ITunes can't activate my iPhone
I have an (original) iPhone through our corporate cellular plan. Its been working fine with 2.0. I hooked it up to sync it today with my work machine. It went through the download and update of the new software. At the end I get a message:
Today I was playing with the new google app on my 4 months old iPhone 3G. All of a sudden the application crashes, the iPhone reboots and show the connect to iTunes logo.
I attached the phone to iTunes on my Mac and I got this message:
"(this iPhone) cannot be used with iTunes because the information required for activation could not be obtained from the iPhone. Check that the SIM card is inserted in your iPhone and that it is not PIN-Locked."
I restored the iPhone (with the DFU mode) and got the same error; tried to install software 2.0.1 and 2.0.2 and got an unknow error.
The iPhone has never been jailbroken, its a genuine €569 unlocked 16gb iPhone 3G purchased in a Vodafone store in Italy.
I used it in the past month with a Vodafone UK sim with no problem (the VF UK sim wa in the phone when it crashed). I tried to restore it with both Vodafone Sims, but I got the same message.
Does anyone know what happened?
If I bring it to an Apple store in the UK (I currently live here), will they swap it with a new one?
Do I have to jailbreak it to get it working again?
HELP!!!
gianseo wrote:
I have an *(original) iPhone* through our corporate cellular plan. Its been working fine with 2.0. I hooked it up to sync it today with my work machine. It went through the download and update of the new software. At the end I get a message:
Today I was playing with the new google app on my 4 months old iPhone 3G. All of a sudden the application crashes, the iPhone reboots and show the connect to iTunes logo.
I attached the phone to iTunes on my Mac and I got this message:
"(this iPhone) cannot be used with iTunes because the information required for activation could not be obtained from the iPhone. Check that the SIM card is inserted in your iPhone and that it is not PIN-Locked."
I restored the iPhone (with the DFU mode) and got the same error; tried to install software 2.0.1 and 2.0.2 and got an unknow error.
The iPhone has never been jailbroken, _its a genuine €569 unlocked 16gb iPhone 3G_ purchased in a Vodafone store in Italy.
I used it in the past month with a Vodafone UK sim with no problem (the VF UK sim wa in the phone when it crashed). I tried to restore it with both Vodafone Sims, but I got the same message.
Does anyone know what happened?
If I bring it to an Apple store in the UK (I currently live here), will they swap it with a new one?
Do I have to jailbreak it to get it working again?
HELP!!!!!!
So is your iPhone a iPhone 3G or an Orginal iPhone that has a metal back to it?
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<Personal Information Edited by Host>Hi Sergius1986,
I'm sorry to hear you are having issues activating your iPhone.
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
I've quoted some helpful highlights for you:
iPhone: Troubleshooting activation issues
Symptoms
Your iPhone may display one of the following messages when you attempt to activate it:
"Your iPhone could not be activated because the activation server is temporarily unavailable."
"The iPhone is not recognized and cannot be activated for service."
"iTunes was unable to verify your device."
Resolution
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Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to Wi-Fi if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore.
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I hope this information helps ....
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