ITunes automatically garbled all Chinese characters in mp3 tags

I tried to reinstall my audio collection on my iPod. When I uploaded my collection of Chinese CDs from mp3 files, iTunes automatically turned all ID3 tags into garbage. (So, not only were the tags turned into gibberish in iTunes, the information in the mp3 files themselves was all destroyed.)
I tried to use Right Click > 'Convert ID3 Tags', but got the error "Could not convert ID3 tags for all the selected songs. The songs may be write-protected or of the wrong type." The songs are normal mp3 files and have all protected removed.
What can I still do?

Correct! I use the "globe" key to switch among keyboard when I need it and English or Italian to make accented characters.
All characters appears displayed correctly before the email is sent.
I did some further checks and discovered that actually arise sometimes when some email Outlook 2003 client is involved in the replies back and forth. Under certain circumstances the font is changed to Sinsum and the accented chars are displayed as...
à   è   é   ì   ò  ù
脿 猫 茅 矛 貌 霉
Any clue?
Tks.

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