ITunes can't dowload videos that I already purchased

Please help:
I keep getting this message,
"There was an error downloading your purchased music. The disk could not be read from or written to."
I've done everything the iTunes support says and it still hasn't fixed my problem...

To redownload y have to follow these instructions. Are y doing that?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Also, free redownloads (iCloud) are not available in all countries
iTunes in the Cloud and iTunes Match Availability

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