ITunes can not start because you can not find the component SCARDDLG.dlll.

When starting iTunes I get a notice that iTunes has an error and needs to close the version of iTunes to install is 10.5.

This link should resolve the issue.
http://docs.info.apple.com/article.html?artnum=304468

Similar Messages

  • ITunes can't find the original file?

    I have my entire iTunes collection on my iPod and, supposedly on my laptop. Yet every time I click on a laptop song, I get a message telling me that ITunes can't find the original song, do I want to look for it? I then have to run "Search", wait for the song to appear, and click on it to add it to my usable library. Then, I get two listings for the same song, and if I eliminate one listing, I get the "can't find original" message again. I have just under 60 gig of music and I don't want to search and add thousands of songs when they are already in there somewhere. I appreciate greatly any one's expertise in helping me solve this frustrating problem. Thanks!

    Hi, Mike-D.
    I'm assuming your music files are all in one centeral location - the iTunes Music folder or what have you.
    There are a few basic strategies for dealing with your unfortunate situation:
    1) Telling iTunes where the lost songs are on a one by one basis.
    2) Moving the songs to where iTunes thinks they are. Unfortunately, there's no way to find out where that might be.
    3) Start with a new iTunes library. Regrettably, this method will lose your playlists and related information (Ratings, Play Counts, Dates Last Played, etc.).
    If that's not a deal-breaker for you, delete the current entries in your Library by highlighting them - iTunes Edit menu > Select All - and then right-clicking > Delete . You remove the entries from your Library but keep the files themselves in your iTunes Music folder, again that's assuming that's where they are in the first place.
    You can then add them back into your Library by selecting the iTunes Music folder in Windows Explorer and dragging it into the Library entry in the iTunes Source List (left-hand column).

  • Move all my music to another folder but Itunes can't find the files!

    I have all my music on my desktop in small folders for each artist.
    But now i don't have room anymore, because i have to much music.
    So i want to move it all in to a folder called "Music". But when i do that
    Itunes can't find the files, and i have to search for each file, to find the new location instead of the desktop. How do i move my music more easily? So i don't have to synchronize it all in again, with the right album covers and that..
    Please, need some help here!

    You need to open your preferences file in iTunes and click on advance then select the location of where you put the folder.  http://support.apple.com/kb/HT4527

  • I backup my iphone on my pc and copy backup file into drive D then i setup new OS on my pc. after that i copy the backup file into itunes backup folder but itunes can't find the backup file to restore my iphone. how can i restore my iphone?

    i backup my iphone on my pc and copy backup file into drive D then i setup new OS on my pc. after that i copy the backup file into itunes backup folder but itunes can't find the backup file to restore my iphone. how can i restore my iphone?

    Don't you just love changes in interfaces?
    I found the answer to my question.
    When you attach a device (iPhone, iPad) to your Mac, in iTunes 12 in appears as a tiny icon in the second "row" of the iTunes display. Click the icon and the familiar iTunes display for the device appears. From there, on the Summary screen, you can see the dates of the backups of the device (iCloud and backup to the computer). You can also use the button to backup to the computer.

  • I keep getting the error that says: "APSDAEMON.exe cannot open since itunes can't find the msvcr80.dll file.  Any assistance on how to fix this is greatly appreciated.

    I keep getting the error that says: "APSDAEMON.exe cannot open since itunes can't find the msvcr80.dll file.  Any assistance on how to fix this is greatly appreciated.

    Click here and follow the instructions.
    (98703)

  • Where in itunes can I find the eject button for my new ipod nano?

    Where in itunes can I find the eject button for my new ipod nano?

    When in iTunes on the top R it should say your name and ipod and then there is a triangle pointing up with one or two lines underneath.  Just click on that and then it's ok to disconnect.

  • TS1717 All of a sudden I keep getting a pop up that says this song can't be played because Itunes can't find the file...Over 11,000 songs can't be played...Please help..thanks

    All of a sudden I keep getting a pop up that says this song can't be played because I tunes cannot find the file...Over 11,000 songs can't be played ....I really don't want to transfer all the songs over again...Please help...Thanks

    Someone please reply cuz I have the same problem. Help Thanks.

  • ITunes update corrupted some of my music files so iTunes can't find the file, nor music I  bought from the iTunes store.

    After an iTunes generated update of iTunes, some of my music can't be accesed any more. When I try to play the file, iTunes says it can't find the link. This also happens with music I purchase from the iTunes store, so I've lost all this music; do I have to re-buy the purchased music again? My iTunes program is on my C drive, and the music library is on my D drive. In iTunes, I've set the ripped music to be placed in my D drive. The lost links are on some music files, but not others which do play music. Some compilation music files were split up into individual files, usually without LP art attached. Some album art was placed on wrong albums as well. Music with lost links have a ! mark beside the song name. File info says the link is on my C drive, but I can't find it there. Any ideas on how to get these lost files back. Thanks, Moizy.

    Try this...
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

  • ITunes can't find the music - long post

    Here’s the situation; apologies for length, I want to get all the details down.
    The music collection:
    8Tb (and growing) in lossless format, on an Ethernet network, accessed via the Mac Mini running OS 10.9.2 that’s my entertainment centre. The music is stored on a D-Link server in a RAID 1 setup. I’ve disabled the iTunes import features keep the iTunes media folder organised and copy files to iTunes media folder when adding to library because with a very large library of opera and other classical music with multiple artists, this produces chaos. I’ve tried editing the file info before import, but the organisational results are still awful. I put the music files into folders named by composer, then subfolders for each work named by composer and performer(s), then add them to the library. If I didn’t do this I’d have (and have had), e.g. Turandot sorted by artist into eight separate albums. I’m sure many of you know the problem already, I just want to make sure everything’s clear.
    There’s also a separate, lower bit rate, collection for my iPod.
    The music library (.itl) files:
    There are two, the complete library file for home listening, and the separate library file for   iPod music. I’ve tried keeping the library files on my hard drive so they’re included in Time Machine backups; and keeping them on the server with the music collection. The same problem happens whichever way I do this.
    I option+click when loading iTunes to select the library file I want to use, to make iTunes point to the correct media file location. I make sure I’m connected to the server before I do this(!)
    The problems:
    Every time I select a playlist either the playlist doesn’t list any tracks but shows me how many songs there are in the playlist; or iTunes tells me it can’t find the first file in the list - do I want to locate it manually? I do locate it and then I have to tell iTunes to find the other missing files;  it finds the files in that playlist but then takes several minutes to tell me that it can’t find all the other ‘missing’ files in that big library. Meanwhile, I’m not able to listen to any music.
    It seems to me that iTunes only works properly if the music is actually on the local hard drive but how many of us have that little music? I buy DVDs and rip the music myself, at max bit rate, I don’t buy downloads.
    One problem seems to be that the Mac OS doesn’t index external drives automatically, is this true? This morning I’ve forced Spotlight to index the server drives using the terminal mdutil command but it’s made no difference, the problems are still there. What is Spotlight supposed to do? I’ve followed the instructions for using it and researched using it on the Web, but it’s never been able to find files I know are there, yet EasyFind has no trouble locating anything on the local drive, the music server or other external drives. I suspect that there are more fundamental bugs in the OS affecting this, because sometimes I’ve looked at a folder count in the Finder and know that the displayed number of files is wrong, it’s less than the number of files I know are there. Get Info will give me different numbers for the same folder at different times when I haven’t added or deleted any files in it.
    I’m looking at Music Collector as a replacement for iTunes, but if iTunes’ problems are based in the OS, there doesn’t seem any point in switching. The price is reasonable, I’m happy to pay for it if it will work properly on the Mac OS. If I’d had to pay for iTunes I’d be getting my money back as it obviously isn’t fit for purpose. I’m in the EU, we have proper consumer protection laws here.
    The Mini is 17 months old, still under a 3-year high ed warranty and has just come back from servicing at an Apple retailer, which fixed a software problem that prevented the OS from loading, so it should be problem-free... right?
    Do you think reimporting the whole music collection again, using the two iTunes settings I’ve disabled, would make iTunes retain its links? I have the server space. It’s a nightmare scenario, imagine that Turandot again, 55 tracks split into eight albums, by soloists, conductor, and orchestra, and iTunes’ and/or Mac OS search facilities not working properly. How would I find all the tracks and create playlists for everything? There’s a lot of CDs that would give me the same problems. I have a 50-CD set of the Berlin Philharmonic covering 100 years of recordings, trying to organise this into coherent playlists multiplies the Turandot problem many times over. It goes on. That’s why I switched to organising the music myself in the first place, I was getting migraines trying to find everything to create playlists and not listening to any music.
    I’ve been running various Linux distros on a dedicated box for several months, but again, music is the obstacle to switching. I haven’t found products that do what Audio Hijack Pro (especially) and Fission do, on Linux. Everything else on that platform works for me.
    Sorry about the length, but music is the most important thing my Macs do. I’m disabled and music matters a lot. Any tips, links or advice generally would be much appreciated. I don’t mind spending a reasonable amount of money to get something that’s reliable, because iTunes doesn’t seem to be it, although I wish it was.
    TIA.

    Is this a NAS type of setup (of which I know very little)?  Mine is not a response based upon strong technical knowledge but iTunes seems to have problems with those.  Just about everybody has issues with iTunes but you say it is not fit  for the purpose.  What is that?  I bet for 99% of people it does.  Not  everybody has 8TB collections they are trying to use with a RAID structured  external server. iTunes is really a mass consumer piece of software.  Yes, many people have expanded beyond internal drives, but NAS arrangements seem to add levels of complexity beyond a direct external drive that is Mac formatted and at most served by an Apple brand wireless router which I suspect is probably how everything is tested. Anything more is fortuitous in terms of support.  Except that you say the library files are on the external drive too it sounds to me like the server is asleep when you say it cannot find files and then suddenly can when you go to find one.

  • ITunes can't find the original songs

    Posting this for a friend with newish Macbook. He has a 10 Gb library of songs in his iTunes, that has worked well. Now suddenly when he clicks on a song in iTunes, the app says that "original file cant be found" and he has to point the way to it. Quite annoying to do with every song.
    Repairing permissions or re-selecting the iTunes Music folder in iTunes prefs does not help.
    Any advice? No ext drives, just plain vanilla Macbook and latest iTunes.

    Easiest way to fix that is to find the CD, reload it, and take the files off the other place on your computer. Another way is instead of putting it right onto iTunes, take it to "C:\Documents and Settings\Administrator\My Documents\My Music\iTunes\iTunes Music\Unknown Artist". In there, past the music then double click them one at a time. The file will start to play on iTunes and will save itself under its Artist's name/names. There shouldn't be any problem after that.
    Now lets see if you can help me. Call be stupid, but I can't figure out how to post my own topic.
      Windows XP  

  • Imported photo's from computer, via Itunes, to iphone, now itunes can't find the folder with original pictures from Iphone or doesn't recognize it.

    Dear reader,
    i just bought a new Iphone 5s, and decided to download Itunes and sync my Iphone with my laptop. Everyting went well until i decided to try out some things and i imported pictures via Itunes from laptop to Iphone. this is how i did it: Itunes - iphone - pictures - pictures synchronized from 'option choose map' - I chose another map - after, i 'ticked' box 'all maps'. Then i hit the button 'synchronize'. I forgot to look how the orignal map was called and this was the one Itunes syncronised autmatically with, that one also contaned all the original pictures on my Iphone. So, after putting some new photo's on my Iphone, i wanted to change the settings back to normal so my Itunes and Iphone could sync iphone pictures again. But I can't find the old map back or Itunes doesn't recognize the map. I already tried to use the map 'Ipod Photo Cache' but it shows only empty folders. I also tried computer - iphone - Internal storage or DCIM or 860OKMZO; No idea what that means but i thought that the last two folders can contain pictures. However, i get an error if select these ones a map in Itunes. How do I get back to the old settings again?
    I hope I described the problem well; English is not my native language so i'm sure this might contain grammar mistakes.
    A big 'thank you' for helping me in advance!

    When i connected the iphone to my laptop, i found the location of the pictures on the iphone; the a map called  '860OKMZO' (i've mentioned this map earlier, this folder is located inside the folder DCIM). But if i try to open it with Itunes, this error comes up: 'foldername is invalid'. I figured that Itunes could have saved the synchronised pictures in another map somewhere else but i've found nothing... 

  • Moved my iTunes library to my new 2TB time capsule, now iTunes can't find the Time Capsule.

    Had my iTunes library on my older 1TB Time Capsule. Just bought a 2TB Time Capsule. Moved all the music from the old to the new. But, iTunes tells me now it can't find the server. I've checked the location of the library on the iTunes preferences, to point iTunes to my server. I keep getting an error message that iTunes can't find my server. I've already added the folder on the server to my login preferences, like it was with the older Time Capsule.
    I did everything exactly as before but now iTunes can't find my Time Capsule.
    Should I have just pointed the login to the server and not the exact folder? I've been working on the solution for an hour now.. Please, can someone here help me?

    What happens when you try to sync the iphone to the new computer?

  • ITunes does not find the iTunes folder though it is there

    Hi all,
    I moved my Music folder on a separate HDD for space issues, and now my iTunes would not start saying that it cannot find the iTunes folder and it cannot create it.
    I put the iTunes in several places, not just in My Music, so that it will find it, however it does not and refuses to start.
    I am using Vista.
    I tried deinstalling/reinstalling iTunes and it does the same thing.
    I hate deinstalling it and going through the whole registry in order to delete all entries that contain "iTunes".
    Thank you

    Hold Shift then launch iTunes.
    Select *Choose existing library* then select the _iTunes library.itl_ file in \My Music\iTunes\ folder you moved.

  • TS1372 What do I do if Itunes can't find the ipod data?

    I am trying to connect an Ipod to a computer but it can't find the data to the ipod and i tried everything I can think of can you please oh please help!!!!!!!!!

    I was able to find an answer by looking at a reply to another user's question. The first step (described in my first posting) was to get Windows to recognize the "corrupted" iPod as a drive. This require me to make a change in the device manager for Windows. Here's the article: http://docs.info.apple.com/article.html?artnum=301343 This fixed the first problem so that Windows started recognizing the iPod as an unidentified drive.
    Next, I needed to reformat the drive. This is where the help from the other posting came in handy. I had to go into "My Computer" and select the iPod "drive". Then, I clicked on "File" and "Format". I deselected both quick format and enable compression and let Windows reformat the drive. After this, iTunes was able to recognize the drive the next time I opened the program. iTunes then prompted me to restore the drive to factory settings and it worked perfectly. I hope this will be helpful to someone else. Good luck!

  • My itunes can't find the music on my external hard drive.

    My itunes was working fine using my external hard drive. Then I played a song that was not part of that music folder. Now itunes says it can't find any of the songs that are listed. The little evil exclamation point pops up. How can I reconnect to the hard drive without having to start all over?

    Thanks for the clarification of check vs click. I guess once I saw the word "double" I stopped reading. I ended up "reloading" the drive to itunes. The interesting thing is that itunes isn't setting the location for the external drive. It is set for a folder under "my music" The actual songs aren't there, but the folders are there. When i put my external drive music to a new itunes library, i did so without copying the songs. So about 100 gig of music is in a folder that is really only about 300mb. I noticed before i restarted that the location was this folder. When i opened it, it was empty. After redoing everthing all of the songs are on the folder. I probably should have just changed it to go to the external drive like you suggested. Just for fun i changed the location to the external and bypassed that small folder. It worked great. It only took about 2 minutes to update, and it works great. I thought i had to use that stupid little folder. Thanks for all of your help!!

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