ITunes can't communicate with iPod bec it's locked by another user
I'm getting this message when I connect my iPod to my computer:
"Another user on this computer is using the ipod software so iTunes is unable to communicate with this ipod. please ask the other user to log out."
I suspect at some point the Windows dialog for "what to do when this device is attached" came up and I hit ok, not realizing it. Every time I attach the iPod, it opens a Windows Explorer window showing me the files inside (Calendar, Notes, etc), and then iTunes gives me hte message above.
I don't know how to tell Windows to butt out. I'm running Windows XP. Any advice would be greatly appreciated.
Robin
It was my friend Gail who was having problems. I finally went over to her house to check it out this morning, and found out she was logged on to her machine twice, once as herself and once under her guest account. She logged on to the guest account to check something or other out, and didn't realize there was a difference between "switch users" and logging off of one account and on to another. :-P
So the answer to your question is "Yes". Thanks for your time. I think we can count this issue as resolved.
Robin
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ITunes can't communicate with iPod - AGAIN
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Does anyone know what is causing this, and have a work around? Or is there a decent 3rd party software that will do the work of iTunes?It was my friend Gail who was having problems. I finally went over to her house to check it out this morning, and found out she was logged on to her machine twice, once as herself and once under her guest account. She logged on to the guest account to check something or other out, and didn't realize there was a difference between "switch users" and logging off of one account and on to another. :-P
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http://docs.info.apple.com/article.html?artnum=304508
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Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
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MaryIf your iMac is an Intel CPU model, you can upgrade the OS to OS X 10.6 Snow Leopard.
Then use software update to update 10.6 Snow Leopard to OS X 10,6.8.
Then you can run the latest iTunes to sync your iPad running iOS 6
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You have updated to iTUNES 5.0 and iPOD Mini version 1.4?
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I am trying to restore my son's iPod Touch 4th generation. I went about 20 minutes into the recovery process and got the error message, iTunes could not connect to iPod because it is locked with a passcode you must enter your passcode on iPod before it can be used with iTunes. The whole problem started with my son putting in a password that he has now forgotten. How do I get passed this?
its the 1st time ive heared of this
can u link it to an computer to add music?
if so you should be able to restore it
connect to itunes under the devices tab click on the ipod now click summary on the top
on the page you should see and check for update's or update tab
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NOTE RESTOREING WILL DELETE EVERYTHING YOU ADDED TO THE IPOD AND IT WILL BE BACK TO FACTORY SETTINGS -
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Hi,
I updated my Itunes software and have been having problems ever since. Every time I connect my Ipod I get the message: "Software necessary to communicate with Ipod not properly installed. Reinstall Itunes..." After I click Ok it goes to Itunes but it does not recognized the Ipod. Now I have reinstalled several times and even downgraded to a previous Itunes version but keep getting the same error. Even though I don't know if this has anything to do with it, yesterday I noticed that I cannot watch any YouTube videos either, i get the error: "Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player" Any help would be highly appreciated!A lot of users are getting this. See 'can not open iTunes' obove this in the forum
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Yes I have Xp and you are correct that logging other users off is essential always when using this software. However, even being the only user logged on the message remains "unable to communicate with ipod itunes software incorrectly installed.
Hopefully someone from APPle actually reads these and can provide a definitive answer
Thanks for yours too. -
Restored Ipod now Itunes will not sync with Ipod music shows to be in library
Restored ipod, now Itunes will not sync with ipod, music still shows to be in my library. Ipod does show to be under a new name. How do I get the music back on ipod. note Ipod is classic modle
Hello Cobre,
After reviewing your post, I have located an article that can help in this situation. It contains helpful advice concerning syncing:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/ht1351
Thank you for contributing to Apple Support Communities.
Cheers,
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