ITunes can't communicate with iPod - AGAIN

I got the pop up this morning "iTunes maybe unable to communicate with iPod". So I followed the instructions from the link. And reboot my PC. I relaunched iTunes and still got the pop up saying it maybe unable to communicate.
Does anyone know what is causing this, and have a work around? Or is there a decent 3rd party software that will do the work of iTunes?

It was my friend Gail who was having problems. I finally went over to her house to check it out this morning, and found out she was logged on to her machine twice, once as herself and once under her guest account. She logged on to the guest account to check something or other out, and didn't realize there was a difference between "switch users" and logging off of one account and on to another. :-P
So the answer to your question is "Yes". Thanks for your time. I think we can count this issue as resolved.
Robin

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    It was my friend Gail who was having problems. I finally went over to her house to check it out this morning, and found out she was logged on to her machine twice, once as herself and once under her guest account. She logged on to the guest account to check something or other out, and didn't realize there was a difference between "switch users" and logging off of one account and on to another. :-P
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