Itunes blank white screen. And Software update problems

When i open my itunes it lets me view my library, but not the itunes store.
I have seen on other questions that I need to update my software. When i try doing this it says that there are updates available, so i hit install. It instantly says " restart to finish installation " so i dont actually think its installing anything. Then when i hit restart it doesn't actually restart, it just goes blue, then to the login page. ..
Any help?

Updating safari should fix your iTunes store issue.
http://support.apple.com/kb/DL1569
There is an iTunes update, too.
http://support.apple.com/kb/dl1614

Similar Messages

HT1414 iPod Touch has a blank white screen and the computer does not recognise it. I have tried pressing the Home button and Up Volume button and Off button to no avail. Thank you

I tried to download an upgrade that was recommended by APPLE, the upgrade stopped halfway through and the iPod Touch was turned off, now the iPod Touch has a BLANK WHITE SCREEN and is UNRESPONSIVE to the COMPUTER
I wonder if anyone can help
Thank you
Brizey

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

Each time i press the power button i just have a blank white screen, and intermittent sounds/tone. No apple logo, or spinning circle.

Each time i press the power button i just have a blank white screen, and intermittent sounds/tone. No apple logo, or spinning circle.
I used to install the rEFIt to boot with win7. When I deleted win7, I didn't uninstall rEFIt. Nothing wrong with it. One day after I watched movie in full screen,I pressed esc to quit. Then I found the touchpad didn't work. I can't turn off air. I just pressed power button for a little while. It rebooted, then my nightmare just began...
I have tried everything, PRAM, command+R, literally everything. No change.
But when I plug a CD-ROM with USB, I can only here one BONG, just once, then white screen, Like waiting for something...
I took it to a service center in China, they told me the CPU had broken. SInce it's one month out of warranty, they wanted to charge me for like $250....
I really don't think that's CPU's problem. I checked the history, it seems like somebody else also had the problem before.
Can anyone give me some hints??? Thanks!!!!!! Or I have to take it back to America to check....

Impossible, there are zero, as in none, zip, nadda viruses for OS X. If you have viruses on it they are for MS Windows and will not affect OS X. I suspect the hard disk has crashed, if you have backup then it's not a big deal to have it changed, just take it into your local Apple Store or AASP for service. If you have not been backing it up you may be in for a painful lesson on why backup is critical.

My ipod has a blank white screen and wont change no matter what i press or try.. what should i do?

my ipod has a blank white screen and wont change no matter what i press or try.. what do i need to do?

Try here:
iOS: Not responding or does not turn on
If you can't turn it off, let the battery fully drain. After charging for at least an hour try again.
If still problem that indicates a hardware problem an an appointment at the Genius Bar of an Apple store.

My ipod 4th gen went onto a blank white screen and turned off. what should i do?

My iPod 4th gen was dead so I charged it, the apple sign appeared and stayed on the screen for about 10 minutes then went onto a blank white screen and turned off. Now I can't charge it and it has already happened multiple times. what should I do? I also don't know which iOS operating system it is, does that matter?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Hi guys i have an macbook 13 late 2007 and does not work when i start it up all u can see is blank white screen and after that its keep bepping high peech tone 3 times i was thinking the hard drive but im not too sure please guys help.

Hi guys i have an macbook 13 late 2007 and does not work when i start it up all u can see is blank white screen and after that its keep bepping high peech tone 3 times i was thinking the hard drive but im not too sure please guys help.

Try to reset the PRAM first then go from there.
http://support.apple.com/kb/HT1379

Turn my macbook on all it gives me is a blank white screen and stays like that

turn my macbook on all it gives me is a blank white screen and stays like that

Try booting to the Startup Manager and select your system drive.
Startup Manager: How to select a startup volume
http://support.apple.com/kb/HT1310
Then see
http://support.apple.com/kb/TS2570
https://discussions.apple.com/docs/DOC-5282

TS2755 Why can't I see my messages? Everytime I press the messages app, it's a blank white screen, and then it exits.

Why can't I see my messages? Everytime I press the messages app, it's a blank white screen, and then it exits.

READ the article from which the question was posted and follow the troubleshooting steps provided.

Mac stuck on white screen after software update

I updated to snow leopard and then then to 10.6.8. After the updates had installed, my computer restarted and now it's stuck on a white screen. No key shortcuts work at all, I've tried. None of them work. Every time I try to turn it on it's just frozen on a blank white screen. Twice it's gone to the apple logo and been able to start up after 20 or so minutes of being on the white screen but each time it froze. I don't know what to do.

There have been problems with the Apple servers not linking to support articles, so some links may not load the first time.
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup – Computer Stops or Delays
Startup Issues - Resolve
Startup Issues - Resolve (2)

IPad mail opens with blank white screen and then closes since returning from overseas. Worked fine up until then.

Since returning from overseas my iPad mail does not work. Selecting mail opens a blank white screen which stays open for a short time then closes. No functionality is available during this time. Doing the normal reboots etc does not resolve the problem.

Have you tried to go into the settings, mail, contacts and calendars and removing then re-adding the account info?

HT201210 why is my phone not turning on or anything it is sitting on a blank white screen and i have restored it and it is still doing the samething

i was on my phone on facebook and then my phone went all black and wouldnt let me turn it back on, and then i plugged it into the laptop and it told me i had to restore and i did , now my phone is staying as a white screen and wont let me do anything on it, why is this?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
If the issue continues, take the device to Apple for evaluation and possible replacement.

Installing Yosemite left me with a blank white screen, and resterting was no help. Any suggestions?

I downloaded Yosemite, stratd the installatio, and left the room with 5 minutes left on the install. When I came back 10 minutes later, all I had wa a white screen. I rebooted, got the Apple graphic and loading bar, and went back to the white screen when the bar finished. Welcoming any ideas on what to try next.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Error in itunes store, msn messenger, and software update

hello, i seem to have a problem since someone changed my proxies settings for the internet. My internet browser works just fine and I can download stuff from the internet. But, neither Msn Messenger, nor iTunes store, nor Software Update are able to make a connection and work properly. I need help,how can I make them work??
Thanks.

I too am having a problem. It seems to have started after the last Software Update to my MBP.
Although I am connected to the internet, my MSN Messenger for Mac won't connect.
I get a message saying "Sign in to MS Messenger failed, because the service is not available, or you are not connected to the internet".
I have checked that the service is available,(it is) and I am connected to the internet.
The funny thing is, after failing to connect with my MBP, I tried my iMac, and that too wouldn't connect.
When I tried the iMac again this morning, it was OK, but as soon as I try the MBP, the problem appears again, and then the iMac won't connect either.
Any ideas anyone?

Installer and software update problems

Hello! I just bought a new Hard Drive for my iMac G5 and installed Mac OS 10.4.6 from the DVD I had. The first thing I did when i got my system running, was to open Software Update. I didn't want to wait, so I selected for download only iTunes 7 and Java 5. I had planned to download Mac 10.4.10 later.
However, an hour later, I tried to open Software Update - and it simply refused! I download 10.4.10 Combo from the Apple web site and tried to open the file. No luck! Downloader starts for a second and then quits. Any help? Much appreciated!

Yuri, welcome, I would Erase the hard drive and re-install the OS, then apply the Combo Updater. There have been so many problem reported here when trying run the new i-apps and not upgrading the OS.
Joe

Severe snow leopard and software update problems

I just upgraded to Snow Leopard in order to get support for my iPhone 4. Ever since then there have been serious problems.
1. The Snow Leopard upgrade kept bringing up the "you must shut your computer down" grey screen. I had to attempt several installs before it FINALLY installed. I figured I was in the clear.
2. Now software update crashes the computer (same "you must shut your computer down" screen) anytime I try to install ANY update.
3. I've run disk utility and repaired the disk and also fixed permissions, it doesn't help.
4. Snow Leopard appears to be running ok as long as I don't try to install anything.
5. I tried to manually download and install the 10.6.4 combo update and that crashed the computer a few times and then when it got to completion it said that the update could not be installed and to contact the software manufacturer.
I've combed the discussions and don't see an issue like this, specifically it doesn't just FREEZE or restart, but it brings up the "you must shut down" screen.
I've considered rolling back to 10.4 but that would cause my iphone not to sync. Any ideas?

1. The Snow Leopard upgrade kept bringing up the "you must shut your computer down" grey screen. I had to attempt several installs before it FINALLY installed. I figured I was in the clear.
First things first. Those are kernel panics. You have to address those before going on to anything else. See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

Itunes blank white screen. And Software update problems

Similar Messages

Maybe you are looking for