Itunes billing

Hi, My itunes account stopped allowing payment from my credit card. No problem with my credit card I have used it with other business. Will not accept card detaild when I re-enter them. I have even tried a different credit card with no success.
What can I do to fix this problem please.
Cecily

I was checking my bank account today and had the same problem- a $4.33 charge that I can't figure out. You said that the small amount gets refunded later? Is that to your credit card, or to the iTunes store? And I have no idea why that is and it's impossible to get through to someone in Support to ask about it.

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Spam email about iTunes billing?

I received an email about an iTunes billing problem implying a 3rd party may be using my account. It seems a bit sketchy to me, is it spam? Has anyone else received anything similar?

Is the message this one?
As part of our security measures, we regularly screen activity in the Apple system. We recently contacted you after noticing an issue on your account. We requested information from you for the following reason:
We have reason to believe that your account was accessed by a third party. Because protecting the security of your account is our primary concern, we have limited access to sensitive Apple account features. We understand that this may be an inconvenience but please understand that this temporary limitation is for your protection. Please fallow the link below to restore your account access.
Click Here
Apple Account Review Department
If so, it's a scam. Apple will never ask for personal information in an email, and Apple definitely has better spelling and grammar. Do not respond to it under any circumstances. You can if you wish forward it to Apple at [email protected] Be sure to include all the headers if you can.

How can I get a credit card re-instated with ITunes/Apple Store? It was blocked due to an ITunes billing error. Called customer (lacking in) service, but they were no help!

How can I get a credit card re-instated with ITunes/Apple Store? It was blocked due to an ITunes billing error. Called customer (lacking in) service, but they were no help! The rep emailed that I had to get a new credit card No way.... --PB

Only Apple Account Security could help at this point. You can try calling Apple Support in Canada - you'll have to find one of the several ways, such as Skype, to call an 800 number from outside of the relevant country - and ask for Account Security and see if they can help. Or you can find a friend who speaks Chinese and ask them to help you talk to Apple Support in China. There are really no other options that I know of.
Note, by the way, that these are user-to-user support forums. You aren't speaking with Apple when you post here.
Regards.

Itunes billed me for my netflix renewal...

but whenever i try to acces my netflix account it says they're having problems billing my account. has anyone else had this problem?

Answer by Apple:
"[...]being a part of the iTunes Store Customer Support, which answers nontechnical questions exclusively about billing, customer accounts, downloading purchases, and iTunes Store content, I am a bit limited on the depth of support I can provide for your Netflix account. However, I'm happy to guide you to some resources that should help.
You'll want to take this inquiry to the next level by contacting Netflix directly. They're great people and they will be able to work with you in order to resolve the issue. I see that you live in the United States so I have located their contact information for you:
Netflix Technical Support number: www.netflix.com/support"
Answer by Netflix:
"[...]I appreciate the time you've taken to provide us with your comments and concerns regarding your Netflix and iTunes account.
Currently, our records indicate that your Auto Renew is turned on, which means that your iTunes billing will continue until you advise them otherwise. In order to manage your subscription status via iTunes, please click this link: http://support.apple.com/kb/HT4098. Because Netflix is considered a third party subscription and billing is managed through your iTunes account, we are unable to view billing history or look into any issues on our end.
In order to reestablish your Netflix account, please log in to your Apple TV and follow the on-screen instructions. For additional assistance with your iTunes billing, all requests must be submitted to Apple (whether these include subscription charges, renewal information or refunds). We have created a support page on the Netflix website that provides additional information: http://support.netflix.com/en/node/438#gsc.tab=0.
For further questions or comments please feel free to contact us. Representatives are available 24 hours a day and our phone number is located on the 'Contact Us' page of the Netflix website. I can be reached by email at [email protected]"

HT201303 I lost my itouch and bought a new one and keep getting an iTunes billing error

I lost my itouch and bought a new one and keep getting an iTunes billing error.
Do I have create a new acct and loss and lose all my downloads/purchases?

I lost my itouch and bought a new one and keep getting an iTunes billing error.
Do I have create a new acct and loss and lose all my downloads/purchases?

On my itunes bill it shows i bought 24$ of items but yet i never got them on my game, but originally ttried to buy one item, how can i cancle them?

0n my itunes bill it shows i bought 24$ of items for a game but i never got a single one, how do i cancel it?

It's easy. Just contatc support and let them know. They;; refund it for you.
http://www.apple.com/support/itunes/contact/
Have the orde numbers ready for faster transaction.

I am trying to see my iTunes billing history. I sign into the iTunes Store but where do I go from there?

I am trying to see my iTunes billing history online. I sign into the iTunes Store but where do I go from there?

You can't see your purchased history for the purposes of seeing what a purchase cost, when it took place, etc. on the iPad. You can only do that on a computer in your iTunes account.
See your purchase history in the iTunes Store

Got 5 itunes bills and did not purchase any of the games listed

my wife has got 5 itunes bills and she did not purchase any of the games that were listed on there.the reciept numbers are:
1700*****491
1700*****490
2130*****175
2130*****175
2130*****176
2130*****177
123*****901
her account email is *****
many thanks,
Ali
<Edited By Host>

Hello, abumishary.
Thank you for visiting Apple Support Communities.
I would recommend reporting a problem with the purchase via the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this purchase by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H.

HT1498 I rented a .99 cent movie special of the week and iTunes billed me 4.99. Why?

The newest operating system on the iPhone has successfully confused Iphone users access to iTunes for communication and account issues. That is a new flaw to repair. I rented a movie. "The house I live in" that was advertised as the .99 movie of the week and iTunes billed me 4.99. If I had known that they would charge me that I would not have rented the movie. I feel that iTunes misrepresented the price and I cannot find the iTunes customer service system to address this.

Go here:
http://www.apple.com/emea/support/itunes/contact.html
to report the issue to the iTunes Store.
Regards.

I cannot remove a credit card from itunes billing

After reviewing suggestions online for removing my credit card from itunes billing the overall suggestion was to check "none " on the credit card panel in my itunes account. There is no "NONE" option. What else can I do to remove this card?
Thanks, Chrissie

Hello,
You can follow this to remove your credit card :
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, then click the Sign In button.
Choose Store > View My Account.
Enter your account password and click the View Account button.
From the Apple Account Information page, click the Edit Payment Information button.
Click on the button labelled None and click on Done.
There's a button None but it can blend into the background.

Where do i pay my itunes bill

can someone tell me where to pay my itunes bill. i have redeemed a 15 dollar gift card and i have a bill of 23 dollars.

Nope... Nothing there! Why is it so hidden? I have been informed by iTunes that my balance is zero - unfortunately I cant confirm that for myself because I cant find my 'balance'. Interestingly, I have redeemed several gift cards over the months and purchased some songs and there was a credit after those transactions, but coming back later there were no funds...
As people would know, it is very difficult to completely use a $20, $30, etc. gift card when songs cost $2.49 or some other odd amount. I smell a rat... Why cant Apple just reinstate the old system when you logged into your iTunes account the credit was shown next to your login?! Even if it was zero it still showed. Another interesting issue is that you can view your purchases, but NOT your gift card redemptions...
I am still waiting for iTunes to come back to me after their initial 'helpful' response with an explanation on this matter and where my credits have gone to. I have requested an account statement of all my iTunes transactions for the last 12 months which also show my gift card redemptions. Let's see if they deliver?!
I will post when I get a response.

HT1918 I am unable to set up an iTunes billing account as I don't have an issue number on my card, I have tried just inputting different numbers such as just putting 1 but its not allowing me further!?

I am unable to set up an iTunes billing account as I don't have an issue number on my card, I have tried just inputting different numbers such as just putting 1 but its not allowing me further!?

Sorry, but you can't. You can only use a credit card issued by a French bank and with a French billing address. Your only solution is going to be to purchase prepaid iTunes cards (there should be several places you can buy them; perhaps FNAC) and use prepaid cards to open the account and purchase.
Regards.

HT1725 My iTunes billing account says that my credit card is an invalid security code and I know it isn't how does one resume ones account

My iTunes billing account says wrong security code and I know it is not how do I fix this problem

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Kinda new"..how often does iTunes bill me?

I have noticed that the few purchases I made on iTunes didn't come out of my account as the purchases were made...which made me wonder does iTunes bill on a daily or weekly basis? I made several purchases one day then a couple the next day and they came out as one purchase on my account a few days later. So how does this work?

I bought 2 albums and half dozen other songs in a single day. Itunes sent me a bill for each album separately. 2 days apaart. and the other songs were split up on to two differnt bills. so Between the albums and the songs, I got 4 bills within 5 days.... Why can't they just send one bill? All of these purchases were on the same day, within a half hour of eachother. If they were days apart, I could see the separate billing... I want ONE bill no matter how many songs I get!! is there a way around this??????

How do I change my credit card billing address to another country? The iTunes billing address edit only offers an option for a different State, but my credit card billing address is now New Zealand.

I recently moved out of the US to another country and changed my billing address at my credit card company to my new country. Now iTunes won't let me edit my credit card billing information because the "edit" option on the billing address only lets you change states, not countries. There is a non-spendable balance on my iTunes account because it's an odd amount, and iTunes won't let me change my iTunes store to my new country as long as there is a balance showing in my US iTunes store account. So I'm stuck. I can't spend my balance in my account. I can't change the balance to a spendable amount because iTunes no longer accepts my credit card because my credit card's new zip code billing address doesn't match my iTunes account. I can't change my iTunes account to my new country as long as there is a balance in my US iTunes store. How can I change my iTunes account information to my new country under these circumstances?

I am stuck with a similar problem. I moved from Ireland to the UK but for some reason, iTunes would not let me change the country in my payment information, it remains Ireland. I do not have any credit to spend and I still cannot change it. I even set up a new iTunes account and the country still remains uncangable. Hence, I cannot add the details of my UK card as iTunes believes it is set in Ireland. Have you managed to solve your problem?

How do I change my canceled credit card that wants verification from itunes billing account?

My billing account on the app store on my phone is not reflecting a change I made online. The phone will not let me change to a new credit card for verification of payment for subscriptions as well as updating or adding new apps. HELP! Apple support has not given me any....support.

Accepted forms of payment > http://support.apple.com/kb/HT5552
Selecting the None option
http://support.apple.com/kb/TS5366?viewlocale=en_US&locale=en_US
Uuurgghhhh wrote:
I need help removing my debit/ credit account information from my itunes account, please somebody help!
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Itunes billing

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