Itunes can't see Ipod - what to do?

It might asimilar problem as many of you have posted. I purchased Ipod classic in dec. 2009 and it worked fine. Then yesterday I wanted to download some more music to put on my Ipod Classic. when I opened Itunes it said it had upgrades and I did the updates. After this nothing works! There are no songs anymore on my Ipod and when I connect it to my computer, the computer can see it and it says there are no error to the hardware, but itunes can NOT see it!! When I connect my Ipod to the computer Itunes do not work at all. I have tried to reset it as described in the manual and I have tried to reinstall itunes on the computer, I have tried it on a new computer and so on, but nothing works! HELP!
Have only had the Ipod for 2 months and it wont work anymore. Any suggestions how to cure this problem?
Thanks in advance for the help!
Karina

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • ITunes can't see iPod Classic

    I have an iPod Classic (120 GB)
    It asked me to recovery with iTunes.
    When I connected it to iTunes it asked me to download last FW version,
    but in that moment I had no internet connection,
    so I choose to use the resident version.
    Then the iPod has been recovered and it works. But obviously was empty.
    After that, the computer see the iPod as a driver,
    but iTunes can't see it.
    I try with another pc, and is the same.
    The tutorial on Apple web site, give a lot of information to try to restore iTunes,
    but my problem is not on iTunes, is on iPod!
    There is a way to force iPod to recovery mode? Now I have the internet connection again...
    Thank You for your help
    (and sorry for my english)
    Samuele

    Are these music videos located under Videos on your iPod?  Do it play other regular movies (if you have any on the device)?
    B-rock

  • My daughter's ipod 4th gen has message "iPod isdisabled Connect to iTunes" but iTunes can't see iPod. How do I reset it? iPod has never been backed up

    My daughter's iPod touch has been disabled by trying password too many times. When it is turned on"iPod is disabled connect to iTunes". But iTunes will not recognise iPod. It has never been backed up. I want to wipe it clean and restore it to factory setting. How do I do this when it can't be seen ?

    Connect the iPod to your iTunes library in Recovery Mode using the instructions in this Apple support document.
    http://support.apple.com/kb/HT1808
    B-rock

  • Windows 7 - USB Connection - Windows & iTunes can't see ipod Touch

    Hello there,
    I've gone through the 5 Rs, and tried associated articles there to see what's going on, but basically...
    My iPod touch has stopped wanting to sync with my Windows PC. Over the past two months, I've found iTunes hangs when connecting the ipod touch (just freezes, can't move the window, and then 'frees up' after about 60 seconds.)
    The iPod is connected okay - it's charging - it's just neither iTunes nor Windows spot it's connected.
    I've tried a variety of ports, cables, etc. I've even reinstalled windows on my PC (drastic, I know, but I was going round in circles, and that's the only thing I didn't have left to do!)
    One interesting thing; I can see in the Device Manager that when I plug it in, the Apple Mobile Device driver DOES show in the USB Devices area; so on some level, Windows is spotting it is there - it's almost like it's doing an internal dialogue.
    "Right then - Apple Mobile Device Driver, done. USB is receiving power, so I'm charging. And now... talk to the disk system in Windows and iTunes itself.... Nah, I'd rather do nothing."
    Any other suggestions and behaviours? I've looked into my security software (but this would only effect iTunes, not the Windows level, plus remember, the driver is spotted and starting - it just isn't going any further...)

    I haven't installed that hotfix yet, since it hasn't failed again just yet - no doubt it'll do so tomorrow though grins
    Without a word of lie, one of the things that used to get me wondering about the nVidia thing was intermittency of the various symptoms. The way that you're not getting trouble all the time is what is keeping me wondering about it for you.
    When I was doing a lot more troubleshooting of them, the other things I'd be seeing a lot (that I can recall off the top of my head) would be device timeout messages, "disk could not be read or written to" messages, and occasional blue screens. But that was back in the early version iTunes 9.x days, so the messages might have changed up a bit.
    (Most brand name PC models with nVidia chipsets started shipping with the hotfix preinstalled after a while, and manufacturers like HP shoved links to it on their drivers and downloads pages to catch shipped units without the preinstalled hotfix. So it's a lot rarer nowadays. Tends nowadays to only catch folks with custom systems, or folks who've done Windows reinstalls and haven't caught up again on the hotfixes they've lost.)

  • I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked

    I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked.
    It worked just fine last weekend. I have windows 8.1 and a brand new pc, new iPod also, the new Nano. now after the update today, iTunes says iPod has been detected but could not be indentified properly. I can see it in windows. I tried the reset on the iPod also. what else can I do?? HELP

    uninstalled iTunes and all the recommended things
    Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • How can I see Ipod download on iTunes.  (It syncs but I do not see the synced data)

    How can I see IPOD download on iTunes after syncing.  The data syncs but is not visible on computer screen

    For example, when I sync the contents of my address book to the computer using itunes, shouldn't I be able to see what content was transferred to itunes?  When my calendar is synced shouldn't I be able to see on iTunes the events that I added to my IPOD?

  • ITunes can't see my iPOD Music

    iTUnes can'r see mhy Fifth Gen iPOD Music
    Posted: Mar 25, 2007 1:12 AM
    Click to reply to this topic Reply email Email
    I keep my laptop music on an external drive. Today the drive accidentally got disconnected and thus iTunes (latest version Win XP) does not recognize it. OK, simple I thought and so I went into ADVANCE and set the directory to:
    G:\My Music\iTunes\iTunes Music
    No change in iTunes not recognizing the tunes.
    I have keep iTunes Music organized and Copy to iTumes checked.
    Help!

    Not answered but too old.

  • My itunes can't see my new ipad ..did everything what day said on the apple web and still nothing ..help

    my itunes can't see my new ipad ..did everything what day said on the apple web and still nothing ..help.....

    What is "everything"?
    First, be sure you are using the most recent version of iTunes.
    Use a different cable and USB port.
    You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Try again to see if the problem persists.

  • I have connected my ipad to my computer and itunes can't see it.  iphoto sees it, but not itunes.  What can I do?

    I have connected my ipad to my computer and itunes can't see it.  iphoto sees it, but not itunes.  I want to sync - what can I do?

    You can redownlod iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    For other music you will have to get it from where yo originally obtained it.

  • HT1454 Can't see ipod videos from 60GB ipod classic.  I have Apple USB/video cable running through Onkyo receiver into Samsung TV. Video & TV out settings seem correct-I can see album cover, but no video. Is it possible to get itunes music videos to play

    Can't see ipod videos from 60GB ipod classic.  I have Apple USB/video cable running through Onkyo receiver into Samsung TV. Video & TV out settings seem correct-I can see album cover, but no video. Is it possible to get itunes music videos to play or do I need to get new ipod.   It works on my iPad and iPhone, but not through iPod Classic.

    Are these music videos located under Videos on your iPod?  Do it play other regular movies (if you have any on the device)?
    B-rock

  • HT1451 I can't see ipod on the itunes library page anymore.  how do i transfer musci from my library to my ipod?

    I can't see ipod on the itunes library page anymore.  how do i transfer music from the hard drive to my ipod now?

    Click on the button for the iPod on the iTunes header bar, e.g.:
    or go to the View menu and select "Show Sidebar" after which iTunes 11 will look much as earlier versions did. From there the process is exactly the same.
    Regards.

  • Itunes can't see my iphone

    Itunes can not see my iphone under the devices.  Recently used Windows Parallel on my Mac but made sure to de-select the USB in the parallels application and clicked associate this device with Mac OS and not the windows os.  I have tried un-installing iTunes, reinstalled with most recent edition.  Recycled the iphone on / off.  Removed the iphone from the docking cradle to direct connection with iphone to usb and no hubs, cradles etc.... in between iphone and computer without any success.  I know the mac and itunes are working correctly because it syncs my ipad, wife's iphone 3gs and kids ipod touch without any trouble.  I looked in the hardware listing in the system preferences and the usb lists my iphone as attached.  With the iphone 4 plugged in I rebooted my mac hoping it would auto open itunes and auto sync but no luck. 

    Hello Barbara4090,
    When the iPhone unmounts from iTunes during the backup phase, it can be due to some unreadable data on the iPhone that iTunes cannot deal with. It could be data saved by a third party APP on the iPhone, but there's no easy way to determine the what data may be causing the issue.
    First try resetting the iPhone by holding down the sleep/power button and home button until you see the Apple logo (ignore the "Slide to Power Off" prompt).
    Connect to iTunes and Sync to test.
    Next would be to determine whether the issue is actually with the iPhone or the MacBook Air.
    You mentioned that you also use an iMac.
    If the iMac is running at least 10.4.11 and has a current installation of iTunes 8.0.2 on it, you can use the iMac to isolate the source of the issue.
    If you have essentially the same information on both computers, you can do this test in the existing user on the iMac.
    If you'd prefer not to intermingle any data from the iPhone you can create a new User on the iMac and test:
    http://support.apple.com/kb/HT3309
    Before connecting the iPhone to the iMac, put a check in the "Disable Automatic Syncing for iPods and iPhones" in the Devices section of iTunes Preferences.
    Connect the iPhone and then right-click or control-click on the iPhone under Devices and choose "Backup."
    If the iPhone cannot be backed up on the second computer, then it is due to some unusable data on the iPhone that cannot be backed up.
    After the test, you can delete the new User if you created one.
    If that is the case, then you may need to restore the iPhone and choose the option to restore from a previous backup at the end of the restore process:
    http://support.apple.com/kb/HT1414
    I would do this on the computer that you normally sync the iPhone with.
    If, on the other hand, the iMac can backup the iPhone successfully, then there is possibly an issue with the MacBook Air or it's software:
    http://support.apple.com/kb/HT1224
    Hope that helps,
    Charles H.

  • Itunes can't see my podcasts

    This has only happened since the last software update. It's REALLY annoying. I have fiddled with just about every setting, option and preference and the podcast library screen just shows me "What's new". I've played podcasts, downloaded new ones (which I can see downloading and I can see on the hd) and still iTunes can't see them or play them. It does, however, see iTunesU.
    I spend hours a day walking so podcasts are really important to me.
    Any ideas anyone? Thank you!

    I realize you are frustrated, but you're more likely to get help from the volunteer users here if you check the attitude at the door. First of all, check to see if you are signed in and the computer is authorized under the Store menu drop-down.

  • ITunes can't see aTV

    I just connected an appleTV to a large corporate network, wired ethernet, with manual fixed IP. It connected to the internet and is happy. On my office PC, the appleTV does not show up as a device in iTunes. I can ping the IP address of the appleTV from the PC. How can I sync this computer to the appleTV if iTunes can't see it?

    it appears that once I'm synced then I can't stream from any other computers, which is contrary to what Apple claims.Streaming is selected from the TV device so the question becomes, "Does TV see the Named Music Libraries for each and every one of the computers whose iTunes is active?" Don't have a second device to test this so I would be interested in hearing what you see. If computers/libraries are visible/selectable, would assume the removal of the devise from the other lists signifies they are not "synced" (nor able to be synced without reinitializing the "sync" procedure from the TV) and the remaining "device" listed provides "local" feedback that this iTunes library is currently the one and only one synced to the TV device.

  • How to join tracks when iTunes can't see the CD

    I have a convoluted issue.
    From this post <http://discussions.apple.com/thread.jspa?messageID=4567334&#4567334> I understand that in order for iTunes to see my CD it needs to be in Standard format. (In my case the files are MP3s and a Windows Executable.... On my windows machine it auto-launched MusicMatch.)
    Most of the time, the work-around of selecting the files in the Finder and dragging them to iTunes would be fine.
    Unfortunately, the 43 tracks on the CD in question are an audiobook which I'd like to join together as ONE track. From other posts I've read, I understand the only time one can join tracks is when importing from the CD in iTunes.
    Since iTunes can't see the CD, is there any other way to join the tracks?
    I have several CDs worth of audiobooks and would hate to have 17 gazillion tracks floating around my iTunes and iPod....
    Thanks for any help you can give me.
    -Peggy
    G5 iMac Mac OS X (10.4.9)

    I've found a work-around. It's not exactly a zippy process, but in the end I did end up with a conjoined bookmarkable AAC file rather than 43 separate MP3s.
    At <http://aldoblog.com/audiobooks/itunes/importing-mp3-cds/> I learned more about the settings needed for importing my tracks to iTunes. Unfortunately, using the .m3u file didn't work for me but it may for others. (I suspect it was because the CD was created with MusicMatch in mind, rather than iTunes.)
    The FAQ at aldoblog.com gave me my next ray of hope.
    <http://aldoblog.com/audiobooks/itunes/frequently-asked-questions/#q5>
    Here I found a link to Doug Adam's "Join Together" which can stitch together tracks after they've been imported into iTunes.
    <http://dougscripts.com/itunes/scripts/scripts07.php?page=1#jointogether>
    I hope this helps someone else trying to do this...
    -Peggy
    G5 iMac Mac OS X (10.4.9)

Maybe you are looking for