ITunes can't find firefox internet connection

The iTunes program downloads and installs fine,but when I go to connect w/iTunes it can't find server. I checked the connection in my computer and it is fine. I disabled the firewall and nothing. Explorer is also in my computer, but it is not my default server.

Does your modem have a battery? - if it does then you have to unplug the modem, pull and replace the battery and plug it back in  - wait until it completly boots and then power-up the Express - if this doesn't work, what is the light on the Express doing? - and you should be able to check the Express by plugging the laptop into the ethernet port and opening the AU - it will tell you what errors are showing.

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