ITunes can no longer locate iPhone4

iTunes can no longer locate my iphone 4. Both iTunes and iPhone have updated software. Phone will charge but can not be found in iTunes or in my computer. What do I need to do?

Depending on what computer OS you are using.
Windows http://support.apple.com/kb/TS1538
Mac http://support.apple.com/kb/TS1591

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I have just got iTunes match. It appears that since joining and starting it some tunes have been deleted from my library. They are shown in the listing but iTunes can no longer locate the files. Any suggestions?

I have just got iTunes match. It appears that since joining and starting it some tunes have been deleted from my library. They are shown in the listing but iTunes can no longer locate the files. Any suggestions?

If they are showing in the Videos app with a cloud then go into Settings > iTunes & App Store on your phone and set Videos (under the 'Show All') heading 'off' - you might (depending upon which country that you arein) have a similar button for music and the Music app.

Itunes can no longer locate any music on my External Hard Drive

Last night I went into Itunes to add some music and it could no longer loacte any of my music. I went to edit - Preferences - advanced to check where is trying to check where the "Itunes Music Folder Location" was, and it had moved. When I tried to redirect it back to the eHD, it still cound not see any of the music. I have had this issue before and lost all my playlists etc...
Today I discoved that somehow the eHD drive name was changed for L: to N: which was why nothing worked. ( all the playlist tags were looking for the L: drive, which no longer existed.)
I have since corrected this issue, and the eHD is now correctly labeled as the L: drive.
The problem is all the playlists still do not work.
Please help, I have 3000 songs in here and it will take forever to go back and fix all of the playlists.

i dont know much about computers but I think this happened to me before.
as I said i hardly know computers. i think I unplugged the hard drive all cables and i turned the computer off too. plug it all again and see if it grabs it again. i did it and it worked. some how the extHD gets stuck on on. so thats why I unplugged it all. I dont know if you want to try that.

Im trying to import music from widows media player to itunes, but when i delete the music from media player itunes can no longer locate it, i just want the music saved to itunes so its not taking up double the space.

I am having trouble transfering music from windowns media player to itunes. If i delete the music from windows media player itunes cant locate the song.

See Getting iTunes & Windows Media Player to play nicely for tips on sharing the iTunes library with WMP.
tt2

After yesterday's "upgrade", iTunes can no longer find and play my music library. It points to the correct location in "Advanced", but clearly iTunes is not actually seeing it.

After yesterday's "update", iTunes can no longer find and play my music library. It points to the correct location in "Advanced", but clearly iTunes is not actually seeing it. What gives? And why does Apple force these constant updates that just screw up everything? It was all working fine yesterday before I ran the update.

Does anyone know where I can get support for this issue?

Apps on computer but in a different folder. Can I merge them?I have 180 apps that iTunes can no longer "find". They appear in "my apps" and there is a file location for them. Can old purchases be restored without doing each one individually?

I have 180 apps that iTunes can no longer "find". They appear in "my apps" and there is a file location for them. Can old purchases be restored without doing each one individually?

That did the trick! Thank you.
The free trial is all I needed to migrate my iPod Touch library into my main iTunes library. For those that want to use this tool for the same needs there are some things that need to be moved manually, e.g. Apps. But you can do it within the program very easily. Also iBooks/PDFs etc. need to be moved manually. The help section will point you in the right direction.
No more switching iTunes libraries for me.

I subscribed for itunes imatch - it works perfectly on my i-pad and iPhone - however on my macbook - my iTunes can no longer find my songs - i don't know how to make it look to the cloud to play my music

i subscribed for itunes imatch - it works perfectly on my i-pad and iPhone - however on my macbook - my iTunes can no longer find my songs - i don't know how to make it look to the cloud to play my music - i think it keeps trying to find on the external harddrive where i used to keep my music

Of course iTunes is looking for the music on the external HDD. Enabling iTunes Match does not magically change the location of the iTunes library to the cloud.
To play the music either plug the external HDD back into your computer or create a new, empty library to use for streaming the iTM content. The latter can be accomplished by holding down the Option key when launching iTunes, choosing "create library" then enabling iTunes Match on the new library. DO NOT have iTunes scan your HDD for music.

, I-tunes can no longer 'locate' my library , after a botched cut & paste attempt to back-up onto an external drive. Still syncing with i-Pod but playlists lost , podcasts no longer syncing, Can't play music .. how to restore back to original state .

I-tunes can no longer 'locate' my library , after a botched cut & paste attempt to back-up onto an external drive.Cant play any music as it "can't find" the library Still syncing with i-Pod but playlists lost , podcasts no longer syncing. How to restore back to original state . I have tried re-installing - with no change

I do the same thing as you do...
My music is on an external drive as to not use up gigabytes of storage that need not be used for media.
There are a couple basic principles to iTunes that I believe you should know.
1. iTunes is not a media storage program. It does not store your media "in iTunes". It simply is an organization tool for your media already on a hard disk.
2. As iTunes is not a storage mechanism, it has no way to "know" whether or not the media that is listed is actually there. This is where the "design" of iTunes comes into play.
I like to think of iTunes as a bread-crumb trail. The "music" in iTunes, isn't actually there. The bread crumb is the location on the external hard drive.
If that bread crumb trail disappears (in this case the external drive you use). If said external drive is not plugged in, that bread crumb trail is not able to be followed. iTunes is "lost" and unable to find the media. The only way to remedy this is to place the media on your local drive.
To address your issue of the library. If you hold down shift, you can select your library on your external drive. It will be a file with an .itl extension. The folder name will be your external drive.
I go into edit > preferences > advanced and set my library to the correct location. Make sure you check the box "Copy to iTunes Folder when importing" (or whatever it says).
You can't fix the issue of iTunes not seeing the media if your drive is unplugged unless you physically move the content to your OS HDD...Or any other HDD you use.

ITunes can no longer add new apps on my ipad2 and/or stuck on "waiting"

My iTunes can no longer add new apps to my iPad. On iTunes, it shows as having been downloaded and installed on the iPad whilst on the iPad, it shows the app icon reflected as "Waiting".
Apps downloaded on the iPad sync correctly to the computer (iTunes) but apps downloaded via iTunes can't sync to the iPad.
I did everything possible, well except for restoring. I'm hoping someone could help me. Please, please, tell me there's another way aside from restoring. Heres a recap of what i did so far. So I rebooted(several times), deleted every app in the multitask and rebooted, restored to original settings, changed my password, changed my payment info, turned off my restriction, turned on my 'automatically sync new apps, etc., finished all incomplete downloads in my pc, synced and still nothing happened, what's so bad is the fact that it's downloading in my pc but not syncing/installing in my iPad2. I'm literally going nuts over this.. PLEASE HELP! Hoping somebody out there have the answer. Pleeeeaaaaseee.. Thanks you so much.

You don't download iTunes to the iPod. You download it to your PC or Mac. Are you connecting the iPod with the same computer your originally set up the iPod up with?
What happens when you try to sync your iPod Touch with iTunes?
Why can't you just redownload the App directly from your iPod Touch?
B-rock

With verson 12.01.26 my iTunes can no longer connect to the iTunes store or iTunes Match

After downloading iTunes version 12.01.26 on my PC my iTunes can no longer connect to the iTunes store or iTunes Match. My itunes displayed a message at the top that it was connecting to the iTunes Store. After closing my laptop and opening it again after a few hours, there was a message stating that my computer was unable to connect to iTunes because of a problem with my internet connection. My laptop is connecting fine with the internet, yet not through the iTunes program, or at least it seems that way. I'm not positive but feel like the issue may have stemmed when I downloaded the new version, I think maybe I messed up the process somehow by closing my computer or something.

Hello there, gracieflad.
The following Knowledge Base article offers some practical and detailed steps to help resolve issues with not being able to connect to the iTunes Store with iTunes on your Windows computer:
Can't connect to the iTunes Store - Apple Support
Thanks for reachign out to Apple Support Communities.
Cheers,
Pedro.

I am trying to back up my mail (5.1) directories but I can no longer locate them. They used to be in the user library. Would be grateful for some assistance.

I am trying to back up my mail (5.1) directories but I can no longer locate them. They used to be in the user library. Would be grateful for some assistance.

They're stil there; Apple decided to hide your Library folder. Hold the Alt/Option key while selecting Go in a Finder menubar and select Library.
Do you have other backups, made with a proper backup app? If not, that's the best way to back up your data, rather than doing it "piecemeal" via drag & drop.
You might want to review the Time Machine Tutorial, and perhaps browse Time Machine - Frequently Asked Questions.

I downloaded the Special Edition of 'Avatar' with the included 'Extras'... I use to see them in my iTunes library, but, can no longer locate them anywhere on my computer or in the iTunes library files! What happened?

I purchased 'Avatar' The Special Edition with the included Extras with a gift card. I had enough money in my account to cover this purchase. I only got to watch the 'Extras' for one or two times, and now, they have vanished! They no longer appear in my iTunes library or anywhere on my computer! Where are they and how do I regain access? The movie, itself, is still in the library...only the downloaded 'Extras' are gone!

Visibility of the Podcasts section is controlled from within the Edit > Preferences dialog.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
Missing tracks
Typically this can happen because a file or folder is accidentally shunted to the wrong location. iTunes can also get confused if it expects to be talking to an external drive which isn't there. If will often reset the default media folder location and may have trouble finding files in the old folders.
Select one of your tracks that is missing in action. Press CTRL-I to Get Info. Cancel when asked to try to locate the file, then look at the location given on the summary tab. This where iTunes thinks the file ought to be? Now find out where it actually is. Post back the two locations for comparison. I should be able to give you some steps to reconnect everything once I can determine which of the things that might have gone wrong is most likely in your case.
When you get it all working make a backup!
tt2

ITunes can no longer play CDs, not sure why

Something very strange. For some reason iTunes no longer will play or import audio CDs. I have never had a problem before this playing or importing CDs - I just imported 3 CDs last weekend.
If I insert a CD, iTunes never even mounts it. If I open the CD by double clicking on the drive, and double click the tracks, iTunes opens but doesn't play the songs: it just doesn't do anything.
The CD drive is working fine. I changed the the default progams for .cda files first to real player then to windows media, and both played the songs on the CD without any problems at all. I then reassigned .cda files to iTunes, but it just won't play.
I have tried repairing both iTunes and Quicktime via add/remove programs, and rebooted many times, but still iTunes will not play the songs from the cd or even show it in the sidebar.
What is also strange is that even though iTunes doesn't show the CD as mounted in the side bar, I can still choose "Eject Disk" from the "Controls" menu and it ejects the CD, so it does appear that iTunes can interact with the CD drive, it just does not seem to read the audio files.
It does not matter what CD I try - even older CDs without copy protection. When I run iTunes diagnostics CD/DVD Drive Tests, I get Green lights for "Audio CD found", "Driver correctly installed", and "Audio CD read successfully", but I get a Red light next to "Unable to access audio CD".
I get the same result with the interal CD drive and my external usb2 CD/DVD burner.
I'm out of ideas and would appreciate any advice or help.
Thanks.

Nevermind, I just did some more searching on the boards and found this topic from someone who had the exact same problem.
http://discussions.apple.com/thread.jspa?threadID=1517728
I stopped TruDirect and everything started working again.
Sorry for the unnecessary post.

ITunes can no longer find my iPhoto - no iPhone photo sync ability...help!?

Hello...okay, some data - I am currently running Lion and all the latest software updates, I am also running multiple users on this iMac, I am also sharing the iPhoto library using the "Shared Library" method. My wifes iPhone (via her own account on the iMac) does access the iPhoto library properly from iTunes and she IS able to choose certain albums to sync (instead of the "All photos,..." option). I cannot. Please see the screenshot I took:
Please note that the "Selected albums,..." option is greyed out and despite the radio button on "All..." being selected, no photos sync, ala, the error message.
It's as if my iTunes account no longer sees the Shared iPhoto file and refuses to "reconnect" to it...
iPhoto runs fine and launches from my account without issue...even launches when I connect my iPhone and download photos and videos. So, like I say, I feel like it's iTunes no longer thinking I have a valid iPhoto running.
Both my iPad and iPhone give me this message. Think it has something to do with permissions, but have run a permissions fix both from the Disk Utility and from booting holding down the Command +R method, and then using Utilities, Terminal and Reset Home Directory Permissions and ACLs.
I feel like my whole user account is kinda screwed ever since the migration to Lion, but a Lion reinstall did not fix it and I am not quite ready to start from scratch with a new userID...
Any ideas?
Thanks in advance.

Locate and remove the iPod Photo Cache folder(s). A new one will be recreated the next time you sync Photos with your iPhone, iPad, or iPod. Deleting this folder will not remove the original images from your library, but may solve your sync problem.
This explains how: http://support.apple.com/kb/TS1314

ITunes can no longer find my files from external Library

I have a PC using Windows 7, I have had my iTunes library stored on an external drive for ages and it has been working brilliantly. I have recently done some updates both for iTunes and my 3rd gen iPad, tried to sync some different movies to my iPad and iTunes can't find my files any more. The location of my library had reverted to the local drive, I tried to change it back but to no avail. The files are still on the external drive, when I try to open them with iTunes manually, iTunes tries to open but then says a problem has occured and it must terminate, it offers to find a solution online but (after the first time when it said an update was available to fix the problem and i downloaded it) it then just closes. The version of iTunes is 10.7.0.21 on the iPad, I am running iOS 6.0.1

Locate and remove the iPod Photo Cache folder(s). A new one will be recreated the next time you sync Photos with your iPhone, iPad, or iPod. Deleting this folder will not remove the original images from your library, but may solve your sync problem.
This explains how: http://support.apple.com/kb/TS1314

ITunes can no longer locate iPhone4

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