Itunes can't connect

I have a MacBook running 10.5.8 with latest version of itunes. I am trying to log into my itunes account, but it is saying there is a problem connecting to the internet and that I should check my connection or check back later. My internet connection is working fine--and I have tried during off my wireless and going with a straight ethernet connection. Both ways appear to let me function normally on the web--I just can't get my itunes to link up with the web. I even tried to delete itunes off my computer and re-install--no luck there either.
If anyone has any advice, I'd appreciate it. I have tried everything that I could think of and failed every time!

Try turning off the Firewall in System Preferences > Security.
If that doesn't work, might be something in this support article that will help > Can't connect to the iTunes Store

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ITunes can't connect to iTunes from PC Windows 7

I haven't been active on iTunes for at least a year. In the mean time it has continued to update. I purchased a new iPod shuffle this past week. Finally opened iTunes to get my new Shuffle registered and load some music. Tried to register and got what seems like no connection to Apple. Low and behold iTunes can not connect to the iTunes store, nor anything else from Apple. iTunes program appears to be working fine other than no connection to Apple.com, and I have performed a sync to my new Shuffle w/o problems. I simply get the "accessing iTunes store..." displaying forever.
I have Windows 7, 64bit operating system. Trend Micro Intert Security/antiviral software. I have tried disabling both my Windows firewall and my Trend Micro; however, iTunes still can make no connection. Any ideas?
Thanks!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this?

Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this? I am using a PC and have version 4.3.4 on my iphone 4.

In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
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I need to restore my iphone but itunes can't connect because it locked with password. I can't input the password becasue it showing no service and needs to be restored.

I need to restore my iphone but itunes can't connect to it because of my password which I can't input becasue it has no service and needs to be restored. what can I do to restore it? Is there a way to input the password?

You will need to put the iPhone into Recovery Mode to be able to restore it in iTunes.
To put your iPod/iPhone into recovery mode:
1. Make sure the iPod/iPhone is connected to a computer with iTunes installed on it.
2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod/iPhone screen goes black then shows the apple logo( usually 10-15 seconds).
3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
4. The ipod/iphone screen should show an itunes logo and usb cable if you were successful. A dialog box will appear in iTunes that states an iPod/iPhone in recovery mode has been detected if you are successful.
5. Click ok, then click the Restore button
After that you should be up and running in no time!
I hope that this is helpful.

I can't access to my ipad In MacBook Air. Error shows this device no loger connected or error shows that no response from divice and iTunes can't connected or not found divice, what's the problem? I reset my ipad but no response

I can't access to my ipad In MacBook Air. Error shows this device no loger connected or error shows that no response from divice and iTunes can't connected or not found divice, what's the problem? I reset my ipad but no response

Hi ..
Which OS X is installed on your Mac ?
Click the Apple () menu top left in your screen. From the drop down menu click About This Mac. The version is noted there.
Make sure your Mac OS X software is up to date.
Disconnect the iPad from your Mac.
Open System Preferences > Software Update > Check Now
If any updates are required, make sure to restart your Mac after the updates are installed then connect your iPad and see if iTunes recognizes it under Devices.

Itunes can`t connect with the ipad because it is blocked with a code

the thing is the following . I bought an Ipad and they connected it to the computer without synicing it with itunes so I could use it. I used it for a while and inserted a password. After using it I turned it off and when I got home it appears " Itunes can´t connect with the ipad because it is blocked with a code. Insert the code in the ipad to use it with itunes." The point is that I can´t even use it because it says to insert the password and the ipad says that I have to connect it to itunes so no password can be inserted so I can´t use my ipad

You need to start all over from the beginning. After connecting your iPad to the computer, look in iTunes for instructions how to "Restore as new."

ITunes can't connect to the music store or updates.

I've never had this trouble before, and iTunes 7 has worked great for me until now. All of my other programs work fine and my internet connection is working great, but iTune can't connect at all! It worked perfectly until recently, I haven't changed versions or anything. This is confusing so if you have any advice it would be appreciated. Thanks!
Old Windows XP

hey this same thing happened to me and everytime i try and connect to my itunes i get a microsoft error and have to send an error report...but my ipod still charges and i get veryfrustrated cuz i havent been able to update my ipod for a while now... i need help too...<
windows Windows XP Pro

Itunes can not connect with the Itunes store

Every time I try to connect to the ITunes Store an error pops up : Itunes can not connect with the Itunes store. I have downloaded the updated software and have access to the internet. Anyone ever run into this problem?

If it still has problems after trying the steps above, try resetting Winsock. It looks like it worked for a few people in this thread -> With iTunes 10.4 I can access iTunes store.
MTG68 wrote - In windows 7, click on your start menu, go to accessories, right click on the command prompt icon and choose "run as administrator". Once it opens, type in the following command...
netsh winsock reset
hit enter and it should say something like winsock reset successful now reboot your computer.

I receive an error message0xe800007f iTunes can not connect with iPhone unknown error

i receive an error message, " itunes can not connect with iphone , unknown error
" 0xe800007f
i have mac mini with lion os and iphone 4s

Make sure you have the latest version of iTunes. You can download it from here -> http://www.apple.com/itunes/download/
If that doesn't work, check out this Apple article -> iOS: Unknown error containing '0xE' when connecting to a Windows PC

Ipad won't turn on itunes can't connect error OxE800024

ipad won't turn on itunes can't connect error OxE8000024

This Apple doc has some tips that can help you fix that problem -> iOS: Unknown error containing '0xE' when connecting to a Windows PC
If it won't turn on, you could try connecting it to another power outlet or computer.

My itunes can't connect home sharing

my itunes can't connect to home sharing even i'm already upgrade it
but in my other pc it can
can you tell me how to connect it ?

Just solved mine by resetting the Apple TV 2 pressing the menu button and down at the same time until the LED blinks rapidly according to this KB article: http://support.apple.com/kb/HT3180
Hope this helps!

I PAD 2 won't activate to itunes - can't connect to the network

i'm trying to activate my ipad2, i'm using windows software operating systm. i keep receiving a message that says itunes can't connect to the network, check settings. i'm having no problems with internet. won't let me install itunes 10.1

As I understand it, you already have iTunes for Windows version 10.2.1, and you're running Windows Vista Home/Premium on an HP.

ITunes can't connect to iTunes store " No network Connection?? "

So how do i connect? there is nothing in the preference to change my connection. I used to have DSL connection but know i'm using a cable modem, so can't understand why iTunes can't connect to the iTunes store??? anybody know what to do?? Thanx
Ob1

I had a strange variant of this issue and finally banged through to a solution. I have an old Vista PC that I use as a music server, running ITunes 10.3.1.55. I turned off HOME SHARE to try and fix a different issue with REMOTE a few weeks ago, then could not get it re-established after, due to failed connection to the iTunes Store.
I didn't notice nor care til I realized that turning off HOME SHARE had gotten rid of the IMPORT button when I was browsing to another library, which I use frequently to pull new music from my laptop to the server. It is documented elsewhere that the IMPORT button comes back if you re-establish HOME SHARE. So I tried to do that and ran into the problem with connection to the ITunes Store/mothership.
I tried many suggestions, re-installed, etc w/o success. Then I did below from one of the Apple docs, specifically checking off TLS. Bingo! I had never had it checked before, and SSL was already checked, and all my other secure connections were/are fine, but for some reason this did it. I was able to get to the iTunes Store, re-establish my HOME SHARE and my IMPORT came back. Interestingly, the network diagnostic under HELP still fails the SECURE LINK test, but it doesn't seem to matter.
Another weird one solved, thanks for the leads and help here.
Further troubleshooting steps (for Windows only)
Correctly configure Internet Options
Open Internet Explorer.
On the Tools menu, click Internet Options.
Select the Advanced tab.
Under the Security section, look for Use SSL 3.0 and Use TLS 1.0. Make sure at least one of those two checkboxes is selected and click OK. (You can select both checkboxes).

ITunes can't connect to Apple TV sometimes after sleep and wake up

Hi!
There are any issues to find in the discussions depending on problems between the ATV and iTunes but no solution helps me to solve the following problem till now.
I am using a Mac mini (middle 2011) as a central storage for multimedia data. The exact description of the network can you find further down.
The problem is that iTunes sometimes can't connect to the Apple Tv via Airplay. There is a window open what tells me that iTunes try to connect to ATV. But it doesn't work.
After determine iTunes completely (normal closing doesn't work because of that open window) and restart it, it will work probably.
Itunes is connecting to ATV via Airplay immediately.
Sometimes it works for any days with a view sleep and wake up procedures. Sometimes the problem appears while I'm listen to music after any minutes of starting.
I send the mini and the ATV to sleep with the remote of the ATV or let it go to sleep alone. To wake up ATV and mini I push a button on the remote.
Following components are working in my network:
- router FritzBox 7390 from AVM (2,4 and 5 GhZ at the same time)
- Mac mini (middle 2011) connected via Wlan
- two Airport Express with connected loudspeakers in various rooms (Wlan)
- Apple TV (third generation) connected with home cinema via HDMI and with the network via Wlan
- Telekom entertain setbox for TV connected via LAN over Wlan bridge
I have tried to use the whole system with an Airport Extrem as router for wlan but the problem was the same.
I suppose it could be a problem with DHCP Lease or the Bonjour? What can I do?
Last but not least...the devices have installed the newest firmware or software versions.
Thanks a lot for support!
Norman

i bit the bullet and re-associated library on ATV. On atv, setting/computers; current library was grayed out, clicking creates a warning that all media on ATV will be lost, it takes its time to earase the disk, then an option to connect to itunes becomes available just like fresh setup. ATV produced a code to enter into itunes. itunes complained that it cannot communicate on port 3689; googleupdate.exe was using this port; disabled googleupdate; rebooted everything for good measure. so now i'm waiting for 100GB of home movies and music to sync to ATV (thanks apple!). one thing that got me stumbled - when ATV showed up, there were not tabs for music, movies, podcast, etc, only settings and photos; solution: deselect 'automatic sync' by selecting 'custom sync' in the settings tab.

ITunes Can't Connect To iTunes Store

Ok so, I have a Windows 7. Whenever I try to connect to the iTunes store from my computer or trying to download almum artwork, etc. I get this message after trying to load for about fifteen seconds: "iTunes could not connect to the iTunes Store. An unknown error has occurred (0x80090318) Make sure your network connection is active and try again." The thing is, I know I have a good network connection and the latest version of iTunes. I don't ever recall being able to connect to the internet with iTunes. It kinda hinders my full use of iTunes. Also, this may or may not have relation, but I used to be able to back up my iPod Touch to my computer (same computer), then it started laging so i looked it up and what i found suggested that I restart both my computer and my iPod. It worked for awhile but now it doesn't no matter what i do. That was a fourth generation and now I have a fifth generation and it does the same thing. Thanks in advance.

Cannot Log on to Music Store
Posted: Mar 6, 2006 9:48 AM Reply Email
I posted this one. looks similiar to your problem. please let me know if you find a solution
I consistantly get an error message when logged into my user profile on my dads computer. He gave me administrative rights and still the same problem. We can log on to Itunes music store through his profile with no issues.
The error message reads;
Itunes could not connect to the Music Store. The network
connection was refused.
Make sure your network settings are correct AND your network
connection is active, then try again.
HP Pavilion Desktop PC a1240n Windows XP

ITunes can't connect to the store

Hi everyone! It's since a couple of weeks ago that I have trouble connecting to the iTunes Store from my iTunes. I had the latest version of iTunes 10, and it worked all just fine. Then all of a sudden one day, for no evident reason, it says it can't connect to iTunes Store, because the internet connection isn't active, but in fact the connection works! Also, I can't access my account from iTunes, but I can listen to radio stations!! And when I run the Diagnostics for the network connection, I get only the third dot red, where it says it failed the "safe connection to iTunes Store".
So I make a test, I try to connect to iTunes Store from my iPod Touch, using the very same internet wi-fi connection I use for my pc. And guess what? It works perfectly! This makes me think the trouble is in my computer then. So I check the guide and I update my OS (Windows XP 32 bit, with SP3), with no results.
I also tried uninstalling and reinstalling iTunes, with no results. The last thing I tried was the downgrade to iTunes 9, with the only difference that now when I run the Network Diagnostics, it gives me all the green dots, but still iTunes won't connect to the store!
I really don't know what to do anymore... If someone could please help me, I would be very grateful! Thank you very much in advance for your attention.
Cesco87xxx

Thank you for your attention... I just installed the latest version of iTunes, and I ran the Network Diagnostics, as you told me. The result is the same as the first time, I get the third red dot "Secure link to iTunes store failed". Here are the details of the diagnostics, if they can be some help:
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard HP Compaq dx2300 Microtower
iTunes 10.2.2.14
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver not found.
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0012AC880EEF1CD0
Current user is an administrator.
The current local date and time is 2011-05-17 12:12:48.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel(R) 946GZ Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.2.2.14 is currently running.
iTunesHelper 10.2.2.14 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {A905EA70-6370-4BFE-A21E-67BB522207EE}
Description:          Intel(R) PRO/100 VE Network Connection - Miniport dell'Utilità di pianificazione pacchetti
IP Address:          192.168.1.253
Subnet Mask:          255.255.255.0
Default Gateway:          192.168.1.1
DHCP Enabled:          Yes
DHCP Server:          192.168.1.1
Lease Obtained:          Tue May 17 12:01:30 2011
Lease Expires:          Fri May 20 12:01:30 2011
DNS Servers:          8.8.8.8
                    8.8.4.4
Active Connection:          Connessione LAN
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
SSL 3.0 Support:          Enabled
TLS 1.0 Support:          Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
I already tried doing what it says in the HELP button, with no results, as you can immagine. Thank you again, I hope you can help me. Have a nice day!

Itunes can't connect

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