ITunes can't see iphone connected to Win7 PC

Computer sees iphone fine. iTunes doesn't. I've tried all the recommendations suggested thru Help, but no joy. Unable to sync any music or tones. Tried to return the phone today, but it's been longer than 15 days since I purchased it.

Yeah, I called Apple. Seems they want me to buy another iphone & service so they can troubleshoot this one. Not very impressive.
However, uninstalled & reinstalled itunes. No joy. Plugged phone back in for about the 6th time and JOY!
Have no idea what solved the problem.
Thnx for your replies.

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Itunes can't see iphone

Hey gang - so I have an iPhone 4 (legit and uptodate) and once a week itunes can no longer see it when its connected to my MBP.
I read on the Apple Support site that this can be fixed by re-installing iTunes - now this does fix the problem.
Until a week later when I have to do this again - can anyone help me out with a more permanent fix?

There are a few problems with this, it extends to the iPad as well.
I can only suggest this troubleshooter : http://www.apple.com/support/iphone/assistant/itunes
However if you're re-insatlling iTunes once a week could be a something a little more serious...

ITunes can't see iPhone after upgrade, phone became inactivated.

The phone will no longer connect after upgrading software through iTunes.
It's back to the "emergency call" screen, and "Activate your iPhone. Connect to iTunes" screen.
When I try to connect, iTunes hangs.
(iPhoto opens and downloads pictures!)
Help! Any ideas?

Marc...I think you are confused by what I am trying to say. For your iPhone to be seen by your computer/iTunes you must have a good install. I suspect that you have a bad install of iTunes "On Your COMPUTER" To fix this (and it has worked for many other users) You need to delete/uninstall iTunes, Apple Mobile Device Support and Quick Time from "your COMPUTER".
Download a new copy of iTunes from the apple web site and reinstall. I am only trying to assist you, this is not a windows versus mac thing...this is a user help user forum, I do not (and you can check my posts) play the this is better then that game.
I want to help you fix your problem which I just did with another user have a similiar problem to yours, so that you can enjoy your iPhone like the others that assist in these forums.
Hope this helps,
Good Luck

Itunes can't see my iphone

Itunes can not see my iphone under the devices. Recently used Windows Parallel on my Mac but made sure to de-select the USB in the parallels application and clicked associate this device with Mac OS and not the windows os. I have tried un-installing iTunes, reinstalled with most recent edition. Recycled the iphone on / off. Removed the iphone from the docking cradle to direct connection with iphone to usb and no hubs, cradles etc.... in between iphone and computer without any success. I know the mac and itunes are working correctly because it syncs my ipad, wife's iphone 3gs and kids ipod touch without any trouble. I looked in the hardware listing in the system preferences and the usb lists my iphone as attached. With the iphone 4 plugged in I rebooted my mac hoping it would auto open itunes and auto sync but no luck.

Hello Barbara4090,
When the iPhone unmounts from iTunes during the backup phase, it can be due to some unreadable data on the iPhone that iTunes cannot deal with. It could be data saved by a third party APP on the iPhone, but there's no easy way to determine the what data may be causing the issue.
First try resetting the iPhone by holding down the sleep/power button and home button until you see the Apple logo (ignore the "Slide to Power Off" prompt).
Connect to iTunes and Sync to test.
Next would be to determine whether the issue is actually with the iPhone or the MacBook Air.
You mentioned that you also use an iMac.
If the iMac is running at least 10.4.11 and has a current installation of iTunes 8.0.2 on it, you can use the iMac to isolate the source of the issue.
If you have essentially the same information on both computers, you can do this test in the existing user on the iMac.
If you'd prefer not to intermingle any data from the iPhone you can create a new User on the iMac and test:
http://support.apple.com/kb/HT3309
Before connecting the iPhone to the iMac, put a check in the "Disable Automatic Syncing for iPods and iPhones" in the Devices section of iTunes Preferences.
Connect the iPhone and then right-click or control-click on the iPhone under Devices and choose "Backup."
If the iPhone cannot be backed up on the second computer, then it is due to some unusable data on the iPhone that cannot be backed up.
After the test, you can delete the new User if you created one.
If that is the case, then you may need to restore the iPhone and choose the option to restore from a previous backup at the end of the restore process:
http://support.apple.com/kb/HT1414
I would do this on the computer that you normally sync the iPhone with.
If, on the other hand, the iMac can backup the iPhone successfully, then there is possibly an issue with the MacBook Air or it's software:
http://support.apple.com/kb/HT1224
Hope that helps,
Charles H.

I have connected my ipad to my computer and itunes can't see it. iphoto sees it, but not itunes. What can I do?

I have connected my ipad to my computer and itunes can't see it. iphoto sees it, but not itunes. I want to sync - what can I do?

You can redownlod iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For other music you will have to get it from where yo originally obtained it.

My itunes can't see my iphone 4 after i make ubdat for iphone and itunes also ?

my itunes can't see my iphone 4 after i make ubdat for iphone and itunes also ?

Hi there 3eboo,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

Itunes can't see Ipod - what to do?

It might asimilar problem as many of you have posted. I purchased Ipod classic in dec. 2009 and it worked fine. Then yesterday I wanted to download some more music to put on my Ipod Classic. when I opened Itunes it said it had upgrades and I did the updates. After this nothing works! There are no songs anymore on my Ipod and when I connect it to my computer, the computer can see it and it says there are no error to the hardware, but itunes can NOT see it!! When I connect my Ipod to the computer Itunes do not work at all. I have tried to reset it as described in the manual and I have tried to reinstall itunes on the computer, I have tried it on a new computer and so on, but nothing works! HELP!
Have only had the Ipod for 2 months and it wont work anymore. Any suggestions how to cure this problem?
Thanks in advance for the help!
Karina

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Itunes can't see my phones backup file

Hi, I had to do a reset and restore on my iPhone recently and when i came to restore the backup iTunes could not see the one for my phone that i made prior to the restore (even though it exists in the C:\Users\xx\AppData\Roaming\Apple Computer\MobileSync\Backup file). iTunes can also see the ipad backup and the other backup from another iPhone that are in the folder but not mine. When it restored the phone it made a new backup file and datestamped the existing file. rightly or wrongly i moved the new post restore backup and removed the date stamp suffix of the original backup.

I had exactly the same problem and couldn't find the answer anywhere. However after playing a bit I found out that my computer name (i.e. Right click on "Computer" and select properties) contained a hypen. I renamed the computer to delete the hypen, restarted and now it syncs wirelessly like a charm!
Obviously something that apple overlooked which will probably right itself in the next release but should get you up and running fingers crossed!

ITunes can't see iPod Classic

I have an iPod Classic (120 GB)
It asked me to recovery with iTunes.
When I connected it to iTunes it asked me to download last FW version,
but in that moment I had no internet connection,
so I choose to use the resident version.
Then the iPod has been recovered and it works. But obviously was empty.
After that, the computer see the iPod as a driver,
but iTunes can't see it.
I try with another pc, and is the same.
The tutorial on Apple web site, give a lot of information to try to restore iTunes,
but my problem is not on iTunes, is on iPod!
There is a way to force iPod to recovery mode? Now I have the internet connection again...
Thank You for your help
(and sorry for my english)
Samuele

Are these music videos located under Videos on your iPod? Do it play other regular movies (if you have any on the device)?
B-rock

ITunes can't see aTV

I just connected an appleTV to a large corporate network, wired ethernet, with manual fixed IP. It connected to the internet and is happy. On my office PC, the appleTV does not show up as a device in iTunes. I can ping the IP address of the appleTV from the PC. How can I sync this computer to the appleTV if iTunes can't see it?

it appears that once I'm synced then I can't stream from any other computers, which is contrary to what Apple claims.Streaming is selected from the TV device so the question becomes, "Does TV see the Named Music Libraries for each and every one of the computers whose iTunes is active?" Don't have a second device to test this so I would be interested in hearing what you see. If computers/libraries are visible/selectable, would assume the removal of the devise from the other lists signifies they are not "synced" (nor able to be synced without reinitializing the "sync" procedure from the TV) and the remaining "device" listed provides "local" feedback that this iTunes library is currently the one and only one synced to the TV device.

Itunes can't see remote speakers on extended network

i have a peculiar issue that hopefully someone else has come up against: my itunes does not see any remote speakers that are attached to the network via a network extender.
my setup has 3 remote speakers: one immediately next to a d-link router and two that connect via a d-link range extender - all of the speakers are wirelessly connected to their respective devices. when my laptop is near the router (and therefore connecting to that device) itunes can only see the one speaker that is near the router but not the other two. when my laptop is next to the range extender (and therefore connecting via the extender) itunes can only see the two speakers that are connecting through the extender, but not the one connecting via the router.
weird, eh? any thoughts as to how to see all three speakers at once on my itunes?
thanks,
Chris
Windows XP

Same thing happened here on a G5 after i had troubles installing the latest quicktime upgrade vover the last weekend. I have however got this powerbook with leopard and itunes and it works exactly as it could. I have two airport expresses on two hifi's the main one which provides wifi is missing i can get the slave one that bridges the network as wel las serving music to show if i restart it .. but it seems to wither and die from the itunes window without warning
It must be a machine specific thing however, as i have created new logins on the faulty machine and none of them can give me sessions with itunes where remote speakers are restored so the problem must lie closer to root than with user settings.
I am hoping its a stinking flaw with quicktime or itunes as i do not fancy having to restore leopard again after all the nonsense of the first one. I wasted enough time then and i'd like a peaceful christmas listening to my music on my hifi.. the current situation is as perverse as drm

Tryed to update my iphone4s, the update fail, now itunes can not see my phone

tried to update my iphone4s, the update fail, now iTunes can not see my phone

Hi kjpservices,
So it sounds as if your iPhone does not appear in iTune after a failed update to iOS, is that right? In order to get it back into iTunes you will want to use one of these articles, depending on what kind of computer you have -
For a Windows PC, use this -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are using a Mac, use this -
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
Once you get ths iPhone back into iTunes, try the update again. If it fails, post back and we can continue troubleshooting from there.
Thanks for using Apple Support Communities.
Best,
Brett L

ITunes can't see my iPOD Music

iTUnes can'r see mhy Fifth Gen iPOD Music
Posted: Mar 25, 2007 1:12 AM
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I keep my laptop music on an external drive. Today the drive accidentally got disconnected and thus iTunes (latest version Win XP) does not recognize it. OK, simple I thought and so I went into ADVANCE and set the directory to:
G:\My Music\iTunes\iTunes Music
No change in iTunes not recognizing the tunes.
I have keep iTunes Music organized and Copy to iTumes checked.
Help!

Not answered but too old.

Itunes can't see my podcasts

This has only happened since the last software update. It's REALLY annoying. I have fiddled with just about every setting, option and preference and the podcast library screen just shows me "What's new". I've played podcasts, downloaded new ones (which I can see downloading and I can see on the hd) and still iTunes can't see them or play them. It does, however, see iTunesU.
I spend hours a day walking so podcasts are really important to me.
Any ideas anyone? Thank you!

I realize you are frustrated, but you're more likely to get help from the volunteer users here if you check the attitude at the door. First of all, check to see if you are signed in and the computer is authorized under the Store menu drop-down.

My itunes can't see my new ipad ..did everything what day said on the apple web and still nothing ..help

my itunes can't see my new ipad ..did everything what day said on the apple web and still nothing ..help.....

What is "everything"?
First, be sure you are using the most recent version of iTunes.
Use a different cable and USB port.
You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

ITunes can't see iphone connected to Win7 PC

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