Itunes can't see my backups/backup not working properly
For some reason my copy of itunes does not seem to back up properly. The back up seems to run but then I can't see my backup under the preferences/devices tab.
I have a PC
It is an iphone 3G
I have reinstalled itunes following apples instructions.
It is not related to my phone as I have had 3 and the problem persists.
It does not persist with new users (I have itunes installed on another user account and it backs up fine).
In addition this copy of itunes has serious trouble updating my phone. It will download the software then crash every single time. I have to updating using another user version of itunes.
I have started the conflict resolution process but nothing seems to have worked so far and thought I would try here before taking the step of rebuilding my itunes library.
I am extremely frustrated.
Not answered but too old.
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Itunes can't see my phones backup file
Hi, I had to do a reset and restore on my iPhone recently and when i came to restore the backup iTunes could not see the one for my phone that i made prior to the restore (even though it exists in the C:\Users\xx\AppData\Roaming\Apple Computer\MobileSync\Backup file). iTunes can also see the ipad backup and the other backup from another iPhone that are in the folder but not mine. When it restored the phone it made a new backup file and datestamped the existing file. rightly or wrongly i moved the new post restore backup and removed the date stamp suffix of the original backup.
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ITunes can't see my iPOD Music
iTUnes can'r see mhy Fifth Gen iPOD Music
Posted: Mar 25, 2007 1:12 AM
Click to reply to this topic Reply email Email
I keep my laptop music on an external drive. Today the drive accidentally got disconnected and thus iTunes (latest version Win XP) does not recognize it. OK, simple I thought and so I went into ADVANCE and set the directory to:
G:\My Music\iTunes\iTunes Music
No change in iTunes not recognizing the tunes.
I have keep iTunes Music organized and Copy to iTumes checked.
Help!Not answered but too old.
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I have an iPod Classic (120 GB)
It asked me to recovery with iTunes.
When I connected it to iTunes it asked me to download last FW version,
but in that moment I had no internet connection,
so I choose to use the resident version.
Then the iPod has been recovered and it works. But obviously was empty.
After that, the computer see the iPod as a driver,
but iTunes can't see it.
I try with another pc, and is the same.
The tutorial on Apple web site, give a lot of information to try to restore iTunes,
but my problem is not on iTunes, is on iPod!
There is a way to force iPod to recovery mode? Now I have the internet connection again...
Thank You for your help
(and sorry for my english)
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I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked.
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Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
My itunes can't see my iphone 4 after i make ubdat for iphone and itunes also ?
my itunes can't see my iphone 4 after i make ubdat for iphone and itunes also ?
Hi there 3eboo,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
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Nicholas...
You may need to restart the Apple Mobile Device.
Follow the instructions here > iOS: Device not recognized in iTunes for Windows
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