ITunes audio book download error message.
I have purchased audio book "Thunder Below," by Eugene Fluckley the purchase has been approved and completed by Credit card. I began downloading but now keep getting an error message saying cannot download at this time. System is up to date and with enough memory on the iPad. Can anyone advise please?
Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook, click the arrow to the left of it and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
Similar Messages
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Can anyone please help me to overcome this e-book download error message? It reads: "Error getting License, License Server Communication Problem: E_ADEPT_DOCUMENT_OPEN_ERROR. I would be most grateful.
Please try de-authorizing and authorizing again.
Steps to De-authorize
1) Switch to Library Mode by clicking Library button
2) Select menu item Help--> Erase Authorization or Press Ctrl+Shift+D
3) Click Erase button to De-authorize
Steps to Authorize
1) Launch ADE
2) Switch to Library Mode by clicking Library button (if you are in Reading Mode)
3) Select menu item Help-->Authorize Computer or Press Ctrl+Shift+U
4) Enter the valid credential to Authorize
Hope this solves your problem. -
I purchasd an ITune Audio Book using a borrowed Windows Computer. After the Download I attempted to Sync and was told that I was synced to a different [something]. It then asked if I wanted to sync to this [Something] I said yes. IT wiped all the stuff off my IPod then gave the following message:
The [title] was not copied to the iPod [name] becuse you are not authorized for it on this computer.
How can I get this to work?
It considered the computer pretty acceptable when it took my money for the title. I think I have been ripped off.
THis whole SYNC is an innecessay step. Why can't I just download stuff to my iPod (from any sourch by the way) and delete it from my iPod when I don't want it any more.Hello LeaMinovitch,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
To authorize a computer, follow these steps:
Open iTunes.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
If your Apple ID uses an expired MobileMe account, you can still authorize your computer.
In some cases, iTunes may ask you to authorize the computer again. iTunes should use the same authorization as before if the computer is in your list of authorized computers.
Learn what to do if iTunes repeatedly asks you to authorize when you try to play your content.
Best of luck,
Mario -
When I open iTunes I get an error message "MSVCR80.DLL missing". I downloaded this .dll and installed in C:\Windows|System32. I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I had ITunes installed up n running last November. Few weeks ago I started getting error messages and said to reinstall ITunes to fix the problem. So I went to control panel and deleted all Apple related programs, quick time n Itunes and reinstalled them But I cannot down load Itunes I get another error message saying ITunes.Setup_exe. This file couldn't be downloaded. I have been trying for weeks now and I am desperated Please help me
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
When trying to download itunes I get this error message. An errr occurred during installation of assemby " Microsoft VC80CRT type=wind32" vversion "8.9.50727.4054, public key token=1fc8b9a1e3b"processor Architecture="AMD64" Please advise
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.) -
Hi,
I tried to download Itunes update 11.1.4 to my windows xp desktop computer. Somehow, It was not succesful. Now , I cannot open Itunes. It gives error message of R6034-runtime error. How can I resolve it?Click here and follow the instructions.
(99025) -
Itunes gives me an error message when I try to open. "This copy of itunes is corrupted or is not installed correctly. Please reinstall itunes (-42037) "
Howeever it says the same thing when i try to download from the app store. How do I get this reinstalled??First uninstall your copy of Itunes--http://www.tekrevue.com/tip/uninstall-itunes/ (make sure you empty crash) Then you go to the applications website and reinstall it. Dont worry about losing any of your music because thats in a separate folder. Thats it---it works.
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I have just downloaded 10.5. it gives me a blank screen for the itunes store. No error message. Internet connection fine and I have checked my firewall settings. Any ideas? Or is the store blocked because of ios 5 release today?
I've had the exact same issue since late last night since I downloaded 10.5
I'm also having problems backing up my iPhone, which I suspect is due to the same issue.
I've tried all recommended solutions on forums and Apple support (deleting backups, restarting phone/computer, disabling/uninstalling third party security software, testing port connectivity) and none of them work.
I will try japiohelp's solution and see if that does anything. -
Hi guys,
I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
Kind regards
IanOne correction, from the icloud I was not able to listed to the entire song. So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.
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HT201306 i downloaded an itunes audio book and now can't find it anywhere...where did it go?
I downloaded an itunes audio book and now can't find it anywhere...not in iTunes, not in iBooks...where did it go?
I had similar troubles on my iPhone 5 (iOS 7) with some audiobooks. Tried redownloading, reported problems, etc. nothing worked. Even more confusing, I could 'see' it in the On This IPhone in iTunes, but couldn't even see the audiobooks button in iTunes (on the phone).
I ended up searching for it by name, from my iPhone home screen (by swiping down, it may be called spotlight?), and where it reads 'Search this iPhone', I just started typing the name of the book, and there it was.
Not the most elegant solution, but so far all three of the books that I've bought are there. -
When trying to download iTunes, I get an error message saying "the instaler encountered errors before iTunes could be configured. Errors occured during installation." But it gives me no more information as to what I can do. Help please?
Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?
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Why does Itunes send me an error message that says to verify network settings when I try to download updates?
Disable ALL security software (firewall, antivirus/spyware, etc) when updating.
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When i try to download the new version of iTunes, I get an error message saying the download was for 32bit and I need the 64bit. How do i download 64bit?!?!
Which I get. But clicking on that link you provided does not give you the option of choosing between 32 and 64 bit installers.
Yeah, that was certainly a 32-bit installer file being referred to in the other message, too. (The 64-bit installer file is called iTunes64Setup.exe.)
Just in case it's an issue with your normal browser not working properly with the system-detection equipment on the page (there's a javascript control that checks for operating system specifics, and is supposed to deliver the correct Mac or Windows installers), let's try a different web browser for the download. If you use Firefox instead of IE (or vice versa), do you get offered an iTunes64Setup.exe instead of an iTunesSetup.exe? -
Trying to download Itunes and am getting error messages 7 and R6034
Trying to download Itunes and am getting error messages 7 and R6034?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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