ITunes.. can't detect my iPhone.. well can but can't identify it.

Hello, I just recently bought an iPhone. I have a touch, which works fine.
iTunes says that the iPhone has been detected, but it could not be identified properly. Please disconnect and re-connect the iPhone and try again.
I re-connected 5 times and it kept doing that. If it helps iTunes takes forever to load and sync with with my ipod products.

K so.. I ran a diagnostics test, it can't sync and the iPhone cannot be found, though it's connected. So nothing works, I've re-installed iTunes and every component and restarted, meaning I can't do anything else, and therefore I'm screwed.
If someone with any wit of intelligence/Wisdom could help me with this, that'd be great.

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I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

On a windows 7, ifinally got the Iphone4 setup so i can copy my pictures off of the phone. know itunes will not detect the iphone to get it synced. how do i get it back to be seen by Itunes?

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See earlier post by tt2
https://discussions.apple.com/message/7217190#7217190

I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?

I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?

Me too! I tried to reset many times the password of my daughter’s id but she never received an email with instructions. :-(

My iTunes won't detect my iPhone that has to be restored via iTunes *because if pass code problems* and its running iOS 7.2

my iTunes won't detect my iPhone that has to be restored via iTunes *because if pass code problems* and its running iOS 7.0.4

If itunes is comming up and saying it can't read the device because it's locked with a passcode, you may have to put your device into recovery mode first.
To put your device in recovery mode: (Following these steps will erase your device and reset everything to factory defaults)
1) press and hold the power button until you see the slide to power off option
2) swipe to power off
3) Press and hold the home button while the device is off and connect it to your computer. Continue holding the home button until you see a graphic with the iTunes logo with a picture of a USB cable below it.
4) iTunes should give you a message that it has detected a device in recovery mode. Click ok and then select Restore iPhone. iTunes will download a fresh copy of iOS and then wipe the device and restore it. Depending on the speed of your computer's internet connection this may take a while. Just leave the iphone connected to your computer until it's finished.
If itunes is not detecting it at all or is Not giving you the message that the phone is locked with a passcode, you may end up having to reinstall itunes. This seems to be a fairly common problem after the most recent itunes update (11.1.5)
If this is the case and you happen to be running a windows based computer you will have to uninstall itunes in this order from your programs and features option in control panel:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Then download and reinstall itunes from itunes.com try putting your device into recovery mode again and restore.
Hope this helps.
Cheers.

MacBook and iTunes won't detect my iPhone 3G

I have the iPhone 3G and it is synced to my PC with windows 7. I just bought a MacBook and want to sync my phone to my MacBook without losing all my contacts and everything on my iPhone, because I plan on selling my PC. The problem is, when I plug my iPhone into my new MacBook the computer and iTunes does not detect my iPhone at all. When I plug it in to the USB port, it charges my phone but it does not detect it on the computer or in the iTunes device list. Yet when I plug my iPod nano into the new MacBook the computer and iTunes detected it immediately. Help! How can I get my MacBook to detect my iPhone so I can use it with my new Mac and not my old pc!?
Thank you!

Hi there Juniorm1,
Take a look at the article for the current version of iTunes for Windows.
iTunes 11.1.5 for Windows (64-bit)
http://support.apple.com/kb/dl1615
-Griff W.

My iphone4s does not turn on,when I connect to power ,it shows the message "connect to itunes" but when I connect to iTunes,my pc does not detect my phone,so iTunes does not detect my iPhone.

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Are you running the most recent version of iTunes for Windows on your PC? You may be running an older version that is incompatible with the 4s.
Hope this helps

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iTunes does not detect my iPhone when I plug into ligthening cable- error message 0xE8000084 appears, please help

Hello Brian,
Here is an article that should point you in the direction of a resolution. It has a section about the OXE errors.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Unknown Error containing "0xE" when restoring
To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.
All the best,
Sterling

Itunes does not detect my iphone all of a sudden

all of a sudden my itunes does not detect my iphone. i have switched both machines off and on and still no detection. please any help will be great

Type "iphone not recognized in itunes" into the search bar at the top of this page by "Support".

ITunes isn't detecting my iPhone

iTunes isn't detecting my iPhone, followed the steps on help and updated everything and it still doesn't show on iTunes. What do I do?

I was having the same problem tonight. I went into my computer programs and uninstalled any and all of the apple programs and then reinstalled itunes. my phone popped right back up in itunes after that.
just make sure to uninstall anything that says itunes or has apple as the publisher. hopefully this helps

When I was updating I Phone version 4 from iTunes. it got stuck in middle of updating, after uninstall the version 3 and new version 4 was not installed. Now iTunes is not detecting the iphone and my iphone is also not working n showing connection cable

When i was updating i phone version 4 from Itunes. It got stuck in middle of updating, after uninstall the version3. But new version was not installed. Now itunes is not detecting the iphone and iphone is also not working and showing connection cable with itunes. Pls help..

Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
(Do not use your own Anti-virus to SCAN)
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally.

ITunes WILL NOT detect my iPhone 4 - Tried everything I can think of!

Hi everyone
I am in desperate need of some help.
I plugged my iPhone into my PC today and iTunes wouldn't detect it, no matter what I tried. All iTunes would do was freeze for 5 or so minutes and then return the error "iTunes cannot read the contents of this iPhone, please restore etc."
I have come across this error before but have gotten around it by restarting iTunes or unplugging and replugging in the iPhone. This time I couldn't get past the error.
So eventually I became frustrated with the fact and decided to restore my iPhone. BIG mistake as once it had restored it needed reactivation and iTunes still would not detect it no matter what I tried.
So I took it to my brothers PC, had him install iTunes (the same version as me, the latest 64bit version) and it had no problem detecting and reactivating the iPhone.
Then the problem became that I had my iPhone activated but my own iTunes would still not detect it so I've lost all my contacts/apps etc. without the possibility of restoring from the last backup.
So my iPhone, in it's current state is if it was just activated, completely empty otherwise.
Oddly enough, Windows has no issue detecting the iPhone with autorun popping up asking me to import photos etc. every time so this leads me to believe there's an underlying issue with iTunes which is weird as I have not changed my iTunes at all in the past week and had no issues syncing etc. a few days ago.
THINGS I'VE TRIED:
- Reinstalling iTunes (numerous times)
- Using different versions of iTunes
- The various different fixes found via Google
- 6 different USB ports
- 4 different USB cables
THINGS I FOUND WEIRD:
- Girlfriends 3GS doesn't get detected in iTunes either but Windows has no issue
- The fact it detected on another PC
Win7 Pro x64 and my rig is pretty high spec so I can't see there being an issue there.
Let me know if there's anything you need to know.
All suggestions welcome and appreciated.

I've had this issue before as well. I think it has to do with 64bit Win 7. Most times I would connect my iPhone to it, it would automatically load iTunes, but it would just freeze and do nothing. I've since reinstalled my OS to 32bit and don't seem to have as many problems.
You can try this... seemed to get it connected for me when I had issues. Not sure if this is how you attempted to fix it before, so I'll say it just in case.
Plug iPhone in and let it load iTunes. When it freezes...
Unplug phone, close iTunes. Open windows Services panel, and do the following in this order:
Stop the "iPod Service"
Stop the "Apple Mobile Device" service
Wait a few seconds, then Start the "Apple Mobile Device" service. Leave the other service stopped.
Plug in the iPhone. Hopefully works after this.

Itunes won't detect my iphone, can't sync or back up my phone

After I have upgraded my itunes, it would no longer detect my iphone4S, so i took it to the apple store to test it and it worked.. but only not with my itunes at home. The staff recommended me to reinstall itunes, i did that but it's still not working.. If i uninstall itunes a pop up box will ask me if I want to completely delete itunes but if i select that, will i lose everything on my iphone?
I dont know what to do

If itunes is comming up and saying it can't read the device because it's locked with a passcode, you may have to put your device into recovery mode first.
To put your device in recovery mode: (Following these steps will erase your device and reset everything to factory defaults)
1) press and hold the power button until you see the slide to power off option
2) swipe to power off
3) Press and hold the home button while the device is off and connect it to your computer. Continue holding the home button until you see a graphic with the iTunes logo with a picture of a USB cable below it.
4) iTunes should give you a message that it has detected a device in recovery mode. Click ok and then select Restore iPhone. iTunes will download a fresh copy of iOS and then wipe the device and restore it. Depending on the speed of your computer's internet connection this may take a while. Just leave the iphone connected to your computer until it's finished.
If itunes is not detecting it at all or is Not giving you the message that the phone is locked with a passcode, you may end up having to reinstall itunes. This seems to be a fairly common problem after the most recent itunes update (11.1.5)
If this is the case and you happen to be running a windows based computer you will have to uninstall itunes in this order from your programs and features option in control panel:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Then download and reinstall itunes from itunes.com try putting your device into recovery mode again and restore.
Hope this helps.
Cheers.

Itunes Can't identify my iPhone 3G properly but my computer can?

For some reason the iphone can't seem to connect to itunes properly. i don't know why but i did restart the phone and it still will say the same thing. The even stranger thing is that my Computer can easily tell what it is and extract photos from it.
I also get a Error message from itunes when i do it.
Picture below of my computer detecting it fine and iTunes can't detect it:
http://i26.tinypic.com/n3p846.png
Message was edited by: Ps360

This would lead me to believe it is a problem with iTunes. I would try and reinstall iTunes and see if that fixes the problem.

HT1386 iTunes will not detect my iPhone(5s) after the most recent update.

Ever since i updated iTunes it will not detect my iPhone, every time i plug it in it asks to trust the computer which I always use to sync my iPhone. Every time i select "trust this computer" and it still won't detect it. PLEASE HELP.

Hello fercho965,
Sorry to hear that your iPhone is currently not recognized by iTunes. I found an article with steps you can take when you experience an issue like this. I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M.

ITunes won't detect my iPhone 4

I currently use a MacBook Pro with the 12.0.1 version of iTunes, however I also have an iPhone 4 and recently got an iPhone 5. In order to backup my iPhone 4 and put it onto the 5 i need to be able to sync, but iTunes won't detect my device (iPhone 4). I have completely uninstall iTunes so that I can install an older version that is compatible with my iPhone 4.
So my question is, what is the latest version of iTunes available that is compatible with the iPhone 4 software of 7.1?
All help is appreciated, thanks.

For anyone else having this issue on OS X this post will fix it.
Steps 7, 8 and 9 may not be required in Snow Leopard.
http://discussions.apple.com/thread.jspa?threadID=2465013&tstart=0
Reinstall the Apple Mobile Device Service:
1. Disconnect your iPhone, iPad, or iPod from the Mac.
2. In the Finder, locate iTunes in the Applications folder and drag it to the Trash.
3. Move the iTunes icon to the Trash.
4. Choose Go > Go to Folder.
5. Enter /System/Library/Extensions and click Go.
6. Locate the file AppleMobileDevice.kext and drag it to the Trash.
7. Choose Go > Go to Folder.
8. Enter /Library/Receipts/ and click Go.
9. Locate the file AppleMobileDeviceSupport.pkg and drag it to the Trash. If prompted, authenticate with the administrator password.
10. Restart the computer.
11. Choose Finder > Empty Trash and restart the computer.
12. Download and install the current version of iTunes.
13. Connect your device to the Mac again and open iTunes & see if you can sync now.
Message was edited by: kazop

ITunes.. can't detect my iPhone.. well can but can't identify it.

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