Itunes can not read its library

itunes will not load and gives message "the file 'itunes library' cannot be opened because it was created by a newer version of itunes" I keep getting this message even though I have reinstalled the latest version twice.

The GF found a solution: File>Add Folder To Library.
This imported all my existing files into the library. (Actually it just sort of blessed them, since they never moved before, during or after the process (iVoodoo) executed.
gBless the high priestess for that one.

Similar Messages

My iTunes can not read a file, because its created by a newer

My iTunes can not read a file, because it's created by a newer!!!
The file is: iTunes Library.itl
I hope you can help me!!
Bye tokiodrift

You need to restore the pre-upgrade backup of the library file in the manner shown in Empty/corrupt library after upgrade/crash.
tt2

Help required please. "Itunes can not read the contents of my iphone"

Greetings all,
I know this question has been asked before and I apologize for asking again but all the solutions provided don't seam to work for me, can anyone help me please.
I am receving the message: "Itunes can not read the contents of the iPhone. Go to the summary tab In iPhone Preferences and click restore torestore this Iphone to factory settings".
Now a little about my iphone, Itunes and my laptop and what steps i havealready tried.
I have an iPhone 4 running software 5.0
My itunes version is 10.5.0.142
I know these are not the most up to date versions but I have had this issue for almost 3 months now and updating the software back then was the first step I tried. I don’t believe updating to the latest will fix this issue as updating the last two times did nothing.
Every so often after starting Itunes, The program will stop responding and will require the three finger death kill (CTRL, ALT, DELETE) to open task manager to end the task of Itunes. Once it shuts down, I restart the iTunes and it runs smoothly, apart from not reading my iPhone.
When I run a diagnostic in itunes under the help tab, I get these fail messages:
Network Connectivity test: Secure link to Itunes store fail
Device connectivity test: Under support services: Itunes helper is not running. And under ports: No iPod, iPhone or iPad found.
Device Sync test: No iPod touch, iPhone or iPad found.
*See below for full diagnostic report*
I have restored back to factory settings twice.
I have shut down and restarted both my iPhone and laptop.
I am running Windows 7 32-bit on my laptop.
I am using ZoneAlarm as my fire wall, and have been disabling it when syncing my iPhone to prevent other error messages.
The iPhone is plugged into a genuine Iphone USB cable and is plugged into a USB port not a USB hub on my laptop, I have tried plugging it into all 4 USB ports and this issue still persist. The Cable is less then 5 months old, is not frayed or damaged in any way, have also borrowed 2 other cables from friends and still the same issue.
The iPhone does not even come up in windows explorer as a digital camera.
The iPhone is NOT jailbroken
I do not live close to a so called genius bar, however I have made the journey to them on 3 separate occasions last year when I first received my iPhone for a different issue, the so called genius's could not fix the problem so they just gave me a new (refurbished) iPhone, which did not extend my warranty. I will not be taking the iPhone back to them as I believe they can not resolve many issues, this is why I am reaching out to the power of the people in the wider apple community.
I have read in other forums about ifunbox and other programs for jail broken iPhones to isolate folders “iTunesDB” and "iTunesCDB" and delete them. If this is the issue is there a way to access these files through windows explorer as my iphone is not jailbroken.
I hope I have provided enough information and someone can help me fix this issue. If I have left anything out, please let me know. I thank everyone in advance for your patience and support.
Thanks
Hoggie27
FULL DIAGNOSITC REPORT
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 001BAD14XXXXEA78
Current user is an administrator.
The current local date and time is 2011-11-16 10:04:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 230M
**** External Plug-ins Information ****
No external plug-ins installed.
The drive H: Vodafone USB SCSI CD-ROM Rev USB is a USB 1 device.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {97524DB0-B9DC-41DB-8AFA-0CE6938F7C95}
Description:    PC
IP Address:    (HAS BEEN REMOVED FOR PERSONAL REASONS)
Subnet Mask:    255.255.255.255
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 11:00:00 1970
Lease Expires:    Thu Jan 01 11:00:00 1970
DNS Servers:    10.143.147.147
        10.143.147.148
Adapter Name:    {BFF0456E-DE42-4FEF-B1FA-1EA1C5EDEE42}
Description:    Vodafone Mobile Broadband Network Adapter (ZTE)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    No
DHCP Server:
Lease Obtained:    Thu Jan 01 11:00:00 1970
Lease Expires:    Thu Jan 01 11:00:00 1970
DNS Servers:
Adapter Name:    {D5511FFD-0CA8-4F62-B3CA-E90384FFCD03}
Description:    Broadcom 43225 802.11b/g/n
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Thu Jan 01 11:00:00 1970
Lease Expires:    Thu Jan 01 11:00:00 1970
DNS Servers:
Active Connection:    PC
Connected:    Yes
Online:        Yes
Using Modem:    Yes
Using LAN:    No
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
ZoneAlarm Firewall is installed.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-11-16 09:59:57.
**** CD/DVD Drive Tests ****
LowerFilters: Afc (1.0.0.2),
UpperFilters: GEARAspiWDM (2.2.0.1),
F: hp CDDVDW TS-L633N, Rev 0300
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.5.0.142 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPhone 4 (GSM) running firmware version 5.0
Serial Number:    85107XQLA4S
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
< Edited By Host >

Hi AM_Kidd.
Thanks for your reply.
I have done a complete uninstall and re install of iTunes and all related apple programs from my laptop through control panel, add remove programs and also by going through program files and deleting all tracers of any left over folders remove programs may have missed.
My apologies for forgetting to add this in my original post.
Thanks again

When I was talking on phone, suddenly the phone was switched off. i tried to switch it on but it gave the message....connect to itunes for set up. when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it

when I was talking on phone, suddenly the phone was switched off.
i tried to switch it on but it gave the message....connect to itunes for set up.
when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it to factory settings. It also said while restoring ypu will lose all media data but you can restore the contacts.
I restored the factory settings....the phone was on recovery mode...it was verified by itunes and all that..but in the end it again said that iphone has some problem and can not function right now.
after that when ever i connect it with itunes, it gives the message, it can not activate the iphone further, try again later or contact customer service.
What to do now?????? Customer service people say..it is hardware problem

If it's a hardware problem, then the phone will need to be replaced.
There is no magic that can fix a hardware problem.

I am not able to Sync. My iPOD classic 80Gb. It tells that as iTunes can not read the contents-restore to factory settings- after restoring – it tells that it can not be restore bcause there are files that are used by other application. I am having Widows

I am not able to Sync. My iPOD classic 80Gb. It tells that as iTunes can not read the contents-restore to factory settings- after restoring – it tells that it can not be restored bcause there are files that are used by other application. My iPOD appears in My Computer in drive H as a mass storage generick volume

Try disabilng the Enable Disk Use option from under the iPod's Summary tab, applying the changes, and seeing if that helps.
Otherwise, temporarily disabling any antivirus, security, firewall, or file indexing software that may be running on your system and then try restoring your iPod again.
B-rock

TS1363 itunes can not read the contents of the iphones "iphone 5s" go to summary tab in iphone preferences... . "what is this means?" "what i do????"

itunes can not read the contents of the iphones "iphone 5s" go to summary tab in iphone preferences... . "what is this means?" "what i do????"

Hello there, Choochg.
The following Knowledge Base articles offer up some great steps for how to restore your iPhone:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
and
iCloud: Restore your iOS device from iCloud
https://support.apple.com/kb/ph12521
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I can not read my library

When I try to open Iphoto, I can not read my my library.
What must I do?

Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

ITunes can't read its own library/claims damaged

I'm running iTunes 11.1.1 on OSX 10.8.5 on a late 2012 Mac Mini. iTunes 10.x started complaining on startup that the library file is damaged and can't be read. This persists today after upgrading iTunes.
After starting and renaming the old library, it shows my purchased music from iTunes Store, with horribly broken album cover art. I've tried re-importing my music and after reading it all in it is unable to access the saved library after restart.
This began on a RAID drive, and I've the same issue on my Mac's internal drive when I change the media directory.
iTunes can read a saved version from June 2013 that it backed up, but upon exit and restart, it complains that the library is damaged.
Any help would be appreciated.

What's the option key? I think I'm having the same problem, except I moved my library to defrag the drive and them moved it back. And now iTunes doesn't see my info or playlists or anything...

Itunes can't read my library

I successfully transfered Itunes library from PC to Mac and now when I click on Itunes icon from my new MAC "dock" it says my library can't be ready because it was created by a newer version of Itunes?

...my iPod is the 30GB ...
... and this forum is for the 1st Gen. iPod Shuffle.

ITunes can not read the contents of the iPhone.

I kept getting "iTunes cannot read the conects of the iphone" error message whenever I tried to sync my phone this morning. I went through all the troubleshooting steps and I know I would have had to factory restore to fix the problem. However after restarting both my iPhone and my PC the issue seems to be gone, im just wondering if this has experienced the same issue before? My iPhone has been said "no sim" a few times over the last week but i've been able to fix it with a hard reset. Im not sure if the two are related but im just looking for some input.

For all those that are having the same problem..my media file was corrupted when they transfered pictures from my old phone to the iphone. So they had to wipe everything out and do a full restore.

When I connect my iPhone 4 it says iTunes can not read contents of Iphone. Help?

I recently got a new laptop (windows 7). My non-jailbroken iPhone 4 synced the first time but now when I connect it it says 'iTunes cannot read the contents on (iphone name) please reset to factory settings and try again. I've done that 3 times, I've tried using different USB cables and ports, and I've even tried thet ifunbox file manager and deleted iTunesDB as people say to do. Any ideas?

Any iTunes plugins installed? Read through this thread:
https://discussions.apple.com/thread/2464798?start=0&tstart=0

HT1386 iPhone won't sync with iTunes. It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do

iPhone won't sync with iTunes and It says iTunes can not add songs to iPhone because no songs in iTunes library can be copied to iPhone. Help!!!! What should I do. I tried everything!
I need to add my music to my iPhone from iTunes but its not working!

First off try and go into your IPhone manually through My Computer and cut photos or anything you can through the device to be able to free space up so that you can continue to do what you want to do with ITunes. This way you will be able to create a backup or do what you have to do to manage your information, photos and texts on your device a little better.

HT4623 Please help! I can not get my library back on my Itouch. It says not connected to itunes on itouch

I can not get my Library back on Itouch. Itouch shows not connected to itunes on screen

What do you mean by "Itouch shows not connected to itunes on screen"?

HT1459 my daughter put a pass code on her i pod and she cant remember it how can i resolve this and i can not read the serial number its to faded and scratched

my daughter put a pass code on her i pod and she cant remember it how can i resolve this and i can not read the serial number its to faded and scratched

If you cannot remember the passcode, you will need to Restore your device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

I just downloaded the newest version of Itunes. I can't delete anything and I can't sync to my MP3 player. I tried deleting it and installing an earlier version of Itunes but it can't read the library. Please help.

I just downloaded the newest version of Itunes on my Windows 7 PC. I can't delete anything and I can't sync to my MP3 player. I tried deleting it and installing an earlier version of Itunes but it can't read the library. Please help.

With iTunes 11 on PCs the drop-down menus are hidden by default - control-B should get the menus to show
This screenshot is from a Mac, but it should be similar on a PC :

Itunes can not read its library

Similar Messages

Maybe you are looking for