ITunes can't locate music files THAT I CAN

Last night, when I opened iTunes, each song I clicked on gave me a "!" next to it, followed by this message:
"The song XYZ could not be used because the original file could not be found. Would you like to locate it?"
Well, I know exactly where the song is, which is where all the songs are and have been for some time on my LaCie external drive. They are, in fact, still there. When I go to a music file through the Finder and double-click the file name, it plays--through iTunes--and is recognized by iTunes thereafter. I could do this for all 2,500 songs, but I have a life to live in the next three to four years.
Why is this happening and, more importantly, what can be done about it?

this can also happen anytime the external drive is not available... i have 1/2 my library on an external drive and whenever the power goes out in my neighborhood, iTunes temporarilly looses the link to the external drive... my neighborhood was built in the 1920s, and the power goes out many times a year... i use an old powerbook for my iTunes computer, which i keep plugged into my stereo... when the power hiccups, the external drive goes down, but the powerbook continues on it's battery... if iTunes or the external drive get too confused by going up and down, then i just powercycle the external drive and reboot my powerbook and everything has normally gone back to normal... the power issues are part of the reason i wanted to keep as much as i could on the internal powerbook drive... and i keep everything backed up...
anyway, i'll try you suggestion for the "option" on launch... i had to replace my external drive which finally died (from 2001)... so now i need to relink the files back to iTunes, hopefully not manually since i have about 2500 files to fix... i did copy all the files from the internal disc to the new external drive and merged the libraries, then tried using the iTunes preferences to point to the folder in the external drive... but that didn't work in my case... it still sees 1/2 of the files still in the internal drive and still has "!" for all the files on the external drive...
for tlee61, this makes me wonder if you might not need to check the iTunes preferences to see where it is looking for your files. if you set it up to store all files on the external disc, and it is set up to copy in the files to the iTunes library, then that option in the preference file for the library location might have gotten changed inadvertently... if you have iTunes set up to NOT copy in the files, and your files are in random locations on the external drive, that may be much harder to solve... i'm not positive of the best approach... i think there may be an option for iTunes to search the drives for music, like when someone installs/runs iTunes for the 1st time... but i'm not sure, off the top of my head, how to trigger that... i may be looking for that option if i can't seem to figure out another way to relink my files... but i'm afraid that it will try to either copy everything from the external drive to the internal drive, where there is no more space, or that it will try to copy the files on the internal drive to the external drive, where i've already merged the files (and eliminated some duplications)...
i very much want to keep all the metadata... so i'm hesitent to experiment blindly too much since i don't want to do something that "imports" all the songs, but looses all the metadata... in my case, it would be easier to relink the files manually than attempt to recreate all the metadata...
if i find a solution besides just manually relinking files, i'll let you know...
i expect there is a way to solve this...
luck to us both-

Similar Messages

  • Can't locate music files?

    I have recently moved my iTunes library onto a network drive and iTunes is happily playing music from the new location.
    In iMovie on the other hand all I get is "The song xxxxxxx could not be used because the original file could not be located.".
    Surely iMovie uses the iTunes library reference to locate music files? What have I done wrong? How to I tell iMovie where to look for the music files?
    Thanks.

    I have recently moved my iTunes library onto a network drive and iTunes is happily playing music from the new location.
    In iMovie on the other hand all I get is "The song xxxxxxx could not be used because the original file could not be located.".
    Surely iMovie uses the iTunes library reference to locate music files? What have I done wrong? How to I tell iMovie where to look for the music files?
    Thanks.

  • HT4796 i can not locate the files that were migrated from my PC to my Mac?

    I cannot locate the files that I migrated from my PC to my Mac?

    Migration Assistant creates a new user with the migrated files from your PC, so you have to log in this user. To access to it, go to  > Log Out, and you will see a second user, so choose it and you will access to your migrated files from your PC

  • ITunes can't locate some files that are right where they should be

    I'm using iTunes 12 for Windows.  I keep a huge iTunes library at home on a mapped NAS share and the same library at work on a local drive.  Every week on Monday I sync my entire iTunes folder from home to an external drive and then bring that external drive to work and sync it to my local drive there.  (Note: This is a one way sync; I never sync in the other direction.)  This system has worked flawlessly for six years.
    Within the last six weeks, I've started to get error messages on my work system saying that many (>1600) media files of various types cannot be located.  I assumed corruption was the issue so I deleted my entire 500GB iTunes folder and re-copied everything back over.  Not just the media files.  Everything.  The problem persists and I cannot figure out why.
    I have confirmed that iTunes on the work computer is referencing the correct iTunes library file.  I have confirmed that iTunes is pointing to the correct iTunes folder.  I have confirmed that the "missing" iTunes files are right where they should be.  (I have always had iTunes set to move imported media into the iTunes folder so there is no stray media floating around on either system.  And I have iTunes set to organize the media.)
    It is worth noting that I started seeing this around the time when I upgraded to iTunes 12.  When I upgraded to iTunes 12 I had to change the path to my home library from "\\<NAS>\iTunes\iTunes Music" to "M:\iTunes\iTunes Music" due to a bug in iTunes that created iPhone syncing issues if the iTunes library is on a network drive.  But I can't figure out why this would matter.  The path on the work computer is correct and all media files are there.
    Ideas? I just don't understand how deleting everything and starting over doesn't solve the issue since there is NO issue at home.

    Thanks again for your help with this, tt2.  (I keep wanting to call you "Alan".)
    I totally botched the repair process, including my library and media collection, four different times.  If not for the fact that I had a complete, up-to-date copy of my library and all media files I would be completely scr3wed right now.  I'm going to outline the mistakes I made for the benefit of those who might reference this thread in the future.
    A big part of my struggle was the underlying assumptions I was making about how the iTunes database is maintained and tracked.  It is not the same as the digital asset managers I use for work—Lightroom, for example.  I really had to quit thinking for myself and pay attention to what tt2 wrote about the way the iTunes db works in the link he provides earlier in this thread about making split libraries portable.
    The biggest mistake I made is failing to understand that after you move the iTunes library files (but not the media files) to a new iTunes drive or directory outside of the existing iTunes folder and then shift-click to open that relocated library in iTunes you have to set the iTunes Media folder location (in preferences>advanced) to the empty iTunes Media folder in the NEW iTunes folder.  You do NOT set it (or leave it) pointed to the old iTunes Music/Media folder where your files [may] actually reside before consolidation.  This mistake can make a bad situation much worse. 
    Finally, I did not have a split library in the sense that my media files were outside of my iTunes Media folder.  Because of this, when I incorrectly pointed the new iTunes library to the old iTunes Media folder and then consolidated I created 9,936 duplicate files.  I had a complete back up which made eliminating the duplicate files a simple process.  Without the backup I would have been in trouble.
    So...to fix my problem I followed tt2's instructions and did this:
    Backed up my entire M:\iTunes folder including libraries and media files.  If everything goes well, this backup will not be touched.
    Created a new A:\iTunes folder plus an empty A:\iTunes\iTunes Media folder.
    Moved everything from M:\iTunes to A:\iTunes EXCEPT for the iTunes Music* folder.  (*It was the new iTunes 9 and later hierarchy but with the old name.)
    Shift-Clicked to open iTunes and selected the iTunes library inside A:\iTunes.
    Once iTunes was open I went to Edit>Preferences>Advanced and made the empty A:\iTunes\iTunes Media the location of my media.
    Went to File>Library>Organize Library and choose "consolidate". After hours of file copying, my issue was resolved. A:\iTunes is portable.
    Confirmed that the new A:\iTunes library correctly links to all media in the A:\iTunes\iTunes Media folder and then deleted the M:\iTunes directory with the old M:\iTunes\iTunes Music folder inside.
    NOTE: It bears repeating that the problem solved was that I could not move my old M:\iTunes folder to a different workstation w/o breaking some of the links.  However all the links worked fine in the M:\iTunes location.  If this were not the case then this solution will not resolve anything. 

  • ITunes can't locate music files

    Any music that was copied into my iTunes music folder cannot be located. Anytime that I try to play the file from iTunes, it shows an error message, requests that I locate the file, and then proceeds to tell me that I need to format my hard drive. When I try to open my iTunes music folder directly, my computer freezes and then after 10 minutes informs me that my hard drive needs to be formatted. I never had this problem until I downloaded the new version of iTunes. This is only going on with music I have copied into my iTunes folder, which is all the CDs I have or had. Many of these CDs I no longer physically have. I have tried to use a previous iTunes library to fix the problem. I have also moved my preferences files to the desktop as suggested in another thread, but neither have worked. I am not having any other problems with my computer that would encourage me to format my hard drive besides this issue. I would appreciate any help possible with this predicament.
    Compaq Presario V2000   Windows XP   AMD 64, 60GB

    Any music that was copied into my iTunes music folder cannot be located. Anytime that I try to play the file from iTunes, it shows an error message, requests that I locate the file, and then proceeds to tell me that I need to format my hard drive. When I try to open my iTunes music folder directly, my computer freezes and then after 10 minutes informs me that my hard drive needs to be formatted. I never had this problem until I downloaded the new version of iTunes. This is only going on with music I have copied into my iTunes folder, which is all the CDs I have or had. Many of these CDs I no longer physically have. I have tried to use a previous iTunes library to fix the problem. I have also moved my preferences files to the desktop as suggested in another thread, but neither have worked. I am not having any other problems with my computer that would encourage me to format my hard drive besides this issue. I would appreciate any help possible with this predicament.
    Compaq Presario V2000   Windows XP   AMD 64, 60GB

  • ITunes unable to locate music files saved on external drive

    Hi all,
    This is proabably something incredibly simple but my iTunes was installed on to my laptop wih music added till my memory was all used up.
    So I bought an external drive, and re-added all my music saving it to the external drive, my iTunes however remained installed directly on my laptop.
    This worked fine initially as long as my external drive was selected in the Preferences section of my Itunes, but recently all my albums are available but it says that Itunes is unable to locate the files, even though none of them have been lost or deleted from the external drive.
    Ive tried everything I can think of - does anyone know how to rectify this?
    Thanks....

    I switched computers and tried to reload all my backed up itunes files. It loaded the files fine the first time. After I logged off the files disappeared from my Itunes. Apple tech told me to add itunes folder to library. It worked fine until i logged off again. I tried it several times because my files never stayed on itunes. Finnaly I added two new CD's into my library and I went to file Libray and I entered consolidated Library. This brought everything I had before and then some to my itunes library. I logged off, shutdown and even hibernated and my files still remain. I was able to create playlist, my movies, podcast, there all there. Hope this helps.

  • ITunes Unable to Locate Music File

    I have a few hundred songs in iTunes that have been loaded over the years. Their source is CD's and iTunes. Tonight on an airplane, I was listening and noticed that I had red circles with red squares inside of them next to song titles. When I selected these, they were not available. This happened more and more as i selected different songs, eventually I was left with just a handful of songs. Immediately when I got home, I snyched to my computer and it said that there were items unable to synch because iTunes was unable to locate the original file. (it did restore a few but still over 100+ missing files). The titles are still listed.
    However, I am unable to play any song in itunes on my computer. Just on my iPhone. When i ask it to loacte it directs me to a catroot file from 2009???
    I have not added or removfed songs in weeks and it has been working fine (iPhone and computer) for months.Any help in finding these files or restoring them would be appreciated.

    Use the iTunes command File > Add Folder to Library, and navigate to the folder containing the music.

  • Does anyone know how to convert iTunes TV subscription downloads to files that I can put on a backup drive and watch on my TV vs. MacBook?

    I purchased a TV series from iTunes and downloaded the HD version. I then copied it to a backup drive so I could plug it in to my DVD player to watch. This would not work. Does anyone know how to convert the files so they are watchable on TV rather than on my MacBook?

    Video in the new iOS is under the application Videos. You should be able to find things there.

  • TS1362 Unable to locate music files

    I've been using my ITunes for years. My stereo is hooked up to my PC and all I ever did was open ITunes, click on a playlist and enjoy. I recently got an Iphone, after I hooked it up..... I Tunes can not find any of the music on my playlists!!! Nothing has changed.....I can not for the life of me figure out why now....it can't locate music files to play like it has for the past 7 years!!! PLEASE help! I have even uninstalled and reinstalled ITunes just in case that helped...nothing helps...I can't play my music now.

    Tried this with no success. Can anyone confirm where I locate it from?
    /Music/iTunes/iTunes media/Artist/Album/song.

  • TS1717 iTunes will not open.  I get a message that says, "The iTunes Library.itl file cannot be found or created.  The default location for this file is in the "iTunes" folder in the music folder."  How can I fixt this?

    iTunes will not open.  I get a message that says, "The iTunes Library.itl file cannot be found or created.  The default location for this file is in the "iTunes" folder in the music folder".  How can I fix this?

    Hi pgarard1,
    If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
    iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
    http://support.apple.com/kb/TS2363
    Regards,
    - Brenden

  • When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder". How can i fix this?

    When i double click itunes it doesn't open it just comes up with an error saying " The itunes library.itl file cannot be found or created. The default location for this file is in the 'itunes' folder in the 'music' folder. How can i fix this problem?

    Anyone can help to advice how to solve this issue ?

  • I would like to use GarageBand to remaster downloaded music files that are in iTunes.  Poorly mastered files keep clipping and damaging my speakers.  When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them.

    I would like to use GarageBand to remaster downloaded music files that are in iTunes.  Poorly mastered files keep clipping and damaging my speakers.  When I try to use an iTunes file as a new project, it greys out the iTunes songs so I can't select them.  Any ideas?

    As I said - look whether your original file is damaged or not. If not, I wouldn't change it and find out what in your system makes it sound like it's clipping.
    Good sound file, with volume maxed out. No need to change anything.
    The same song clipped - no chance to repair.

  • I have an Iphone 4, I have music files that appear on my phone that I want to delete, when I link it to my computer the songs on the phone will not appear in Itunes so I can delete them, Is there any way to delete these song off the phone without going th

    I have an Iphone 4, I have music files that appear on my phone that I want to delete, when I link it to my computer the songs on the phone will not appear in Itunes so I can delete them, Is there any way to delete these song off the phone without going through Itunes?

    Nope, it either needs to be plugged in or turned on with the power button.
    A replacement iPhone 4 is $149, but at least the whole phone is replaced.

  • I have uploaded an old itunes library by mistake - any way that I can go back to my previous library.  Unable to do a system restore and I don't know where to find an up to date music/playlist file.

    I have uploaded an old itunes library by mistake - any way that I can go back to my previous library.  Unable to do a system restore and I don't know where to find an up to date music/playlist file.  I was originally trying to recover a playlist that vanished after I had updated one of the ipads, did an online search, followed the instructions only to discover that I had loaded an itunes library from 2 years ago.  Stupidly I thought that it had updated itself and didn't realise I had to do it.  Any he

    See Empty/corrupt iTunes library after upgrade/crash. Hopefully you have a more recent library file that you can restore.
    tt2

  • I am trying to copy my itunes music library and download it into my adroid phone.  How do I get my library into a file that I can dump into my H disk?

    i am trying to copy my itunes music library and download it into my adroid phone.  How do I get my library into a file that I can dump into my H disk?

    Right-click any song in iTunes, show it in the Windows Explorer, navigate up to the iTunes Music folder, and drag it there.
    (91872)

Maybe you are looking for

  • I have an album on the computer that appears as two on my ipad how do I make them one?

    Ok I am going to go in detail here, so I have a disk that is somewhat damaged and I can only get some of the songs off of it so I whent to itunes and got the songs from that album that were broken and they appear as one album on the computer but it a

  • Multiple Users CANNOT access folders

    I recently created multiple users on my IMAC G4 (10.3.9). The additional users CAN access applications when logged in to their individual accounts. They CANNOT create new folders or access USB drives. The new folder command is dimmed. Recommendations

  • Line Output From Audio Interface Mutes When Connected To HDMI

    Hello Apple Community, As my first post to the community, I would like to shed some light on an issue I have found no answer to on the internet or support lines. I have spent a great deal of time self-diagnosing and over the phone with technical supp

  • Web Gallery not updating - wierd problem

    Hi If I export a re-made LR Flash gallery to my web server small changes do not show up when viewed on the web. I made some caption changes and the old captions still show up. I deleted the original gallery files before uploading, checked the new ver

  • Automatically created line items will be deleted-Withholding tax

    Dear Experts, Please let me know the reason for generating message as Automatically created line items will be deleted while simulating.On second simulation onwards,TDS entries is deleting and the same is disappearing on posting.