Itunes can't find my iPhone 4 and tells me to restore it?

First, my iPhone was in WiFi sync mode, but when it was in sync it always stopped because of an error -50. So I plugged my iPhone in my computer so it can sync normally, it worked but I couldn't do it with the WiFi anymore. After reading tips on this website, I plugged my iPhone, unchecked the 'sync over wifi' box, syncronised it with the cable, unplugged it, plugged it back and re-checked the same box. Now, iTunes is telling me that he can't read my iPhone and that I should restore it. I don't want to because I'm scared of losing things that are in my phone.. What can I do? Thanks for your help!

You should be importing ALL pics/videos taken with your iphone regularly as you would with any digital camera.  particularly before any restore/update.
If you have failed to do this, then they are likely gone.
You can redownload apps if you have failed to transfer them to your computer before restore/update.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

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