ITunes automatic serve
itunes stops installing at registering iTunes automatic server. I have uninstalled all apple products on my computer. I have stopped my anti virus ,firewall, and all spyware programs and still have the same problem. I have been dealing with this for four weeks now. I need my itunes. I can not believe that Apple does not have a resolution for this problem.
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For at least the last 36 hours I have been unable to download updates from the itunes server for either itunes itself, or for iOS for my iphone (I need this since I am locked out of my phone). I was able to get around the problem of not being able to update itunes from the itunes server by downloading 11.0.4.4 from apple.com instead, but I don't believe I can do this for the latest iOS.
I have tried troublshooting from the support instructions for hours with no luck. Itunes is the only program that is having internet connectivity issues. I have tried disabling windows firewall, completely uninstalling my antivirus, and logging in/running itunes as an administrator. I have purged my hosts file and made sure that LAN settings are set to auto-detect. I have rebooted my router. There are no third party programs running that filter internet connections.
What else can I try?
Specific error message:
"The itunes update server could not be contacted. Please check your internet connection, or try again later."
System Information:
I am running Windows 7 Ultimate 64-bit SP1.
I am using Itunes 11.0.4.4, but was having the same problem on 11.0.2.
Network Diagnostic:
Network devices detected:
TAP-Win32 Adapter V9
Realtek PCIe GBE Family Controller
Network Connectivity:
Network interfaces verified
iTunes Store connectivity:
Internet connection verified.
Secure link to iTunes Store failed
One or more tests failed.
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 11.0.4.4
QuickTime 7.7.3
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0019B7800BB272F0
Current user is an administrator.
The current local date and time is 2013-06-06 01:30:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 4800 Series
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {047AE645-C178-4BCA-ADB8-1EE699E267EE}
Description: TAP-Win32 Adapter V9
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 18:00:00 1969
Lease Expires: Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name: {ED9EA421-7412-4E76-A1F0-339DD75883B9}
Description: Realtek PCIe GBE Family Controller
IP Address: 192.168.1.16
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Wed Jun 05 18:27:48 2013
Lease Expires: Thu Jun 06 18:27:48 2013
DNS Servers: 192.168.1.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-04-13 13:59:00.I have completed the Advanced iTunes Store Troublshooting workthrough and my problem persists.
For reference I will detail the steps I have followed from the Advanced Support link iOS *08* provided above.
Isolate the issue:
1) the problem is with iTunes (I can connect to other secure websites, including the apple webpage + login).
2) verified the problem is not with the network (other devices on my network can connect and download iTunes updates).
3) I cannot resolve the problem by connecting to another network.
4) I have created inbound and outbound rules to allow all traffic to/from ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999. I have allowed these ports full access to all network types and all programs. I have also made sure that all apple products, especially itunes, are allowed in the list of windows firewall exceptions.
5) My date, time, and timezone are correct.
6) I am using iTunes as an administrator. I have posted the results of the diagnostic network tests above in my Original Post.
Blocked by software Firewall:
I have allowed an exception in the firewall for itunes and bonjour.
It seems to be the case that:
"If there's no firewall preventing access, but the iTunes Store still does not work while other Internet services (websites) work, the iTunes Store may be blocked by your configuration."
Blocked By Configuration:
I have run iTunes Diagnostics (results above) and the "Secure link to iTunes Store" section did not pass
I opened IE, made sure I am "Never dialing a connection"
My LAN settings are set to "Automatically detect settings"
I do not have any proxy settings
I have unchecked "Check for server cerificate revocation*" under Advanced IE properties
I have enabled "Use SSL 3.0" and "Use TLS 1.0"
I saved and restarted. Still no joy.
Rebuild Network Information
I flushed the DNS Resolver Cache
As mentioned above I reset the host file to default, and also tried to alternate method outlined in the support document involving creatings a "Copy of hosts" file and moving, editing, and returning the file to drivers/etc.
I then restarted.
Please Help! This is getting rediculous! -
I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.
Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK. -
when i try to update Ipad 2 the iTunes update server could not be contracted . please check your internet connection or try again later
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
the iTunes update server could not be contracted . please check your internet connection or try again later
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
After trying to run the iTunes automatic update, I got this box on my pc "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi" in the box below.. I ran a search for the file, and entered that into the box, to no avail. Then I launched iTunes and clicked on 'check for updates', and was told I had the latest version 11.0.1 I think it is. So, any clue on what to do? Thanks for any and all help.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I'm running OS 10.6.8 on my 3.06 GHz iMac Intel Core 2 Duo. I recently upgraded to iTunes 10.5.2. I'm not sure when the trouble started but I attempted a restore when the iPod would not play correctly. It would start to play a file and get stuck on 0 seconds. If I put the iPod on shufle, it will stall on 0 seconds for 15 seconds or so and then move on to the next track and stall again and so on. Seemingly randomly, it will play a few tracks but eventually start skipping again. This will continue until the battery is depleted which is fairly quick since the drive is constantly spinning.
My 160GB iPod Classic after restore attempts now is up to date with 2.0.4. and of course, nothing works as it should and I would say the skipping issue is worse than ever.
When I connect with any of three USB connectors, the iPod mounts to the desktop as a grey/silver disk drive picon exactly like the Macintosh HD picon. Then Finder will stall for a few minutes- spinning pinwheel. Somehow, the dock is never affected and I am able to open other applications like Safari or tab through open windows- just no action on the desktop. Eventually, iTunes automatically opens and Finder becomes responsive again. At this point the grey drive picon on the desktop becomes a white drive mount picon, but the iPod does not mount in iTunes, yet. At some point, the iPod attempts to sync, iTunes crashes with the spinning pinwheel and eventually times out and I am prompted to restore the iPod again. Once restored, the iPod properly mounts under devices in iTunes and, as I have done this several times, even occasionally changes to the regular iPod picon on the desktop.
I have restored several times going as far a completely deleting iTunes from my iMac, downloading the latest directly from Apple.com, and attempting to restore again, but to no avail.
I have even used the disk utility to verify and/or repair my Macintosh HD and iPod.
It seems lots of folks are going through this ordeal. Has anyone had any success in fixing the issue, even if only temporarily?one more detail, after a restore, when I attempt to reload music to the ipod, if I try and move, say, 20 files, the transfer seems to work as it should but then stalls on the last file. Eventually, the status will change to "Updates Files on (my ipod)" a and suggests the iPod is syncing even though I have the auto sync feature turned off.
This process eventually works itself out, and seems to take longer relative to the number of files I attempt to transfer. Once done, howver, if I try and eject and dismount the iPod, iTunes stalls with the spinning pinwheel and I am warned that the iPod is syncing again with the spinning candy cane status bar. Eventually thisd works itself out and the iPod dismounts from iTunes and the desktop and eventually the iPod is free to disconnect.
Then if I try and play the music I just transfered, the iPod says there is no music loaded.
Ideas? -
I get the following message when I go to "check for updates" on iTunes (I have XP on windows). Error message: "The iTunes update server could not be contacted. Please check your internet connection or try again later".
My firewall (both anti virus firewall and windows firewall, are set up to allow itunes programme to work) - I also have set both internet explorer and chrome to allow
apple website as an exception.
However, I still get the same error message... can anyone help?
ThanksTry updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
During iTunes installation, when it comes to installation phase "Registering iTunes automation server"... I am getting following error message:
"Microsoft visual C++ runtime Library"...
"Runtime Error! Program: C:\program files (x86)\iTunes\iTunes.exe"
"R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."
My system is Windows 7 Enterprise - Service Pack1Check the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
ITunes 10.5.3 Installation on Windows XP SP3: hanging on "Registering iTunes Automation Server"
I have uninstalled successfully iTunes 10.5.1 from my notebook and reinstalled iTunes 10.5.3.3. Unfortunately, in reinstallation process, iTunes is hanging on "Registering iTunes Automation Server" for over 3 hours!!!!!!!! Quicktime, Safari, Bonjour, Apple Application Support, Apple Mobile Device Support, Apple Software Update are all reinstalled successfully!!! WHAT's the problem for my notebook? How to overcome this issue??? Please help me !!!!!!!!!!!!!!!!!!!!
System:Windows XP SP3
Apple iPhone 4S, iPad 2, iPod ClassicNoboday has ideas about this issue???
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Itunes update server could not be contacted
I am trying to update itunes for my computer (with windows 7) but every time I press "Check for updates" under the "Help" tab in itunes, a box pops up and tells me that "The itunes update server could not be contacted." It tells me to test my internet connection. My internet is fine (I can even surf through the itunes store and buy music). I also adjusted my firewall for itunes like the diagnostics test suggested. No luck. Same message over and over. It's pretty frustrating because I have a brand new ipod touch that I want to activate, but I can't until I update my itunes. Any help would be greatly appreciated!
Are you running AVG as an AV? I have had problems since last week with iTunes losing my library, think I've sorted this by making iTuness an exception in the AV but now can't contact the update server, coincidence?
I know that the latest update of AVG has been conflicting through other posts, what do you think, sorry it isn't a solution! -
After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808 -
Error message received: The iTunes update server could not be contacted
Please help! I'm using a windows 7 laptop. The iTunes store is not displaying images, and if I try to import a CD it will not access the gracenote database for track info.Tried updating but got the error message 'the itunes update server could not be contacted'. I'm accessing the internet via a Tmobile dongle and all other web content is working . I have uninstalled and reinstalled itunes, checked my driver are up to date and that my AVG firewall allows iTunes through.I have disabled the windows firewall.I tried disabling the AVG one completely too but that had no effect so I'm stuck - can anyone help?
Not sure if you already fixed this problem or not, but I recently upgraded my laptop to Win7 and ran into the same issue. My Internet connection was working fine, I could even browse the store within iTunes, just couldn't download any software or firmware updates. I fixed it by editing the "hosts" file located in the C:\Windows\System32\drivers\etc folder. Open it in notepad with admin rights (right click notepad & select "Run as administrator"). Uncomment (delete the hash symbol "#") the last 2 lines or the ones that consist of "127.0.0.1 localhost" and "::1 localhost". Restart iTunes and see if this works (if you haven't already found a solution).
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I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
The backup files for my devices are saved to my internal hard drive. I have a small internal hard drive and would like them to be saved to an external drive. How can I change where iTunes automatically backs up to?
This has nothing to do with iTunes as iTunes provides no way to move or relocate the backup files.
A search of google or the fourms would reveal ways to create a folder link to relocate the physical location where the files are stored.
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