Itunes backup loops and fails after itunes upgrade

I upgraded itunes today and my iphone 4 crashed. I tried to do a a restore from back up but it failed.  I did a complete restore to factory , un installed then re installed itunes and mobile me, Rebooted my computer numerous times and finally did a restored to factory on another computer again and then tried to restore from backup on my usual computer.  The back up fails.    the error message reads "iTunes can not restore the iPhone (NAME}  because the backup session failed. I am on a PC running windows 7. Any ideas?

Thanks, I tried this but also did not work. What finally worked was that on a whim I decided to switch to a different usb port and then it read it. I didn't try this at first because my other iphone was being read from the original port and the computer recognized both devices from that original port. It doesn't make sense. But I got it to finally work just by swtiching to a different port and now I can sync it from the original port.

Similar Messages

  • HT201270 ITunes not Showing iPad and iPhone after IOS7 upgrade.

    ITunes not Showing iPad and iPhone after IOS7 upgrade. I have reinstalled iTuned. Repaired services...etc

    Hey Sliqueg,
    There are a few troubleshooting articles that can help resolve the issue. Check them out here:
    For Windows:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    For Mac OS X:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    Sincerely,
    Delgadoh

  • Itunes just won't start after the upgrade

    I've upgraded my itunes, and done all the double checks I've found on this site. My itunes just will not start after the upgrade. It's frustrating to say the least because I can't even access my libary or edit my ipod. I've tried everything including uninstalling and reinstalling.. please help! I wanted to put my audio books on my ipod for a roadtrip tomorrow!

    Thanks Katrina. I was able to find what I needed through the link that you provided.
    To those that are having this problem, here's what I did to fix this issue:
    +If I have a computer or device that does not work well with an AWD with the latest update, how can I install previous (earlier) versions of firmware?+
    +1. Open AirPort Utility.+
    +2. From the AirPort Utility menu, hold the Option key *(Control key in Windows XP and Vista)* and choose Check for Updates....+
    +3. Select the specific firmware version you require.+
    +4. Click Download.+
    +5. Select your base station and choose Manual Setup from the Base Station menu, or double-click on the AWD icon.+
    +6. Choose Base Station > Upload Firmware.+
    +7. Select a firmware version and click OK.+
    +An important note about installing firmware+
    +After you have successfully installed a firmware update, AirPort Utility will wait for the AWD to restart. Once the AWD is available, AirPort Utility will display the standard configuration setup window with the Manual Setup and Continue buttons. Unless you intentionally wish to change some configuration of one of your apple Wireless Devices, you do not need to click Continue. At this point, simply quit AirPort Utility. Your AWD should be functioning correctly.+
    http://support.apple.com/kb/HT1218
    I chose firmware: Airport Extreme with 8-2.11n (Fast Ethernet) 7.3.2 Be patient, as Airport Utility will report that it can't find the AEBS, but after a short while mine was back. I did not roll back my version of Airport Utility.
    All appears to be normal and the iTunes library is rebuilding as I type this. Hopefully, Apple will figure out what's causing the problem with firmware 7.4.1

  • I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?

    I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?
    I've been working at the same problem for hours now and it's really driving me crazy so any help would be greatly appreciated.

    It is working now. I no longer get the message about the item not being available in the US and I can access the store.

  • Have an original iPhone 3G. Can you still sync iTunes (10.6) and Contacts after Lion install?

    Have an original iPhone 3G. Can you still sync iTunes (10.6) and Contacts after Lion install?

    An older iTunes will not open the library once used by a newer version.
    iTunes 10.6.3 will work with iOS6 as long as the hardware doesn't post-date the release of 10.7  Use iTunes 10.6.3 on both machines.
    iTunes 10.6.3.25 - http://support.apple.com/kb/DL1575

  • How do I restore events in iPhoto on my phone and iPad after I upgraded to iOS 7

    How do I restore/find "events" in iPhoto on my iPhone and iPad after I upgraded to iOS 7?

    You deleted the iCloud account?
    If so, connect the iPhone to your computer and sync your Contacts and Photos using iTunes.

  • I used to be able to have thousands of pictures on my phone and now after my upgrade it keeps saying "not enough storage" is there anything I can do? I don't want to buy more storage

    I used to be able to have thousands of pictures on my phone and now after my upgrade it keeps saying "not enough storage" is there anything I can do? I don't want to buy more storage
    It says I cloud total storage 5.0 GB available 5.0 GB so whats the problem?

    iCloud storage is for backups. It is not associated with space on your phone. You cannot buy more space for your phone. Check what you have on your phone and delete what you don't use or seldom use to get more space on your phone.

  • ITunes down not recognize iPad after iTunes update

    After successfully updating iTunes last weekend on my computer iTunes does not recognize neither my iPad3 nor my iPod touch. All devices have been updated. What can I do?
    Thank you very much
    Michael

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
     Cheers, Tom

  • Ipad2 very slow and crashing after OS8 upgrade 8.1.1

    ipad2 very slow and crashing after OS8 upgrade 8.1.1. I have tried to restore, using the iCloud backup (twice) and it works well for a short while then slows and crashes again.  Genius bar help said older versions of OS8 never closed apps, so a restore should fix it, but it didn't, even with a repeat.

    Hello joey:
    Try resetting Safari
    Trash the preference file and restart (com.apple.safari.plist).
    Barry

  • What can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    - Try restoring on another computer.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Mail App keeps freezing and crashing after yosemite upgrade.  Cant create new emails.

    Mail App keeps freezing and crashing after yosemite upgrade.  Cant create new emails.  Is there a fix to these issues?

    Hi,
    When I read these Threads in Yosemite I am filtered to show only the one listing Messages (the App) as the App involved.
    This form of tagging a Thread no longer shows up in the current software used to run the Discussions.
    Did you use the Mail and the Messages tags ?
    It is difficult as many Mail help items refer to emails and "messages".
    With me posting to the thread it should raise it to near the top again and maybe someone who knows about Mail will post.
    8:03 pm      Tuesday; February 3, 2015
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • Access iTunes library from External drive after OS upgrade

    Because of its size I have recently kept my iTunes library in the 'Media Library' on an external hard drive and accessed content from there without any problem. After upgrading to OS 10 Lion, iTunes has created a new library on my internal hard drive. Now I'm trying to re-access the old library on my external hard drive.
    I have tried two things so far:
    - Gone into the iTunes Advanced Preferences and changed the Media folder location to my external hard drive location. That didn't work.
    - When I open iTunes holding the option key (as was suggested here) I am given the option of choosing a different library. But when I click on the iTunes folder in MediaLibrary I get the following message:
    An iTunes library file could not be found in the folder "iTunes". Please choose a different folder.
    All the content is there on the external drive but I'm assuming there are some .itl or /xml files missing. (I can see those as part of the new iTunes folder on the internal drive.) I have a floder named Previous iTunes Libraries on the external drive which contains some files with dates in them, two of which have the extension: .itl
    Should I perhaps move those files somewhere...?
    Any help is appreciated!!!
    Hans

    Hello there FunkyMuzak,
    iTunes can be set to use the library on the external drive, and save new content.
    To have iTunes open the alternate library on the drive use this option:
    Steps to create or choose a different iTunes Library file
    If iTunes is running, quit iTunes.
    If you are using Windows, hold down the Shift key and from the Start menu and choose All Programs > iTunes > iTunes.
    If you are using the Mac, open iTunes and immediately hold down the Option key.
    You should see one of the following screens:
    From: iTunes: How to open an alternate iTunes Library file or create a new one
              http://support.apple.com/kb/ht1589
    And to tell iTunes to save your new media when you buy songs or movies, etc., use this part of our article named Where are my iTunes files located? found here http://support.apple.com/kb/ht1391
    Discovering and changing the iTunes Media folder location
    Note: You would usually only change the iTunes Media folder location to share music between accounts on the same computer. See this article for specific steps on how to accomplish this. Also, see this article if you want to know how to move your music to a new computer.
    Mac OS X: Click the iTunes menu and choose Preferences.
    Windows: Click the Edit menu and choose Preferences.
    Click the Advanced pane. iTunes displays the location of your iTunes Media folder.
    You can then:
    Note where your media folder is, such as for backing up your media.
    Use the Reset button to reset it's location to the default (which is the iTunes folder).
    Click the Change button to select a folder for a new location. Once you change this location:
    If you make a new or alternate iTunes library, the new location will be used by that library.
    Existing files will not be moved unless you choose File > Library > Organize library and choose the option to "Consolidate files."
    Cheers,
    Sterling

  • Backup Restore Failed After iOS5 Upgrade

    I did the iOS5 install on my iphone 4 yesterday and it went off perfectly.  However, this evening, I did the same on my wife's iphone 4.  Prior to doing the download, I did a Backup and a Restore Purchases. When the process came to the Restore point, I received the error message that the restore from backup had failed. Each time we plugged the phone back into itunes, it prompted us to complete the restore process but with the same message. Consequently, my wife's phone lost all contacts, photos, and apps. I manually re-entered her contacts, plugged back into itunes, and performed another backup. We then attempted to restore from backup once again with the failure message following. I'm almost sure that we cannot recover her photos, but if anyone on the forum has a suggestion, we'd appreciate it. Also, what is the safest and most surefire way to backup photos and contacts on the iphone 4 ?  JEFF    

    My husband updated my phone on the 15th... same identical thing happened. I've lost all photos, text messages, and contacts since the las backup. It did download 5.0, but I lost everything. I spent 2.5 hours on the phone with an apple advisor and they needed to research it further and would call me back......hasn't happened yet. If they find a way, I will post it. What error message did you receive... mine was (-50).

  • Help with Loops!! All loops are RED and unclickable after Leopard upgrade.

    I may need to just remove soundtrack pro from my computer and start from scratch again. When I upgraded to Leopard I failed to select preserve user settings when I did an archive and install. So therefore I had to find and drag files to the new library. This is on my Power Mac G5.
    I have a Macbook Pro laptop and I used that as a guide of how I have that set up. On my G5, I have all my loops in the same folders they are in on my laptop. When I open STP, and pull up my loop files, they are all listed in red. When I try to click on them, nothing happens.
    I have them set up as MAC>Library>Audio>Apple Loops>Apple Loops for Soundtrack Pro, Apple Loops for GarageBand, PowerFX Loops
    I am not sure if I am dealing with a bunch of corrupt files and need to start with a new slate or what.
    I also noticed that most if not all the audio loops end in .CAF instead of .AIFF in the folders. However when STP is open, the files ARE listed as .aiff files but they are red and non clickable.
    Any suggestions appreciated!
    Thanks!
    Message was edited by: DVX100Shooter
    Message was edited by: DVX100Shooter
    Message was edited by: DVX100Shooter

    Yea once I rearranged the loops and then opened STP and then Indexed those loops, I got everything back to normal except my Trumpet files. I cannot locate them anywhere. There are only 4 loops but I searched my HD and still can't locate where they are but I got everything else back to working.

  • ITunes Backup, Music and Podcasts only

    Dear Discussion members,
    I would like to back up my iTunes Library. I have a read a few posts first but haven't quite found the answer I'm looking for.
    I have a lot of podcasts and music on my internal drive.
    I do have an external but don't want to back up there, instead I want to do the backup to DVDs (a bunch of them for sure)
    I know there is the iTunes database file and from what I've read it may be worth backing that up but I am not sure how in the future I will merge the current database file with any current version. That's one question.
    Aside from that what I want to do is backup my Podcasts. I know I can do this manually but I would like to do it through iTunes…is this possible and recommended over a manual backup?
    In terms of songs, can it be done via iTunes as well?
    Any and all feedback is welcome. IIf something is unclear please let me know and I will try to clarify as best I can.
    Sincerely
    Alex

    Hi, Thanks for your post.
    Problem being that there is a few thousand file
    I am thinking that I should just re-import them but this does take a while and it may happen again.
    Obviously isnt a known issue as such

Maybe you are looking for

  • Track Initalization Errors

    Hello. I know there have been topics posted about this, however, none seem to answer my problem. I am using iDVD 6 with the Reflection Black theme. Unlike the other threads I have seen, the movie I am exporting into iDVD is a Quicktime movie from a F

  • I want to discontinue printing the daily manager

    I want to discontinue the automatic  printing  ofthe daily manager

  • Procedure help using ( owa_sylk.show ) function

    hi all, i try to run this but i am getting error as : ( PLS-00306: wrong number or types of arguments in call to 'SHOW' ). what arguments missed can any one please. i am asking because i am very new to procedures. declare output utl_file.file_type; b

  • Mac OS X 10.7 Lion and Transmit Rate

    Since I upgraded to Lion the transmit rate has dropped from being reported at 450 in Snow Leopard to 216 sometimes 349 in Lion. Nothing has changed hardware-wise apart from upgrading to Lion only.

  • Tiger and Leopard on the Same MacBook?

    I have a MacBook and would like to have both Tiger and Leopard on it. I Googled and found info that did not work for my "newer" machine. I purchased two months ago. I have a number of files that are Tiger only and will not be rewritten for Leopard. C