Itunes can't see my phones backup file
Hi, I had to do a reset and restore on my iPhone recently and when i came to restore the backup iTunes could not see the one for my phone that i made prior to the restore (even though it exists in the C:\Users\xx\AppData\Roaming\Apple Computer\MobileSync\Backup file). iTunes can also see the ipad backup and the other backup from another iPhone that are in the folder but not mine. When it restored the phone it made a new backup file and datestamped the existing file. rightly or wrongly i moved the new post restore backup and removed the date stamp suffix of the original backup.
I had exactly the same problem and couldn't find the answer anywhere. However after playing a bit I found out that my computer name (i.e. Right click on "Computer" and select properties) contained a hypen. I renamed the computer to delete the hypen, restarted and now it syncs wirelessly like a charm!
Obviously something that apple overlooked which will probably right itself in the next release but should get you up and running fingers crossed!
Similar Messages
-
TS1368 Itunes can't save the phone backup to my computer does any one know why thanks
itunes can't save the iphone backup to my computer does anyone know why thanks
Troubleshooting backup issues in iTunes
-
Tryed to update my iphone4s, the update fail, now itunes can not see my phone
tried to update my iphone4s, the update fail, now iTunes can not see my phone
Hi kjpservices,
So it sounds as if your iPhone does not appear in iTune after a failed update to iOS, is that right? In order to get it back into iTunes you will want to use one of these articles, depending on what kind of computer you have -
For a Windows PC, use this -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are using a Mac, use this -
iOS: Device not recognized in iTunes for OS X
http://support.apple.com/kb/TS1591
Once you get ths iPhone back into iTunes, try the update again. If it fails, post back and we can continue troubleshooting from there.
Thanks for using Apple Support Communities.
Best,
Brett L -
hi i took my wifes phone and backed up on her computer , then i deleted everything from her phone and made restore from my laptop (my old phone ) , now I want to restore wifes phone back but on her itunes can't see her backup (only see mine). please help
Thanks for responding but the link seems to be relevant to Windows. Is there a similar method for Android phones?
-
how can i find an older backup file? i backed up my phone before resetting my iphone to factory but then when i went to set it up as a new phone it backed it up again! so now ive lost everything i had before cos the only backup file i have now is the one after the reset. is there a way to get my older one
Did you back it up to the cloud?
-
I have an iPhone 4. I tried updating it tonight to iOS7 through my just updated iTunes. I received an error message telling me the update couldn't be completed. My phone then went to the screen asking me to connect to iTunes which can't see my phone. Help!!
micron12
Hi I had a simular problem with my iPhone 4 and iPad 3 and found that the USB connection on the computer was at fault so I moved the connection to a USB port on the Mother board.This curred my problem,see if ti works for you.
Windows 7 and windows XP -
iPhone syncs with iTunes, but does not appear in the menu bar, therefore I cannot view the contents of the phone in iTunes or control what goes on during sync.
There are several complaints on this issue. Same here, iphone working ok, IPAD not. Itunes can't see the IPAD by wifi and gives me an error with authorization by cable.
Tried network reset and didn't work. Guess we will have to wait for a patch. -
how can I see my iphone backup to my hp computer - I want to actually see some of the files on the backup to be sure it actually worked
You can't see them as such. The entire backup is stored as a database, sql file. You can find the backup file here:
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and clickOK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press theReturn key.
You will need an sql reader to view the contents, -
Where can i find my iphone backup files?
where can I find the Iphone backup files?
The following claims the ability to extract Notes from a backup made using iTunes. I haven't used it so can't comment on how well it works. Once extracted the Notes would be readable on your computer but you would still need to get them back to the new phone. http://www.wideanglesoftware.com/ibackupextractor/
-
Itunes can not see my iphone under the devices. Recently used Windows Parallel on my Mac but made sure to de-select the USB in the parallels application and clicked associate this device with Mac OS and not the windows os. I have tried un-installing iTunes, reinstalled with most recent edition. Recycled the iphone on / off. Removed the iphone from the docking cradle to direct connection with iphone to usb and no hubs, cradles etc.... in between iphone and computer without any success. I know the mac and itunes are working correctly because it syncs my ipad, wife's iphone 3gs and kids ipod touch without any trouble. I looked in the hardware listing in the system preferences and the usb lists my iphone as attached. With the iphone 4 plugged in I rebooted my mac hoping it would auto open itunes and auto sync but no luck.
Hello Barbara4090,
When the iPhone unmounts from iTunes during the backup phase, it can be due to some unreadable data on the iPhone that iTunes cannot deal with. It could be data saved by a third party APP on the iPhone, but there's no easy way to determine the what data may be causing the issue.
First try resetting the iPhone by holding down the sleep/power button and home button until you see the Apple logo (ignore the "Slide to Power Off" prompt).
Connect to iTunes and Sync to test.
Next would be to determine whether the issue is actually with the iPhone or the MacBook Air.
You mentioned that you also use an iMac.
If the iMac is running at least 10.4.11 and has a current installation of iTunes 8.0.2 on it, you can use the iMac to isolate the source of the issue.
If you have essentially the same information on both computers, you can do this test in the existing user on the iMac.
If you'd prefer not to intermingle any data from the iPhone you can create a new User on the iMac and test:
http://support.apple.com/kb/HT3309
Before connecting the iPhone to the iMac, put a check in the "Disable Automatic Syncing for iPods and iPhones" in the Devices section of iTunes Preferences.
Connect the iPhone and then right-click or control-click on the iPhone under Devices and choose "Backup."
If the iPhone cannot be backed up on the second computer, then it is due to some unusable data on the iPhone that cannot be backed up.
After the test, you can delete the new User if you created one.
If that is the case, then you may need to restore the iPhone and choose the option to restore from a previous backup at the end of the restore process:
http://support.apple.com/kb/HT1414
I would do this on the computer that you normally sync the iPhone with.
If, on the other hand, the iMac can backup the iPhone successfully, then there is possibly an issue with the MacBook Air or it's software:
http://support.apple.com/kb/HT1224
Hope that helps,
Charles H. -
ITunes can not run because some required files are missing.
I got a message that said something like "iTunes can not run because some required files are missing. reinstall itunes." I tried to reinstall iTunes but I kept getting that message. So, i uninstalled it, and tried to install it again. this did not work. I think that Quicktime is actually what is broken, because iTunes installs fine, but the Quicktime installation failed. When the installation failed, i got a message that said, "Installation failed: error code: -3"
I then tried installing Quicktime with the standalone installer. The installation got further, but it then failed as well, giving the error code -1603.
What can I do to get this reinstalled, and if you can't answer that, how can I contact Apple from Iraq? Thank you.hmmm...that happened to me at one point to, and I'm trying to think back, I believe I was able to uninstall it by using the standalone installer.....
Try these steps and see if anything helps, and then in the troubleshooting section, look up the specific error number you are receiving...
http://docs.info.apple.com/article.html?artnum=93976 -
How to join tracks when iTunes can't see the CD
I have a convoluted issue.
From this post <http://discussions.apple.com/thread.jspa?messageID=4567334�> I understand that in order for iTunes to see my CD it needs to be in Standard format. (In my case the files are MP3s and a Windows Executable.... On my windows machine it auto-launched MusicMatch.)
Most of the time, the work-around of selecting the files in the Finder and dragging them to iTunes would be fine.
Unfortunately, the 43 tracks on the CD in question are an audiobook which I'd like to join together as ONE track. From other posts I've read, I understand the only time one can join tracks is when importing from the CD in iTunes.
Since iTunes can't see the CD, is there any other way to join the tracks?
I have several CDs worth of audiobooks and would hate to have 17 gazillion tracks floating around my iTunes and iPod....
Thanks for any help you can give me.
-Peggy
G5 iMac Mac OS X (10.4.9)I've found a work-around. It's not exactly a zippy process, but in the end I did end up with a conjoined bookmarkable AAC file rather than 43 separate MP3s.
At <http://aldoblog.com/audiobooks/itunes/importing-mp3-cds/> I learned more about the settings needed for importing my tracks to iTunes. Unfortunately, using the .m3u file didn't work for me but it may for others. (I suspect it was because the CD was created with MusicMatch in mind, rather than iTunes.)
The FAQ at aldoblog.com gave me my next ray of hope.
<http://aldoblog.com/audiobooks/itunes/frequently-asked-questions/#q5>
Here I found a link to Doug Adam's "Join Together" which can stitch together tracks after they've been imported into iTunes.
<http://dougscripts.com/itunes/scripts/scripts07.php?page=1#jointogether>
I hope this helps someone else trying to do this...
-Peggy
G5 iMac Mac OS X (10.4.9) -
How can I see the old backups of my previous Macbook done by Time machine in a Time capsule with my new iMac? I've changed from a Macbook to a iMac because that one stopped working and I cannot use it anymore. I've been able to import all the data of the last backup of the Macbook when setting the new iMac, but I cannot access now to the old backups of the Macbook and there are information that wasn't in the last backup and I would like to recover. Thank you very much.
Yes, you can ..
Read Q17 here.
http://pondini.org/TM/FAQ.html
Strongly recommend his whole section.. 14-17 and read it carefully to understand the ways you can make TM work for you. -
How can I see my phone on my laptop?
How can I see my phone on my laptop?
mortb wrote:
Once you connect the two, your phone will show up as a new removable hard drive. Just open up your computer and look for a new letter. By the way, once you are hooked up, you will not be able to see anything on your SD card.
Whether you can use/see the SD card depends on the phone and on the chosen USB connect mode. On some phones you will see two "drives", one the SD card, the other the internal storage used by the phone for apps. -
ITunes can't see my iPOD Music
iTUnes can'r see mhy Fifth Gen iPOD Music
Posted: Mar 25, 2007 1:12 AM
Click to reply to this topic Reply email Email
I keep my laptop music on an external drive. Today the drive accidentally got disconnected and thus iTunes (latest version Win XP) does not recognize it. OK, simple I thought and so I went into ADVANCE and set the directory to:
G:\My Music\iTunes\iTunes Music
No change in iTunes not recognizing the tunes.
I have keep iTunes Music organized and Copy to iTumes checked.
Help!Not answered but too old.
Maybe you are looking for
-
Error while deploying BPEL Process using FTPAdapter
Hi, I have process which uses FTPAdapters. When I deploy in developer instance it doesn't give any error, but when I try to deploy in middle tier instance i get below error Error deploying BPEL archive.An error occurred while attempting to deploy the
-
Want to direct iphoto back to original data
I have my photo library on an external hard drive. Photos from camera were downloaded when external had been unplugged. iphoto created a new folder with the same name as the original and loaded the new downloaded pics into it. When opening iphoto, i
-
Please help with an ICM script editor syntax question.
I need to modify a set variable node. What I have now is Call.PeripheralVariable8+".wav" and this works. What I need it to say is Call.PeripheralVariable8+anything+".wav" but when I insert an * for the anything it's seen as a multiplier. What's th
-
Help with displaying dataBase onto JTable
hi i've got this code(below ) ,but i don't get any anything at all, so can u have alook at it, please <code> tableData = new Vector(); Vector titles = new Vector(); int currentRow = 0; try Class.forName("com.microsoft.jdbc.sqlserver.SQLServerDriver")
-
Hi, I have a strange behavior from the RFC adapter. When I submit from a report data via RFC to XI, everything works. If I try it a second time, the RFC call fails. Also a RFC connection test to XI fails. After restarting the RFC Adapter in the Visua