ITunes Can't Connect to the iTunes Store

I'm using iTunes 9. Whenever I try to connect to the iTunes music store I get a message that says: "iTunes could not connect to the iTunes music store. Make sure you're network connection is active and try again". Then blank screen.
Same thing happens when I connect my iPhone 3G to my computer. I can't sync my iphone to iTunes because of this. What's the use of having a stupid iPhone if I can't put any music, movies, vidoes, photos or anything else on it. (Sorry, just had to rant, frustrated).
I have McAfee Anti-Virus Software. I've checked the firewall settings. It's giving iTunes full access to the internet. What could be the problem? Can someone please help me or direct me to the answer somewhere?
Thanks.

I am having the same problem with Windows XP and iTunes 9.0. I have tried finding a fix by searching this site and have tried looking at Norton and Webroot, but do not see any options where iTunes is being blocked. Any ideas?

Similar Messages

  • Itunes can not connect with the Itunes store

    Every time I try to connect to the ITunes Store an error pops up :  Itunes can not connect with the Itunes store.  I have downloaded the updated software and have access to the internet.  Anyone ever run into this problem?

    If it still has problems after trying the steps above, try resetting Winsock. It looks like it worked for a few people in this thread -> With iTunes 10.4 I can access iTunes store.
    MTG68 wrote - In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator".  Once it opens, type in the following command...
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    Old   Windows XP  

    hey this same thing happened to me and everytime i try and connect to my itunes i get a microsoft error and have to send an error report...but my ipod still charges and i get veryfrustrated cuz i havent been able to update my ipod for a while now... i need help too...<
    windows   Windows XP Pro  

  • Itunes can not connect to the iTunes Store, I work with Windows 7.

    Itunes is working on my computer with Windows 7 I only cannot cat in contact with the ITunes store ITunes is the whole time searging

    With those symptoms, I'd try the following document:
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    (If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

  • I've just upgraded to Lion and now iTunes can't connect to the iTunes store.....??

    I've repaired Keychain, re-installed iTunes and it still won't work.....
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    You can find the connection settings in Tools > Options > Advanced : Network : Connection
    If you do not need to use a proxy to connect to internet then select "No Proxy"
    See "Firefox connection settings":
    * [[Firefox cannot load websites but other programs can]]

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    You would get better response from the iTunes community forum.
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  • TS1368 I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not su

    I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
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    Andy

    I've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
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    Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security, (including anti-phishing and redirects) (Full information about Open DNS is here: http://www.opendns.com/home/nobloat ) and further independent information can be read here:
    http://reviews.cnet.com/8301-13727_7-57338784-263/free-dnscrypt-tool-enhances-ma c-web-security/?tag=mncol;txt
    and here:
    http://www.macworld.com/article/1146064/troubleshootdns.html?t=234
    Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
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    208.67.220.220
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    Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
    http://support.apple.com/kb/TS2296

  • I get an error that says can't connect to the itunes store when I search for a specific artist only

    Hi all,
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    IF you are not able to resolve your issue then contact Apple Support at https://getsupport.apple.com/GetproductgroupList.do?caller=ikb&PRKEYS=PL220,1316 29,PL113,PL302,PF3,PF4,PF9,PL303,PL339,p…
    hopefully they can help. You may also be interested to know that for some reason it is just not available to a lot of people at the same time. Appears to be an issue of more users than their servers can handle. Has happened periodically for at least 6 months that I know of but apparently users are able to use within several days if there are no other issues with the users device.

  • I can't connect to the itunes store! Please help!

    I have been unable to connect to the itunes store for nearly 2 weeks now (since updating to itunes8). I have tried everything that itunes recommends, as well as the firewall stuff. I do not have norton (it has expired - I still have files on the computer but I am not sure what they are). When I run diagnostics on itunes this is what is comes back with:
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Dell Inc. Inspiron 6000
    iTunes 8.0.0.35
    QuickTime 7.5.5
    FairPlay 1.0.15
    CD Driver 2.0.7.5
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.1.0.25
    Bonjour 1.0.5.11 (118.5)
    iTunes Serial Number DB4E5EED84610F01
    Current user is an administrator.
    The current local date and time is 2008-09-19 10:54:21.
    iTunes is not running in safe mode.
    Video Display Information
    Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
    Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {9270639E-7599-4EEA-82D4-2C39130FFBAC}
    Description: Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
    IP Address: 192.168.1.72
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.254
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.254
    Lease Obtained: Fri Sep 19 10:19:08 2008
    Lease Expires: Sat Sep 20 10:19:08 2008
    DNS Servers: 192.168.1.254
    192.168.1.254
    Adapter Name: {D8DF3DE7-EFCE-48A9-A37E-4082F2F106F0}
    Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.254
    Lease Obtained: Thu Aug 28 08:50:40 2008
    Lease Expires: Fri Aug 29 08:50:40 2008
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was unsuccessful.
    The network connection was refused.
    Connection attempt to iTunes Store was unsuccessful.
    The network connection was refused.
    Secure connection attempt to iTunes Store was unsuccessful.
    The network connection was refused.
    Secure connection attempt to iPhone activation server unsuccessful.
    The network connection was refused.
    Last successful store access was 2008-09-10 11:50:37.
    Can anybody help me?
    Thanks

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • Can't connect to the App store, iTunes and software update with MBP 13

    Hi,
    I have a MBP 13 from 2011 and I have a really annoying problem with connecting it to the App Store, iTunes and the software update. It claims that I have no internet/wifi/network, although I clearly have it since I am watching series through Netflix and are on Facebook at the same time. So naturally I started to look in to the firewall and it works fine, since it does not and has never blocked any other Apple products/programs. So I continued looking everywhere in the computer, found nothing. And finally I decided to re-install the MBP and I still cannot connect to neither of these programs.
    I feel that it is really unnecessary to hand the MBP in for service for a problem like this, so I was wondering if there is someone out there who has a solution to this problem? Beacue , as I mentioned earlier, my internet/wifi is working perfectly with everything else, so I really do not understand why App Store, iTunes and the software update does not work.

    Hello there, Victoria Nisoho.
    The following Knowledge Base article should be of use for your issue:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes.

    I can't connect to the itunes store. I have the latest version of itunes on my windows 7 computer. I can connect to itunes from my ipad and ipod but no my windows computer. i dont get any error message, the bar at the top just says accessing itunes

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I am having trouble accessing the iTunes store via iTunes.  It shows an error message "iTunes could not connect to the iTunes Store.  The network connection timed out..." There is nothing wrong with my connection and I also can't update apps in the app st

    I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3.  It keeps telling me that my connection has times out and/or check my settings.  There is nothing wrong with my setting.  I am also having trouble with the app store on my iPhone 4s and can not update apps.
    I have signed out of itunes and now cannot sign in again.

    I feel you pain i'm haveing the same problems here.
    iTunes could not connect to the iTunes Store. The
    network connection timed out.
    Make sure your network settings are correct and your network
    connection is active, then try again.
    does anyone plz have some insight for us.

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