus files do not not have DRM. I have this setup on my main iMac in my house. Now, I am copying music to my wife's laptop via home sharing. She is not using iTunes match because she has her own iTunes account. The home sharing is using her iTunes account. What is confusing me is that her laptop asking me to authorize the computer for playback of the audio files under my iTunes account. Why is this occuring if there is no DRM on the files?
I understand that I need to authorize machines for my iTunes match account, but these all should theoretically be DRM files that I am dragging and dropping via home sharing to her machine. Can anyone clarify what is going on in this situation?

Go to Store -> View Account. Log in to your account and click Purchase History. Then click Report a Problem. Then choose your upgrade purchase and explain your situation.

HT1420 How can I deauthorize an iTunes account for a computer I no longer possess?

How can I deauthorize an iTunes account for a computer I no longer possess?

If you no longer have the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420

HT201269 everytime i want to restore my previews backup to my new iphone, itunes asks for my password, when i enter my password it tells me my password is incorect, but its not!

everytime i want to restore my previews backup to my new iphone, itunes asks for my password, when i enter my password it tells me my password is incorrect, but its not! i have even changed my password. but still nothing! I get the same error from itunes!!!!

Try using your computer password. I tried any password I could think of relating to my phones, but it was none of them; it was, in fact, my computer password.

How do I stop iTunes asking for another persons login id?

How do I stop iTunes asking for another persons login id?

I had that problem one time. Turned out to be purchased music from another ID.
Take a look at this:
http://macs.about.com/od/appleconsumersoftware/qt/Problem-Authorizing-Itunes-To- Play-Purchased-Music.htm
Tom

I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?

I NEVER entered a password for the backup but now I want to restore my iphone and itunes asks for one. What can I do?

@Razmee209 is right there is nothing you can do if it is an encrypted back up
iOS: Troubleshooting encrypted backups - Apple Support
BUT you could try to see if you have a back up that is not encrypted. If you go to iTunes Preferences (On a Windows go to Edit Menu under the Play Button - On a Mac click on iTunes at the top left) Click on Devices and if you see a back up that does not have a lock next to it you will be able to restore from that back up without using that password.
Encrypted passwords are set up at the time you create the back up.

I went to synch my iPhone, iTunes asked for an update, I said yes, then my iPhone froze with a silver apple showing. Any suggestions?

I went to synch my iPhone, iTunes asked for an update, I said yes, then my iPhone froze with a silver apple showing. Any suggestions?

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1

ITunes asking for apple ID when importing tracks from Windows Media Player

I have a friend who is a new radio DJ. I have convinced her that iTunes would be better to play her tracks from than WMP. What has happened is that iTunes has imported all of her tracks and albums from WMP but it is asking for her Apple ID for every track she tries to play.
Most of these tracks were imported into WMP from CD so why is iTunes asking for the Apple ID? How do I resolve this for her?

Are these songs MP3's or WMA files? What is the source of those songs? Did you rip from CDs into Windows Media Player? If you did then they shouldn't be protected files. iTunes will now have to convert them to an iTunes compatible file (MP3/AAC)
I only use MP3.

Itunes ask for passcode while in recovery mode

i reach to the recovery mode with my iphone and the updates start to download but when the iphone screen light goes off, itunes ask for a passcode my iphone is disabled and i cant enter passcode, i slide and takes me to emergency call what should i do, i have iphone 5

Make sure the
>iPhone is connected to the PC
>iTunes is up and running on the computer.
>Your signed in with your Apple ID
Then
Press and hold the "Home" and the "Sleep/Wake" buttons at the same time.
Till you see the iTunes symbol with the cable under it.
Then restore the iPhone

I wanted to update 6 apps. but iTunes asked for the password of my old Apple ID. Now, I can't get into iTunes., I wanted to update 6 apps. but iTunes asked for the password of my old Apple ID. Now, I can't get into iTunes.

When I opened my App Store today, I found 6 apps needing update. I clicked “Update All” and there popped “Sign in to iTunes Store” and asked me to enter the Apple ID password for <my account>. I entered my password for the Apple ID but it said “Your Apple ID or password is incorrect.” Since I entered incorrect passwords many times, I had to reset my password two times already. I want to update the apps on my phone. But, I can’t , and this is tiring, exhausting, and frustrating. My questions: (1) Why is iTunes asking for a password for an old account when I changed that already? (2) What to do now - Do I sign out of iTunes, delete the account and create a new one?
<E-mails Edited by Host>

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
Is the old account a completely different iTunes account, or is it just a previous primary email address on the same account ? If it's a different account then all content that you download from the store is tied to the account that downloaded it, so only that old account will be able to download updates to its apps.
If it's the same account, just a previous primary email address, then what id shows at the bottom of the Featured tab in the App Store app on your phone ? You could try tapping on that and log out of it and then log back in with the updated version and see what id then shows for updates.

I connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone.

i connected my iphone 3g to itunes which was in 4.1 firmware and itunes ask for an update which i downloaded an updated the phone to version 6.1.3 but my phone cannot start it shows no service my sim card is not getting network and i cannot use the phone. what should i do.?

First, you do not have a 3G if you could upgrade it to 6.1.3, because 4.2.1 is the last version that will work on the 3G. So you either have a 3GS or you somehow hacked the phone to install an incompatible version. You can check the model you have by entering your serial number here: https://selfsolve.apple.com/agreementWarrantyDynamic.do
Assuming you have a 3GS the most likely reason for your problem is you have a gray market phone that was hacked or jailbroken to unlock it. When you upgraded it you removed the hack, so the phone is now locked to its original carrier.

Why is iTunes asking for security questions?

Why is iTunes asking for security questions?

Hello Loopdog,
Thanks for using Apple Support Communities.
Apple uses security questions to provide you with a secondary method to identify yourself online or when contacting Apple Support.
For more information on this, take a look at this article:
Apple ID: Security and your Apple ID
http://support.apple.com/kb/ht4232
Best of luck,
Mario

ITunes asking for obsolete computer authorizations to play songs

Similar Messages

Maybe you are looking for