"iTunes can't download the purchased item"

Hi guys, first of all I'm sorry for my bad english.
Anyway, when I try to download an app from the appstore this messages popes up:
http://img.skitch.com/20100711-cny9qyj4b2k2hks5st1fb9c1ei.jpg
It says:
"You don't have write permission for the itunes media folder or a his subfolder. Change the permission (using the finder) and then chose store>find aviable download".
My itunes is 9.2 and I have mac os x 10.6.3 on a mac book pro 1.83.
I had already changed the permission for the whole itunes folder (doing "apply to all subfolder" too) and I had also tried to repair the permission with disk utility without any response.
Do you have any ideas for this issue?
Thanks in advance

gagginaspinnata wrote:
any ideas?
you pretty much tried everything i can think of - except reinstalling Mac OS X ...
unless you want to try that, i suggest you wait if another user has a brighter idea
good luck !
JGG

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Connected to iTunes store, but can't download previously purchased items?

When I set up a new computer last week, the Home Sharing process left a lot of holes in the iTunes library on my new computer. I went to the iTunes Store to download previous purchases in an effort to to fill some of the gaps. Initially, I was successful -- though the iTunes store would only download a couple of hundred files at a time. However, I can no longer make the "download previous purchases" function work, even though I still have around 350 files that it recognizes as available for download. When I click the "download all" option and enter my password, I consistently get a message like, "This item is currently unavailable. Try again later." This has been going on for more than a week. What can I do to make this work?
As a separate matter, iTunes only seems to recognize about 1100 of my previous purchases, though the real number is probably closer to 3500-4000. That is not critical, since I had MP3 backups for almost all of my ITunes purchases on an external hard drive. However, the process of reconstructing my library probably would have been easier if I could have restored more directly from iTunes. If anyone has encountered this kind of problem and figured out how to solve it, I'd be interested in case I ever have to go through the process again.

I had an issues similar to this with purchased music not all that long ago, and rebooting (I think) is what got it working for me again.
See if this helps - sign out, restart, sign in again and try again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
I would suggest rebooting the router - unplug it for about 30 seconds, and you can try that - but I'm not sure if that will help. It won't hurt anyway.

HT3209 If i buy a standar definition movie on iTunes, can I download the HD version later for a lower price? Can I download the other vertions (I mean in language and stuff) for free or a lower prize?

I just want to know if by purchasing a movie on iTunes, can I download other vertions of the same movie? Like subtitle editions and other language editions or get a lower prize when purchasing the same movie in a higher definition... Etc?

No. To purchase other versions of movies on the iTunes Store you'll have to pay full price for those versions. The content owners control this licensing and pricing to a large extent.

How can we download the Purchase order report?

Hi,
In my requirement i am displaying the PurchaseOrder details report to the Manager in the workitem he want to download the report (after execution of the workitem the manager approved the PO) in the form of EXCEL sheet.
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Early response is appriciable and rewardable?
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Chow

Hi,
No i am not using any portal to execute the work item.
can you please tell what is this UWL(Portal)?
With this how can we execute the Workitem?
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I can't download previously purchased items from itunes to my ipad

I just got a new ipad, and followed the directions to download previously purchased music and video to the ipad. I go into Itunes, select purchased, choose what I want. The ipad then tells me that it is downloading, but once it finishes, the music and video do not appear in the music/video section of the device. The 'usage' also tells me that I don't have any music or video.
Has this happened to anyone else?

I had an issues similar to this with purchased music not all that long ago, and rebooting (I think) is what got it working for me again.
See if this helps - sign out, restart, sign in again and try again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.
I would suggest rebooting the router - unplug it for about 30 seconds, and you can try that - but I'm not sure if that will help. It won't hurt anyway.

My computer crashed and I lost all of my I-tunes folder, how can I download my purchased items onto my new laptop

When i went to the itunes store it was asking me to pay for it again, help please!!!

When you buy items from iTunes, it's downloaded to your computer, yours to keep, and to make a backup of.
I have some advice here that might help you recover your music.
Recovery options:
A: If Windows isn't booting:
You need to boot the computer from a "recovery disk or USB" that has a operating system on it and a graphical user interface to transfer files from your boot drive to a external drive.
I suggest using the Easy USB Installer to install Ubuntu 10.10 onto a 2-4 GB USB key.
http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/
or
burn a ISO of Ubuntu 10.10 or PartedMagic to a cd-r with ImgBurn or Win 7 right click and burn
You can use Disk Utility in OS X to select the ISO and burn to cd/dvd as well.
Once you have it installed, consult this page for your BIOS boot key to hold to get into the BIOS.
http://pcsupport.about.com/od/fixtheproblem/a/biosaccess_pc.htm
Plug the USB into the back (if possible) of the computer, connect the external drive and enter the BIOS, set the USB (or CD) as first boot and SAVE.
Boot off the USB/CD and "Try Ubuntu/Run from disk" DON'T INSTALL. (Parted Magic loads into RAM and ejects CD)
Once in, go under the menu Places > Computer and transfer your files to the external drive just like you would in Windows, drag and drop.
(If using Parted Magic double click on the Mount Drive left icon twice, use the two GUI windows to transfer files to external drive, unmount drives, log out/quit in the lower left corner menu option)
B: If the computer hardware isn't working, but the drive might still work:
You'll have to remove the power cord and manually extract the hard drive. This might result in some damage.
There is a powered IDE/SATA to USB adapter for sale online for $20 that you can take that internal hard drive and use it like a external drive to access your files from another Windows machine.
C: If your iTunes content is deleted...
It might be recoverable if it hasn't been overwritten yet by fresh data. Undelete software works by reading the 1's and 0's of the files themselves, not what the OS says.
You need to use undelete software pre-installed before the iTunes content was deleted, or while on a bootable cd/USB and a external drive to transfer the recovered files.
You can also install undelete type software on a new machine and USE STEP B above to "undelete" the files and recover them directly to the new computer.
You can't install undelete software or recover files to the same drive your attempting to recover from or it overwrites the deleted data.
D: If the hard drive doesn't work and...
The data isn't worth spending $2000-$3000 in a ATTEMPT at platter dissection recovery, then your finished
If the data on the drive was encrypted, data recovery efforts may be futile, unless it's a encypted file and you transfer it successfuly and have the password to de-crypt it.
E: If you have a "iDevice" with any content
It can be synced back into iTunes, check at iLounge what third party software works reliably now and for your version.
Once you log into your iTunes account, you can sync ONLY iTunes purchased content back from a iDevice
Third party software can recover just about all the items on a iDevice, regardless of it's origin. (can't recommend such software here)
F: If any of the above is too hard, or the data is of "critical importance"
Then seek professional computer or forensic level recovery services.
Get help from someone who has done this sort of thing repeatly and can almost guaranty 100% results.
There is Linux software that can "rip" all data off a iOS device if that level of attention is needed, seek a professional service.
Hope this helps in your data recovery efforts.
Please, backup your data, it's the only thing us IT professionals can't recover.

ITunes can't download the software upgrade for my Ipod

I have a new Ipod Nano 8GB. When I connected to Itunes it tells me that there is a new software update available for it (I think it was version 1.1). ITunes then tries to download it.
The trouble is that I don't have broadband, and have no plans at present. My dial-up connection took over 3 hours to download ITunes when I first got the Ipod. I would be quite happy to let it take as long as that to download the software upgrade for the nano but I tried several times and the line kept dropping.
Is it available anywhere as a stand-alone download? (I can download using another machine I have access to which cannot have itunes installed on it)
Thanks,
Stewart

If y are getting an error that yu can't contact the update server then:
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
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Can't find the purchased item in app store "purchases" category

I had redeemed FCP X from app store, and I want to install FCP X in another iMac. Both of the iMacs are login with the same app account.
When I went to purchases category in app store, I found the FCP X inside and click ' install'.
unfortunately, the internet was dis-connected. So I re-connect it and cick "Resume" botton, but no response. When I re-open app store
I found the fcp x was disappeared.
Anybody could give me a advice ?
Thanks

Well this isn't making sense at this point. If Final Cut Pro vanished, and you had redeemed it, it still has to be tied to that Apple ID. Only logical sense is it was hidden. If you are saying nothing shows up as hidden, then let's check with iTS to confirm the account it's on and that it really is there.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

How can I re-download the purchased in iTunes?

How can I re-download the purchased in iTunes? I purchased yesterday as I download the album there are many songs came in fragmented.
Your kind help would be highly appreciated.
Thanks

If you try to download something that you've already bought, then you don't have to buy it again. You can just press download. Therefore, if the songs are fragmented, you can just delete them and re-download them without paying a penny

Just updated to iCloud, but I can't find the 'purchased' list on the itunes store on my iphone. There's no button for it on the toolbar or under the 'more' option. Want to play/download my puchased music via iCloud on my iPhone.... Help someone please?!

Just updated to iCloud, but I can't find the 'purchased' list on the iTunes store on my iPhone. There's no button for it on the toolbar or under the 'more' option. Want to play/download my puchased music via iCloud on my iPhone.... Help someone please?!

Hi again Limons,
just got your last reply per mail, re: 'presently only available in the USA.'
Unfortunately, you're right. Just found this article: http://www.digitalmusicnews.com/stories/061011icloud
seem like it's going to be a while before this gets sorted out . . .
Frustrating outcome to my question, but thanks a lot for helping me sort out what the problem was :-)
All the best to you.

I believe songs purchased in iTunes can be downloaded to a max of 5 devices. Does this count include the unregistered devices.

I believe songs purchased in iTunes can be downloaded to a max of 5 devices. Does this count include the unregistered devices. ie. If I have already registered and downloaded music on 5 devices and now If I unregister one of the older device, can I go ahead and download songs in a new device ?

You can have a maximum of 5 computers authorized to play DRM-restricted content purchased from the iTunes Store. You can have a maximum of 10 devices (computers and iOS) associated to your Apple ID.
However, since all music sold on the iTunes Store has been DRM-free since late 2009 there is no longer a number of devices restriction for music. It is possible to sync, via USB or Wi Fi, an unlimited number of iOS devices.

Can't download a purchased movie from the cloud or watch trailers in iTunes movies

Can't download a purchased movie from the cloud or watch trailers in iTunes movies

Hello Addymay2,
I would recommend signing out of your Apple ID in Settings -> iTunes and App Stores. After this, close all open apps and restart your device. Once your iPad is powered back up, sign back into your Apple ID in Settings -> iTunes and App Stores.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT1311
iOS: Force an app to close
http://support.apple.com/kb/HT5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
Cheers,
Allen

The "More" tab on my itunes store won't load on my iPhone. I can't download my Purchased songs?

The "More" tab on my itunes store won't load on my iPhone. I am on wifi and everything else is working fine. It has been happening a while now so I can't download my Purchased songs. Anybody else have this problem?

In iTunes on your computer, go to Store > Authorize This Computer from iTunes' menu. Have your dad (or you, if you know it) enter his Apple ID and password. Then sync again.

HT1725 I recently purchased and downloaded a song from iTunes. The download was completed but the song cuts off half way through. How can I download the entire song again?

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All you need to do is go to the iTunes store, and then go to purchased in the right side of iTunes store. It is under the quick links. Then you will be able to download the past purchases there.

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I need to authorize my PC to download my purchased items to my IPAD. The instructions are not clear (to me anyway). Open itunes where (PC or IPAD), I do not see an option to "authorize computer" or maybe in this case and "advanced button". Frustrated and confused buy this

Only computers nees authorising for your account, iPads (and iPhones and iPods) don't need authorising. On your computer's iTunes you should be able to authorise it via the Store menu at the top of iTunes - with iTunes 11 on a PC pressing Alt-S should get the Store menu to appear
e.g. (screenshot is from a Mac, but it should be similar on a PC)

"iTunes can't download the purchased item"

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